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Need help identifying certain logs to delete

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Need help identifying certain logs to delete

Unread postby Iceman22 » July 5th, 2010, 2:33 am

I am also having problems with a RUNDLL error, that occurs on start up and states the following
Image
I thought maybe it could be a malware issue or something else, any information about this problem would be very helpful thank you


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:39:32 AM, on 7/5/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\regsvr32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\mspaint.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: profitizeme browser enhancer - {C2B46FCF-3BA7-4BFC-4147-82F39B6B9F2C} - C:\WINDOWS\system32\ejsemuweuin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [acevtuqfmmjmnv] C:\WINDOWS\System32\regsvr32.exe /s "C:\WINDOWS\system32\ejsemuweuin.dll"
O4 - HKLM\..\Run: [cgrgyxps] C:\Documents and Settings\NetworkService\Local Settings\Application Data\idqmbppvg\ypbahhbtssd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10e.exe
O4 - HKUS\S-1-5-21-2761676612-3039034907-2515326018-1009\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'James')
O4 - HKUS\S-1-5-21-2761676612-3039034907-2515326018-1009\..\Run: [Pando Media Booster] C:\Program Files\Pando Networks\Media Booster\PMB.exe (User 'James')
O4 - HKUS\S-1-5-21-2761676612-3039034907-2515326018-1009\..\Run: [a256fb97-162a-4558-be23-08ae4bbcb195_32] rundll32.exe "C:\Documents and Settings\James\Application Data\a256fb97-162a-4558-be23-08ae4bbcb195_32.avi", start (User 'James')
O4 - HKUS\S-1-5-18\..\Run: [cgrgyxps] C:\Documents and Settings\NetworkService\Local Settings\Application Data\idqmbppvg\ypbahhbtssd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [cgrgyxps] C:\Documents and Settings\NetworkService\Local Settings\Application Data\idqmbppvg\ypbahhbtssd.exe (User 'Default user')
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {BF985246-09BF-11D2-BE62-006097DF57F6} (SimCityX Control) - http://simcity.ea.com/play/classic/SimCityX.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: opaqcx - opaqcx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 5488 bytes
Iceman22
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Re: Need help identifying certain logs to delete

Unread postby MWR 3 day Mod » July 9th, 2010, 12:22 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Need help identifying certain logs to delete

Unread postby vict0r » July 10th, 2010, 4:43 am

Hello and welcome to MWR.

Please read the following information carefully.

IMPORTANT: Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

To make cleaning this machine easier:

  • Continue to respond to this thread until I I tell you that the logs are clean!
  • Please DO NOT uninstall/install any programs unless asked to. It is more difficult when files/programs appear or disappear from the logs.
  • Please do not run any scans other than those requested and do not post any logs/reports unless specifically requested to do so.
  • Please follow all instructions in the order posted.
  • If you have any questions or do not understand instructions, please ask before continuing.
  • Please reply to this thread. Do not start a new topic.


Please post an Uninstall list.

  • Open HijackThis.
  • Click on the Open the Misc Tools section button.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please post this log in your next reply.
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Re: Need help identifying certain logs to delete

Unread postby Iceman22 » July 11th, 2010, 10:11 pm

Adobe Acrobat - Reader 6.0.2 Update
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 6.0.1
Adobe Shockwave Player 11.5
America Online (Choose which version to remove)
AOLIcon
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BlackBerry Desktop Software 5.0.1
BlackBerry Desktop Software 5.0.1
BlackBerry Device Software Updater
Bonjour
Creative MediaSource
Dell Driver Reset Tool
Dell Media Experience
Dell Picture Studio v3.0
Download Updater (AOL LLC)
HiJackThis
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internet Explorer Default Page
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 20
Macromedia Flash Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Extended
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.9
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft WinUsb 1.0
Modem Event Monitor
Modem Helper
Modem On Hold
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB954459)
Musicmatch® Jukebox
Pando Media Booster
Performance Maximizer Profitizeme
Photo Click
PowerDVD 5.5
RealPlayer Basic
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sound Blaster Live! 24-bit
TeamSpeak 3 Client
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Ventrilo Client
Viewpoint Media Player
Vivitar Experience Image Manager
WebCyberCoach 3.2 Dell
Windows Imaging Component
Windows Live Upload Tool
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Office 12
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
Zune
Zune
Zune Language Pack (DE)
Zune Language Pack (ES)
Zune Language Pack (FR)
Zune Language Pack (IT)
Iceman22
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Re: Need help identifying certain logs to delete

Unread postby vict0r » July 13th, 2010, 3:10 am

Hi

I'm sorry for the delay.


No anti-virus

Looking over your log, it seems you don't have any anti-virus software installed.

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors.


Note: You should run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and results in program conflicts and false virus alerts.


Uninstall misc programs

Out of date Adobe and Java installations pose a security risk. They can be used by malware as a means to infect a computer and or re-infect. I will include instructions to reinstall later.


    Adobe Acrobat - Reader 6.0.2 Update
    Adobe Reader 6.0.1
    Internet Explorer Default Page
    Java 2 Runtime Environment, SE v1.4.2_03
    Performance Maximizer Profitizeme


  • Click on Start > Run.
  • In the open text box copy/paste appwiz.cpl Then click Ok.
  • Uninstall the programs listed above.


Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to both:
    Update Malwarebytes' Anti-Malware
    Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Check all items and click Remove Selected.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt


Temorarily disable the antivirus

Please refer to this page and disable your antivirus: http://www.bleepingcomputer.com/forums/topic114351.html


RSIT

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)


GMER

Please download GMER Rootkit Scanner from Here. Save it to your desktop.
  • Double click the .exe file. If asked to allow gmer's ".sys" driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All << (don't miss this one)
    See image below, Click the image to enlarge it
    Image

  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in your next reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Note: Do not run any programs while Gmer is running.


If GMER crashes, please try the scan in safe mode. You might want to save these instructions with notepad or print them because there's no internet in safe mode:

  • Restart your computer
  • During startup, but before the Windows logo appears, tap the F5/F8 key continually or hold down the Shift key;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • When asked to proceed to safe mode, click Yes.
  • Make sure AVG is disabled, then follow the GMER instructions.
  • When finished reboot the computer.


You can now enable the antivirus


When ready, please post (one log per post):
  • the MBAM log
  • the RSIT logs
  • the GMER log
  • Did any problems occur while following the instructions?
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Re: Need help identifying certain logs to delete

Unread postby vict0r » July 15th, 2010, 2:44 am

Hello...

It has been 2 days since my last post to you.
  • Do you still need help with this problem?
  • Are you having problems understanding or following my instructions?
Just let me know what's going on otherwise... After 24 hrs., if you have not replied to this thread... it will be closed!
vict0r
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Posts: 1043
Joined: December 3rd, 2008, 3:00 pm

Re: Need help identifying certain logs to delete

Unread postby jmw3 » July 16th, 2010, 4:33 am

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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