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harddrive image infected

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harddrive image infected

Unread postby flyingmojo » July 10th, 2010, 5:22 pm

Hello
I just had to reformat my harddrive, due to a nasty bit of malware, and now have windows up and running and have downloaded and installed all the windows updates and device drivers (I think).

Now, all my old files are held on an "image" on my portable harddrive - in a set of .arc files. I can't remember what software I used to create that image, but I imagine any program that unpacks .arc files will do.

However, I am a bit nervous as I know for sure that the original malware which caused the problems in the first place is also on that image, since I made that backup image right before my computer crashed. So...can someone please help me in the process of unpacking the image and retrieving my files, without inadvertently transferring over the malware?

For detail on the malware, and the problems it caused, please see original thread:
viewtopic.php?f=11&t=51993&start=0

Thanks
flyingmojo
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Re: harddrive image infected

Unread postby NonSuch » July 10th, 2010, 10:03 pm

Your issue is a troubleshooting issue rather than a problem with an infected computer. We do not have a troubleshooting forum. However, you may be able to get help by posting an inquiry at one of the sites that do maintain troubleshooting forums, such as these:

http://forums.whatthetech.com/forums.html

http://www.techsupportforum.com/

http://forums.pcpitstop.com/

For Dell computers, try:

http://en.community.dell.com/?~ck=ln&lnki=0&nav=true

As this issue does not involve an infected computer, and therefore falls outside the scope of this forum, this topic is now closed.

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