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not sure if fixed or not

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not sure if fixed or not

Unread postby jtc3690 » August 15th, 2010, 5:18 pm

Tango toolbar was installed only showed up with IE (which I don't use.) The first time I open firefox after rebooting it would open up to my homepage being redirected to "SearchPRO" or something like that. I rebooted the computer in safe mode and ran virus scanner, SuperAntiSpyware, and Malware Bytes and removed everything it came up with. After rebooting normally, the tango toolbar is gone in IE, but still shows up in Add/Remove software. I tried Firefox, instead it opened to my homepage (Google) with additional tab saying "Security Threat Analysis". I rebooted the computer again in safe mode and scanned for spyware and malware with nothing found. Rebooted again normally, with firefox working normally. Still shows Tango Toolbar is installed in Add/Remove Software, I just wanted to make sure that everything was in fact removed, as I tried rebooting 3 or 4 times and the Security Threat Analysis tab in firefox seems to have disappeared.

Here is the HihackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:10:46 PM, on 15/08/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\ATI\Catalyst Media Center\Kernel\TV\CLCapSvc.exe
C:\Program Files\ATI\Catalyst Media Center\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe
C:\Program Files\ATI\Catalyst Media Center\CMCService.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Cyberlink\Shared Files\brs.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hijackthis\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CMCService] "C:\Program Files\ATI\Catalyst Media Center\CMCService.exe"
O4 - HKLM\..\Run: [InstantBurn] C:\PROGRA~1\CYBERL~1\INSTAN~1\Win2K\IBurn.exe
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [Sbogi] rundll32.exe "C:\WINDOWS\okoforawumifo.dll",Startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [BDRegion] C:\Program Files\Cyberlink\Shared Files\brs.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'c:\program files\bonjour\mdnsnsp.dll' missing
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\ATI\Catalyst Media Center\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\ATI\Catalyst Media Center\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\ATI\Catalyst Media Center\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NIHardwareService - Native Instruments GmbH - C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

End of file - 8280 bytes

and here is the uninstall list:

Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 9
Adobe Shockwave Player 11.5
AMD Processor Driver
Apple Mobile Device Support
Apple Software Update
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
Audacity 1.2.6
AVG Free 8.5
BlackBerry Desktop Software 5.0.1
BlackBerry Desktop Software 5.0.1
BlackBerry Device Software Updater
BlackBerry® Media Sync
Canon MP Navigator 3.0
Canon MP600
Catalyst Control Center - Branding
Catalyst Media Center
Catalyst Media Center DVD Authoring Module
CyberLink InstantBurn
CyberLink PowerDVD
EA Download Manager
Fallout 3
GIMP 2.6.3
Grand Theft Auto IV
Graph 4.3
Half-Life 2: Episode One
Half-Life 2: Episode Two
Hi-Def Suite
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Java(TM) 6 Update 17
LG ODD Auto Firmware Update
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0
Microsoft .NET Framework 3.0
Microsoft .NET Framework 3.0
Microsoft Choice Guard
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MixMeister Fusion 7.2.2
Mozilla Firefox (3.5.11)
Native Instruments Controller Editor
Native Instruments Controller Editor
Native Instruments Traktor
Native Instruments Traktor
Native Instruments Traktor
OpenOffice.org 3.0
Power2Go 5.0
PunkBuster Services
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Realtek High Definition Audio Driver
Rockstar Games Social Club
Roxio Media Manager
Segoe UI
Service Center Setup
Skype™ 4.1
SUPERAntiSpyware Free Edition
Windows Communication Foundation
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Presentation Foundation
Windows Workflow Foundation
Windows XP Service Pack 3
WinRAR archiver
Xvid 1.1.3 final uninstall

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Re: not sure if fixed or not

Unread postby MWR 3 day Mod » August 19th, 2010, 12:46 am


We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: not sure if fixed or not

Unread postby xixo_12 » August 20th, 2010, 10:33 am

Hello and Welcome to Anti-Malware Forums.Image
Introduction and rules :
  • I'm xixo_12 and really glad to help you.
  • You're advised to refrain running any self fixes until I give the "All Clean Speech"
  • Instruction in this topic is special create for current problem and don't apply those on another system.
  • You're advised to ask for any uncertainty.
  • If you are receiving help or have received help on this problem elsewhere, please let us know.

Please make sure you have done your reading on this topic : How to get help at this forum
Please! If you need more time to do all the instructions, let me know before 72hours is done. Otherwise, your thread will be closed

Now, we will start the collaboration.
Do keep in mind, removing malware is one of hazardous undertaking. I'm ready to share what I have learn through years in removing malware but I'm also fallible.
You're advised to back up all the important data before we start.

Remove programs.
Please Click on Start > Control Panel > Add/Remove Programs
Remove the listed program(s) by clicking Remove

If some programs listed above are not in present, please do not panic and proceed to the next step.


CAUTION: SuperAntiSpyware comes with a utility called Bootsafe
  • Do not for any reason to use it, if used on an infected computer it could render it UNBOOTABLE.

  • Punkbuster can take control over various aspects of your computer, and some gaming tools not unlike Punkbuster also hinder their removals.
  • By the definition we handle here, Punkbuster is actual SPYWARE. Therefore, I now ask you to choose from the options below:
    1. Either we try to leave Punkbuster alone but there is NO guarantee a spyware component doesn't 'accidentally' get taken out; so Punkbuster might break.
      This will break your ability to play games using Punkbuster enabled servers.
    2. We can just remove Punkbuster. You can reinstall it afterwards if you wish, but please keep in mind that it is SPYWARE.
    3. Another option is to not clean this computer at all. This ensures Punkbuster will continue to function.

Please let me know what you would like to do after reading my advices.


What you need to post
  • Please give me an update either you able to remove or not.
  • Respond to the advices.
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Re: not sure if fixed or not

Unread postby jtc3690 » August 20th, 2010, 3:56 pm


When I attempt to remove Tango it opens a window warning me that the Tango Toolbar is not spyware (haha) and then it says I need to download a program to remove it which is suspicious, so I just canceled out. If I could try to leave Punkbuster alone that would be great, but if something happens to it it's no problem. Thanks!
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Re: not sure if fixed or not

Unread postby xixo_12 » August 20th, 2010, 5:01 pm

Sounds funny. :D
No worries. Proceed with this.

Download ComboFix from one of these locations (DO NOT download ComboFix from anywhere else but one of the provided links)
Save as Combo-Fix.exe <<Please have a look on file name. You have to change.
Link 1
Link 2

**IMPORTANT !!! Save Combo-Fix.exe to your Desktop**

  • Disable your AntiVirus/AntiSpyware/Firewall applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    A guide to do this can be found here
  • Double click on Combo-Fix.exe & follow the prompts
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply
A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

What you need to post
  • Content of ComboFix.txt
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Re: not sure if fixed or not

Unread postby jmw3 » August 23rd, 2010, 8:13 pm

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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