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Need Help Reading This Log Please

Unread postby sanshark » August 3rd, 2010, 12:15 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:42 PM, on 8/3/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe
C:\WINDOWS\system32\osk.exe
C:\WINDOWS\system32\MSSWCHX.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\user\Application Data\mjusbsp\magicJack.exe
C:\Program Files\Adobe\Adobe Photoshop CS2\Photoshop.exe
C:\DOCUME~1\user\LOCALS~1\Temp\Adobelm_Cleanup.0001
C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
C:\DOCUME~1\user\LOCALS~1\Temp\Adobelm_Cleanup.0001
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\user\Application Data\IMVUClient\IMVUClient.exe
C:\Documents and Settings\user\Application Data\IMVUClient\IMVUQualityAgent.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://toolbar.ask.com/toolbarv/askRedi ... t=&gc=1&q=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\4.2.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\4.2.0.12\IPSBHO.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\4.2.0.12\coIEPlg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [AntiVirus_ProNEScheduler] C:\Program Files\AntiVirus_Pro\AntiVirus_Pro.exe SCHEDULER
O4 - HKCU\..\Run: [DriverCure] C:\Program Files\ParetoLogic\DriverCure\DriverCure.exe -scan
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\user\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\user\Start Menu\Programs\IMVU\Run IMVU.lnk
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe

--
End of file - 7374 bytes

please help me read and find whatever spyware is on my pc. i belong to a certain chat site that keeps getting hacked everytime i put in my password. i don't understand any of this so i have no uninstall list.

thank you :(
sanshark
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Posts: 23
Joined: August 3rd, 2010, 12:01 pm
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Re: Need Help Reading This Log Please

Unread postby MWR 3 day Mod » August 7th, 2010, 2:45 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Need Help Reading This Log Please

Unread postby Cypher » August 7th, 2010, 12:54 pm

Hi and welcome to Malware Removal Forum, i apologize for the delay in answering your request for help the forum is really busy.
My name is Cypher, and I will be helping you with your malware problems.
If you no longer require help i would be grateful if you would let me know.

Before we start please note the following important guidelines.
  • The instructions being given are for YOUR computer and system only!.
    Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
  • If you don't know or understand something, please don't hesitate to ask.
  • Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
  • Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
    Absence of symptoms does not mean that everything is clear.
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • Please DO NOT install any other software (or hardware) during the cleaning process.
  • Print each set of instructions... if possible...your Internet connection will not be available during some fix processes.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • The logs from the tools we use can take some time to research so please be patient.

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Read Backup Made Easy



Please post an Uninstall list.

  • Open HijackThis.
  • Click on the Open the Misc Tools section button.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please post this log in your next reply.

Next.

  • Please download this tool from Microsoft.
  • Double click on MGADiag.exe to run it.
  • Click Continue.
  • The program will run. It takes a while to finish the diagnosis, please be patient.
  • Once done, click on Copy.
  • Open Notepad and paste the contents in the window.
  • Save this file and copy/paste it in your next reply.


Logs/Information to Post in your Next Reply

  • Uninstall list.
  • MGADiag log.
  • Please give me an update on your computers performance.
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Cypher
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Re: Need Help Reading This Log Please

Unread postby sanshark » August 7th, 2010, 2:41 pm

ok here is the uninstall log

3dsmax ancillary install
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge 1.0
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Common File Installer
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Download Manager
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Center 1.0
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe Media Player
Adobe Media Player
Adobe PDF Library Files
Adobe Photoshop CS2
Adobe Photoshop CS3
Adobe Photoshop CS3
Adobe Reader 9.3.3
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Stock Photos 1.0
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Alice Greenfingers 2
Big Fish Games: Game Manager
Broadcom Gigabit Integrated Controller
Build In Time
Cache Cleaner 4.1.0.0
CCleaner
CyberPower Audio Editing Lab 14.0.1
DivX Plus Web Player
Free Mp3/Wma/Ogg Converter 4.0.1
FrostWire 4.18.0
Hardwood Spades
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) Graphics Media Accelerator Driver
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 20
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Extended
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mozilla Firefox (3.6.8)
MSXML 4.0
MSXML 4.0
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton 360
NVIDIA PureVideo Decoder
PDF Settings
PeerGuardian 2.0
QuickTime
RAR File Open Knife - Free Opener
Sally's Spa
Sandboxie 3.442
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB982381)
Skype™ 4.2
SoundMAX
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Windows (KB971513)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB980182)
VC80CRTRedist - 8.0.50727.4053
VisNova's PoseCentral
VisNova's PoseCentral
Visual C++ 8.0 CRT (x86) WinSXS MSM
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
WinRAR archiver
Yahoo! Messenger
Yahoo! Toolbar
sanshark
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Posts: 23
Joined: August 3rd, 2010, 12:01 pm

Re: Need Help Reading This Log Please

Unread postby sanshark » August 7th, 2010, 2:45 pm

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-FKJXM-6BRVX-XV4KT
Windows Product Key Hash: +M7ZzJRuxf5jMkWzDa+tuMy1820=
Windows Product ID: 76487-OEM-2249182-26362
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {465855F4-6D99-44CA-A02E-23806A8739EB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{465855F4-6D99-44CA-A02E-23806A8739EB}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XV4KT</PKey><PID>76487-OEM-2249182-26362</PID><PIDType>3</PIDType><SID>S-1-5-21-1614895754-1960408961-1177238915</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>OptiPlex GX280 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="3"/><Date>20060303000000.000000+000</Date></BIOS><HWID>263339470184407D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1A85C:Dell Inc|1A85C:Microsoft Corporation
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A
sanshark
Regular Member
 
Posts: 23
Joined: August 3rd, 2010, 12:01 pm

Re: Need Help Reading This Log Please

Unread postby Cypher » August 7th, 2010, 2:55 pm

Hi sanshark .

Remove P2P Programs

  • I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

    FrostWire 4.18.0

  • Please read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.
  • Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
  • Click on start
  • Then Run
  • In the open text entry box please copy/paste appwiz.cpl Then click enter.
  • Press the "Remove" or "Change/Remove"...button to uninstall the programs listed above (in red) and any other P2P you have installed NOW.
  • Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.

Next.

Please post a new Uninstall list.

  • Open HijackThis.
  • Click on the Open the Misc Tools section button.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please post this log in your next reply.

Next.

Run CKScanner

  • Please download CKScanner from Here
  • Important: - Save it to your desktop.
  • Double-click CKScanner.exe and click Search For Files.
  • After a very short time, when the cursor hourglass disappears, click Save List To File.
  • A message box will verify the file saved.
  • Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

Logs/Information to Post in your Next Reply

  • Uninstall list.
  • CKFiles.txt.
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Cypher
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Re: Need Help Reading This Log Please

Unread postby sanshark » August 7th, 2010, 3:45 pm

3dsmax ancillary install
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge 1.0
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Common File Installer
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Download Manager
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Center 1.0
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe Media Player
Adobe Media Player
Adobe PDF Library Files
Adobe Photoshop CS2
Adobe Photoshop CS3
Adobe Photoshop CS3
Adobe Reader 9.3.3
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Stock Photos 1.0
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Alice Greenfingers 2
Big Fish Games: Game Manager
Broadcom Gigabit Integrated Controller
Build In Time
Cache Cleaner 4.1.0.0
CCleaner
CyberPower Audio Editing Lab 14.0.1
DivX Plus Web Player
Free Mp3/Wma/Ogg Converter 4.0.1
Hardwood Spades
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) Graphics Media Accelerator Driver
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 20
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Extended
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mozilla Firefox (3.6.8)
MSXML 4.0
MSXML 4.0
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton 360
NVIDIA PureVideo Decoder
PDF Settings
PeerGuardian 2.0
QuickTime
RAR File Open Knife - Free Opener
Sally's Spa
Sandboxie 3.442
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB982381)
Skype™ 4.2
SoundMAX
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Windows (KB971513)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB980182)
VC80CRTRedist - 8.0.50727.4053
VisNova's PoseCentral
VisNova's PoseCentral
Visual C++ 8.0 CRT (x86) WinSXS MSM
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
WinRAR archiver
Yahoo! Messenger
Yahoo! Toolbar
sanshark
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Posts: 23
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Re: Need Help Reading This Log Please

Unread postby sanshark » August 7th, 2010, 3:52 pm

CKScanner - Additional Security Risks - These are not necessarily bad
c:\documents and settings\user\my documents\ adobe captivate 4.0.0.1596 pro -\adobe captivate v3.0.0.580\keygen\ac3-keygen.exe
c:\documents and settings\user\my documents\downloads\adobe photoshop cs3 extended full incl cs3 keygens.rar
c:\documents and settings\user\my documents\downloads\winrar 3.90 keygen.rar
c:\documents and settings\user\my documents\downloads\3d studio max 9 + tutorials and keygen\3dsmax9-keygen.zip
c:\documents and settings\user\my documents\downloads\3d studio max 9 + tutorials and keygen\3dsmax9.exe
c:\documents and settings\user\my documents\downloads\3d studio max 9 + tutorials and keygen\3dsmax9tutorials.exe
c:\documents and settings\user\my documents\downloads\3ds max 9 + keygen generator\3dsmax9-keygen.zip
c:\documents and settings\user\my documents\downloads\3ds max 9 + keygen generator\3dsmax9.exe
c:\documents and settings\user\my documents\downloads\3ds max 9 + keygen generator\3dsmax9tutorials.exe
c:\documents and settings\user\my documents\downloads\3ds max 9 + keygen generator\max9keygen.exe
c:\documents and settings\user\my documents\downloads\adobe photoshop cs2\keygen.exe
c:\documents and settings\user\my documents\downloads\adobe.phtoshop.cs2.9.0.[www.todocvcd.com]\keygen\keygen.exe
c:\documents and settings\user\my documents\downloads\avs video converter 4\crack\avsvideoconverter4.exe
c:\documents and settings\user\my documents\downloads\avs video converter 4\crack\capturewizard.exe
c:\documents and settings\user\my documents\downloads\avs video converter 4\crack\licence.reg
c:\documents and settings\user\my documents\downloads\avs video converter 4\crack\resurrection.nfo
c:\documents and settings\user\my documents\downloads\texture maker enterprise 3.0.3\crack\readme.txt
c:\documents and settings\user\my documents\downloads\texture maker enterprise 3.0.3\crack\texturemaker.exe
c:\documents and settings\user\my documents\important programs\photoshop cs3 extended keygen+activation.zip
c:\documents and settings\user\my documents\incomplete\h44neugdmvk4mbktleqr2dcaosyaecsy\.datadobe photoshop cs3 keygen.zip
c:\documents and settings\user\my documents\incomplete\h44neugdmvk4mbktleqr2dcaosyaecsy\adobe photoshop cs3 keygen.zip\adobe photoshop cs3 keygen.zip
c:\documents and settings\user\my documents\photoshop crack\photoshop.exe
c:\documents and settings\user\my documents\photoshop crack\shoes\thumbs.db
c:\documents and settings\user\my documents\unused desktop shortcuts\shortcut to max9keygen.lnk
hosts 127.0.0.1 practivate.adobe.com
scanner sequence 3.ZZ.11
----- EOF -----
sanshark
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Posts: 23
Joined: August 3rd, 2010, 12:01 pm

Re: Need Help Reading This Log Please

Unread postby Cypher » August 7th, 2010, 4:00 pm

Hi sanshark.

Cracked/Keygen related software detected!!!

While going through your logs I found out that you have downloaded various keygen/cracked software and that you are actively using it.
adobe photoshop cs3 extended
3d studio max 9
3ds max 9 + keygen generator
adobe photoshop cs2
adobe.phtoshop.cs2.9.0
avs video converter 4
texture maker enterprise 3.0.3

Our forum policy Here says we will not help people who use cracked or pirated software.
You likely got infected by using cracked software or visiting crack sites.
Hence, i would like you to remove all the crack/keygen applications that are present on your system

NOTE: If you give me advice that the software/Keygens have been removed & I find it has not (the tools we use can & will detect it) then I will have no choice but to have this thread closed.
Please decide what you are going to do & let me know.
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Re: Need Help Reading This Log Please

Unread postby sanshark » August 7th, 2010, 4:12 pm

i will remove them looking for them now
sanshark
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Re: Need Help Reading This Log Please

Unread postby sanshark » August 7th, 2010, 4:50 pm

CKScanner - Additional Security Risks - These are not necessarily bad
c:\documents and settings\user\my documents\photoshop crack\shoes\thumbs.db
hosts 127.0.0.1 practivate.adobe.com
scanner sequence 3.LB.11
----- EOF -----

i can't find this 1 can you direct me?
sanshark
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Posts: 23
Joined: August 3rd, 2010, 12:01 pm

Re: Need Help Reading This Log Please

Unread postby Cypher » August 8th, 2010, 6:12 am

Hi sanshark.
Thank you for you're cooperation the following will need to be removed.
c:\documents and settings\user\my documents\photoshop crack

Once you have done that continue with the instructions below.
Internet Explorer v6.00

This is outdated and a security risk, when you're PC is clean you need to install Internet Explorer 8 as soon as possible.



I see you have CCleaner installed run it now.
CAUTION: Please do NOT use the "Registry" button in the left pane.
This is a built-in registry cleaner. Removing certain entries can render your computer inoperable!

Next.

Malwarebytes Anti-Malware:

  • Launch the application, Check for Updates >> Perform Quick Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Next.

RSIT (Random's System Information Tool)

Please download RSIT by random/random... and save it to your desktop.
  • Double click on RSIT.exe to run it.
  • Please read the disclaimer... click on Continue.
  • RSIT will start running. When done... 2 logs files...will be produced.
  • The first one, "log.txt", << will be maximized
  • The second one, "info.txt", << will be minimized.
Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)


Logs/Information to Post in your Next Reply

  • Malwarebytes log.
  • RSIT log.txt and info.txt contents.
  • Please give me an update on your computers performance.
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Cypher
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Re: Need Help Reading This Log Please

Unread postby sanshark » August 8th, 2010, 6:39 am

CKScanner - Additional Security Risks - These are not necessarily bad
hosts 127.0.0.1 practivate.adobe.com
scanner sequence 3.AP.11
----- EOF -----
sanshark
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Posts: 23
Joined: August 3rd, 2010, 12:01 pm

Re: Need Help Reading This Log Please

Unread postby Cypher » August 8th, 2010, 7:00 am

Hi.
Please follow the rest of my instructions and post the requested logs.
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Re: Need Help Reading This Log Please

Unread postby sanshark » August 8th, 2010, 7:07 am

Malwarebytes' Anti-Malware 1.46
http://www.malwarebytes.org

Database version: 4295

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

8/8/2010 7:07:39 AM
mbam-log-2010-08-08 (07-07-39).txt

Scan type: Quick scan
Objects scanned: 122666
Time elapsed: 24 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
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Joined: August 3rd, 2010, 12:01 pm
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