Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Congratulations you won adware

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Congratulations you won adware

Unread postby PharmD » August 6th, 2010, 12:35 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:30:29 AM, on 8/6/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\CyberDefender\Registry Cleaner\CDregclean.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SndVol.exe
C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://safesearch.cyberdefender.com/smallsearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://mail.target.com/CookieAuth.dll? ... &formdir=1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Users\Owner\AppData\LocalLow\CyberDefender\cdmyidd.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Users\Owner\AppData\LocalLow\CyberDefender\cdmyidd.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Users\Owner\AppData\LocalLow\CyberDefender\cdmyidd.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\Windows\system32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [WrtMon.exe] C:\Windows\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [CyberDefender Early Detection Center] "C:\Users\Owner\AppData\Local\CyberDefender Internet Security\AntiSpyware\cdas8a7.exe" /minimize
O4 - HKCU\..\Run: [CyberDefender Registry Cleaner] c:\program files\cyberdefender\registry cleaner\Startcdrc.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: PMCRemoteLauncher.lnk = Owner\AppData\Local\Pinnacle\TVC\Tools\PMCRemoteCtrl.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O15 - Trusted Zone: *.bettertrades.com
O15 - Trusted Zone: *.centra.com
O15 - Trusted Zone: *.dedicatedtrader.com
O16 - DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} - https://www.blackberry.com/beta/webroot/AxLoader.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\Windows\SYSTEM32\LxrSII1s.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 9956 bytes


ctivation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.3
Adobe Shockwave Player
Adobe Shockwave Player 11
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft TotalMedia Extreme
BBSAK
BlackBerry Desktop Software 6.0
BlackBerry Desktop Software 6.0
BlackBerry Device Communication Components
BlackBerry Device Software Updater
BlackBerry Device Software v5.0.0 for the BlackBerry 9550 smartphone
BlackBerry Device Software v5.0.0 for the BlackBerry 9550 smartphone
BlackBerry Device Software v5.0.0 for the BlackBerry 9550 smartphone
BlackBerry Device Software v5.0.0 for the BlackBerry 9550 smartphone
BlackBerry Device Software v5.0.0 for the BlackBerry 9550 smartphone
BlackBerry USB Drivers
Bonjour
Canon MF4100 Series
Centra Client
CentraOne
Compatibility Pack for the 2007 Office system
CrackMem
CyberDefender Early Detection Center
CyberDefender Registry Cleaner
CyberLink YouCam
CyberLink YouCam
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Web Player
DVD Suite
EA Link
EuroTalk Talk Now!
Foxit Reader
GDR 4053 for SQL Server Database Services 2005 ENU (KB970892)
Google SketchUp Viewer
Google Talk Plugin
Hauppauge MCE XP/Vista Software Encoder (2.0.25149)
Hewlett-Packard Active Check
Hewlett-Packard Asset Agent for Health Check
HijackThis 2.0.2
HP Customer Experience Enhancements
HP Doc Viewer
HP Easy Setup - Frontend
HP Help and Support
HP Photosmart Essential 2.5
HP Quick Launch Buttons 6.30 J1
HP QuickPlay 3.7
HP QuickTouch 1.00 C4
HP Smart Web Printing
HP Total Care Advisor
HP Update
HP User Guides 0087
HP Wireless Assistant
HPNetworkAssistant
Intel® Matrix Storage Manager
Internet TV for Windows Media Center
iTunes
Java(TM) 6 Update 17
Java(TM) 6 Update 2
K-Lite Codec Pack 4.7.0 (Full)
KODAK Gallery Upload Software
LabelPrint
LightScribe Applications
Malwarebytes' Anti-Malware
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Click-to-Run 2010 (Beta)
Microsoft Office Click-to-Run 2010 (Beta)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Business 2010 (Beta) - English
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.4
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Works
MKV Player 1.0
MobileMe Control Panel
Motorola SM56 Data Fax Modem
Mozilla Firefox (3.6.6)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My HP Games
MyIdentityDefender Toolbar
NVIDIA Display Control Panel
NVIDIA Drivers
NVIDIA PhysX
OGA Notifier 2.0.0048.0
Opera 10.51
PCTV Package - Windows Media Center
Picasa 3
PlayReady PC Runtime x86
Power2Go
PowerDirector
Presto! PageManager 7.15.14
QuickTime
RealPlayer
Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
Safari
ScanSoft OmniPage SE 4.0
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB982135)
Seesmic Desktop
Seesmic Desktop
Skype™ 4.2
STOPzilla
Synaptics Pointing Device Driver
TextPad 5
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.762
Viewpoint Media Player
VZAccess Manager
WeatherBug Gadget
Windows Live ID Sign-in Assistant
Windows Live installer
Windows Live Mail
Windows Media Center Add-in for Flash
Windows Media Player Firefox Plugin
WinRAR archiver
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar


Every few minutes a sound file is launched with various commercial advertisements. No programs are running but the sound mixer shows action in the Iexplorer bar.

Please help.

Thank you
PharmD
Active Member
 
Posts: 2
Joined: August 6th, 2010, 12:27 am
Advertisement
Register to Remove

Re: Congratulations you won adware

Unread postby askey127 » August 8th, 2010, 11:18 am

Hi PharmD,
-----------------------------------------------
Uninstall/Remove your current version of HiJackThis
-----------------------------------------------
Download and Install HiJackThis
The Downloads for HiJackThis 2.0.4 are here: http://free.antivirus.com/hijackthis/
  • Choose the Installer version and save to your Desktop. It will be named HiJackThis.msi.
  • Right click and choose "Run as administrator" to install it.
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Exit the program for now.
-----------------------------------------------
You don't seem to have an active antivirus running.

Download, Update, Scan with Antivir Free
[*]Download AntiVir Free from here : http://www.softpedia.com/get/Antivirus/AntiVir-Personal-Edition.shtml
Right click the Avira Antivir Installer on your desktop and choose "Run as administrator".
Install the program, Have it update itself, and run a full scan.
-----------------------------------------------
Get Last Avira Report
Right click the red umbrella icon in the system tray and click Start Antivir
In the left pane, click Overview, then click Reports
There wil be reports titled Update and reports titled Scan. Find the most recent report in the list titled Scan
Click on the Report File button, or Right click the report and choose Display Report.
The report contents will come up in Notepad. Highlight the entire report (Ctrl+A) and copy to the clipboard (Ctrl+C).
Paste the contents (Ctrl+V) into your next reply.
askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13906
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Congratulations you won adware

Unread postby NonSuch » August 11th, 2010, 9:11 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27302
Joined: February 23rd, 2005, 7:08 am
Location: California


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 21 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware