hi thanks again for the prompt response....
first thing, i have vipre antivirus premium running on my computer? is there a problem that it didn't show up on the uninstall list? it says its running, i actually uninstalled it and re-installed it to see if that would make a difference in the log but it didn't, its still not listed.
i followed all of the directions and have both logs, as instructed i will only list the info.txt log here
info.txt logfile of random's system information tool 1.08 2010-08-22 23:13:11
======Uninstall list======
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acrobat.com-->msiexec /qb /x {6421F085-1FAA-DE13-D02A-CFB412C522A4}
Acrobat.com-->MsiExec.exe /I{6421F085-1FAA-DE13-D02A-CFB412C522A4}
Adobe AIR-->c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{A2BCA9F1-566C-4805-97D1-7FDC93386723}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe -maintain activex
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_Plugin.exe -maintain plugin
Adobe Reader 9.3.3-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A93000000001}
ArcSoft PhotoStudio 5.5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{85309D89-7BE9-4094-BB17-24999C6118FC}\SETUP.EXE" -l0x9
ATI - Software Uninstall Utility-->C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Control Panel-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver-->rundll32 C:\WINDOWS\System32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
Canon Camera Access Library-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CAL\Uninst.ini"
Canon DIGITAL CAMERA Solution Disk Software Guide-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\Software Guide\Uninst.ini"
CANON iMAGE GATEWAY Task for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\CRWUnInstall.ini"
Canon Internet Library for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\CIGUnInstall.ini"
Canon MOV Decoder-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\Canon MOV Decoder132\CanonMOVDecoderUnInstall.ini"
Canon MOV Encoder-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\Canon MOV Encoder\CanonMOVEncoderUnInstall.ini"
Canon MovieEdit Task for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\MVWUninst.ini"
Canon MP Navigator 3.0-->"C:\Program Files\Canon\MP Navigator 3.0\Maint.exe" /UninstallRemove C:\Program Files\Canon\MP Navigator 3.0\uninst.ini
Canon MP460 User Registration-->C:\Program Files\Canon\IJEREG\MP460\UNINST.EXE
Canon MP460-->"C:\WINDOWS\system32\CanonIJ Uninstaller Information\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP460\DelDrv.exe" /U:{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP460 /L0x0009
Canon My Printer-->C:\Program Files\Canon\MyPrinter\uninst.exe uninst.ini
Canon Personal Printing Guide-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\Personal Printing Guide\Uninst.ini"
Canon PowerShot SD980 IS_IXUS 200 IS Camera User Guide-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraUserGuide-PSSD980IS_IXUS200IS\Uninst.ini"
Canon Utilities CameraWindow DC 8-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDC8\Uninst.ini"
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC6\Uninst.ini"
Canon Utilities CameraWindow DC-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDC\Uninst.ini"
Canon Utilities CameraWindow-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowLauncher\Uninst.ini"
Canon Utilities Easy-PhotoPrint-->C:\Program Files\Canon\Easy-PhotoPrint\uninst.exe uninst.ini
Canon Utilities MyCamera DC-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\MyCameraDC\Uninst.ini"
Canon Utilities MyCamera-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\MyCamera\Uninst.ini"
Canon Utilities PhotoStitch-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\PhotoStitch\Uninst.ini"
Canon Utilities RemoteCapture Task for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\RemoteCaptureTask DC\Uninst.ini"
Canon Utilities ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\Uninst.ini"
Canon ZoomBrowser EX Memory Card Utility-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX MCU\Uninst.ini"
Conexant D850 56K V.9x DFVc Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -Idel200fk.inf
Easy-WebPrint-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Canon\Easy-WebPrint\Uninst.isu"
FileASSASSIN-->C:\Program Files\FileASSASSIN\uninst.exe
Foxit Reader-->C:\Program Files\Foxit Software\Foxit Reader\Uninstall.exe
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB979306)-->"C:\WINDOWS\$NtUninstallKB979306$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB981793)-->"C:\WINDOWS\$NtUninstallKB981793$\spuninst\spuninst.exe"
Intel(R) PRO Network Connections Drivers-->Prounstl.exe
Java(TM) 6 Update 19-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216016FF}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}
Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}
Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Choice Guard-->MsiExec.exe /X{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{837b34e3-7c30-493c-8f6a-2b0f04e2912c}
Mozilla Firefox (3.6.
-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSVCRT-->MsiExec.exe /I{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
MSXML 6.0 Parser (KB925673)-->MsiExec.exe /I{FE9126DB-5F84-495A-BB46-3C724F1C2D08}
OpenOffice.org 3.1-->MsiExec.exe /I{E6B87DC4-2B3D-4483-ADFF-E483BF718991}
ScanSoft OmniPage SE 4.0-->MsiExec.exe /I{29D851C2-048C-4B5E-8D1F-25D473342BB5}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Windows Internet Explorer 8 (KB2183461)-->"C:\WINDOWS\ie8updates\KB2183461-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB971961)-->"C:\WINDOWS\ie8updates\KB971961-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB972260)-->"C:\WINDOWS\ie8updates\KB972260-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB974455)-->"C:\WINDOWS\ie8updates\KB974455-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB976325)-->"C:\WINDOWS\ie8updates\KB976325-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB978207)-->"C:\WINDOWS\ie8updates\KB978207-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB981332)-->"C:\WINDOWS\ie8updates\KB981332-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB982381)-->"C:\WINDOWS\ie8updates\KB982381-IE8\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB978695)-->"C:\WINDOWS\$NtUninstallKB978695_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2079403)-->"C:\WINDOWS\$NtUninstallKB2079403$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2115168)-->"C:\WINDOWS\$NtUninstallKB2115168$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2160329)-->"C:\WINDOWS\$NtUninstallKB2160329$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2229593)-->"C:\WINDOWS\$NtUninstallKB2229593$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2286198)-->"C:\WINDOWS\$NtUninstallKB2286198$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923789)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB923789.inf
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371-v2)-->"C:\WINDOWS\$NtUninstallKB961371-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971468)-->"C:\WINDOWS\$NtUninstallKB971468$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB972260)-->"C:\WINDOWS\$NtUninstallKB972260$\spuninst\spuninst.exe"
Security Update for Windows XP (KB972270)-->"C:\WINDOWS\$NtUninstallKB972270$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975560)-->"C:\WINDOWS\$NtUninstallKB975560$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975561)-->"C:\WINDOWS\$NtUninstallKB975561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975562)-->"C:\WINDOWS\$NtUninstallKB975562$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975713)-->"C:\WINDOWS\$NtUninstallKB975713$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977165)-->"C:\WINDOWS\$NtUninstallKB977165$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977816)-->"C:\WINDOWS\$NtUninstallKB977816$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977914)-->"C:\WINDOWS\$NtUninstallKB977914$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978037)-->"C:\WINDOWS\$NtUninstallKB978037$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978251)-->"C:\WINDOWS\$NtUninstallKB978251$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978262)-->"C:\WINDOWS\$NtUninstallKB978262$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978338)-->"C:\WINDOWS\$NtUninstallKB978338$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978542)-->"C:\WINDOWS\$NtUninstallKB978542$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978601)-->"C:\WINDOWS\$NtUninstallKB978601$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978706)-->"C:\WINDOWS\$NtUninstallKB978706$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979309)-->"C:\WINDOWS\$NtUninstallKB979309$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979482)-->"C:\WINDOWS\$NtUninstallKB979482$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979559)-->"C:\WINDOWS\$NtUninstallKB979559$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979683)-->"C:\WINDOWS\$NtUninstallKB979683$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980195)-->"C:\WINDOWS\$NtUninstallKB980195$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980218)-->"C:\WINDOWS\$NtUninstallKB980218$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980232)-->"C:\WINDOWS\$NtUninstallKB980232$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980436)-->"C:\WINDOWS\$NtUninstallKB980436$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981852)-->"C:\WINDOWS\$NtUninstallKB981852$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981997)-->"C:\WINDOWS\$NtUninstallKB981997$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982214)-->"C:\WINDOWS\$NtUninstallKB982214$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982665)-->"C:\WINDOWS\$NtUninstallKB982665$\spuninst\spuninst.exe"
Segoe UI-->MsiExec.exe /I{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}
SigmaTel Audio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove -removeonly
Skype web features-->MsiExec.exe /I{541DEAC0-5F3D-45E6-B7CB-94ECF3B96748}
Skype? 4.1-->MsiExec.exe /X{D103C4BA-F905-437A-8049-DB24763BBE36}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Windows Internet Explorer 8 (KB973874)-->"C:\WINDOWS\ie8updates\KB973874-IE8\spuninst\spuninst.exe"
Update for Windows Internet Explorer 8 (KB976662)-->"C:\WINDOWS\ie8updates\KB976662-IE8\spuninst\spuninst.exe"
Update for Windows Internet Explorer 8 (KB976749)-->"C:\WINDOWS\ie8updates\KB976749-IE8\spuninst\spuninst.exe"
Update for Windows Internet Explorer 8 (KB980182)-->"C:\WINDOWS\ie8updates\KB980182-IE8\spuninst\spuninst.exe"
Update for Windows XP (KB898461)-->"C:\WINDOWS\$NtUninstallKB898461$\spuninst\spuninst.exe"
Update for Windows XP (KB943729)-->"C:\WINDOWS\$NtUninstallKB943729$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955759)-->"C:\WINDOWS\$NtUninstallKB955759$\spuninst\spuninst.exe"
Update for Windows XP (KB961503)-->"C:\WINDOWS\$NtUninstallKB961503$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe"
Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Veetle TV 0.9.17-->C:\Program Files\Veetle\UninstallVeetleTV.exe
VLC media player 1.0.3-->C:\Program Files\VideoLAN\VLC\uninstall.exe
Windows Internet Explorer 8-->"C:\WINDOWS\ie8\spuninst\spuninst.exe"
Windows Live Call-->MsiExec.exe /I{F6BD194C-4190-4D73-B1B1-C48C99921BFE}
Windows Live Communications Platform-->MsiExec.exe /I{ED00D08A-3C5F-488D-93A0-A04F21F23956}
Windows Live Essentials-->C:\Program Files\Windows Live\Installer\wlarp.exe
Windows Live Essentials-->MsiExec.exe /I{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}
Windows Live Messenger-->MsiExec.exe /X{A85FD55B-891B-4314-97A5-EA96C0BD80B5}
Windows Live Sign-in Assistant-->MsiExec.exe /I{45338B07-A236-4270-9A77-EBB4115517B5}
Windows Live Upload Tool-->MsiExec.exe /I{205C6BDD-7B73-42DE-8505-9A093F35A238}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows Presentation Foundation-->MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
======Security center information======
AV: Sunbelt VIPRE
FW: Sunbelt VIPRE
======System event log======
Computer Name: 9220403-2009
Event Code: 51
Message: An error was detected on device \Device\Harddisk1\D during a paging operation.
Record Number: 5155
Source Name: Disk
Time Written: 20100323075244.000000-420
Event Type: warning
User:
Computer Name: 9220403-2009
Event Code: 51
Message: An error was detected on device \Device\Harddisk1\D during a paging operation.
Record Number: 5154
Source Name: Disk
Time Written: 20100323065244.000000-420
Event Type: warning
User:
Computer Name: 9220403-2009
Event Code: 51
Message: An error was detected on device \Device\Harddisk1\D during a paging operation.
Record Number: 5153
Source Name: Disk
Time Written: 20100323055244.000000-420
Event Type: warning
User:
Computer Name: 9220403-2009
Event Code: 51
Message: An error was detected on device \Device\Harddisk1\D during a paging operation.
Record Number: 5152
Source Name: Disk
Time Written: 20100323050004.000000-420
Event Type: warning
User:
Computer Name: 9220403-2009
Event Code: 51
Message: An error was detected on device \Device\Harddisk1\D during a paging operation.
Record Number: 5151
Source Name: Disk
Time Written: 20100323043034.000000-420
Event Type: warning
User:
=====Application event log=====
Computer Name: 9220403-2009
Event Code: 5104
Message: RA: Expert user (remote user: MT) has stopped controlling novice (local user: KumiSean).
Record Number: 230
Source Name: Remote Assistance
Time Written: 20090930002115.000000-420
Event Type:
User:
Computer Name: 9220403-2009
Event Code: 5103
Message: RA: Expert user (remote user: MT) has started controlling novice (local user: KumiSean)
Record Number: 229
Source Name: Remote Assistance
Time Written: 20090929235949.000000-420
Event Type:
User:
Computer Name: 9220403-2009
Event Code: 5
Message: Remote Assistance of KumiSean/9220403-2009 started.
Record Number: 227
Source Name: safrslv
Time Written: 20090929235943.000000-420
Event Type: audit success
User:
Computer Name: 9220403-2009
Event Code: 1517
Message: Windows saved user 9220403-2009\KumiSean registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.
This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.
Record Number: 223
Source Name: Userenv
Time Written: 20090929235633.000000-420
Event Type: warning
User: NT AUTHORITY\SYSTEM
Computer Name: 9220403-2009
Event Code: 4
Message: Remote Assistance of KumiSean/9220403-2009 ended.
Record Number: 221
Source Name: safrslv
Time Written: 20090929235518.000000-420
Event Type: audit success
User:
======Environment variables======
"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 6 Stepping 4, GenuineIntel
"PROCESSOR_REVISION"=0604
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"FP_NO_HOST_CHECK"=NO
-----------------EOF-----------------
thanks, i will wait for further instructions.
regards,
sean