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Friends other computer has issues also

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Friends other computer has issues also

Unread postby gsmith2885 » July 8th, 2010, 6:14 pm

My friend has a second computer with issues. It randomly opens an blank Internet explorer window. When you open any .exe it asks if you want to open it with firefox or Iexplorer, including HJT. To open them you have to right click them and select run as admin.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:06:56 PM, on 7/8/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18319)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\Stutea.exe
C:\Users\Chrissy\AppData\Local\Temp\Scx.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:50956
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
F2 - REG:system.ini: UserInit=C:\Windows\system32\Userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SnapfishMediaDetector] C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ReminderApp] C:\Program Files\Nova Development\Greeting Card Factory Photo Card Maker 2.0\ReminderApp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=0
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKCU\..\Run: [YVIBBBHA8C] C:\Users\Chrissy\AppData\Local\Temp\Scy.exe
O4 - HKCU\..\Run: [M5T8QL3YW3] C:\Users\Chrissy\AppData\Local\Temp\Scx.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: HP Button Manager.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Magic-i.lnk = C:\Program Files\ArcSoft\Magic-i 3\Magic-i.exe
O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredi ... jhtml?p=ZK
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/f ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6B2A4AD7-F305-4FA7-A288-82F103E5EBCF}: NameServer = 93.188.162.60,93.188.161.190
O17 - HKLM\System\CCS\Services\Tcpip\..\{E1E0DAA9-2758-47D6-B2AE-E6075E59EC08}: NameServer = 93.188.162.60,93.188.161.190
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 93.188.162.60,93.188.161.190
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.162.60,93.188.161.190
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: MgiSvr - ArcSoft, Inc. - C:\Program Files\ArcSoft\Magic-i 3\uMgiSvr.exe
O23 - Service: My Web Search Service (MyWebSearchService) - Unknown owner - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10539 bytes


32 Bit HP CIO Components Installer
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Reader 8
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Magic-i 3
ArcSoft Panorama Maker 4
ArcSoft VideoImpression 2
ArcSoft WebCam Companion 2
BlackBerry Desktop Software 4.2
BlackBerry Desktop Software 4.2
BlackBerry v4.2.1 for the 8100 Series Wireless Handheld
Bonjour
Cake Mania
Cake Mania (remove only)
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture DC
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Diner Dash
Diner Dash 2
Enhanced Multimedia Keyboard Solution
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Graboid Video 1.71
Greeting Card Factory Photo Card Maker 2.0
Hardware Diagnostic Tools
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Button Manager
HP Customer Experience Enhancements
HP Customer Feedback
HP Customer Participation Program 13.0
HP Deskjet F4400 Printer Driver Software 13.0 Rel .5
HP Easy Setup - Frontend
HP Imaging Device Functions 13.0
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart Essential 2.0
HP Picasso Media Center Add-In
HP Print Projects 1.0
HP Smart Web Printing 4.5
HP Solution Center 13.0
HP Total Care Advisor
HP Update
HP Webcam User’s Guide
iTunes
Java(TM) 6 Update 3
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (3.5.10)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.0
My HP Games
My HP Games
My Web Search (Webfetti)
Nikon Message Center
Nikon Transfer
NVIDIA Drivers
OGA Notifier 2.0.0048.0
Python 2.4.3
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Rhapsody
Rhapsody Player Engine
Roxio Activation Module
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Shop for HP Supplies
Skype™ 4.0
Snapfish Media Detector
Soft Data Fax Modem with SmartCP
sp37532
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB977724)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Viewpoint Media Player
VLC media player 1.0.1
Windows Media Player Firefox Plugin
Yahoo! Toolbar for Internet Explorer
gsmith2885
Regular Member
 
Posts: 32
Joined: July 4th, 2010, 11:04 pm
Location: Dahlonega, GA, USA
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Re: Friends other computer has issues also

Unread postby Cypher » July 12th, 2010, 7:06 am

Hi and welcome to Malware Removal Fotums, i apologize for the delay in answering your request for help the forum is really busy.
My name is Cypher, and I will be helping you with your malware problems.
If you no longer require help i would be grateful if you would let me know.

Before we start please note the following important guidelines.
  • The instructions being given are for YOUR computer and system only!.
    Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
  • If you don't know or understand something, please don't hesitate to ask.
  • Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
  • Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
    Absence of symptoms does not mean that everything is clear.
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • Please DO NOT install any other software (or hardware) during the cleaning process.
  • Print each set of instructions... if possible...your Internet connection will not be available during some fix processes.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • The logs from the tools we use can take some time to research so please be patient.

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Read Backup Made Easy



Vista Advice:
  • All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.
  • The Operating System(Vista aka Windows 6) in use comes with a inbuilt utility called User Access Control(UAC).
  • When prompted by this with anything I ask you to do carry out please select the option Allow.


No anti-virus

Looking over your log, it seems you don't have any evidence of an anti-virus software.

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors.


Note: You should run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and results in program conflicts and false virus alerts.


Next.

Please post a new Uninstall list.

  • Open HijackThis.
  • Click on the Open the Misc Tools section button.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please post this log in your next reply.


Next.

  • Please download this tool from Microsoft.
  • Right click on MGADiag.exe and select Run As Administrator to run it.
  • Click Continue.
  • The program will run. It takes a while to finish the diagnosis, please be patient.
  • Once done, click on Copy.
  • Open Notepad and paste the contents in the window.
  • Save this file and copy/paste it in your next reply.



Logs/Information to Post in your Next Reply

  • Uninstall list.
  • MGADiag log.
  • Please give me an update on your computers performance.
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Cypher
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Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: Friends other computer has issues also

Unread postby gsmith2885 » July 12th, 2010, 2:10 pm

While this computer is still in need of help I will be unable to get to it until at least tomorrow. I might be able to get to it later tonight at the earliest as I am home with my daughter while my wife is at the doc with my son.
gsmith2885
Regular Member
 
Posts: 32
Joined: July 4th, 2010, 11:04 pm
Location: Dahlonega, GA, USA

Re: Friends other computer has issues also

Unread postby Cypher » July 12th, 2010, 2:12 pm

Hi gsmith2885.
No problem post the requested logs when ready.
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Cypher
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Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: Friends other computer has issues also

Unread postby gsmith2885 » July 14th, 2010, 7:10 pm

There is no change to what has been going on with the computer. It still opens blank webpages and will not run .exe programs unless you click run as administrator. I was able to install avast antivirus though the computer did have McAfee before all this started.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {A7A15935-6BFD-4313-A763-CD81235570F5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090805-0102
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->
Proxy settings: http=127.0.0.1:50956
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A7A15935-6BFD-4313-A763-CD81235570F5}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3262759611-1581508293-3834835678</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GJ474AA-ABA s3100n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.04</Version><SMBIOSVersion major="2" minor="4"/><Date>20070417000000.000000+000</Date></BIOS><HWID>19303507018400E8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6000.0000-1952007
Installation ID: 224736595770761663408170879922494144482184159652775090
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Licensed

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAQABAAAAAwABAAEAnJ8OTNQwQDnSlFKQtI7y9Ci+FvWsVvcxyPQ=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC


32 Bit HP CIO Components Installer
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Reader 8
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Magic-i 3
ArcSoft Panorama Maker 4
ArcSoft VideoImpression 2
ArcSoft WebCam Companion 2
avast! Free Antivirus
BlackBerry Desktop Software 4.2
BlackBerry Desktop Software 4.2
BlackBerry v4.2.1 for the 8100 Series Wireless Handheld
Bonjour
Cake Mania
Cake Mania (remove only)
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture DC
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Diner Dash
Diner Dash 2
Enhanced Multimedia Keyboard Solution
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Graboid Video 1.71
Greeting Card Factory Photo Card Maker 2.0
Hardware Diagnostic Tools
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Button Manager
HP Customer Experience Enhancements
HP Customer Feedback
HP Customer Participation Program 13.0
HP Deskjet F4400 Printer Driver Software 13.0 Rel .5
HP Easy Setup - Frontend
HP Imaging Device Functions 13.0
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart Essential 2.0
HP Picasso Media Center Add-In
HP Print Projects 1.0
HP Smart Web Printing 4.5
HP Solution Center 13.0
HP Total Care Advisor
HP Update
HP Webcam User’s Guide
iTunes
Java(TM) 6 Update 3
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Mozilla Firefox (3.5.10)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.0
My HP Games
My HP Games
My Web Search (Webfetti)
Nikon Message Center
Nikon Transfer
NVIDIA Drivers
OGA Notifier 2.0.0048.0
Python 2.4.3
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Rhapsody
Rhapsody Player Engine
Roxio Activation Module
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Shop for HP Supplies
Skype™ 4.0
Snapfish Media Detector
Soft Data Fax Modem with SmartCP
sp37532
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB977724)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Viewpoint Media Player
VLC media player 1.0.1
Windows Media Player Firefox Plugin
WinPatrol
Yahoo! Toolbar for Internet Explorer
gsmith2885
Regular Member
 
Posts: 32
Joined: July 4th, 2010, 11:04 pm
Location: Dahlonega, GA, USA

Re: Friends other computer has issues also

Unread postby Cypher » July 15th, 2010, 5:25 am

Hi gsmith2885.
I was able to install avast antivirus though the computer did have McAfee before all this started.

There is no evidence of McAfee being installed in you're logs.
Continue with the instructions below.

Uninstall programs
  • Click on Start.
  • All programs.
  • Accessories.
  • Run.
  • In the open text box copy/paste appwiz.cpl Then click Ok.
  • Uninstall the following
My Web Search (Webfetti)

Next.

Security Check

  • Download Security Check by screen317 from:
  • Save it to your Desktop.
  • Right click SecurityCheck.exe And select " Run as administrator " , then follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt
  • Please post the contents of that document.

Next.

Please download ATF Cleaner to your desktop.

  • Right-click ATF-Cleaner.exe And select " Run as administrator " to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Next.

Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware and save to your desktop.

  • Right-click mbam-setup.exe And select " Run as administrator " then follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:
    Update Malwarebytes' Anti-Malware
    Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Next.

RSIT (Random's System Information Tool)

Please download RSIT by random/random... and save it to your desktop.
  • Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
  • Please read the disclaimer... click on Continue.
  • RSIT will start running. When done... 2 logs files...will be produced.
  • The first one, "log.txt", << will be maximized
  • The second one, "info.txt", << will be minimized.
Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)


Logs/Information to Post in your Next Reply

  • checkup.txt log.
  • malwarebytes log.
  • RSIT log.txt and info.txt contents.
  • Please give me an update on your computers performance.
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: Friends other computer has issues also

Unread postby gsmith2885 » July 15th, 2010, 6:24 pm

Results of screen317's Security Check version 0.99.4
Windows Vista Service Pack 1 (UAC is disabled!)
Out of date service pack!!
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

MVPS Hosts File
Java(TM) 6 Update 3
Out of date Java installed!
Adobe Flash Player 9 (Out of date Flash Player installed!)
Adobe Flash Player 10.0.22.87
Adobe Reader 8
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

WinPatrol winpatrol.exe is disabled!
Alwil Software Avast5 AvastSvc.exe
Alwil Software Avast5 avastUI.exe
````````````````````````````````
DNS Vulnerability Check:


``````````End of Log````````````
gsmith2885
Regular Member
 
Posts: 32
Joined: July 4th, 2010, 11:04 pm
Location: Dahlonega, GA, USA

Re: Friends other computer has issues also

Unread postby gsmith2885 » July 15th, 2010, 6:27 pm

When I ran Malwarebytes it couldnt update so I ran the scan and after the restart it was able to update. I ran it again so there are 2 logs. I am posting them in the order They were ran.

Malwarebytes' Anti-Malware 1.46
http://www.malwarebytes.org

Database version: 4052

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

7/15/2010 5:29:06 PM
mbam-log-2010-07-15 (17-29-06).txt

Scan type: Quick scan
Objects scanned: 121590
Time elapsed: 11 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 29
Registry Values Infected: 3
Registry Data Items Infected: 6
Folders Infected: 5
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\YVIBBBHA8C (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MyWebSearchService (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\WEK9EMDHI9 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\yvibbbha8c (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\secfile\shell\open\command\(default) (Rogue.MultipleAV) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Chrissy\AppData\Local\ave.exe" /START "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.exe\(default) (Hijacked.exeFile) -> Bad: (secfile) Good: (exefile) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 93.188.162.60,93.188.161.190 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{6b2a4ad7-f305-4fa7-a288-82f103e5ebcf}\NameServer (Trojan.DNSChanger) -> Data: 93.188.162.60,93.188.161.190 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{e1e0daa9-2758-47d6-b2ae-e6075e59ec08}\DhcpNameServer (Trojan.DNSChanger) -> Data: 93.188.162.60,93.188.161.190 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{e1e0daa9-2758-47d6-b2ae-e6075e59ec08}\NameServer (Trojan.DNSChanger) -> Data: 93.188.162.60,93.188.161.190 -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Uninstall Fun Web Products.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3SKIN.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3SKPLAY.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Windows\Tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Users\Chrissy\downloads\rundll32.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
gsmith2885
Regular Member
 
Posts: 32
Joined: July 4th, 2010, 11:04 pm
Location: Dahlonega, GA, USA

Re: Friends other computer has issues also

Unread postby gsmith2885 » July 15th, 2010, 6:27 pm

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4317

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

7/15/2010 6:04:55 PM
mbam-log-2010-07-15 (18-04-55).txt

Scan type: Quick scan
Objects scanned: 133009
Time elapsed: 10 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\M5T8QL3YW3 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\V71IQL7HI7 (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\m5t8ql3yw3 (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
gsmith2885
Regular Member
 
Posts: 32
Joined: July 4th, 2010, 11:04 pm
Location: Dahlonega, GA, USA

Re: Friends other computer has issues also

Unread postby gsmith2885 » July 15th, 2010, 6:28 pm

info.txt was not produced by RSIT.

Logfile of random's system information tool 1.08 (written by random/random)
Run by Chrissy at 2010-07-15 18:23:39
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 140 GB (61%) free of 229 GB
Total RAM: 894 MB (21% free)

HijackThis download failed

======Scheduled tasks folder======

C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
C:\Windows\tasks\Norton Internet Security - Run Full System Scan - Chrissy.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}]
Yahoo! Toolbar Helper - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2006-11-29 436288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0347C33E-8762-4905-BF09-768834316C61}]
HP Print Enhancer - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll [2009-05-21 328248]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll [2007-09-25 501136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2010-02-22 279664]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll [2010-02-22 812528]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856}]
HP Smart BHO Class - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll [2009-05-21 509496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2006-11-29 436288]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2010-02-22 279664]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"hpsysdrv"=c:\hp\support\hpsysdrv.exe [2006-09-28 65536]
"KBD"=C:\HP\KBD\KbdStub.EXE [2006-12-08 65536]
"OsdMaestro"=C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe [2007-02-15 118784]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2008-01-15 4874240]
""= []
"SnapfishMediaDetector"=C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe [2007-03-02 1441792]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe [2007-09-25 132496]
"ArcSoft Connection Service"=C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe [2009-10-10 203264]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2007-05-08 54840]
"NvSvc"=C:\Windows\system32\nvsvc.dll [2007-07-06 86016]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2007-07-06 8466432]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.dll [2007-07-06 81920]
"ReminderApp"=C:\Program Files\Nova Development\Greeting Card Factory Photo Card Maker 2.0\ReminderApp.exe [2008-10-07 180224]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2010-03-17 421888]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2010-04-28 142120]
"WinPatrol"=C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe [2010-05-31 323976]
"avast5"=C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe [2010-06-28 2837864]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2008-01-19 1233920]
"HPAdvisor"=C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe [2007-03-12 1773568]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-05-11 39408]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-19 202240]
"Skype"=C:\Program Files\Skype\Phone\Skype.exe [2009-06-02 24264488]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Desktop Manager.lnk - C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
HP Button Manager.lnk - C:\Program Files\HP\Button Manager\BM.exe
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
Magic-i.lnk - C:\Program Files\ArcSoft\Magic-i 3\Magic-i.exe
Nikon Monitor.lnk - C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
Snapfish Media Detector.lnk - C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableTaskMgr"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"EnableLUA"=0
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoSetActiveDesktop"=0
"NoActiveDesktopChanges"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoSetActiveDesktop"=0
"NoActiveDesktopChanges"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 1 months======

2010-07-15 18:13:38 ----D---- C:\rsit
2010-07-15 17:46:56 ----A---- C:\Windows\ntbtlog.txt
2010-07-15 17:38:45 ----D---- C:\Users\Chrissy\AppData\Roaming\WinPatrol
2010-07-15 17:15:48 ----D---- C:\Users\Chrissy\AppData\Roaming\Malwarebytes
2010-07-15 17:15:38 ----A---- C:\Windows\system32\drivers\mbamswissarmy.sys
2010-07-15 17:15:37 ----D---- C:\ProgramData\Malwarebytes
2010-07-15 17:15:37 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2010-07-15 17:15:37 ----A---- C:\Windows\system32\drivers\mbam.sys
2010-07-14 19:01:35 ----D---- C:\MGADiagToolOutput
2010-07-14 18:51:49 ----A---- C:\Windows\system32\drivers\aswFsBlk.sys
2010-07-14 18:51:48 ----A---- C:\Windows\system32\drivers\aswSP.sys
2010-07-14 18:51:47 ----A---- C:\Windows\system32\drivers\aswTdi.sys
2010-07-14 18:51:47 ----A---- C:\Windows\system32\drivers\aswRdr.sys
2010-07-14 18:51:45 ----A---- C:\Windows\system32\drivers\aswMonFlt.sys
2010-07-14 18:50:13 ----A---- C:\Windows\system32\aswBoot.exe
2010-07-14 18:49:36 ----D---- C:\ProgramData\Alwil Software
2010-07-14 18:49:36 ----D---- C:\Program Files\Alwil Software
2010-07-14 18:48:15 ----D---- C:\Program Files\BillP Studios
2010-07-13 19:24:48 ----D---- C:\Windows\system32\ZoneLabs
2010-07-13 19:24:46 ----D---- C:\Program Files\Zone Labs
2010-07-13 19:24:17 ----D---- C:\Windows\Internet Logs
2010-07-13 19:24:17 ----D---- C:\ProgramData\CheckPoint
2010-07-08 17:58:35 ----D---- C:\Program Files\Trend Micro

======List of files/folders modified in the last 1 months======

2010-07-15 18:22:22 ----D---- C:\Windows\Prefetch
2010-07-15 18:04:22 ----D---- C:\Windows\Temp
2010-07-15 17:55:51 ----D---- C:\Program Files\Mozilla Firefox
2010-07-15 17:46:56 ----D---- C:\Windows
2010-07-15 17:40:09 ----D---- C:\Users\Chrissy\AppData\Roaming\Apple Computer
2010-07-15 17:32:17 ----D---- C:\Windows\system32\drivers
2010-07-15 17:32:17 ----D---- C:\Windows\Provisioning
2010-07-15 17:31:12 ----D---- C:\Windows\system32\catroot
2010-07-15 17:29:05 ----RD---- C:\Program Files
2010-07-15 17:29:04 ----D---- C:\Windows\Tasks
2010-07-15 17:15:37 ----HD---- C:\ProgramData
2010-07-15 17:06:04 ----D---- C:\Windows\System32
2010-07-15 17:06:04 ----D---- C:\Program Files\Internet Explorer
2010-07-14 19:00:36 ----D---- C:\Windows\inf
2010-07-14 19:00:36 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-07-14 18:51:33 ----SHD---- C:\Windows\Installer
2010-07-14 18:51:32 ----D---- C:\Windows\winsxs
2010-07-14 18:50:10 ----SHD---- C:\System Volume Information
2010-07-14 18:47:58 ----D---- C:\Windows\system32\drivers\etc
2010-07-14 18:11:39 ----D---- C:\Windows\system32\Tasks
2010-06-20 00:00:37 ----D---- C:\Windows\system32\catroot2

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 nvstor32;nvstor32; C:\Windows\system32\drivers\nvstor32.sys [2007-03-19 101672]
R0 PxHelp20;PxHelp20; C:\Windows\System32\Drivers\PxHelp20.sys [2007-02-02 43528]
R1 aswRdr;aswRdr; C:\Windows\system32\drivers\aswRdr.sys [2010-06-28 23376]
R1 aswSP;aswSP; C:\Windows\system32\drivers\aswSP.sys [2010-06-28 165456]
R1 aswTdi;avast! Network Shield Support; C:\Windows\system32\drivers\aswTdi.sys [2010-06-28 46672]
R2 aswFsBlk;aswFsBlk; C:\Windows\system32\drivers\aswFsBlk.sys [2010-06-28 17744]
R2 aswMonFlt;aswMonFlt; \??\C:\Windows\system32\drivers\aswMonFlt.sys [2010-06-28 50256]
R2 MCSTRM;MCSTRM; C:\Windows\system32\drivers\MCSTRM.sys [2007-07-14 8413]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-18 8704]
R3 Afc;PPdus ASPI Shell; C:\Windows\system32\drivers\Afc.sys [2006-11-10 18688]
R3 ARCSOFTVIRTUALCAPTURE;Magic-i Virtual Driver; C:\Windows\system32\DRIVERS\ArcSoftVirtualCapture.sys [2007-07-02 17664]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2009-08-18 26600]
R3 HSF_DP;HSF_DP; C:\Windows\system32\DRIVERS\HSX_DP.sys [2008-05-08 980992]
R3 HSXHWBS2;HSXHWBS2; C:\Windows\system32\DRIVERS\HSXHWBS2.sys [2008-05-08 266752]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2008-01-15 2047576]
R3 netr73;USB Wireless 802.11 b/g Adaptor Driver for Vista; C:\Windows\system32\DRIVERS\netr73.sys [2007-08-31 464384]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\Windows\system32\DRIVERS\nvmfdx32.sys [2007-05-04 1065384]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2007-07-06 7568832]
R3 Ps2;PS2; C:\Windows\system32\DRIVERS\PS2.sys [2005-12-12 19072]
R3 RimVSerPort;RIM Virtual Serial Port v2; C:\Windows\system32\DRIVERS\RimSerial.sys [2006-06-30 26752]
R3 ROOTMODEM;Microsoft Legacy Modem Driver; C:\Windows\System32\Drivers\RootMdm.sys [2008-01-19 8192]
R3 StillCam;Still Serial Digital Camera Driver; C:\Windows\system32\DRIVERS\serscan.sys [2008-01-19 9216]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2008-05-08 661504]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]
S3 Dot4;MS IEEE-1284.4 Driver; C:\Windows\system32\DRIVERS\Dot4.sys [2008-01-19 131584]
S3 Dot4Print;Print Class Driver for IEEE-1284.4; C:\Windows\system32\DRIVERS\Dot4Prt.sys [2008-01-19 16384]
S3 dot4usb;MS Dot4USB Filter Dot4USB Filter; C:\Windows\system32\DRIVERS\dot4usb.sys [2008-01-19 36864]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 MREMP50;MREMP50 NDIS Protocol Driver; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS [2007-11-16 19712]
S3 MREMP50a64;MREMP50a64 NDIS Protocol Driver; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50a64.SYS []
S3 MRESP50;MRESP50 NDIS Protocol Driver; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS [2007-11-16 18304]
S3 MRESP50a64;MRESP50a64 NDIS Protocol Driver; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS []
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S3 RimUsb;BlackBerry Device; C:\Windows\System32\Drivers\RimUsb.sys [2006-07-13 22528]
S3 USBAAPL;Apple Mobile USB Driver; C:\Windows\System32\Drivers\usbaapl.sys [2007-10-31 30464]
S3 usbaudio;USB Audio Driver (WDM); C:\Windows\system32\drivers\usbaudio.sys [2008-01-19 73088]
S3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-19 35328]
S3 usbvideo;USB Video Device (WDM); C:\Windows\System32\Drivers\usbvideo.sys [2008-01-19 134016]
S3 vsdatant7;vsdatant7; C:\Windows\System32\drivers\vsdatant.win7.sys []
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-19 39936]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 ACDaemon;ArcSoft Connect Daemon; C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [2009-09-28 109056]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [2010-04-16 144672]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2010-06-28 40384]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2010-04-08 345376]
R2 hpqddsvc;HP CUE DeviceDiscovery Service; C:\Windows\system32\svchost.exe [2008-01-19 21504]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; c:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-01-17 61440]
R2 McciCMService;McciCMService; C:\Program Files\Common Files\Motive\McciCMService.exe [2007-11-16 303104]
R2 MgiSvr;MgiSvr; C:\Program Files\ArcSoft\Magic-i 3\uMgiSvr.exe [2006-11-13 76544]
R2 Net Driver HPZ12;Net Driver HPZ12; C:\Windows\System32\svchost.exe [2008-01-19 21504]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\Windows\System32\svchost.exe [2008-01-19 21504]
R2 Viewpoint Manager Service;Viewpoint Manager Service; C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-18 386560]
R3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2010-06-28 40384]
R3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2010-06-28 40384]
R3 hpqcxs08;hpqcxs08; C:\Windows\system32\svchost.exe [2008-01-19 21504]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2010-04-28 545576]
S2 gupdate;Google Update Service (gupdate); C:\Program Files\Google\Update\GoogleUpdate.exe [2010-02-22 135664]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-05-11 182768]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [2005-11-14 69632]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2008-11-04 441712]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 RoxMediaDB9;RoxMediaDB9; c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2007-03-26 887544]
S3 stllssvr;stllssvr; c:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2007-03-08 74656]

-----------------EOF-----------------
gsmith2885
Regular Member
 
Posts: 32
Joined: July 4th, 2010, 11:04 pm
Location: Dahlonega, GA, USA

Re: Friends other computer has issues also

Unread postby gsmith2885 » July 15th, 2010, 6:30 pm

I also have a log file from avast which removed some infections. Let me know if you need it. .exe files still have to opened by right clicking and run as admin. IE windows are no longer opening though. I really appreciate the help so far.
gsmith2885
Regular Member
 
Posts: 32
Joined: July 4th, 2010, 11:04 pm
Location: Dahlonega, GA, USA

Re: Friends other computer has issues also

Unread postby Cypher » July 16th, 2010, 5:33 am

Hi gsmith2885.

BACKDOOR TROJAN

I'm afraid I have some bad news for you, unfortunatly One or more of the identified infections is a BACKDOOR TROJAN. Backdoor Trojans are the most dangerous and most widespread type of Trojan. Backdoor Trojans provide the author or "master" of the Trojan with remote "administration" of victims machines. Unlike legitimate remote administration utilities, they install, launch and run invisibly, without the consent or knowledge of the user. Once installed, Backdoor Trojans can be instructed to send, receive, execute and delete files, harvest confidential data from the computer, log activity on the computer, change settings on the computer and more. Please read this article by Roger A. Grimes on Remote Access Trojans it will give you an Idea of the severity of the type of infection you have.

What are Remote Access Trojans and why are they dangerous

You are strongly advised to do the following:

  • Disconnect the computer from the Internet and from any networked computers until it is cleaned.
  • Back up all your important data except programs. The programs can be reinstalled back from the original disc or from the Net.
  • Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts. If you don't mind the hassle, change all your account numbers.
  • From a clean computer, change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password).

Do NOT change your passwords from this computer as the attacker will be able to get all the new passwords and transaction records.

How do I respond to a possible identity theft and how do I prevent it

Because of the severity and the capabilities of this type of virus, (it cannot be known what changes to your system it has made or if it opened up other ways into your system) The only responsible course of action I can advise is to reformat your computer and reinstall windows.

Further reading:

When should do a reformat and reinstallation of my OS
Where to backup your files
How to backup your files in Windows XP
Restoring your backups

Should you have any questions please feel free to ask.
User avatar
Cypher
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Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: Friends other computer has issues also

Unread postby Dakeyras » July 19th, 2010, 7:07 am

Due to lack of activity, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
Dakeyras
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MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra
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