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not even trying to explain just helping a friend

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Re: not even trying to explain just helping a friend

Unread postby vict0r » August 29th, 2010, 8:54 am

Update Avira

Right click the Avira icon in the system tray and choose the option to update. Wait for the update finish, then continue with the instructions below.


Temp File Cleaner

    You should still have this program saved, if not please re-download from the link below:

  • Please download TFC and save it to your desktop.
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click Yes to reboot.
  • NOTE: Save your work.TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer than a couple of minutes, and may only take a few seconds. If needed will you be prompted to reboot. Reboot immediately.


Disable Avira

Right click on the Avira icon in the system tray (red with an umbrella) and click AntiVir Guard disable.
The umbrella will close to indicate that Avira is disabled.


Combofix

Open notepad and copy/paste the text in the codebox below into it:

Code: Select all
Files::
c:\windows\Tasks\Install_NSS.job

Registry::
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\LimeWire\\LimeWire.exe"=-

RegLock::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]


Save the file as "CFScript.txt", and as Type: All Files (*.*) on your desktop.

Image

Refer to the picture above, then save all work and close all programs including any open browsers(!) and drag CFScript onto ComboFix.exe

If Combofix prompts you to upgrade, please allow it.

When finished, it shall produce a log for you at C:\ComboFix.txt.


Kaspersky Online Scan

Note: This download is about 200Mb and the scan can last for several hours.

  • Hold down Control then click on the following link to open a new window to Kaspersky Online Scan
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
    • Mail databases
  • Make sure Avira Antivirus is disabled.
  • Click on My Computer under Scan. * This will take a while. Please be patient *.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

This online tutorial will help explain how to use the aforementioned online scan.


Make sure Avira is enabled when the Kaspersky scan is finished.


To post:
  • the Combofix log
  • the Kaspersky log
  • Did any problems occur while following the instructions? Does the umbrella in the icon open when you enable AntiVir Guard?
vict0r
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Posts: 1043
Joined: December 3rd, 2008, 3:00 pm
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Re: not even trying to explain just helping a friend

Unread postby vict0r » September 2nd, 2010, 4:14 am

Hello.

It has been several days since my last post to you.

Do you need more time? Are there any problems?

Please reply within 24 hours to avoid this topic to be closed, then we can finish cleaning the computer.
vict0r
Regular Member
 
Posts: 1043
Joined: December 3rd, 2008, 3:00 pm

Re: not even trying to explain just helping a friend

Unread postby askey127 » September 4th, 2010, 10:19 pm

Due to Lack of Response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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askey127
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Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

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