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please help , error during malwarebytes scan

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please help , error during malwarebytes scan

Unread postby tigerstale » August 17th, 2010, 8:26 am

have uninstalled and re-installed malewarebytes several times and have yet to complete a quick scan. i get the microsoft error followed by drwatson debugger error ... just downloaded hijack this from trend micro .... here is my log .... vipre premium scans not showing anything wrong, so not sure what to do .... thanks so much!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:12:54 AM, on 8/17/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SBAMTray] "C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2908472858
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: VIPRE Antivirus Premium (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe

--
End of file - 5585 bytes



any help much appreciated

sean
tigerstale
Regular Member
 
Posts: 18
Joined: August 17th, 2010, 8:20 am
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Re: please help , error during malwarebytes scan

Unread postby MWR 3 day Mod » August 20th, 2010, 10:39 pm

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: please help , error during malwarebytes scan

Unread postby Cypher » August 21st, 2010, 6:57 am

Hi and welcome to Malware Removal Forums, sorry for the delay in answering your request for help the forum is really busy.
My name is Cypher, and I will be helping you with your malware problems.
If you no longer require help i would be grateful if you would let me know.

Before we start please note the following important guidelines.
  • The instructions being given are for YOUR computer and system only!.
    Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
  • If you don't know or understand something, please don't hesitate to ask.
  • Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
  • Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
    Absence of symptoms does not mean that everything is clear.
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • Please DO NOT install any other software (or hardware) during the cleaning process.
  • Print each set of instructions... if possible...your Internet connection will not be available during some fix processes.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • The logs from the tools we use can take some time to research so please be patient.

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Read Backup Made Easy


Remove P2P Programs

  • I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

    LimeWire

  • Please read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.
  • Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
  • Click on start
  • Then Run
  • In the open text entry box please copy/paste appwiz.cpl Then click enter.
  • Press the "Remove" or "Change/Remove"...button to uninstall the programs listed above (in red) and any other P2P you have installed NOW.
  • Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.

Next.

Please post an Uninstall list.

  • Open HijackThis.
  • Click on the Open the Misc Tools section button.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please post this log in your next reply.

Next.

Run CKScanner

  • Please download CKScanner from Here
  • Important: - Save it to your desktop.
  • Double-click CKScanner.exe and click Search For Files.
  • After a very short time, when the cursor hourglass disappears, click Save List To File.
  • A message box will verify the file saved.
  • Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

Logs/Information to Post in your Next Reply

  • Uninstall list.
  • CKFiles.txt.
  • Please give me an update on your computers performance.
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Re: please help , error during malwarebytes scan

Unread postby tigerstale » August 21st, 2010, 7:20 pm

hi thanks for the reply, i removed limewire and followed your instructions.

uninstall list

Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.3
ArcSoft PhotoStudio 5.5
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Canon Camera Access Library
Canon DIGITAL CAMERA Solution Disk Software Guide
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon MP Navigator 3.0
Canon MP460
Canon MP460 User Registration
Canon My Printer
Canon Personal Printing Guide
Canon PowerShot SD980 IS_IXUS 200 IS Camera User Guide
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC 8
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities Easy-PhotoPrint
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Conexant D850 56K V.9x DFVc Modem
Easy-WebPrint
FileASSASSIN
Foxit Reader
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) PRO Network Connections Drivers
Java(TM) 6 Update 19
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.6.8)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB925673)
OpenOffice.org 3.1
ScanSoft OmniPage SE 4.0
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Segoe UI
SigmaTel Audio
Skype web features
Skype? 4.1
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB898461)
Update for Windows XP (KB943729)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Veetle TV 0.9.17
VLC media player 1.0.3
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3


ckfiles.txt

CKScanner - Additional Security Risks - These are not necessarily bad
scanner sequence 3.RP.11
----- EOF -----



computer works, its slow throughout the day at times. still unable to complete a quick scan with malewarbytes.


sean
tigerstale
Regular Member
 
Posts: 18
Joined: August 17th, 2010, 8:20 am

Re: please help , error during malwarebytes scan

Unread postby Cypher » August 22nd, 2010, 6:52 am

Hi sean.

No anti-virus

Looking over your log, it seems you don't have any evidence of an anti-virus software.

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors.


Note: You should run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and results in program conflicts and false virus alerts.

Next.

Fix HijackThis entries

Run HijackThis

  • If you are on the Main Menu page... Click "Do a system scan only"
  • If you are on the "scan & fix stuff" page... Press the Scan...button.
  • When the scan finishes...Place a check mark next to the following entries (if they are still present)
  • Note: Only check those items listed below.
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O15 - ESC Trusted Zone: http://*.update.microsoft.com

  • After checking these items... CLOSE ALL open windows except HijackThis.
  • Click the Fix Checked ...button...to remove the entries you checked.
  • Choose YES...when prompted to fix the selected items.
  • Once it has fixed them, close HijackThis and reboot your computer normally.

Next.

Please download ATF Cleaner to your desktop.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Next.

RSIT (Random's System Information Tool)

Please download RSIT by random/random... and save it to your desktop.
  • Double click on RSIT.exe to run it.
  • Please read the disclaimer... click on Continue.
  • RSIT will start running. When done... 2 logs files...will be produced.
  • The first one, "log.txt", << will be maximized
  • The second one, "info.txt", << will be minimized.
Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)


Logs/Information to Post in your Next Reply

  • RSIT log.txt and info.txt contents.
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Re: please help , error during malwarebytes scan

Unread postby tigerstale » August 23rd, 2010, 2:17 am

hi thanks again for the prompt response....

first thing, i have vipre antivirus premium running on my computer? is there a problem that it didn't show up on the uninstall list? it says its running, i actually uninstalled it and re-installed it to see if that would make a difference in the log but it didn't, its still not listed.

i followed all of the directions and have both logs, as instructed i will only list the info.txt log here

info.txt logfile of random's system information tool 1.08 2010-08-22 23:13:11

======Uninstall list======

-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acrobat.com-->msiexec /qb /x {6421F085-1FAA-DE13-D02A-CFB412C522A4}
Acrobat.com-->MsiExec.exe /I{6421F085-1FAA-DE13-D02A-CFB412C522A4}
Adobe AIR-->c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{A2BCA9F1-566C-4805-97D1-7FDC93386723}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe -maintain activex
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_Plugin.exe -maintain plugin
Adobe Reader 9.3.3-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A93000000001}
ArcSoft PhotoStudio 5.5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{85309D89-7BE9-4094-BB17-24999C6118FC}\SETUP.EXE" -l0x9
ATI - Software Uninstall Utility-->C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Control Panel-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver-->rundll32 C:\WINDOWS\System32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
Canon Camera Access Library-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CAL\Uninst.ini"
Canon DIGITAL CAMERA Solution Disk Software Guide-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\Software Guide\Uninst.ini"
CANON iMAGE GATEWAY Task for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\CRWUnInstall.ini"
Canon Internet Library for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\CIGUnInstall.ini"
Canon MOV Decoder-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\Canon MOV Decoder132\CanonMOVDecoderUnInstall.ini"
Canon MOV Encoder-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\Canon MOV Encoder\CanonMOVEncoderUnInstall.ini"
Canon MovieEdit Task for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\MVWUninst.ini"
Canon MP Navigator 3.0-->"C:\Program Files\Canon\MP Navigator 3.0\Maint.exe" /UninstallRemove C:\Program Files\Canon\MP Navigator 3.0\uninst.ini
Canon MP460 User Registration-->C:\Program Files\Canon\IJEREG\MP460\UNINST.EXE
Canon MP460-->"C:\WINDOWS\system32\CanonIJ Uninstaller Information\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP460\DelDrv.exe" /U:{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP460 /L0x0009
Canon My Printer-->C:\Program Files\Canon\MyPrinter\uninst.exe uninst.ini
Canon Personal Printing Guide-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\Personal Printing Guide\Uninst.ini"
Canon PowerShot SD980 IS_IXUS 200 IS Camera User Guide-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraUserGuide-PSSD980IS_IXUS200IS\Uninst.ini"
Canon Utilities CameraWindow DC 8-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDC8\Uninst.ini"
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC6\Uninst.ini"
Canon Utilities CameraWindow DC-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDC\Uninst.ini"
Canon Utilities CameraWindow-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowLauncher\Uninst.ini"
Canon Utilities Easy-PhotoPrint-->C:\Program Files\Canon\Easy-PhotoPrint\uninst.exe uninst.ini
Canon Utilities MyCamera DC-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\MyCameraDC\Uninst.ini"
Canon Utilities MyCamera-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\MyCamera\Uninst.ini"
Canon Utilities PhotoStitch-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\PhotoStitch\Uninst.ini"
Canon Utilities RemoteCapture Task for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\RemoteCaptureTask DC\Uninst.ini"
Canon Utilities ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\Uninst.ini"
Canon ZoomBrowser EX Memory Card Utility-->"C:\Program Files\Common Files\Canon\UIW\1.6.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX MCU\Uninst.ini"
Conexant D850 56K V.9x DFVc Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -Idel200fk.inf
Easy-WebPrint-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Canon\Easy-WebPrint\Uninst.isu"
FileASSASSIN-->C:\Program Files\FileASSASSIN\uninst.exe
Foxit Reader-->C:\Program Files\Foxit Software\Foxit Reader\Uninstall.exe
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB979306)-->"C:\WINDOWS\$NtUninstallKB979306$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB981793)-->"C:\WINDOWS\$NtUninstallKB981793$\spuninst\spuninst.exe"
Intel(R) PRO Network Connections Drivers-->Prounstl.exe
Java(TM) 6 Update 19-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216016FF}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}
Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}
Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Choice Guard-->MsiExec.exe /X{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{837b34e3-7c30-493c-8f6a-2b0f04e2912c}
Mozilla Firefox (3.6.8)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSVCRT-->MsiExec.exe /I{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
MSXML 6.0 Parser (KB925673)-->MsiExec.exe /I{FE9126DB-5F84-495A-BB46-3C724F1C2D08}
OpenOffice.org 3.1-->MsiExec.exe /I{E6B87DC4-2B3D-4483-ADFF-E483BF718991}
ScanSoft OmniPage SE 4.0-->MsiExec.exe /I{29D851C2-048C-4B5E-8D1F-25D473342BB5}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Windows Internet Explorer 8 (KB2183461)-->"C:\WINDOWS\ie8updates\KB2183461-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB971961)-->"C:\WINDOWS\ie8updates\KB971961-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB972260)-->"C:\WINDOWS\ie8updates\KB972260-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB974455)-->"C:\WINDOWS\ie8updates\KB974455-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB976325)-->"C:\WINDOWS\ie8updates\KB976325-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB978207)-->"C:\WINDOWS\ie8updates\KB978207-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB981332)-->"C:\WINDOWS\ie8updates\KB981332-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB982381)-->"C:\WINDOWS\ie8updates\KB982381-IE8\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB978695)-->"C:\WINDOWS\$NtUninstallKB978695_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2079403)-->"C:\WINDOWS\$NtUninstallKB2079403$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2115168)-->"C:\WINDOWS\$NtUninstallKB2115168$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2160329)-->"C:\WINDOWS\$NtUninstallKB2160329$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2229593)-->"C:\WINDOWS\$NtUninstallKB2229593$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2286198)-->"C:\WINDOWS\$NtUninstallKB2286198$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923789)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB923789.inf
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371-v2)-->"C:\WINDOWS\$NtUninstallKB961371-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971468)-->"C:\WINDOWS\$NtUninstallKB971468$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB972260)-->"C:\WINDOWS\$NtUninstallKB972260$\spuninst\spuninst.exe"
Security Update for Windows XP (KB972270)-->"C:\WINDOWS\$NtUninstallKB972270$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975560)-->"C:\WINDOWS\$NtUninstallKB975560$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975561)-->"C:\WINDOWS\$NtUninstallKB975561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975562)-->"C:\WINDOWS\$NtUninstallKB975562$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975713)-->"C:\WINDOWS\$NtUninstallKB975713$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977165)-->"C:\WINDOWS\$NtUninstallKB977165$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977816)-->"C:\WINDOWS\$NtUninstallKB977816$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977914)-->"C:\WINDOWS\$NtUninstallKB977914$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978037)-->"C:\WINDOWS\$NtUninstallKB978037$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978251)-->"C:\WINDOWS\$NtUninstallKB978251$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978262)-->"C:\WINDOWS\$NtUninstallKB978262$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978338)-->"C:\WINDOWS\$NtUninstallKB978338$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978542)-->"C:\WINDOWS\$NtUninstallKB978542$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978601)-->"C:\WINDOWS\$NtUninstallKB978601$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978706)-->"C:\WINDOWS\$NtUninstallKB978706$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979309)-->"C:\WINDOWS\$NtUninstallKB979309$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979482)-->"C:\WINDOWS\$NtUninstallKB979482$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979559)-->"C:\WINDOWS\$NtUninstallKB979559$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979683)-->"C:\WINDOWS\$NtUninstallKB979683$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980195)-->"C:\WINDOWS\$NtUninstallKB980195$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980218)-->"C:\WINDOWS\$NtUninstallKB980218$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980232)-->"C:\WINDOWS\$NtUninstallKB980232$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980436)-->"C:\WINDOWS\$NtUninstallKB980436$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981852)-->"C:\WINDOWS\$NtUninstallKB981852$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981997)-->"C:\WINDOWS\$NtUninstallKB981997$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982214)-->"C:\WINDOWS\$NtUninstallKB982214$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982665)-->"C:\WINDOWS\$NtUninstallKB982665$\spuninst\spuninst.exe"
Segoe UI-->MsiExec.exe /I{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}
SigmaTel Audio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove -removeonly
Skype web features-->MsiExec.exe /I{541DEAC0-5F3D-45E6-B7CB-94ECF3B96748}
Skype? 4.1-->MsiExec.exe /X{D103C4BA-F905-437A-8049-DB24763BBE36}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Windows Internet Explorer 8 (KB973874)-->"C:\WINDOWS\ie8updates\KB973874-IE8\spuninst\spuninst.exe"
Update for Windows Internet Explorer 8 (KB976662)-->"C:\WINDOWS\ie8updates\KB976662-IE8\spuninst\spuninst.exe"
Update for Windows Internet Explorer 8 (KB976749)-->"C:\WINDOWS\ie8updates\KB976749-IE8\spuninst\spuninst.exe"
Update for Windows Internet Explorer 8 (KB980182)-->"C:\WINDOWS\ie8updates\KB980182-IE8\spuninst\spuninst.exe"
Update for Windows XP (KB898461)-->"C:\WINDOWS\$NtUninstallKB898461$\spuninst\spuninst.exe"
Update for Windows XP (KB943729)-->"C:\WINDOWS\$NtUninstallKB943729$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955759)-->"C:\WINDOWS\$NtUninstallKB955759$\spuninst\spuninst.exe"
Update for Windows XP (KB961503)-->"C:\WINDOWS\$NtUninstallKB961503$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe"
Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Veetle TV 0.9.17-->C:\Program Files\Veetle\UninstallVeetleTV.exe
VLC media player 1.0.3-->C:\Program Files\VideoLAN\VLC\uninstall.exe
Windows Internet Explorer 8-->"C:\WINDOWS\ie8\spuninst\spuninst.exe"
Windows Live Call-->MsiExec.exe /I{F6BD194C-4190-4D73-B1B1-C48C99921BFE}
Windows Live Communications Platform-->MsiExec.exe /I{ED00D08A-3C5F-488D-93A0-A04F21F23956}
Windows Live Essentials-->C:\Program Files\Windows Live\Installer\wlarp.exe
Windows Live Essentials-->MsiExec.exe /I{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}
Windows Live Messenger-->MsiExec.exe /X{A85FD55B-891B-4314-97A5-EA96C0BD80B5}
Windows Live Sign-in Assistant-->MsiExec.exe /I{45338B07-A236-4270-9A77-EBB4115517B5}
Windows Live Upload Tool-->MsiExec.exe /I{205C6BDD-7B73-42DE-8505-9A093F35A238}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows Presentation Foundation-->MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

======Security center information======

AV: Sunbelt VIPRE
FW: Sunbelt VIPRE

======System event log======

Computer Name: 9220403-2009
Event Code: 51
Message: An error was detected on device \Device\Harddisk1\D during a paging operation.

Record Number: 5155
Source Name: Disk
Time Written: 20100323075244.000000-420
Event Type: warning
User:

Computer Name: 9220403-2009
Event Code: 51
Message: An error was detected on device \Device\Harddisk1\D during a paging operation.

Record Number: 5154
Source Name: Disk
Time Written: 20100323065244.000000-420
Event Type: warning
User:

Computer Name: 9220403-2009
Event Code: 51
Message: An error was detected on device \Device\Harddisk1\D during a paging operation.

Record Number: 5153
Source Name: Disk
Time Written: 20100323055244.000000-420
Event Type: warning
User:

Computer Name: 9220403-2009
Event Code: 51
Message: An error was detected on device \Device\Harddisk1\D during a paging operation.

Record Number: 5152
Source Name: Disk
Time Written: 20100323050004.000000-420
Event Type: warning
User:

Computer Name: 9220403-2009
Event Code: 51
Message: An error was detected on device \Device\Harddisk1\D during a paging operation.

Record Number: 5151
Source Name: Disk
Time Written: 20100323043034.000000-420
Event Type: warning
User:

=====Application event log=====

Computer Name: 9220403-2009
Event Code: 5104
Message: RA: Expert user (remote user: MT) has stopped controlling novice (local user: KumiSean).

Record Number: 230
Source Name: Remote Assistance
Time Written: 20090930002115.000000-420
Event Type:
User:

Computer Name: 9220403-2009
Event Code: 5103
Message: RA: Expert user (remote user: MT) has started controlling novice (local user: KumiSean)

Record Number: 229
Source Name: Remote Assistance
Time Written: 20090929235949.000000-420
Event Type:
User:

Computer Name: 9220403-2009
Event Code: 5
Message: Remote Assistance of KumiSean/9220403-2009 started.

Record Number: 227
Source Name: safrslv
Time Written: 20090929235943.000000-420
Event Type: audit success
User:

Computer Name: 9220403-2009
Event Code: 1517
Message: Windows saved user 9220403-2009\KumiSean registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.


This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Record Number: 223
Source Name: Userenv
Time Written: 20090929235633.000000-420
Event Type: warning
User: NT AUTHORITY\SYSTEM

Computer Name: 9220403-2009
Event Code: 4
Message: Remote Assistance of KumiSean/9220403-2009 ended.

Record Number: 221
Source Name: safrslv
Time Written: 20090929235518.000000-420
Event Type: audit success
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 6 Stepping 4, GenuineIntel
"PROCESSOR_REVISION"=0604
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"FP_NO_HOST_CHECK"=NO

-----------------EOF-----------------




thanks, i will wait for further instructions.

regards,

sean
tigerstale
Regular Member
 
Posts: 18
Joined: August 17th, 2010, 8:20 am

Re: please help , error during malwarebytes scan

Unread postby Cypher » August 23rd, 2010, 5:17 am

Hi sean.
i have vipre antivirus premium running on my computer.

My mistake i overlooked it in you're log, i need to see the RSIT log.txt post it in you're next reply.
It can be found at C: > RSIT > log.txt
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: please help , error during malwarebytes scan

Unread postby tigerstale » August 23rd, 2010, 1:19 pm

ok here's the other log... btw my computer is running better after the last sequence.




Logfile of random's system information tool 1.08 (written by random/random)
Run by KumiSean at 2010-08-22 23:13:00
Microsoft Windows XP Professional Service Pack 3
System drive C: has 115 GB (88%) free of 131 GB
Total RAM: 1022 MB (58% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:13:07 PM, on 8/22/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\KumiSean\Desktop\RSIT.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe
C:\Program Files\trend micro\KumiSean.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SBAMTray] "C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2908472858
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: VIPRE Antivirus Premium (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe

--
End of file - 5772 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2010-06-19 75200]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{68F9551E-0411-48E4-9AAF-4BC42A6A46BE}]
EWPBrowseObject Class - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll [2006-04-18 34304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-01-22 408448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2010-03-09 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2010-03-09 79648]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{327C2873-E90D-4c37-AA9D-10AC9BABA46C} - Easy-WebPrint - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll [2006-04-18 552960]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"=C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe [2006-02-09 344064]
"SigmatelSysTrayApp"=C:\WINDOWS\stsystra.exe [2005-03-22 339968]
"IMJPMIG8.1"=C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE [2004-08-03 208952]
"IMEKRMIG6.1"=C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE [2001-08-23 44032]
"MSPY2002"=C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe [2004-08-03 59392]
"PHIME2002ASync"=C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2004-08-03 455168]
"PHIME2002A"=C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2004-08-03 455168]
"CanonMyPrinter"=C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2006-03-21 1191936]
"SSBkgdUpdate"=C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [2003-09-30 155648]
"OpwareSE4"=C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe [2006-03-21 69632]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe []
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2010-06-19 35760]
"Adobe ARM"=C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2010-06-09 976832]
"SBAMTray"=C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe [2010-04-30 1291600]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-14 15360]

C:\Documents and Settings\KumiSean\Start Menu\Programs\Startup
OpenOffice.org 3.1.lnk - C:\Program Files\OpenOffice.org 3\program\quickstart.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBPIMSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\SBAMSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\SBPIMSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=1

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe"="C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Skype\Plugin Manager\skypePM.exe"="C:\Program Files\Skype\Plugin Manager\skypePM.exe:*:Enabled:Skype Extras Manager"
"C:\Program Files\Mozilla Firefox\firefox.exe"="C:\Program Files\Mozilla Firefox\firefox.exe:*:Disabled:Firefox"
"C:\Program Files\Google\Google Talk\googletalk.exe"="C:\Program Files\Google\Google Talk\googletalk.exe:*:Enabled:Google Talk"
"C:\Program Files\Skype\Phone\Skype.exe"="C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype"
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe"="C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"

======List of files/folders created in the last 1 months======

2010-08-22 23:13:00 ----D---- C:\rsit
2010-08-22 17:26:55 ----A---- C:\WINDOWS\system32\drivers\sbapifs.sys
2010-08-22 17:26:54 ----A---- C:\WINDOWS\system32\drivers\sbaphd.sys
2010-08-22 17:22:21 ----D---- C:\Documents and Settings\KumiSean\Application Data\Sunbelt
2010-08-22 17:20:28 ----A---- C:\WINDOWS\system32\drivers\sbtis.sys
2010-08-22 17:20:28 ----A---- C:\WINDOWS\system32\drivers\sbhips.sys
2010-08-22 17:20:21 ----A---- C:\WINDOWS\system32\drivers\SbFwIm.sys
2010-08-22 17:20:20 ----A---- C:\WINDOWS\system32\drivers\SbFw.sys
2010-08-22 17:20:10 ----D---- C:\Program Files\Sunbelt Software
2010-08-17 05:12:40 ----D---- C:\Program Files\Trend Micro
2010-08-17 04:50:02 ----A---- C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2010-08-17 04:50:01 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2010-08-17 04:50:01 ----A---- C:\WINDOWS\system32\drivers\mbam.sys
2010-08-16 16:11:24 ----D---- C:\Program Files\FileASSASSIN
2010-08-11 13:24:00 ----HDC---- C:\WINDOWS\$NtUninstallKB982214$
2010-08-11 13:23:53 ----HDC---- C:\WINDOWS\$NtUninstallKB2115168$
2010-08-11 13:23:40 ----HDC---- C:\WINDOWS\$NtUninstallKB981852$
2010-08-11 13:23:28 ----HDC---- C:\WINDOWS\$NtUninstallKB2079403$
2010-08-11 13:20:07 ----HDC---- C:\WINDOWS\$NtUninstallKB2160329$
2010-08-11 13:20:00 ----HDC---- C:\WINDOWS\$NtUninstallKB980436$
2010-08-11 13:18:38 ----HDC---- C:\WINDOWS\$NtUninstallKB981997$
2010-08-11 13:18:29 ----HDC---- C:\WINDOWS\$NtUninstallKB982665$
2010-08-03 01:52:15 ----HDC---- C:\WINDOWS\$NtUninstallKB2286198$

======List of files/folders modified in the last 1 months======

2010-08-22 23:12:53 ----D---- C:\WINDOWS\Prefetch
2010-08-22 23:12:43 ----D---- C:\WINDOWS\system32
2010-08-22 23:12:43 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2010-08-22 23:11:03 ----D---- C:\WINDOWS\Temp
2010-08-22 23:07:53 ----A---- C:\WINDOWS\SchedLgU.Txt
2010-08-22 17:26:55 ----D---- C:\WINDOWS\system32\drivers
2010-08-22 17:20:32 ----SHD---- C:\WINDOWS\Installer
2010-08-22 17:20:23 ----HD---- C:\WINDOWS\inf
2010-08-22 17:20:21 ----D---- C:\WINDOWS\system32\CatRoot2
2010-08-22 17:20:10 ----RD---- C:\Program Files
2010-08-22 17:16:08 ----D---- C:\WINDOWS
2010-08-21 15:55:09 ----D---- C:\Program Files\Mozilla Firefox
2010-08-16 15:05:15 ----D---- C:\Program Files\Google
2010-08-11 13:33:50 ----D---- C:\WINDOWS\Microsoft.NET
2010-08-11 13:33:44 ----RSD---- C:\WINDOWS\assembly
2010-08-11 13:24:03 ----RSHDC---- C:\WINDOWS\system32\dllcache
2010-08-11 13:23:59 ----HD---- C:\WINDOWS\$hf_mig$
2010-08-11 13:23:56 ----A---- C:\WINDOWS\imsins.BAK
2010-08-11 13:22:38 ----D---- C:\WINDOWS\WinSxS
2010-08-11 13:20:25 ----D---- C:\Program Files\Internet Explorer
2010-08-11 13:20:17 ----D---- C:\WINDOWS\ie8updates
2010-08-11 13:18:40 ----D---- C:\Program Files\Movie Maker
2010-08-03 11:09:31 ----A---- C:\WINDOWS\system32\MRT.exe
2010-08-01 04:30:27 ----A---- C:\mbam-error.txt
2010-07-26 23:30:35 ----A---- C:\WINDOWS\system32\shell32.dll

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 FsVga;FsVga; C:\WINDOWS\system32\DRIVERS\fsvga.sys [2001-08-23 12160]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\System32\DRIVERS\intelppm.sys [2008-04-14 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\System32\DRIVERS\kbdhid.sys [2008-04-14 14592]
R1 sbaphd;sbaphd; C:\WINDOWS\system32\drivers\sbaphd.sys [2010-01-04 13400]
R1 SbFw;SbFw; C:\WINDOWS\system32\drivers\SbFw.sys [2010-04-28 322904]
R1 SBRE;SBRE; \??\C:\WINDOWS\system32\drivers\SBREdrv.sys []
R1 SbTis;SbTis; C:\WINDOWS\system32\drivers\sbtis.sys [2010-04-28 204632]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\System32\DRIVERS\mdmxsdk.sys [2003-04-09 11043]
R2 sbapifs;sbapifs; C:\WINDOWS\system32\drivers\sbapifs.sys [2010-01-04 69720]
R3 ati2mtag;ati2mtag; C:\WINDOWS\System32\DRIVERS\ati2mtag.sys [2006-02-09 1502208]
R3 E100B;Intel(R) PRO Network Connection Driver; C:\WINDOWS\System32\DRIVERS\e100b325.sys [2004-10-14 155648]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 hidusb;Microsoft HID Class Driver; C:\WINDOWS\System32\DRIVERS\hidusb.sys [2008-04-14 10368]
R3 HSF_DP;HSF_DP; C:\WINDOWS\System32\DRIVERS\HSF_DP.sys [2003-11-17 1042432]
R3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\System32\DRIVERS\HSFHWBS2.sys [2003-11-17 212224]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\System32\DRIVERS\mouhid.sys [2001-08-23 12160]
R3 SBFWIMCL;Sunbelt Software Firewall NDIS IM Filter Miniport; C:\WINDOWS\system32\DRIVERS\sbfwim.sys [2010-01-14 67800]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2005-11-16 1047816]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-14 20608]
R3 winachsf;winachsf; C:\WINDOWS\System32\DRIVERS\HSF_CNXT.sys [2003-11-17 680704]
S3 MBAMSwissArmy;MBAMSwissArmy; \??\C:\WINDOWS\system32\drivers\mbamswissarmy.sys []
S3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
S3 sbhips;sbhips; C:\WINDOWS\system32\drivers\sbhips.sys [2010-04-28 86232]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-14 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-14 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-14 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-14 26368]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\System32\Ati2evxx.exe [2006-02-09 405504]
R2 CCALib8;Canon Camera Access Library 8; C:\Program Files\Canon\CAL\CALMAIN.exe [2007-01-31 96370]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2010-03-09 153376]
R2 SBAMSvc;VIPRE Antivirus Premium; C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe [2010-04-30 2730120]
R2 SBPIMSvc;SB Recovery Service; C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe [2010-04-30 181584]
S2 ATI Smart;ATI Smart; C:\WINDOWS\system32\ati2sgag.exe [2006-02-09 520192]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-14 14336]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]
S4 NMIndexingService;NMIndexingService; C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe []

-----------------EOF-----------------


thanks again,

sean
tigerstale
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Posts: 18
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Re: please help , error during malwarebytes scan

Unread postby Cypher » August 23rd, 2010, 1:32 pm

Hi tigerstale.
You're logs look clean so lets run another scan to be sure.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
  • An update should begin.
  • Just follow the prompts.

Next.

Run ATF Cleaner again it should still be on your desktop.

Next.

Disable you're Antivirus so it won't interfere with the below scan.

Next.

Kaspersky Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Hold down Control then click on the following link to open a new window to Kaspersky Online Scan
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
  • Click on My Computer under Scan. * This will take a while. Please be patient *.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

This online tutorial will help explain how to use the aforementioned online scan.


Logs/Information to Post in your Next Reply

  • Kaspersky log.
  • Please give me an update on your computers performance.
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Re: please help , error during malwarebytes scan

Unread postby tigerstale » August 24th, 2010, 7:06 am

i cannot get java to update ..... i press update and nothing happens...

when i tried the kaspersky scan it took over 1 hour and i cancelled it .... is there another way i can update java, other than through he java control panel?


thanks,

sean
tigerstale
Regular Member
 
Posts: 18
Joined: August 17th, 2010, 8:20 am

Re: please help , error during malwarebytes scan

Unread postby Cypher » August 24th, 2010, 7:22 am

Hi.
i cannot get java to update ..... i press update and nothing happens...

Try this.

Java SE Runtime Environment (JRE).

Please download from HERE
  • Find Java SE Runtime Environment (JRE) 6 Update 21.
  • Click the Download JRE button to the right.
  • Choose the correct Platform and Multi-language. Next, check the box that says I agree to the Java SE Runtime Environment 6 License Agreement.
  • Click the Continue button.
  • Click on the filename under Windows Offline Installation and save it to your desktop.
  • Close all active windows.
  • Install the program.
when i tried the kaspersky scan it took over 1 hour and i cancelled it

This scan can take some time as i advised you about in the instructions for running the KAS scan.
Click on My Computer under Scan. * This will take a while. Please be patient *.

Run the Kaspersky Online Scan again and be patient until it finishes.
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Re: please help , error during malwarebytes scan

Unread postby tigerstale » August 24th, 2010, 6:51 pm

thanks, i downloaded the java ... when i went back to check control panel java, it still didn't update there? ..

anyway, when i went to do the kaspersky scan, i got a warning -security pop up that states "applications digital signature has an error. do you want to run application?" it says at the bottom that the trusted certificate has expired

then another pop up comes that is titled "the page at http://www.kaspersky.com says launch of java application is interrupted. please establish an uninterrupted internet connection for work with this program.


now yesterday, i went ahead and just clicked run program and thats when the downloading of the kb's was so slow, i'm talking 1-3 kb's at a time, and there are i believe 94,000 to go ... thats why i killed it... i didn't even get to running the scan ...

also, at this time i keep getting an adobe reader update at the lower right of my computer asking me to install update, should i do that?


thanks again,

sean
tigerstale
Regular Member
 
Posts: 18
Joined: August 17th, 2010, 8:20 am

Re: please help , error during malwarebytes scan

Unread postby Cypher » August 25th, 2010, 5:14 am

Hi sean.
First you can go ahead and instal the adobe reader update.
As you are having trouble with the KAS scan we will try another one.
Be sure to disable you're AV before running the scan.

ESET online scannner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Hold down Control then click on the following link to open a new window to ESET online scannner
  • Then click on: Image
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.
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Re: please help , error during malwarebytes scan

Unread postby tigerstale » August 25th, 2010, 5:56 am

hi

i hope i did this right. i downloaded the adobe update. then i ran the scan eset. i copied the log, here it is:

C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\1\4b40e541-3aa16aa5 multiple threats
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\14\12223b8e-598432e1 multiple threats
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\18\1b44c7d2-22771410 multiple threats
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\3\b3f2d83-31f3b5a2 multiple threats
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\33\30feb821-39d2abbe Java/TrojanDownloader.Agent.NBK trojan
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\4\5541aec4-50877d26 Java/TrojanDownloader.Agent.NBM trojan
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\50\6bba7172-33df342c multiple threats
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\51\190c8233-433c08d0 multiple threats
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\52\31bba1f4-1a70011e Java/TrojanDownloader.Agent.NBL trojan
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\54\57b0cf76-18f49490 multiple threats
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\55\48345e37-143c2af1 multiple threats
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\58\5340ebba-6de205b9 multiple threats
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\59\1fb73afb-2e76a3e1 probably a variant of Java/TrojanDownloader.Agent.AB trojan
C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\60\e8267fc-4d1d319b multiple threats


not sure what "# Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt." means, but i'm hoping thats what i did with the above.


thanks so much,

sean
tigerstale
Regular Member
 
Posts: 18
Joined: August 17th, 2010, 8:20 am

Re: please help , error during malwarebytes scan

Unread postby Cypher » August 25th, 2010, 6:18 am

Hi sean.
Good work well done, please do the following then give me an update on how you're PC is performing.

Download OTM.exe by Old Timer and save it to your Desktop.
  • Double-click OTM.exe to run it.
  • Right-click then copy the following code, Do not include the word Code.
    Code: Select all
    :Files
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\1\4b40e541-3aa16aa5
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\14\12223b8e-598432e1 
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\18\1b44c7d2-22771410 
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\3\b3f2d83-31f3b5a2 
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\33\30feb821-39d2abbe
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\4\5541aec4-50877d26 
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\50\6bba7172-33df342c 
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\51\190c8233-433c08d0 
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\52\31bba1f4-1a70011e 
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\54\57b0cf76-18f49490 
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\55\48345e37-143c2af1
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\58\5340ebba-6de205b9 
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\59\1fb73afb-2e76a3e1 
    C:\Documents and Settings\KumiSean\Application Data\Sun\Java\Deployment\cache\6.0\60\e8267fc-4d1d319b 
    
    :Commands
    [purity]
    [emptytemp]
    [start explorer]
    [Reboot]
    

    • Return to OTM, right-click then paste the code into the blank box below Image
    • Next click on the large Image button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.



Logs/Information to Post in your Next Reply

  • OTM log.
  • Please give me an update on your computers performance.
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