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Computer freezes

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Computer freezes

Unread postby Duojet » August 29th, 2010, 11:02 pm

My laptop isn't very old, less than 2 years. I don't use it for much, mostly just browsing, Youtube, and the occasional Facebook game. Now all of sudden it can't handle these things. As soon as I try to play a video it will get real slow and then freeze. I don't know much about computers but I've noticed the CPU will jump to 100%.

Help! Please:)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:01:51 PM, on 8/23/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\BitDefender\BitDefender 2010\seccenter.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\program files\logitech\quickcam\lu\lulnchr.exe
C:\program files\logitech\quickcam\lu\LogitechUpdate.exe
C:\Users\Owner\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2010\IEToolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe" -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2010\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8974 bytes



Acrobat.com
Acrobat.com
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Adobe Shockwave Player
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
Avira AntiVir Personal - Free Antivirus
BitDefender Antivirus 2010
Bonjour
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Conexant HD Audio
Corel Paint Shop Pro Photo X2
CyberLink DVD Suite
CyberLink DVD Suite
ESU for Microsoft Vista
Eyeball Chat
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP User Guides 0118
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
Intel(R) Graphics Media Accelerator Driver
iTunes
Java(TM) 6 Update 7
LabelPrint
LabelPrint
Logitech QuickCam
Logitech QuickCam Driver Package
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Mozilla Firefox (3.5.11)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
NetWaiting
Power2Go
Power2Go
PowerDirector
PowerDirector
QuickTime
Realtek 8169 8168 8101E 8102E Ethernet Driver
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Office 2007 (KB934528)
Duojet
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Posts: 6
Joined: August 23rd, 2010, 10:12 pm
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Re: Computer freezes

Unread postby deltalima » September 1st, 2010, 6:51 am

Checking your log - back soon.
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deltalima
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Re: Computer freezes

Unread postby askey127 » September 1st, 2010, 7:15 am

Hi Duojet,
Edit: Sorry, Deltalima and I got crossed up here answering your thread. I will go ahead with it from here on. -askey

Quite a lot to do here. Just take one step at a time. Let me know if you cannot do any of the steps.

You have TWO antivirus programs running at the same time.
This will actually reduce your protection, and cause system instability.
I will ask you to remove one of them below.
You should have only ONE antivirus program and ONE anti-spyware program running on your machine.
-----------------------------------------------------------
Disable Windows Defender
Go to Start > All Programs > Windows Defender.
Click on the Tools menu, click General Settings, Scroll down to Real-Time Protection Options section and Deactivate the Real-Time Protection system.

Then, in the toolbar across the top there is a little downpointing arrow next to the question mark icon.
Click on that, get a drop down list. One of the options is to exit Windows Defender.
Click on that, and there will be a pop up asking if you are sure you want to exit. Click Yes/OK.
-----------------------------------------------------------
Remove Registry items with HighjackThis. Start HijackThis. (Right-click and "Run as administrator" in Vista/Win7)
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
-----------------------------------------------------------
REBOOT (RESTART) Your Machine
------------------------------------------------
Remove Programs Using Control Panel
From Start, Control Panel, click on Uninstall a program under the Programs heading.
Right click each Entry, as follows, one by one, if it exists, choose Uninstall/Change, and give permission to Continue:

Avira AntiVir Personal - Free Antivirus
--OR-- BitDefender Antivirus 2010 <== Uninstall just ONE of these, not both
Java(TM) 6 Update 7
Spybot - Search & Destroy

Take extra care in answering questions posed by any Uninstaller.
If the Spybot Uninstaller asks whether you want to remove all files and settings, answer YES. If it reports it cannot remove everything, that's OK.
----------------------------------------------
Run Temp File Cleaner
Download Temp File Cleaner and save it to your desktop.
Double click to run it. (Right click and Run as Administrator in Vista)
If you have a lot of junk files to remove, it could take a while, so please be patient and let it finish.
When it's done, if it asks to Reboot, choose to do so. This will remove files that could not be removed while Windows was running.
After Restart, log back in to your usual account.
------------------------------------------------------------
Download and Install the latest version of Java Runtime Environment from here : http://java.sun.com/javase/downloads/index.jsp, and install it to your computer.
In the first section on the page, labeled JDK 6 Update 21 (JDK or JRE), click on the button labeled Download JRE. Do NOT choose the button labeled "Download JDK".
Select the Platform Windows and check the box to agree to the license.
Choose the Windows Offline installation version and click on the link.
Download it, choose Save, and save it to your desktop.
Then doubleclick it on your desktop, (or right click and choose "Run as administrator") and it will install the newest version of Java for you to use.
You can then remove the Installer from your desktop.
-----------------------------------------------
Run the RSIT Scanner
Please download the scanner from here and save it to your desktop. The icon will be named RSIT.exe
Right click on RSIT.exe and select Run As Administrator to run it. If Windows UAC prompts you, please allow it.
When the scan is complete, two text files will open
log.txt <- this one will be maximized
info.txt <- this one will be minimized
( Default location for both files is C:\rsit\ )
Copy/Paste the contents of both log.txt and info.txt into your next post please. Use two posts if you prefer.
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Re: Computer freezes

Unread postby Duojet » September 2nd, 2010, 3:41 am

Okay, I've done everything. I encountered a couple of problems but I think everything worked out.

Spybot had a error pop up that said "Service 'SBSD Security Center Service' failed to uninstall with error: 'System Error. Code:1060. The specified service does not exist as an installed service"'
After a minute it appeared to work it out and finish uninstalling.

Bitdefender had a pop up that said, "Service 'Bitdefender Desktop Update Service' (LIVESRV) could not be deleted. Verify that you have sufficient privileges to remove system services."
I pressed retry a couple of times and it worked it out. It took me a few trys to get it to uninstall because it would start but then it would timeout?

Also, today my Avira went off for the first time. It said, "Malware Found: a virus or unwanted program 'TR/Crypt.XPACK.Gen' was found in file 'C:\Windows\Temp\tmp0000369a\tmp00002d83"'. I clicked remove and it started scanning and when it was complete nothing happened except the same alert popped up. I tried the removal button several times but the same thing happened.


LOG.TXT
Logfile of random's system information tool 1.08 (written by random/random)
Run by Owner at 2010-09-01 23:50:07
Microsoft® Windows Vista™ Home Basic Service Pack 2
System drive C: has 95 GB (67%) free of 142 GB
Total RAM: 1978 MB (58% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:50:17 PM, on 9/1/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\rundll32.exe
C:\Windows\explorer.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Users\Owner\Desktop\RSIT.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\trend micro\Owner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe" -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 5896 bytes

======Scheduled tasks folder======

C:\Windows\tasks\HPCeeScheduleForOwner.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2010-09-01 41760]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2008-04-17 1049896]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2008-07-10 170520]
"QPService"=C:\Program Files\HP\QuickPlay\QPService.exe [2008-09-23 468264]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-20 1008184]
"QlbCtrl.exe"=C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe [2008-08-01 202032]
"LogitechCommunicationsManager"=C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe [2008-08-14 565008]
"LogitechQuickCamRibbon"=C:\Program Files\Logitech\QuickCam\Quickcam.exe [2008-08-14 2407184]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-10-03 35696]
"Adobe ARM"=C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2009-09-04 935288]
"Corel Photo Downloader"=C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe [2007-09-12 531272]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2010-03-17 421888]
"avgnt"=C:\Program Files\Avira\AntiVir Desktop\avgnt.exe [2010-03-02 282792]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2010-07-21 141608]
"SunJavaUpdateSched"=C:\Program Files\Common Files\Java\Java Update\jusched.exe [2010-05-14 248552]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2009-04-10 1233920]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-10-03 35696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Health Check Scheduler]
c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2008-10-09 75008]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
C:\Windows\system32\igfxtray.exe [2008-07-10 150040]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
C:\Windows\system32\igfxpers.exe [2008-07-10 145944]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateLBPShortCut]
C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe [2008-06-13 210216]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateP2GoShortCut]
C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe [2008-06-13 210216]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePDIRShortCut]
C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe [2008-06-13 210216]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePSTShortCut]
C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe [2008-10-06 210216]

C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-07-06 208896]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfPf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfRd]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfUsbccidDriver]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDesktopCleanupWizard"=1

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"BindDirectlyToPropertySetStorage"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 3 months======

2010-09-01 23:50:08 ----D---- C:\Program Files\trend micro
2010-09-01 23:50:07 ----D---- C:\rsit
2010-09-01 23:46:25 ----D---- C:\ProgramData\Sun
2010-09-01 23:46:24 ----D---- C:\Program Files\Common Files\Java
2010-09-01 23:45:05 ----A---- C:\Windows\system32\javaws.exe
2010-09-01 23:45:05 ----A---- C:\Windows\system32\javaw.exe
2010-09-01 23:45:05 ----A---- C:\Windows\system32\java.exe
2010-09-01 23:45:05 ----A---- C:\Windows\system32\deployJava1.dll
2010-08-31 04:14:39 ----D---- C:\Program Files\iPod
2010-08-31 04:14:18 ----D---- C:\Program Files\iTunes
2010-08-31 04:04:28 ----D---- C:\Program Files\Bonjour
2010-08-13 01:52:25 ----A---- C:\Windows\system32\iccvid.dll
2010-08-13 01:52:21 ----A---- C:\Windows\system32\schannel.dll
2010-08-13 01:52:15 ----A---- C:\Windows\system32\mshtml.dll
2010-08-13 01:52:14 ----A---- C:\Windows\system32\urlmon.dll
2010-08-13 01:52:14 ----A---- C:\Windows\system32\ieframe.dll
2010-08-13 01:52:13 ----A---- C:\Windows\system32\wininet.dll
2010-08-13 01:52:13 ----A---- C:\Windows\system32\mshtmled.dll
2010-08-13 01:52:13 ----A---- C:\Windows\system32\iepeers.dll
2010-08-13 01:52:13 ----A---- C:\Windows\system32\ieencode.dll
2010-08-13 01:52:12 ----A---- C:\Windows\system32\ieapfltr.dll
2010-08-13 01:52:09 ----A---- C:\Windows\system32\win32k.sys
2010-08-13 01:52:06 ----A---- C:\Windows\system32\ntkrnlpa.exe
2010-08-13 01:52:05 ----A---- C:\Windows\system32\ntoskrnl.exe
2010-08-13 01:51:54 ----A---- C:\Windows\system32\rtutils.dll
2010-08-13 01:51:53 ----A---- C:\Windows\system32\msxml3.dll
2010-08-13 01:51:51 ----A---- C:\Windows\system32\drivers\srv2.sys
2010-08-13 01:51:51 ----A---- C:\Windows\system32\drivers\srv.sys
2010-08-13 01:51:49 ----A---- C:\Windows\system32\drivers\tcpip.sys
2010-08-03 00:43:38 ----A---- C:\Windows\system32\shell32.dll
2010-06-29 03:01:33 ----A---- C:\Windows\system32\PresentationHostProxy.dll
2010-06-29 03:01:33 ----A---- C:\Windows\system32\PresentationHost.exe
2010-06-29 03:01:32 ----A---- C:\Windows\system32\mscoree.dll
2010-06-29 03:01:31 ----A---- C:\Windows\system32\netfxperf.dll
2010-06-29 03:01:31 ----A---- C:\Windows\system32\dfshim.dll
2010-06-29 00:03:16 ----A---- C:\Windows\system32\Apphlpdm.dll
2010-06-29 00:03:15 ----A---- C:\Windows\system32\GameUXLegacyGDFs.dll
2010-06-10 13:55:19 ----D---- C:\Users\Owner\AppData\Roaming\Avira
2010-06-10 13:47:27 ----A---- C:\Windows\system32\drivers\ssmdrv.sys
2010-06-10 13:47:15 ----A---- C:\Windows\system32\drivers\avipbb.sys
2010-06-10 13:47:15 ----A---- C:\Windows\system32\drivers\avgntmgr.sys
2010-06-10 13:47:15 ----A---- C:\Windows\system32\drivers\avgntflt.sys
2010-06-10 13:47:15 ----A---- C:\Windows\system32\drivers\avgntdd.sys
2010-06-10 13:47:10 ----D---- C:\ProgramData\Avira
2010-06-10 13:47:10 ----D---- C:\Program Files\Avira
2010-06-08 15:02:35 ----D---- C:\ProgramData\Spybot - Search & Destroy
2010-06-08 15:02:35 ----D---- C:\Program Files\Spybot - Search & Destroy
2010-06-08 11:53:40 ----A---- C:\Windows\system32\asycfilt.dll
2010-06-08 11:53:37 ----A---- C:\Windows\system32\atmfd.dll
2010-06-08 11:53:36 ----A---- C:\Windows\system32\atmlib.dll
2010-06-08 11:53:24 ----A---- C:\Windows\system32\ieui.dll

======List of files/folders modified in the last 3 months======

2010-09-01 23:50:18 ----D---- C:\Windows\Prefetch
2010-09-01 23:50:08 ----D---- C:\Program Files
2010-09-01 23:49:29 ----D---- C:\Program Files\Mozilla Firefox
2010-09-01 23:46:25 ----HD---- C:\ProgramData
2010-09-01 23:46:24 ----SHD---- C:\Windows\Installer
2010-09-01 23:46:24 ----D---- C:\Program Files\Common Files
2010-09-01 23:45:05 ----D---- C:\Windows\System32
2010-09-01 23:44:37 ----D---- C:\Program Files\Java
2010-09-01 23:44:33 ----SHD---- C:\System Volume Information
2010-09-01 23:32:51 ----D---- C:\Windows\Temp
2010-09-01 23:32:44 ----D---- C:\Windows
2010-09-01 23:29:13 ----D---- C:\Windows\inf
2010-09-01 23:29:13 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-09-01 23:25:08 ----A---- C:\ProgramData\hpqp.ini
2010-09-01 23:18:25 ----D---- C:\ProgramData\BitDefender
2010-09-01 23:18:25 ----D---- C:\Program Files\Common Files\BitDefender
2010-09-01 23:17:49 ----D---- C:\Windows\system32\drivers
2010-09-01 22:53:28 ----A---- C:\bdlog.txt
2010-09-01 22:36:15 ----D---- C:\Windows\system32\drivers\etc
2010-09-01 22:33:54 ----D---- C:\Windows\system32\catroot
2010-08-31 04:14:33 ----D---- C:\Program Files\Common Files\Apple
2010-08-31 04:07:16 ----D---- C:\Windows\system32\catroot2
2010-08-29 22:34:31 ----RSD---- C:\Windows\Fonts
2010-08-13 05:53:15 ----D---- C:\Windows\Microsoft.NET
2010-08-13 05:50:50 ----RSD---- C:\Windows\assembly
2010-08-13 04:11:11 ----D---- C:\Windows\winsxs
2010-08-13 03:46:32 ----D---- C:\Program Files\Movie Maker
2010-08-13 03:02:03 ----D---- C:\Program Files\Windows Mail
2010-08-13 02:20:09 ----SD---- C:\Users\Owner\AppData\Roaming\Microsoft
2010-08-03 11:09:31 ----A---- C:\Windows\system32\mrt.exe
2010-07-06 08:30:18 ----D---- C:\Windows\system32\WDI
2010-06-29 12:20:45 ----D---- C:\Windows\system32\drivers\UMDF
2010-06-29 03:17:52 ----D---- C:\Windows\AppPatch
2010-06-10 13:17:47 ----D---- C:\Windows\system32\wbem
2010-06-08 17:26:03 ----A---- C:\Windows\ntbtlog.txt
2010-06-05 22:34:06 ----D---- C:\Users\Owner\AppData\Roaming\Apple Computer
2010-06-05 22:33:11 ----D---- C:\ProgramData\Apple

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 MegaSR;MegaSR; C:\Windows\system32\drivers\megasr.sys [2008-01-20 386616]
R1 avipbb;avipbb; C:\Windows\system32\DRIVERS\avipbb.sys [2010-03-01 124784]
R1 ssmdrv;ssmdrv; C:\Windows\system32\DRIVERS\ssmdrv.sys [2009-05-11 28520]
R2 avgntflt;avgntflt; C:\Windows\system32\DRIVERS\avgntflt.sys [2010-02-16 60936]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-18 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-17 8704]
R3 athr;Atheros Extensible Wireless LAN device driver; C:\Windows\system32\DRIVERS\athr.sys [2008-04-27 909824]
R3 CnxtHdAudService;Conexant UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\CHDRT32.sys [2008-10-03 222208]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\system32\DRIVERS\GEARAspiWDM.sys [2009-05-18 26600]
R3 HpqKbFiltr;HpqKbFilter Driver; C:\Windows\system32\DRIVERS\HpqKbFiltr.sys [2007-06-18 16768]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2007-10-31 985600]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2007-10-31 208896]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-07-06 2378752]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI; C:\Windows\system32\drivers\IntcHdmi.sys [2008-06-29 112128]
R3 LVPr2Mon;Logitech LVPr2Mon Driver; C:\Windows\system32\DRIVERS\LVPr2Mon.sys [2008-07-26 25624]
R3 RTL8169;Realtek 8169 NT Driver; C:\Windows\system32\DRIVERS\Rtlh86.sys [2009-01-20 142848]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2008-04-17 199344]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2007-10-31 661504]
S1 SRTSP;SRTSP; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SRTSP.SYS []
S1 SRTSPX;SRTSPX; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SRTSPX.SYS []
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-20 5632]
S3 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-20 6656]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 LVUSBSta;Logitech USB Monitor Filter; C:\Windows\system32\drivers\LVUSBSta.sys [2008-07-26 41752]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-20 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-20 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-20 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-20 6016]
S3 NAVENG;NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVENG.SYS []
S3 NAVEX15;NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVEX15.SYS []
S3 NETw3v32;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw3v32.sys [2008-01-20 2225664]
S3 PID_PEPI;Logitech QuickCam IM(PID_PEPI); C:\Windows\system32\DRIVERS\LV302V32.SYS [2008-07-26 2570520]
S3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-20 88576]
S3 USBAAPL;Apple Mobile USB Driver; C:\Windows\System32\Drivers\usbaapl.sys [2010-04-19 41984]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2009-09-30 40448]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-20 83328]
S3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2006-11-02 194048]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AntiVirSchedulerService;Avira AntiVir Scheduler; C:\Program Files\Avira\AntiVir Desktop\sched.exe [2010-02-24 135336]
R2 AntiVirService;Avira AntiVir Guard; C:\Program Files\Avira\AntiVir Desktop\avguard.exe [2010-04-01 267432]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [2010-06-10 144176]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2010-05-18 345376]
R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2008-10-09 94208]
R2 LVPrcSrv;Process Monitor; C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe [2008-07-26 150040]
R2 ProtexisLicensing;ProtexisLicensing; C:\Windows\system32\PSIService.exe [2007-06-05 177704]
R2 Recovery Service for Windows;Recovery Service for Windows; C:\Program Files\SMINST\BLService.exe [2008-10-06 365952]
R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared files\RichVideo.exe [2008-09-15 241734]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-17 386560]
R3 Com4QLBEx;Com4QLBEx; C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
R3 hpqwmiex;hpqwmiex; C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe [2008-05-01 165192]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2010-07-21 540968]
S2 LVCOMSer;LVCOMSer; C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe [2008-07-26 186904]
S2 Norton Internet Security;Norton Internet Security; C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe /s Norton Internet Security /m C:\Program Files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll /prefetch:1 []
S3 FontCache;@%systemroot%\system32\FntCache.dll,-100; C:\Windows\system32\svchost.exe [2008-01-20 21504]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]

-----------------EOF-----------------

INFO.TXT
info.txt logfile of random's system information tool 1.08 2010-09-01 23:50:23

======Uninstall list======

-->C:\Program Files\Conexant\SmartAudio\SETUP.EXE -U -ISmartAudio -SM=SMAUDIO.EXE,1801
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
ActiveCheck component for HP Active Support Library-->MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\FlashUtil10i_Plugin.exe -maintain plugin
Adobe Reader 9.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A92000000001}
Adobe Shockwave Player-->MsiExec.exe /X{AD72CFB4-C2BF-424E-9DF0-C7BAD1F30A11}
Apple Application Support-->MsiExec.exe /I{B2D328BE-45AD-4D92-96F9-2151490A203E}
Apple Mobile Device Support-->MsiExec.exe /I{85991ED2-010C-4930-96FA-52F43C2CE98A}
Apple Software Update-->MsiExec.exe /I{C41300B9-185D-475E-BFEC-39EF732F19B1}
Atheros Driver Installation Program-->C:\Program Files\InstallShield Installation Information\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}\setup.exe -runfromtemp -l0x0009
Avira AntiVir Personal - Free Antivirus-->C:\Program Files\Avira\AntiVir Desktop\setup.exe /REMOVE
Bonjour-->MsiExec.exe /X{0CB9668D-F979-4F31-B8B8-67FE90F929F8}
Cisco EAP-FAST Module-->MsiExec.exe /I{415B2719-AD3A-4944-B404-C472DB6085B3}
Cisco LEAP Module-->MsiExec.exe /I{83770D14-21B9-44B3-8689-F7B523F94560}
Cisco PEAP Module-->MsiExec.exe /I{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant HD Audio-->C:\Program Files\CONEXANT\CNXT_AUDIO_HDA\UIU32a.exe -U -IWAHerza.INF
Corel Paint Shop Pro Photo X2-->MsiExec.exe /X{64E72FB1-2343-4977-B4A8-262CD53D0BD3}
CyberLink DVD Suite-->"C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe" /z-uninstall
CyberLink DVD Suite-->"C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe" /z-uninstall
ESU for Microsoft Vista-->MsiExec.exe /I{3877C901-7B90-4727-A639-B6ED2DD59D43}
Eyeball Chat-->MsiExec.exe /I{9B7B4F95-CA06-46EB-8D3C-E6F9F613DC3F}
HDAUDIO Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_HERMOSA_HSF\UIU32m.exe -U -IHPQHERzm.inf
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
HP Active Support Library-->"C:\Program Files\InstallShield Installation Information\{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}\setup.exe" -runfromtemp -l0x0409 -removeonly
HP Customer Experience Enhancements-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{57A5AEC1-97FC-474D-92C4-908FCC2253D4}\setup.exe" -l0x9 -removeonly
HP Doc Viewer-->MsiExec.exe /I{082702D5-5DD8-4600-BCE5-48B15174687F}
HP DVD Play 3.7-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\Setup.exe" -uninstall
HP Help and Support-->MsiExec.exe /I{0054A0F6-00C9-4498-B821-B5C9578F433E}
HP Quick Launch Buttons 6.40 H2-->C:\Program Files\InstallShield Installation Information\{34D2AB40-150D-475D-AE32-BD23FB5EE355}\setup.exe -runfromtemp -l0x0009 uninst
HP Total Care Advisor-->MsiExec.exe /X{154A4184-1A3D-4BF9-A5AE-4FA1660445F3}
HP User Guides 0118-->MsiExec.exe /I{B6D0B141-B2BE-4DD0-B08F-B9186F3E36B3}
HPAsset component for HP Active Support Library-->MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
HPNetworkAssistant-->MsiExec.exe /I{228C6B46-64E2-404E-898A-EF0830603EF4}
HPTCSSetup-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{846DDADA-0239-4B67-A6B1-33658863793B}\setup.exe" -l0x9 -removeonly
Intel(R) Graphics Media Accelerator Driver-->C:\Windows\system32\igxpun.exe -uninstall
iTunes-->MsiExec.exe /I{91F7F3F3-CE80-48C3-8327-7D24A0A5716A}
Java(TM) 6 Update 21-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216021FF}
LabelPrint-->"C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" /z-uninstall
LabelPrint-->"C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" /z-uninstall
Logitech QuickCam Driver Package-->"C:\Program Files\Common Files\LogiShrd\LogiDriverStore\lvdrivers\11.80.1048\LgDrvInst.exe" -remove -instdir"C:\Program Files\Common Files\LogiShrd\LogiDriverStore\lvdrivers\" -enumdelay=2000 -enabledifx -forcedelete -usbhubsfirst -forceremove -cumulativeremove -arpregkey"lvdrivers_11.80" /clone_wait /hide_progress
Logitech QuickCam-->MsiExec.exe /X{3AF8FCCD-F51A-4014-9002-F195E1CBC876}
Microsoft .NET Framework 3.5 SP1-->c:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Silverlight-->MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17-->MsiExec.exe /X{9A25302D-30C0-39D9-BD6F-21E6EC160475}
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148-->MsiExec.exe /X{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
Mozilla Firefox (3.5.11)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
muvee Reveal-->MsiExec.exe /X{DD35C328-F115-BEDA-6EEE-E00C5AACCCBC}
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Power2Go-->"C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" /z-uninstall
Power2Go-->"C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" /z-uninstall
PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\Setup.exe" /z-uninstall
PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\Setup.exe" /z-uninstall
QuickTime-->MsiExec.exe /I{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}
Realtek 8169 8168 8101E 8102E Ethernet Driver-->C:\Program Files\InstallShield Installation Information\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}\setup.exe -runfromtemp -l0x0009 -removeonly
Spelling Dictionaries Support For Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-5464-3428-900000000004}
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Office 2007 (KB934528)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {2B939677-2FFD-48F6-9075-7BF48CB87C80}

======Security center information======

AS: Windows Defender

======System event log======

Computer Name: Owner-PC
Event Code: 4374
Message: Windows Servicing identified that package KB972145(Update) is not applicable for this system
Record Number: 39741
Source Name: Microsoft-Windows-Servicing
Time Written: 20091027201108.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: Owner-PC
Event Code: 4374
Message: Windows Servicing identified that package KB972145(Update) is not applicable for this system
Record Number: 39740
Source Name: Microsoft-Windows-Servicing
Time Written: 20091027201108.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: Owner-PC
Event Code: 4374
Message: Windows Servicing identified that package KB972145(Update) is not applicable for this system
Record Number: 39739
Source Name: Microsoft-Windows-Servicing
Time Written: 20091027201108.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: Owner-PC
Event Code: 4226
Message: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
Record Number: 39374
Source Name: Tcpip
Time Written: 20091024221833.774100-000
Event Type: Warning
User:

Computer Name: Owner-PC
Event Code: 4226
Message: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
Record Number: 39183
Source Name: Tcpip
Time Written: 20091023005852.581400-000
Event Type: Warning
User:

=====Application event log=====

Computer Name: Owner-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-314918809-3280524502-2474627677-1000_Classes:
Process 900 (\Device\HarddiskVolume1\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-314918809-3280524502-2474627677-1000_CLASSES

Record Number: 309
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20090221104428.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: Owner-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-314918809-3280524502-2474627677-1000:
Process 900 (\Device\HarddiskVolume1\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-314918809-3280524502-2474627677-1000

Record Number: 308
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20090221104427.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: Owner-PC
Event Code: 0
Message: Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials)
at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext)
at System.Xml.Schema.XmlSchemaSet.Add(String targetNamespace, String schemaUri)
at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String path) ValidateDocument failed Business\SearchTargets.xml
Record Number: 266
Source Name: HP AdvisorUpdate
Time Written: 20090221085103.000000-000
Event Type: Error
User:

Computer Name: Owner-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 264
Source Name: Microsoft-Windows-WMI
Time Written: 20090221085027.000000-000
Event Type: Error
User:

Computer Name: Owner-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-314918809-3280524502-2474627677-1000:
Process 500 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-314918809-3280524502-2474627677-1000

Record Number: 239
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20090221084754.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

=====Security event log=====

Computer Name: Owner-PC
Event Code: 5032
Message: Windows Firewall was unable to notify the user that it blocked an application from accepting incoming connections on the network.

Error Code: 2
Record Number: 566
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090221084514.668958-000
Event Type: Audit Failure
User:

Computer Name: Owner-PC
Event Code: 5032
Message: Windows Firewall was unable to notify the user that it blocked an application from accepting incoming connections on the network.

Error Code: 2
Record Number: 565
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090221084514.668958-000
Event Type: Audit Failure
User:

Computer Name: Owner-PC
Event Code: 4905
Message: An attempt was made to unregister a security event source.

Subject
Security ID: S-1-5-18
Account Name: WIN-RZ8LX5BO4RT$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Process:
Process ID: 0x654
Process Name: C:\Windows\System32\VSSVC.exe

Event Source:
Source Name: VSSAudit
Event Source ID: 0xbefb7
Record Number: 564
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090221082132.274158-000
Event Type: Audit Success
User:

Computer Name: Owner-PC
Event Code: 4904
Message: An attempt was made to register a security event source.

Subject :
Security ID: S-1-5-18
Account Name: WIN-RZ8LX5BO4RT$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Process:
Process ID: 0x654
Process Name: C:\Windows\System32\VSSVC.exe

Event Source:
Source Name: VSSAudit
Event Source ID: 0xbefb7
Record Number: 563
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090221082132.274158-000
Event Type: Audit Success
User:

Computer Name: Owner-PC
Event Code: 1102
Message: The audit log was cleared.
Subject:
Security ID: S-1-5-21-314918809-3280524502-2474627677-1000
Account Name: Owner
Domain Name: Owner-PC
Logon ID: 0x50226
Record Number: 562
Source Name: Microsoft-Windows-Eventlog
Time Written: 20090221082130.542558-000
Event Type: Audit Success
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\CyberLink\Power2Go;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=1
"TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
"DFSTRACINGON"=FALSE
"OnlineServices"=Online Services
"Platform"=MCD
"PCBRAND"=Presario
"asl.log"=Destination=file;OnFirstLog=command,environment
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip

-----------------EOF-----------------
Duojet
Active Member
 
Posts: 6
Joined: August 23rd, 2010, 10:12 pm

Re: Computer freezes

Unread postby askey127 » September 2nd, 2010, 10:01 am

duojet,
---------------------------------------------
Symantec did not remove everything as it should. This is a common problem.
To completely remove Norton Antivirus, Download and Run the Norton Removal Tool for your version of Windows.
http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US
Perform the DownLoad for your version of Windows (download to your desktop as it says).
On your desktop, right click on Norton Removal Tool, choose "run as administrator", and follow the instructions.
-----------------------------------------------------------
Remove Registry items with HighjackThis. Start HijackThis. (Right-click and "Run as administrator" in Vista/Win7)
Click Do System Scan Only. When the Scan is complete, Check the following entry:
(This line may be missing)

O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
-----------------------------------------------------------
Download and run OTM
Click here to download OTM by Old Timer and save it to your Desktop.

  • Double-click OTM.exe to run it. (Right-click and "Run as administrator" in Vista/Win7)
  • Copy the following code and paste it in the white space under Paste Instructions for Items to be Moved (below the yellow line at the bottom of the window).
    Code: Select all
    :files
    C:\Program Files\Spybot - Search & Destroy
    C:\ProgramData\BitDefender
    C:\Program Files\Common Files\BitDefender
    C:\Program Files\Norton Internet Security
    
    :Commands
    [emptytemp]

  • Click the MoveIt! button
  • OTM will ask to reboot the machine. Please do so.
  • You can find the log as described below and paste the contents of the log in your next reply.
    • Start Notepad (Start > Programs > Accessories > Notepad)
    • In Notepad, click File, then click Open
    • In the File Name: box, type *.log then press Enter
    • Navigate to C:\_OTM\MovedFiles\ and locate the newest log and open it (they are named as {date}_{time}.log)
    • Copy the contents of the log and paste it in your next reply.

askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Computer freezes

Unread postby Duojet » September 2nd, 2010, 5:31 pm

I could not find the line in HijackThis.

All processes killed
========== FILES ==========
C:\Program Files\Spybot - Search & Destroy folder moved successfully.
C:\ProgramData\BitDefender\DTrace folder moved successfully.
C:\ProgramData\BitDefender\Desktop\Profiles\Logs folder moved successfully.
C:\ProgramData\BitDefender\Desktop\Profiles folder moved successfully.
C:\ProgramData\BitDefender\Desktop folder moved successfully.
C:\ProgramData\BitDefender folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Update Service folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Threat Scanner\av32bit_20324\Plugins folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Threat Scanner\av32bit_20324 folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Threat Scanner folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Firewall folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\var\cache\ui-cache\en\default folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\var\cache\ui-cache\en folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\var\cache\ui-cache folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\var\cache folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\var folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin folder moved successfully.
C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server folder moved successfully.
C:\Program Files\Common Files\BitDefender folder moved successfully.
File/Folder C:\Program Files\Norton Internet Security not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Owner
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 79276542 bytes
->Flash cache emptied: 1304 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 109962 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 204924812 bytes

Total Files Cleaned = 271.00 mb


OTM by OldTimer - Version 3.1.15.0 log created on 09022010_142138

Files moved on Reboot...
File move failed. C:\Windows\temp\logishrd\LVPrcInj01.dll scheduled to be moved on reboot.

Registry entries deleted on Reboot...
Duojet
Active Member
 
Posts: 6
Joined: August 23rd, 2010, 10:12 pm

Re: Computer freezes

Unread postby askey127 » September 3rd, 2010, 8:08 am

Duojet,
-----------------------------------------------
Run a Scan and Get Last Avira Report
Right click the red umbrella icon in the system tray and click Start Antivir
Click on the Link labeled "Scan System Now"
When it finishes, have it remove anything it finds.
If necessary, Right click the red umbrella icon in the system tray and click Start Antivir again.
In the left pane, click Overview, then click Reports
There wil be reports titled Update and reports titled Scan. Find the most recent report in the list titled Scan
Click on the Report File button, or Right click the report and choose Display Report.
The report contents will come up in Notepad. Highlight the entire report (Ctrl+A) and copy to the clipboard (Ctrl+C).
Paste the contents (Ctrl+V) into your next reply.

Tell me how it's running.
askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Computer freezes

Unread postby Duojet » September 5th, 2010, 3:34 am

Avira AntiVir Personal
Report file date: Saturday, September 04, 2010 22:12

Scanning for 2777015 virus strains and unwanted programs.

The program is running as an unrestricted full version.
Online services are available:

Licensee : Avira AntiVir Personal - FREE Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows Vista
Windows version : (Service Pack 2) [6.0.6002]
Boot mode : Normally booted
Username : SYSTEM
Computer name : OWNER-PC

Version information:
BUILD.DAT : 10.0.0.567 32097 Bytes 4/19/2010 15:07:00
AVSCAN.EXE : 10.0.3.0 433832 Bytes 4/1/2010 20:37:38
AVSCAN.DLL : 10.0.3.0 46440 Bytes 4/1/2010 20:57:04
LUKE.DLL : 10.0.2.3 104296 Bytes 3/8/2010 02:33:04
LUKERES.DLL : 10.0.0.1 12648 Bytes 2/11/2010 07:40:49
VBASE000.VDF : 7.10.0.0 19875328 Bytes 11/6/2009 17:05:36
VBASE001.VDF : 7.10.1.0 1372672 Bytes 11/19/2009 03:27:49
VBASE002.VDF : 7.10.3.1 3143680 Bytes 1/20/2010 01:37:42
VBASE003.VDF : 7.10.3.75 996864 Bytes 1/26/2010 00:37:42
VBASE004.VDF : 7.10.4.203 1579008 Bytes 3/5/2010 19:29:03
VBASE005.VDF : 7.10.6.82 2494464 Bytes 4/15/2010 20:50:41
VBASE006.VDF : 7.10.7.218 2294784 Bytes 6/2/2010 20:50:45
VBASE007.VDF : 7.10.9.165 4840960 Bytes 7/23/2010 07:39:51
VBASE008.VDF : 7.10.9.166 2048 Bytes 7/23/2010 07:39:52
VBASE009.VDF : 7.10.9.167 2048 Bytes 7/23/2010 07:39:52
VBASE010.VDF : 7.10.9.168 2048 Bytes 7/23/2010 07:39:52
VBASE011.VDF : 7.10.9.169 2048 Bytes 7/23/2010 07:39:52
VBASE012.VDF : 7.10.9.170 2048 Bytes 7/23/2010 07:39:53
VBASE013.VDF : 7.10.9.198 157696 Bytes 7/26/2010 07:39:53
VBASE014.VDF : 7.10.9.255 997888 Bytes 7/29/2010 07:39:54
VBASE015.VDF : 7.10.10.28 139264 Bytes 8/2/2010 07:39:55
VBASE016.VDF : 7.10.10.52 127488 Bytes 8/3/2010 08:44:56
VBASE017.VDF : 7.10.10.84 137728 Bytes 8/6/2010 08:44:57
VBASE018.VDF : 7.10.10.107 176640 Bytes 8/9/2010 08:44:58
VBASE019.VDF : 7.10.10.130 132608 Bytes 8/10/2010 08:44:58
VBASE020.VDF : 7.10.10.158 131072 Bytes 8/12/2010 08:44:59
VBASE021.VDF : 7.10.10.190 136704 Bytes 8/16/2010 03:59:07
VBASE022.VDF : 7.10.10.217 118272 Bytes 8/19/2010 10:58:00
VBASE023.VDF : 7.10.10.246 130048 Bytes 8/23/2010 06:11:26
VBASE024.VDF : 7.10.11.11 144896 Bytes 8/25/2010 08:02:49
VBASE025.VDF : 7.10.11.33 135168 Bytes 8/27/2010 08:02:50
VBASE026.VDF : 7.10.11.52 148992 Bytes 8/31/2010 09:13:45
VBASE027.VDF : 7.10.11.75 124928 Bytes 9/3/2010 05:03:13
VBASE028.VDF : 7.10.11.76 2048 Bytes 9/3/2010 05:03:13
VBASE029.VDF : 7.10.11.77 2048 Bytes 9/3/2010 05:03:13
VBASE030.VDF : 7.10.11.78 2048 Bytes 9/3/2010 05:03:14
VBASE031.VDF : 7.10.11.86 54784 Bytes 9/3/2010 05:03:14
Engineversion : 8.2.4.50
AEVDF.DLL : 8.1.2.1 106868 Bytes 8/3/2010 07:40:04
AESCRIPT.DLL : 8.1.3.44 1364346 Bytes 8/28/2010 08:03:03
AESCN.DLL : 8.1.6.1 127347 Bytes 6/10/2010 20:51:14
AESBX.DLL : 8.1.3.1 254324 Bytes 6/10/2010 20:51:19
AERDL.DLL : 8.1.8.2 614772 Bytes 7/21/2010 00:10:46
AEPACK.DLL : 8.2.3.5 471412 Bytes 8/13/2010 08:45:06
AEOFFICE.DLL : 8.1.1.8 201081 Bytes 8/3/2010 07:40:02
AEHEUR.DLL : 8.1.2.21 2883958 Bytes 9/5/2010 05:03:18
AEHELP.DLL : 8.1.13.3 242038 Bytes 8/28/2010 08:02:56
AEGEN.DLL : 8.1.3.20 397684 Bytes 8/28/2010 08:02:54
AEEMU.DLL : 8.1.2.0 393588 Bytes 6/10/2010 20:51:02
AECORE.DLL : 8.1.16.2 192887 Bytes 7/21/2010 00:10:37
AEBB.DLL : 8.1.1.0 53618 Bytes 6/10/2010 20:50:59
AVWINLL.DLL : 10.0.0.0 19304 Bytes 1/14/2010 20:03:38
AVPREF.DLL : 10.0.0.0 44904 Bytes 1/14/2010 20:03:35
AVREP.DLL : 10.0.0.8 62209 Bytes 2/19/2010 00:47:40
AVREG.DLL : 10.0.3.0 53096 Bytes 4/1/2010 20:35:46
AVSCPLR.DLL : 10.0.3.0 83816 Bytes 4/1/2010 20:39:51
AVARKT.DLL : 10.0.0.14 227176 Bytes 4/1/2010 20:22:13
AVEVTLOG.DLL : 10.0.0.8 203112 Bytes 1/26/2010 17:53:30
SQLITE3.DLL : 3.6.19.0 355688 Bytes 1/28/2010 20:57:58
AVSMTP.DLL : 10.0.0.17 63848 Bytes 3/16/2010 23:38:56
NETNT.DLL : 10.0.0.0 11624 Bytes 2/19/2010 22:41:00
RCIMAGE.DLL : 10.0.0.26 2550120 Bytes 1/28/2010 21:10:20
RCTEXT.DLL : 10.0.53.0 97128 Bytes 4/9/2010 22:14:29

Configuration settings for the scan:
Jobname.............................: Complete system scan
Configuration file..................: C:\Program Files\Avira\AntiVir Desktop\sysscan.avp
Logging.............................: low
Primary action......................: interactive
Secondary action....................: ignore
Scan master boot sector.............: on
Scan boot sector....................: on
Boot sectors........................: C:, D:,
Process scan........................: on
Extended process scan...............: on
Scan registry.......................: on
Search for rootkits.................: on
Integrity checking of system files..: off
Scan all files......................: All files
Scan archives.......................: on
Recursion depth.....................: 20
Smart extensions....................: on
Macro heuristic.....................: on
File heuristic......................: medium

Start of the scan: Saturday, September 04, 2010 22:12

Starting search for hidden objects.
c:\windows\system32\sndvol.exe
c:\Windows\System32\SndVol.exe
[NOTE] The process is not visible.

The scan of running processes will be started
Scan process 'LVPrcSrv.exe' - '20' Module(s) have been scanned
Scan process 'avscan.exe' - '77' Module(s) have been scanned
Scan process 'avcenter.exe' - '78' Module(s) have been scanned
Scan process 'svchost.exe' - '30' Module(s) have been scanned
Scan process 'vssvc.exe' - '56' Module(s) have been scanned
Scan process 'LogitechUpdate.exe' - '57' Module(s) have been scanned
Scan process 'lulnchr.exe' - '25' Module(s) have been scanned
Scan process 'hphc_service.exe' - '26' Module(s) have been scanned
Scan process 'SynTPHelper.exe' - '14' Module(s) have been scanned
Scan process 'iPodService.exe' - '30' Module(s) have been scanned
Scan process 'COCIManager.exe' - '53' Module(s) have been scanned
Scan process 'firefox.exe' - '120' Module(s) have been scanned
Scan process 'Com4QLBEx.exe' - '18' Module(s) have been scanned
Scan process 'taskeng.exe' - '48' Module(s) have been scanned
Scan process 'hpqwmiex.exe' - '32' Module(s) have been scanned
Scan process 'wmiprvse.exe' - '34' Module(s) have been scanned
Scan process 'unsecapp.exe' - '29' Module(s) have been scanned
Scan process 'igfxsrvc.exe' - '26' Module(s) have been scanned
Scan process 'sidebar.exe' - '56' Module(s) have been scanned
Scan process 'jusched.exe' - '22' Module(s) have been scanned
Scan process 'iTunesHelper.exe' - '75' Module(s) have been scanned
Scan process 'avgnt.exe' - '54' Module(s) have been scanned
Scan process 'Corel Photo Downloader.exe' - '36' Module(s) have been scanned
Scan process 'AdobeARM.exe' - '46' Module(s) have been scanned
Scan process 'Quickcam.exe' - '60' Module(s) have been scanned
Scan process 'Communications_Helper.exe' - '56' Module(s) have been scanned
Scan process 'QLBCTRL.exe' - '45' Module(s) have been scanned
Scan process 'MSASCui.exe' - '35' Module(s) have been scanned
Scan process 'QPService.exe' - '64' Module(s) have been scanned
Scan process 'hkcmd.exe' - '24' Module(s) have been scanned
Scan process 'SynTPEnh.exe' - '36' Module(s) have been scanned
Scan process 'xaudio.exe' - '14' Module(s) have been scanned
Scan process 'SearchIndexer.exe' - '62' Module(s) have been scanned
Scan process 'svchost.exe' - '7' Module(s) have been scanned
Scan process 'svchost.exe' - '46' Module(s) have been scanned
Scan process 'RichVideo.exe' - '19' Module(s) have been scanned
Scan process 'avshadow.exe' - '33' Module(s) have been scanned
Scan process 'BLService.exe' - '25' Module(s) have been scanned
Scan process 'LVComSer.exe' - '32' Module(s) have been scanned
Scan process 'PSIService.exe' - '26' Module(s) have been scanned
Scan process 'svchost.exe' - '42' Module(s) have been scanned
Scan process 'LVPrcSrv.exe' - '31' Module(s) have been scanned
Scan process 'LVComSer.exe' - '39' Module(s) have been scanned
Scan process 'mDNSResponder.exe' - '33' Module(s) have been scanned
Scan process 'AppleMobileDeviceService.exe' - '48' Module(s) have been scanned
Scan process 'avguard.exe' - '65' Module(s) have been scanned
Scan process 'svchost.exe' - '65' Module(s) have been scanned
Scan process 'Explorer.EXE' - '129' Module(s) have been scanned
Scan process 'sched.exe' - '56' Module(s) have been scanned
Scan process 'Dwm.exe' - '32' Module(s) have been scanned
Scan process 'taskeng.exe' - '81' Module(s) have been scanned
Scan process 'spoolsv.exe' - '84' Module(s) have been scanned
Scan process 'WLANExt.exe' - '45' Module(s) have been scanned
Scan process 'svchost.exe' - '89' Module(s) have been scanned
Scan process 'svchost.exe' - '73' Module(s) have been scanned
Scan process 'SLsvc.exe' - '23' Module(s) have been scanned
Scan process 'svchost.exe' - '155' Module(s) have been scanned
Scan process 'svchost.exe' - '113' Module(s) have been scanned
Scan process 'svchost.exe' - '64' Module(s) have been scanned
Scan process 'svchost.exe' - '54' Module(s) have been scanned
Scan process 'svchost.exe' - '33' Module(s) have been scanned
Scan process 'svchost.exe' - '40' Module(s) have been scanned
Scan process 'lsm.exe' - '22' Module(s) have been scanned
Scan process 'lsass.exe' - '60' Module(s) have been scanned
Scan process 'services.exe' - '33' Module(s) have been scanned
Scan process 'winlogon.exe' - '31' Module(s) have been scanned
Scan process 'csrss.exe' - '14' Module(s) have been scanned
Scan process 'wininit.exe' - '26' Module(s) have been scanned
Scan process 'csrss.exe' - '14' Module(s) have been scanned
Scan process 'smss.exe' - '2' Module(s) have been scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!
Boot sector 'D:\'
[INFO] No virus was found!

Starting to scan executable files (registry).
The registry was scanned ( '1635' files ).


Starting the file scan:

Begin scan in 'C:\'
Begin scan in 'D:\' <RECOVERY>


End of the scan: Saturday, September 04, 2010 23:50
Used time: 1:38:15 Hour(s)

The scan has been done completely.

22983 Scanned directories
372052 Files were scanned
0 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
0 Files were moved to quarantine
0 Files were renamed
0 Files cannot be scanned
372052 Files not concerned
1745 Archives were scanned
0 Warnings
0 Notes
495351 Objects were scanned with rootkit scan
1 Hidden objects were found
______________________________________________________________________


I played a few YouTube videos and for the first time in months it didn't freeze! Thank you for all of you're help, I really appreciate it:)
Duojet
Active Member
 
Posts: 6
Joined: August 23rd, 2010, 10:12 pm

Re: Computer freezes

Unread postby askey127 » September 5th, 2010, 7:10 am

Duojet,
A final check if you please. Let's see if there is anything else.
This typically takes 5-10 minutes to run, but may take longer on the first pass.
----------------------------------------------------------------------------------
Download and Run MalwareBytes' Anti-Malware
Please go here to the Download Location, click on Download.
  • After clicking on the download and choosing Save, the "Save to location" dialog will come up.
  • Click the browse folders button, then click on Desktop on the left as the location for the installer and click Save again. Close the dialog when the download is complete.
  • You should now have a desktop icon named mbam-setup.exe.
  • Right click it, choose Run as administrator and Continue
  • Let it install where it wants to, with the default settings, and click Finish.
  • If an update is found, it will download and install the latest version. A shield symbol will show on the desktop icon while it is updating, and will disappear when it's done.
  • If necessary, start Malwarebytes Anti-Malware again.
  • Once the program has started up, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • If it found any malware items, check all items except items in the C:\System Volume Information folder... and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location, and post the contents in your reply.
  • The log can also be found using the "Logs" tab in the program. You can click any "Scan" log listed to open its contents. The logs are listed and named by time/date stamp.

You can keep this Malwarebytes Anti-Malware, and I would suggest you update it and scan with it every week or two.
You will not need any other Antivirus or Antispyware programs, so please don't install any.
You can convert to the paid version of Antivir if you wish. It does give better e-mail coverage. Your choice.

Also, NEVER, NEVER update or install a new "flash" or "codec" because one of the YouTube videos says to do it.
askey127
User avatar
askey127
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Admin/Teacher
 
Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Computer freezes

Unread postby Duojet » September 5th, 2010, 6:20 pm

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4552

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

9/5/2010 2:59:02 PM
mbam-log-2010-09-05 (14-59-02).txt

Scan type: Quick scan
Objects scanned: 133794
Time elapsed: 12 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
___________________________________________________________________________________________________________

So just curious, what is the difference between the Avira and the Malwarebytes? Is the only advantage to buying Avira the email protection? A friend downloaded it for me so I don't know anything about it. The only email I use is yahoo, is it pretty safe?
Duojet
Active Member
 
Posts: 6
Joined: August 23rd, 2010, 10:12 pm

Re: Computer freezes

Unread postby askey127 » September 5th, 2010, 7:37 pm

Duojet,
The Avira application is a very thorough Anti-Virus program.
The paid version of it scans every e-mail going to and from your machine, in addition to its online surfing protections.
There are other free Antivirus programs that scan e-mail, but they have other shortcomings.
Avira runs on your machine all the time, and will detect if any website you visit tries to download any garbage onto your machine. Antivirus programs detect and remove known corrupted files.

Malwarebytes Anti-Malware is an Anti-Spyware application that scans for and removes adware, spyware, items that track your behavior, and other possibly unethical, but not necessarily Illegal, intrusions.
This program will remove items which are deceptive. An antivirus usually does not, but the distinction is becoming blurred to some extent. The free version of Malwarebytes only runs when you scan with it every week or two, so it finds things only after they are already on the machine.

The current wisdom is that you need exactly one antivirus and one antispyware application on the machine.

Yahoo e-mail is OK if you like it.
Most of the difference in e-mail sites relates to how well they filter out Spam before you get it.

No e-mail is safe if you click on underlined links that appear to come from friends, especially if they say things like "You gotta see this!"
"Wow is this hot" , etc.

Does that help a little?
askey127
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askey127
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Posts: 13903
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Location: New Hampshire USA

Re: Computer freezes

Unread postby askey127 » September 8th, 2010, 8:45 pm

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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askey127
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Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA
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