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Malware affecting internet and possibly CD Rom

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Re: Malware affecting internet and possibly CD Rom

Unread postby askey127 » September 9th, 2010, 4:10 pm

search9000,
Is there any reason why you have not Validated Windows yet?

Go to the Microsoft Diagnostics Site
Be sure to use Internet Explorer for this (not Firefox).
It's HERE
Click "Start Diagnostics" button. If it shows some items failed, follow the steps to fix it, and click "Try Again".


Then Please visit This website using Internet Explorer.
Follow the instructions to Validate Windows, then run MGADiag.exe again and post the new log in you're next reply.

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Re: Malware affecting internet and possibly CD Rom

Unread postby search9000 » September 10th, 2010, 9:50 am

I don't know anything about validating windows. The computer has been here for about 4 years or so and in that time i haven't validated windows. I don't really know what that means entirely.

Also, I have uninstalled explorer a few weeks ago as I thought it was slowing up my machine. I can download it on my other machine and then transfer it to the machine in question if thats ok?

Thanks.
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Re: Malware affecting internet and possibly CD Rom

Unread postby askey127 » September 10th, 2010, 10:53 am

Please follow the directions and tell me how it goes.
You cannot provide any kind of secure PC until you do.
Otherwise we are wasting our time.
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Re: Malware affecting internet and possibly CD Rom

Unread postby search9000 » September 10th, 2010, 11:42 am

Hi, I followed the instructions. I had to install internet explorer first but it seems to be running fine now.




Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
Windows Product ID: 76477-OEM-2111907-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {81D8120A-9964-4058-8734-4A54979C67D6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{81D8120A-9964-4058-8734-4A54979C67D6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>76477-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1189184266-1014243840-1079021191</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 3000 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20041108000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>9A8833E70184605C</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Dimension DIM3000</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.18.5"/><File Name="WgaLogon.dll" Version="1.7.18.5"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1B2BE:Dell Inc|1B2BE:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

OEM Activation 2.0 Data-->
N/A
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Re: Malware affecting internet and possibly CD Rom

Unread postby askey127 » September 10th, 2010, 2:24 pm

search9000,
Now go to Start, Control Panel, Security Center or Start, Settings, Control Panel, Security Center
Check the status of Automatic Updates.
If it's not ON, correct it.
Now leave your machine on a lot and leave it connected to the Internet.
Every time you see the yellow shield icon in the lower right system tray, there are updates to install. Click on the yellow shield, allow the updates, and let them to install.
If it asks whether you want to install the Internet Explorer 8 update, answer YES and install it.

You can also install all of Service Pack 3 from a single download if you wish.
The download is an .ISO file, designed to be directly burned to a CD.

Download SP3 and Burn the Image to a CD
If you have a broadband connection, get the Windows XP Service Pack 3 download from here:
http://www.microsoft.com/downloads/details.aspx?FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e&displaylang=en
It is an .iso image file, designed to be burned directly onto a CD using your CD burning software.
If that appears successful, unplug your internet connection, disable your Antivirus, and run Setup from the CD
It may take 1-2 hours to install.
Do you or a friend have the capability to do that?

If not, you can let the automatic downloads come. You will get some every time you boot up and log on.
Let me know how it goes.
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Re: Malware affecting internet and possibly CD Rom

Unread postby askey127 » September 13th, 2010, 12:56 pm

Due to Lack of Response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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