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Suffering with Redirect5 Malware. Need Help Logs attached

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Suffering with Redirect5 Malware. Need Help Logs attached

Unread postby misc1608 » August 4th, 2010, 2:05 am

Hi,
I originally posted around July 23 but did not get a response for more then 3 days and my topic was closed. Here is my info again.
This is my first issue with a serious malware item and i am frustrated after a whole day trying to get rid of it. I hope you can help me on this. Here is some info i hope helps. My HDD is new after a physical crash and was newly loaded with the MS Vista OS 3 weeks ago and i spent 4 days adding/removing software to get it back in order. Somewhere around mid to late July i started to get the redirect5 response when clicking on Google search results.

1. All my Google.Com searches as well a Yahoo/Other search engines URL's redirect me to other sites until the 2nd or 3rd click on the same URL.
2. My Laptop slows down to a crawl sometimes with the HDD light on almost solid and CPU utilization up to 50% yet no apps are running and other times not.
3. If i use the browser alot sometimes the system will virtually stop running and i will get (not responding) on some of the windows title bar. The circular replacement for the hourglass will spin slower and slower. After letting the laptop sit for a few minutes i might get a response. One example was having about 4 web sites opened in IE 7 and doing some searches and the system will slow to a crawl. The only other app opened was Notepad and it would not respond for many minutes and in one case while it was not responding i had tried to do a FILE > SAVE and got (not responding) and then a second instance showed on the bottom toolbar.
4. The DNS IP in the TCP/IP config setup will be set to 2 IP's at UKRTELE???.COM.UA
i did remove these but they tend to comeback.
5. I seem to be hit more by the redirect5 when i am on my home network and less so if at all on other wireless networks
6. i have downloaded COMBOFIX.EXE from bleepingcomputer.com but it did not do the things the the steps indicate it should do starting with a DOS window starting etc etc. Instead it quickly flashes a timer bar in the center of the screen for about 2 seconds and that is all. This happened many times but i finally click on it and it ran and produced a LOG which i have not included until/unless you request it.
6.I have Norton 360 which i have disabled as requested by the COMBOFIX procedures before i ran it and have not turned it back on.
7. I downloaded Stopzilla and ran it and it found 18 items of which 2 were Hijack items. I did not buy the software to run the removal as i have seen on other forums that it did not resolve this issue. I have since removed the software without purchaseing it
8 i downloaded and ran Frontline Registry Cleaner but after running it to see what it displayed i did not purchase the software as i felt it would have little or no effect on this issue and have since removed it
9. I am not sure what caused the problem to start. But it has been extremely painful and slow but did appear to improve slightly after running combofix.exe

Finally i have downloaded HijackThis.Exe and RSIT.exe as indicated on this forum and ran them
again tonight with the logs pasted below
I hope u can help me clean this up as i am pulling my hair out.
Thanks Brian

HIJACKTHIS LOG
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:49:38 PM, on 8/3/2010
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16982)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\AOL\1277347100\ee\aolsoftware.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\aol\aol toolbar 4.0\AolTbServer.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Users\Brian\Desktop\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: FCToolbarURLSearchHook Class - {96b985b7-3cf9-456a-9db6-791710e60f5f} - C:\Program Files\MyPoints Point Finder\Helper.dll
R3 - URLSearchHook: (no name) - - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: FCTBPos00Pos - {614BDA1F-9BEF-4CD1-BDE4-FA4804929B4A} - C:\Program Files\MyPoints Point Finder\Toolbar.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: MyPoints Point Finder - {89A2510A-B4B6-4683-BEC9-1B96700BC7F1} - C:\Program Files\MyPoints Point Finder\Toolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [VWLASU] "C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [VAIOSurvey] C:\Program Files\Sony\VAIO Survey\Vista VAIO Survey.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1277347100\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 4.0\resources\en-US\local\search.html
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O16 - DPF: {B8E73359-3422-4384-8D27-4EA1B4C01232} (CISCO Portforwarder Control) - https://atlssla-remote.travelport.com/+ ... cscopf.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12040 bytes

UNINSTALL_LIST.TXT
Adobe Acrobat 8 Professional - English, Français, Deutsch
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.0
Alps Pointing-device for VAIO
AOL Toolbar 4.0
AOL Uninstaller (Choose which Products to Remove)
AppCore
ArcSoft Magic-i Visual Effects Installer
AV
Business Contact Manager for Outlook 2007 SP2
Business Contact Manager for Outlook 2007 SP2
ccCommon
Click to DVD 2.0.05 Menu Data
Click to DVD BD 3.0.22
Click to DVD Menu Data 1.0 for BD
Compatibility Pack for the 2007 Office system
Corel Paint Shop Pro Photo XI
Corel Snapfire
Crackle Screen Saver 1.0
DSD Direct
DSD Direct Player
DSD Playback Plug-in
GDR 4053 for SQL Server Database Services 2005 ENU (KB970892)
GearDrvs
GearDrvs
HDAUDIO SoftV92 Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
IrfanView (remove only)
Java(TM) 6 Update 20
Java(TM) SE Runtime Environment 6
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
LocationFree Player
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyPoints Point Finder
Napster
Napster Burn Engine
Neat ADF Scanner 2008 Driver
Neat ADF Scanner Driver
Neat Mobile Scanner (Silver) Driver
Neat Mobile Scanner 2008 Driver
Neat Mobile Scanner Driver
NeatWorks
NeatWorks Core Files
Norton 360
Norton 360
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 Help
Norton Confidential Browser Component
Norton Confidential Web Authentification Component
Norton Confidential Web Protection Component
NVIDIA Drivers
OGA Notifier 2.0.0048.0
OpenMG Limited Patch 4.7-07-15-19-01
OpenMG Secure Module 4.7.00
Roxio Easy Media Creator Home
RTC Client API v1.2
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Setting Utility Series
SigmaTel Audio
SonicStage Mastering Studio
SonicStage Mastering Studio Audio Filter
SonicStage Mastering Studio Audio Filter Custom Preset
SonicStage Mastering Studio Plugins
Sony Video Shared Library
SPBBC 32bit
SuppSoft
Symantec Technical Support Controls
SymNet
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb983486)
VAIO Azure Float Wallpaper
VAIO Camera Capture Utility
VAIO Center Access Bar
VAIO Content Folder Setting
VAIO Content Importer / VAIO Content Exporter
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Manager Setting
VAIO Content Metadata XML Interface Library
VAIO Control Center
VAIO Entertainment Center
VAIO Entertainment Platform
VAIO Event Service
VAIO Floral Dusk Wallpaper
VAIO Help And Support
VAIO Launcher
VAIO Media 6.0
VAIO Media AC3 Decoder 1.0
VAIO Media Content Collection 6.0
VAIO Media Integrated Server 6.1
VAIO Media Redistribution 6.0
VAIO Media Registration Tool 6.0
VAIO Movie Story
VAIO Movie Story Template Data
VAIO MusicBox
VAIO MusicBox Sample Music
VAIO OOBE
VAIO Original Function Setting
VAIO PC Wireless LAN Wizard
VAIO Power Management
VAIO Productivity Center
VAIO Security Center
VAIO Service Utility
VAIO Survey
VAIO Teal Whisper Wallpaper
VAIO Update 3
Viewpoint Media Player
WIDCOMM Bluetooth Software 6.1.0.1203
WinDVD BD for VAIO
Wireless Switch Setting Utility
Xvid 1.2.2 final uninstall
misc1608
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Re: Suffering with Redirect5 Malware. Need Help Logs attache

Unread postby MWR 3 day Mod » August 7th, 2010, 2:46 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Suffering with Redirect5 Malware. Need Help Logs attache

Unread postby askey127 » August 8th, 2010, 7:44 am

Hi misc1608,
I don't know whether I will be able to help you or not.
You have run a lot of tools on this machine and I have no way of knowing what changes those tools made.

I have a few questions right away.
  • From where did you get the copy of Vista that you installed on this machine?
  • Has it been validated by Microsoft?

The first thing you need to do is locate the User guide for your Home Wireless Router. Download it online if you can't find it.
Then you need to Re-Install the settings for your Internet Provider just as you did when you first bought it.
Then, you need to change the router's administrator password to something other than the default value.


They actually publish the list of the original, default passwords for each router on the Internet.
You can look it up for your make and model.
Router Passwords Default List : http://www.phenoelit-us.org/dpl/dpl.html

If you don't change it, a ZLOB or other infection can use the default password and change your router settings, so as to intercept every communication by passing it through a spyware server.
It will definitely produce redirects, and then deliver spyware to your machine(s).
The router will have to be re-installed so any malware server addresses can be removed. (Then you can change the Router admin password)
If you can find the instructions that came with the router, it may save a bit of work.

If you have the ability to do that, please do it, and answer my questions above about Vista.
If you need help with the router, I can provide some limited guidance.

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Re: Suffering with Redirect5 Malware. Need Help Logs attache

Unread postby NonSuch » August 11th, 2010, 9:08 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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