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Suspected Keylogger - hacked game account

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Suspected Keylogger - hacked game account

Unread postby Junebug » July 19th, 2010, 2:45 pm

Sorry, but i can only copy the hijackthis log, when trying to save the uninstall.txt file into C:/program files/trend micro/hijackthis folder (as requested in the guide), there is not trend micro folder in the progam files. When i create it, it doesnt recognise it and doesnt save :( Heres the hijackthis log anyway and ill give a description of the problem underneath.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:07:01, on 19/07/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Launch Manager\QtZyEmachine.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Keri\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx? ... 9&m=emg720
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/firefox?client= ... B:official
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx? ... 9&m=emg720
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.emachines.com/rdr.aspx? ... 9&m=emg720
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.415.1646\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZyEmachine.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Program Files\eMachines\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: AVGRSSTX.DLL C:\PROGRA~1\GOOGLE\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\EMACHINES\eMachines Recovery Management\Service\ETService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

--
End of file - 7485 bytes


My world of warcraft account was hacked recently. I managed to reset the password and gain access again, but im not sure the programme that enabled the hack is cleared off my computer or not. I did a full scan with AVG and it only came up with tracking cookies, and i also tried a disk cleanup and reset my browser to a higher security.
Junebug
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Posts: 11
Joined: July 19th, 2010, 1:59 pm
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Re: Suspected Keylogger - hacked game account

Unread postby MWR 3 day Mod » July 22nd, 2010, 7:57 pm

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Suspected Keylogger - hacked game account

Unread postby DFW » July 24th, 2010, 3:44 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hi Junebug and welcome..

I'm DFW and I am going to try and help you with your Malware problem. Please observe the following points and rules while we work:


  • The fixes are specific to your problem and should only be used for this issue on this machine!.
  • The clean up process can take time. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • Some of the Logs we ask for can take some time to Analise, so please be patient.

Before we start:

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

Vista Advice:

All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.
The Operating System(Vista aka Windows 6) in use comes with a inbuilt utility called User Access Control(UAC).
When prompted by this with anything I ask you to do carry out please select the option Allow.


Be back with instructions
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DFW
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Re: Suspected Keylogger - hacked game account

Unread postby Junebug » July 24th, 2010, 4:49 am

Thanks DFW, ill wait for your reply.
Junebug
Active Member
 
Posts: 11
Joined: July 19th, 2010, 1:59 pm

Re: Suspected Keylogger - hacked game account

Unread postby DFW » July 24th, 2010, 5:29 am

Hi junebug

Your machine is missing vital Service Packs. If I may bring the below you your attention:-

http://windows.microsoft.com/en-us/wind ... pport-mean

So at present you are running a unsupported operating system, which is leaving you open to infections and attack.
Support for Windows Vitsa with Service Pack (SP1) will end on July 13, 2010. To continue support, make sure you've installed Windows XP Service Pack 2 (SP2).

Do not try and install SP2 on your infected system yet, as you have have been running with only SP1,and from what you have posted you machine is undoubtedly infected and compromised,
we have a look and see what is or has gone on, and see if it is worth trying to clean..



MGA Diagnostics
I need you to run a tool... that will aid in determining what additional steps we'll need to perform.
  • Please download this tool from Microsoft.
  • Click "Run" to execute MGADiag.exe.
  • Click "Run" again...then Click "Continue".
  • The program will run. It takes a while to finish the diagnosis, please be patient.
  • Once done, click on Copy.
  • Open Notepad and paste the contents in. Save this file and post it in your next reply.





Check for additional security risks
  • Please download CKScanner© by askey127 and save to your desktop. Click here.
  • Right click on CKScanner.exe and select Run as Administrator and click Search For Files.
  • After a very short time, when the cursor hourglass disappears, click Save List To File. You will be prompted, click OK.
  • Post the contents of ckfiles.txt in your reply, it is located on your desktop.



Download and Run RSIT

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open.
  • Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)





Please post back

Additional security risks Log
MGA Diagnostics Log
Both rsit Logs

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DFW
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Posts: 3229
Joined: September 28th, 2006, 12:23 pm
Location: UK

Re: Suspected Keylogger - hacked game account

Unread postby Junebug » July 25th, 2010, 2:48 am

Hi DFW, here you go:

Additional Security Risks Log:

CKScanner - Additional Security Risks - These are not necessarily bad
scanner sequence 3.MN.11
----- EOF -----


MGA Diagnostics Log:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-6HVMF-TTJ34-P92J4
Windows Product Key Hash: 7KRyNvkpDG8G18qCc8dsDeUtcCg=
Windows Product ID: 89572-OEM-7332166-00042
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.002
ID: {164C9A10-2AE9-4403-8CEA-52BCFE9A7C1B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.100218-0019
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{164C9A10-2AE9-4403-8CEA-52BCFE9A7C1B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P92J4</PKey><PID>89572-OEM-7332166-00042</PID><PIDType>2</PIDType><SID>S-1-5-21-2779369008-569039271-2609340923</SID><SYSTEM><Manufacturer>eMachines, inc.</Manufacturer><Model>eMG720 </Model></SYSTEM><BIOS><Manufacturer>eMachines</Manufacturer><Version>v0.3231</Version><SMBIOSVersion major="2" minor="5"/><Date>20090202000000.000000+000</Date></BIOS><HWID>0E323507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17961</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600042-02-1033-6001.0000-2122009
Installation ID: 002954635864523636046904109751890870055045320102384852
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: P92J4
License Status: Licensed

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEAJJQSC6pVONe+dpaa3jfy9NylBnjS+qxWRso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC GATEWA SYSTEM
ASF! OEMID OEMTBL
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci

RST Logs:

Logfile of random's system information tool 1.08 (written by random/random)
Run by Keri at 2010-07-25 07:41:16
Microsoft® Windows Vista™ Home Basic Service Pack 1
System drive C: has 11 GB (16%) free of 71 GB
Total RAM: 1976 MB (43% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 07:42:31, on 25/07/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Launch Manager\QtZyEmachine.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\System32\notepad.exe
C:\Users\Keri\Desktop\RSIT.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\trend micro\Keri.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx? ... 9&m=emg720
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/firefox?client= ... B:official
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx? ... 9&m=emg720
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.emachines.com/rdr.aspx? ... 9&m=emg720
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.415.1646\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZyEmachine.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Program Files\eMachines\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: AVGRSSTX.DLL C:\PROGRA~1\GOOGLE\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\EMACHINES\eMachines Recovery Management\Service\ETService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

--
End of file - 7560 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2008-06-12 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG9\avgssie.dll [2010-07-20 1619296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
AVG Security Toolbar BHO - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll [2010-04-19 2117704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2009-07-31 2554680]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\3.1.415.1646\swg.dll [2009-07-31 736240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2009-07-31 2554680]
{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - AVG Security Toolbar - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll [2010-04-19 2117704]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-21 1008184]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe [2008-07-21 182808]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2008-08-06 6265376]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2008-02-11 1033512]
"BkupTray"=C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe [2008-04-07 34040]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2008-06-12 34672]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2008-07-21 150040]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2008-07-21 170520]
"Persistence"=C:\Windows\system32\igfxpers.exe [2008-07-21 145944]
"LManager"=C:\PROGRA~1\LAUNCH~1\QtZyEmachine.EXE [2008-06-24 817672]
"eRecoveryService"= []
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2010-06-24 30192]
"WarReg_PopUp"=C:\Program Files\eMachines\WR_PopUp\WarReg_PopUp.exe [2008-05-09 49152]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-09-05 417792]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-09-21 305440]
"AVG9_TRAY"=C:\PROGRA~1\AVG\AVG9\avgtray.exe [2010-07-15 2065760]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-21 202240]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
ExifLauncher2.lnk - C:\Program Files\FinePixViewer\QuickDCF2.exe
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="AVGRSSTX.DLL C:\PROGRA~1\GOOGLE\GOOGLE~1\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-07-21 208896]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=157

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1
.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 1 months======

2010-07-25 07:41:18 ----D---- C:\Program Files\trend micro
2010-07-25 07:41:16 ----D---- C:\rsit
2010-07-25 07:37:04 ----D---- C:\MGADiagToolOutput
2010-07-15 19:46:57 ----A---- C:\Windows\system32\avgrsstx.dll
2010-07-12 18:12:36 ----D---- C:\Users\Keri\AppData\Roaming\AVG9
2010-06-26 03:01:14 ----D---- C:\Program Files\Microsoft.NET

======List of files/folders modified in the last 1 months======

2010-07-25 07:42:31 ----D---- C:\Windows\Temp
2010-07-25 07:41:31 ----D---- C:\Windows\Prefetch
2010-07-25 07:41:18 ----RD---- C:\Program Files
2010-07-25 07:35:07 ----D---- C:\Windows\system32\drivers\Avg
2010-07-25 07:31:47 ----SHD---- C:\System Volume Information
2010-07-20 18:22:01 ----SHD---- C:\Windows\Installer
2010-07-18 14:22:44 ----D---- C:\Users\Keri\AppData\Roaming\Spotify
2010-07-17 09:57:12 ----D---- C:\World of Warcraft
2010-07-16 14:44:43 ----D---- C:\Program Files\eMachines GameZone
2010-07-16 14:33:48 ----SD---- C:\Windows\Downloaded Program Files
2010-07-15 19:54:13 ----D---- C:\Windows\System32
2010-07-15 19:47:23 ----D---- C:\Windows\system32\drivers
2010-07-14 21:11:48 ----D---- C:\Windows\winsxs
2010-07-14 19:55:26 ----D---- C:\Windows\system32\catroot
2010-07-14 19:55:23 ----D---- C:\Program Files\Windows Mail
2010-07-14 19:51:51 ----D---- C:\Windows\system32\catroot2
2010-07-02 20:39:05 ----A---- C:\Windows\system32\mrt.exe
2010-07-01 21:39:18 ----D---- C:\Program Files\Mozilla Firefox
2010-06-30 20:20:36 ----D---- C:\ProgramData\Blizzard Entertainment
2010-06-30 20:18:27 ----A---- C:\Windows\WinInit.Ini
2010-06-28 07:33:55 ----HD---- C:\ProgramData
2010-06-26 03:09:15 ----RSD---- C:\Windows\assembly
2010-06-26 03:09:15 ----D---- C:\Windows\Microsoft.NET
2010-06-26 03:04:28 ----D---- C:\Windows\inf
2010-06-26 03:04:28 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-06-26 03:01:17 ----D---- C:\Windows\system32\en-US

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 iaStor;Intel AHCI Controller; C:\Windows\system32\DRIVERS\iaStor.sys [2008-07-21 324120]
R0 UBHelper;UBHelper; C:\Windows\system32\drivers\UBHelper.sys [2008-01-30 13824]
R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\Windows\System32\Drivers\avgldx86.sys [2010-07-15 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\Windows\System32\Drivers\avgmfx86.sys [2010-06-02 29584]
R1 AvgTdiX;AVG Free8 Network Redirector; C:\Windows\System32\Drivers\avgtdix.sys [2010-07-15 243024]
R2 int15;int15; \??\C:\Windows\system32\drivers\int15.sys [2008-06-11 15392]
R2 regi;regi; C:\Windows\system32\drivers\regi.sys [2007-04-18 11032]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0; C:\Windows\system32\DRIVERS\b57nd60x.sys [2008-06-26 212992]
R3 BCM43XX;Broadcom 802.11 Network Adapter Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2008-01-23 1187320]
R3 DKbFltr;Dritek Keyboard Filter Driver; C:\Windows\system32\DRIVERS\DKbFltr.sys [2006-11-02 21264]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2009-05-18 26600]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-07-21 2381312]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2008-08-06 2164248]
R3 NTIDrvr;Upper Class Filter Driver; C:\Windows\system32\DRIVERS\NTIDrvr.sys [2008-01-30 14848]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2008-02-11 196784]
S3 athr;Atheros Extensible Wireless LAN device driver; C:\Windows\system32\DRIVERS\athr.sys [2008-07-10 917504]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-21 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-21 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-21 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-21 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-21 6016]
S3 usbvideo;USB Video Device (WDM); C:\Windows\System32\Drivers\usbvideo.sys [2008-01-21 134016]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-21 39936]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-21 83328]
S4 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-21 6656]
S4 MegaSR;MegaSR; C:\Windows\system32\drivers\megasr.sys [2008-01-21 386616]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-07-09 144712]
R2 avg9wd;AVG Free WatchDog; C:\Program Files\AVG\AVG9\avgwdsvc.exe [2010-07-15 308136]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 BUNAgentSvc;NTI Backup Now 5 Agent Service; C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe [2008-03-03 16384]
R2 ETService;Empowering Technology Service; C:\Program Files\EMACHINES\eMachines Recovery Management\Service\ETService.exe [2008-06-11 24576]
R2 IAANTMON;Intel(R) Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe [2008-07-21 354840]
R2 IviRegMgr;IviRegMgr; C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe [2007-01-05 112152]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-01-17 61440]
R2 NTIBackupSvc;NTI Backup Now 5 Backup Service; C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2008-04-07 50424]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service; C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2008-04-04 131072]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-09-21 545568]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86; C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2010-06-24 30192]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-07-31 138168]
S3 WPFFontCache_v0400;@C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe,-100; C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]

-----------------EOF-----------------


info.txt logfile of random's system information tool 1.08 2010-07-25 07:42:39

======Uninstall list======

-->"C:\Program Files\InstallShield Installation Information\{8F1B6239-FEA0-450A-A950-B05276CE177C}\setup.exe" -runfromtemp -l0x0009 -removeonly
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe -maintain activex
Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\FlashUtil10h_Plugin.exe -maintain plugin
Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
Apple Application Support-->MsiExec.exe /I{0C34B801-6AEC-4667-B053-03A67E2D0415}
Apple Mobile Device Support-->MsiExec.exe /I{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
AVG Free 9.0-->C:\Program Files\AVG\AVG9\setup.exe /UNINSTALL
Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
Broadcom Gigabit Integrated Controller-->MsiExec.exe /X{F870B987-18BC-45FC-9BE8-35C02DCDA10F}
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
eMachines Recovery Management-->"C:\Program Files\InstallShield Installation Information\{7F811A54-5A09-4579-90E1-C93498E230D9}\setup.exe" -runfromtemp -l0x0009 -removeonly
eMachines ScreenSaver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}\setup.exe" -l0x9 -removeonly
eMachines-->"C:\Program Files\Oberon Media\eMachines\Uninstall.exe" "C:\Program Files\Oberon Media\eMachines\install.log"
FinePix Studio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E3B3AB03-8ABC-46CF-8CA9-DB5581E1F368}\Setup.exe" -l0x9
FinePixViewer Resource-->C:\Program Files\InstallShield Installation Information\{B44529FF-501E-47CD-A06D-223C161BE058}\setup.exe -runfromtemp -l0x0009 -removeonly
FinePixViewer Ver.5.4-->C:\Program Files\InstallShield Installation Information\{24ED4D80-8294-11D5-96CD-0040266301AD}\Setup.exe -runfromtemp -l0x0009 -removeonly
GearDrvs-->MsiExec.exe /I{CB84F0F2-927B-458D-9DC5-87832E3DC653}
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Intel(R) Graphics Media Accelerator Driver-->C:\Windows\system32\igxpun.exe -uninstall
Intel® Matrix Storage Manager-->C:\Program Files\Intel\Intel Matrix Storage Manager\Uninstall\imsmudlg.exe -uninstall
InterVideo WinDVD 8-->C:\Program Files\InstallShield Installation Information\{20471B27-D702-4FE8-8DEC-0702CC8C0A85}\setup.exe -runfromtemp
iTunes-->MsiExec.exe /I{DA34FE93-5DC5-48E0-ACC8-A5389E05BB51}
Launch Manager-->C:\Windows\UnInst32.exe QtZyEmachine.UNI
Microsoft .NET Framework 3.5 SP1-->C:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft .NET Framework 4 Client Profile-->C:\Windows\Microsoft.NET\Framework\v4.0.30319\SetupCache\Client\Setup.exe /repair /x86 /parameterfolder Client
Microsoft .NET Framework 4 Client Profile-->MsiExec.exe /X{3C3901C5-3455-3E0A-A214-0B093A5070A6}
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Suite Activation Assistant-->MsiExec.exe /X{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}
Microsoft Office XP Professional with FrontPage-->MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{837b34e3-7c30-493c-8f6a-2b0f04e2912c}
Microsoft Works-->MsiExec.exe /I{67E03279-F703-408F-B4BF-46B5FC8D70CD}
Mozilla Firefox (3.6.6)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
NTI Backup Now 5-->C:\Program Files\InstallShield Installation Information\{12EFA1A4-AC3B-443C-8143-237EDE760403}\setup.exe -runfromtemp -l0x0409
NTI Media Maker 8-->C:\Program Files\InstallShield Installation Information\{2413930C-8309-47A6-BC61-5EF27A4222BC}\setup.exe -runfromtemp -l0x0409
OGA Notifier 2.0.0048.0-->MsiExec.exe /I{B2544A03-10D0-4E5E-BA69-0362FFC20D18}
QuickTime-->MsiExec.exe /I{A429C2AE-EBF1-4F81-A221-1C115CAADDAD}
Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -removeonly
Spotify-->"C:\Program Files\Spotify\uninstall.exe"
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Ventrilo Client-->MsiExec.exe /I{789289CA-F73A-4A16-A331-54D498CE069F}
World of Warcraft-->C:\Program Files\Common Files\Blizzard Entertainment\World of Warcraft\Uninstall.exe

======Security center information======

AS: Windows Defender

======System event log======

Computer Name: Keri-PC
Event Code: 4
Message: Broadcom NetXtreme Gigabit Ethernet: The network link is down. Check to make sure the network cable is properly connected.
Record Number: 116813
Source Name: b57nd60x
Time Written: 20100721183035.997273-000
Event Type: Warning
User:

Computer Name: Keri-PC
Event Code: 15016
Message: Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number.
Record Number: 116817
Source Name: Microsoft-Windows-HttpEvent
Time Written: 20100721183044.670929-000
Event Type: Error
User:

Computer Name: Keri-PC
Event Code: 7011
Message: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ETService service.
Record Number: 116943
Source Name: Service Control Manager
Time Written: 20100722091100.000000-000
Event Type: Error
User:

Computer Name: Keri-PC
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00242C0CAB8C. The following error occurred:
The operation was canceled by the user.. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Record Number: 116947
Source Name: Microsoft-Windows-Dhcp-Client
Time Written: 20100722091111.000000-000
Event Type: Warning
User:

Computer Name: Keri-PC
Event Code: 36
Message: The time service has not synchronized the system time for 86400 seconds because none of the time service providers provided a usable time stamp. The time service will not update the local system time until it is able to synchronize with a time source. If the local system is configured to act as a time server for clients, it will stop advertising as a time source to clients. The time service will continue to retry and sync time with its time sources. Check system event log for other W32time events for more details. Run 'w32tm /resync' to force an instant time synchronization.
Record Number: 116953
Source Name: Microsoft-Windows-Time-Service
Time Written: 20100725063107.000000-000
Event Type: Warning
User:

=====Application event log=====

Computer Name: Keri-PC
Event Code: 33
Message: Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksdb.exe". Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
Record Number: 22568
Source Name: SideBySide
Time Written: 20100721183101.000000-000
Event Type: Error
User:

Computer Name: Keri-PC
Event Code: 33
Message: Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksss.exe". Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
Record Number: 22569
Source Name: SideBySide
Time Written: 20100721183101.000000-000
Event Type: Error
User:

Computer Name: Keri-PC
Event Code: 33
Message: Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe". Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
Record Number: 22570
Source Name: SideBySide
Time Written: 20100721183101.000000-000
Event Type: Error
User:

Computer Name: Keri-PC
Event Code: 11
Message: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
Record Number: 22573
Source Name: Microsoft-Windows-CAPI2
Time Written: 20100721183109.000000-000
Event Type: Error
User:

Computer Name: Keri-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 22575
Source Name: Microsoft-Windows-WMI
Time Written: 20100721183223.000000-000
Event Type: Error
User:

=====Security event log=====

Computer Name: Keri-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 34571
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100725064225.270000-000
Event Type: Audit Failure
User:

Computer Name: Keri-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 34572
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100725064225.770000-000
Event Type: Audit Failure
User:

Computer Name: Keri-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 34573
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100725064225.892000-000
Event Type: Audit Failure
User:

Computer Name: Keri-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 34574
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100725064226.046000-000
Event Type: Audit Failure
User:

Computer Name: Keri-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 34575
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100725064226.220000-000
Event Type: Audit Failure
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 23 Stepping 10, GenuineIntel
"PROCESSOR_REVISION"=170a
"NUMBER_OF_PROCESSORS"=2
"TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
"DFSTRACINGON"=FALSE
"Pathtem"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem
"NTIPath"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\NewTech Infosystems\NTI Backup Now 5\;
"CLASSPATH"=.;C:\Program Files\QuickTime\QTSystem\QTJava.zip
"QTJAVA"=C:\Program Files\QuickTime\QTSystem\QTJava.zip

-----------------EOF-----------------
Junebug
Active Member
 
Posts: 11
Joined: July 19th, 2010, 1:59 pm

Re: Suspected Keylogger - hacked game account

Unread postby DFW » July 25th, 2010, 6:40 am

Hi junebug

The copy of Microsoft Office that you are using was activated by a key which has been blocked.
It's very possible that you purchased this in good faith, but unfortunately, due to the forum rules, I must insist that you remove this program if you wish to receive any help.

Please review the Malware Removal forum policy on Illegal Copies of Software

In order for me to continue to assist you, please make the following changes:
  1. Purchase a legal copy of the software
  2. Remove the "illegal" software from your computer.
NOTE: If you state that the software has been removed...and it has not been removed... (tools we use can and will detect it)
I will have, under forum policy, no choice but to discontinue any assistance and have this thread closed.

Please let me know your decision.
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Re: Suspected Keylogger - hacked game account

Unread postby Junebug » July 25th, 2010, 8:20 am

Hi DFW

Ive now removed MS Office, only MS Works is left which im sure came with the computer. Not sure what the story is there but I dont used it anyway so i havent added it back on. HOpe it doesnt screw things up too much.
Junebug
Active Member
 
Posts: 11
Joined: July 19th, 2010, 1:59 pm

Re: Suspected Keylogger - hacked game account

Unread postby DFW » July 25th, 2010, 6:40 pm

Hi junebug


Well done, let carry on now.



Vista Advice:

All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.
The Operating System(Vista aka Windows 6) in use comes with a inbuilt utility called User Access Control(UAC).
When prompted by this with anything I ask you to do carry out please select the option Allow.





Disable CD Emulator(s)
We need to use powerful tools to check out your system.
*If* you are are using a CD Emulator (Daemon Tools, Alcohol 120%, Astroburn, AnyDVD) be aware that they use hidden drivers with rootkit-like techniques to hide from other applications. When dealing with a malware infections, CD Emulators can interfere with investigative tools producing misleading or inaccurate scan results, false detection of legitimate files, cause unexpected crashes, BSODs, and general 'dross' which often makes it hard to differentiate between malicious rootkits and the legitimate drivers used by Emulators. Since CD Emulators use a hidden driver which can be seen as a rootkit and can interfere with investigative tools or cause other problems, we need to remove or disable them until disinfection is completed.

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Do not re-enable these drivers until otherwise instructed.



TFC(Temp File Cleaner)

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Right-click TFC.exe And select " Run as administrator to run the program.
  • If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.





Image Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.






Gmer
Download GMER Rootkit Scanner from here.
  • Right-click on .exe file And select " Run as administrator to run the program. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO

    Image
    Click the image to enlarge it

  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Note: Do not run any programs while Gmer is running.





Please post back

Malwarebytes' Anti-Malware Log
Gmer Log


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DFW
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Re: Suspected Keylogger - hacked game account

Unread postby Junebug » July 26th, 2010, 6:46 pm

Hi there

Heres the malware log. Unfortunately when i ran the gmer .exe file it hung on me so i left it for at least an hour, when i went back to look it was still hung and the fan seemed to be going crazy so i had to do a manual shut down :( I tried it again, but the same thing happened.

Malware Log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4354

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18928

26/07/2010 20:28:34
mbam-log-2010-07-26 (20-28-34).txt

Scan type: Quick scan
Objects scanned: 124374
Time elapsed: 5 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Junebug
Active Member
 
Posts: 11
Joined: July 19th, 2010, 1:59 pm

Re: Suspected Keylogger - hacked game account

Unread postby DFW » July 27th, 2010, 10:42 am

Hi junebug


I would like you to run Gmer in safe mode.

To Boot Into Safemode Now

Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc (BOOT SCREEEN). At this point you should gently tap the F8 key repeatedly until you are presented with a Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode

Note on some systems the F5 key is used to enter safe mode.


Once in safe mode

  • Right-click on .exe file And select " Run as administrator to run the program. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO

    Image
    Click the image to enlarge it

  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Note: Do not run any programs while Gmer is running.



Reboot into normal mode, and post the Gmer log.
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Re: Suspected Keylogger - hacked game account

Unread postby Junebug » July 27th, 2010, 4:25 pm

Hi - thanks the safemode seemed to work and here's the gmer log:

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-07-27 21:15:54
Windows 6.0.6001 Service Pack 1
Running: gvuhk7k6.exe; Driver: C:\Users\Keri\AppData\Local\Temp\pxldqpod.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Control@SystemStartOptions /NOEXECUTE=OPTIN
Reg HKLM\SYSTEM\CurrentControlSet\Control\Lsa@LsaPid 752
Reg HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PrefetchParameters@BootId 613
Reg HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PrefetchParameters@BaseTime 294876276
Reg HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PrefetchParameters@VideoInitTime 0
Reg HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server@InstanceID e4779cf8-a8eb-4241-9ed2-437cbdf
Reg HKLM\SYSTEM\CurrentControlSet\Control\WMI\Autologger\WdiContextLog@FileCounter 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\Ecache\Parameters@ReadyBootPlanUsage 2
Reg HKLM\SYSTEM\CurrentControlSet\Services\Ecache\Parameters@LastBootStatus 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\SynTP\Parameters@DetectTimeMS 690
Reg HKLM\SYSTEM\CurrentControlSet\Services\Winmgmt\Parameters@ServiceDllUnloadOnStop 0

---- EOF - GMER 1.0.15 ----


Just a note - when i went into safemode it said there was a corrupt file and when i finished the gmer scan then booted in normal mode it stopped and did a chkdsk, where the only thing i could see it did was delete a corrupt file (128, "), just in case its relevant.


JB.
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Active Member
 
Posts: 11
Joined: July 19th, 2010, 1:59 pm

Re: Suspected Keylogger - hacked game account

Unread postby DFW » July 27th, 2010, 7:53 pm

Hi junebug

There were some signs in the rsit log that you may have hard drive errors, which means that it could be failing and or in need of maintenance,
It just ran a chkdsk as you said but we will perform some more maintenance soon, to see if that helps.

It would be a good ideal to back up all your data and files just in case the drive was to fail now or in the future.



TFC(Temp File Cleaner)

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.



ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: Image
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!



Next
Run RSIT

Please note there will be only one log this time.

  • RUN random's system information tool by doulbe clicking on (RSIT)on your desktop
  • Click Continue at the disclaimer screen.
  • Once it has finished, one log will open.
  • Please post the contents into next reply



Postback in this order Please

ESET online scan Log
RSIT Log
How is your computer performing now, any further symptoms and or problems encountered?
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Re: Suspected Keylogger - hacked game account

Unread postby Junebug » July 28th, 2010, 6:24 pm

Hi,

Sorry about this, but after backing up, i tried to disable the parts of AVG9, but when I tried to open the progam, this error came up :(

'The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail'

I tried downloading it again, but it stopped saying there was an error, something to do with the server.

Sorry about this, just one thing after another.

J
Junebug
Active Member
 
Posts: 11
Joined: July 19th, 2010, 1:59 pm

Re: Suspected Keylogger - hacked game account

Unread postby DFW » July 29th, 2010, 9:34 am

Hi junebug, try this, and then try again.

Go to Start > Control Panel > Programs and Features.
Right click on each instance of: Microsoft Visual C++ Redistributable 2005 and uninstall it using the Remove button.
Restart your computer.
Download and install the Microsoft Visual C++ Redistributable 2005 from the following website:
http://www.microsoft.com/downloads/deta ... 9c36f85647

Install Microsoft Visual C++ Redistributable 2005
Restart your computer again.
Try again.
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