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My hijackthis log

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My hijackthis log

Unread postby Picks » November 13th, 2005, 9:52 am

I recently got some trouble after uninstalling Avast to try Kaspersky. My computer probably got infected then and now I have recurring popups that open in Firefox and also multiples trojan attacks. I hope you can help me:

Logfile of HijackThis v1.99.1
Scan saved at 14:36:48, on 13/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\a-squared\a2guard.exe
C:\Program Files\SAGEM\SAGEM F@st800\dslmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\ADSL Autoconnect\ADSL Autoconnect.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.free.fr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.free.fr/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [ruii] C:\Program Files\Fichiers communs\ruii\ruiim.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a-squared\a2guard.exe"
O4 - Global Startup: DSLMON.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://home.free.fr/
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: RunOnceEx - C:\WINDOWS\system32\h0n00a5med.dll
O23 - Service: ADSLAutoconnect - Unknown owner - C:\Program Files\ADSL Autoconnect\ADSL Autoconnect.exe" -z (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
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Unread postby jwbirdsong » November 14th, 2005, 7:11 am

First of all, you will want to print out this post or save a copy as a text file in Notepad so that you have a copy of these instructions; you can not have IE/Firefox/any browser open during the fix

Next, please enable viewing of hidden files as follows:
1) Go to My Computer, and click on the "Tools" menu
2) Click "Folder options"
3) Select the "View" tab
4) Make sure "Show hidden files and folders" is selected
5) Make sure "Hide extensions for known file types" is unchecked
6) Make sure "Hide protected operating system files (recommended)" is unchecked

Hold down Ctrl+Alt +Del and Stop the following processes (if running)
C:\Program Files\Fichiers communs\ruii\ruiim.exe

Please run HijackThis and click "Scan." Place checks next to the following entries:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.free.fr/ <----- Do not remove IF set by you, but as it's a search page I doubt it.
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.free.fr/ <----- Do not remove IF set by you, but as it's a search page I doubt it.
O4 - HKCU\..\Run: [ruii] C:\Program Files\Fichiers communs\ruii\ruiim.exe
O14 - IERESET.INF: START_PAGE_URL=http://home.free.fr/
O20 - Winlogon Notify: RunOnceEx - C:\WINDOWS\system32\h0n00a5med.dll

You may also optionally check the following entries for removal:

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background <---- Simply not needed at start up, can be manually started as needed
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background <---- Simply not needed at start up, can be manually started as needed
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"<---- Simply not needed at start up, can be manually started as needed
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE <---- Not needed at start up; Extremely huge resource hog

Close all browser and other windows except for HijackThis, and click "Fix Checked".

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml

Next, delete the following folders (if they exist):

C:\Program Files\Fichiers communs\ruii

Also, delete the following files(if they exist):

C:\WINDOWS\system32\h0n00a5med.dll

Please reboot into safe mode - How do I boot into "Safe" mode?

Delete files/folder from the following directories (But not the directory itself, for example delete all files/folder IN temp; but not temp itself!)
[*]C:\Windows\Temp\
[*]C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
[*]C:\Documents and Settings\<All other users Profile>\Local Settings\Temp\
[*]C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ <---This will delete your internet cache--including cookies. This is recommended and strongly suggested.
[*]C:\Documents and Settings\<All other users Profile>\Local Settings\Temporary Internet Files\
[*]Empty your "Recycle Bin"

There are always a couple of files that you will not be able to delete..this is normal and expected

Restart your computer to regular mode and run the Housecall online virus scan located at:
http://housecall.trendmicro.com/housecall/start_corp.asp
Follow the prompts to scan your hard drive for viruses. Select the "Autoclean" option so that Housecall will remove any viruses from your system.
When the scan is finished, please restart your computer and post the results along with a fresh HijackThis log in a reply to this thread.
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Unread postby Picks » November 14th, 2005, 9:15 am

Thank you for your quick answer.

Housecall did not detect any viruses.

I followed your step-by-step instructions, I just did not remove the http://free.fr as it is not a search site but truly my Internet Provider website.

Here is the new log:

Logfile of HijackThis v1.99.1
Scan saved at 14:11:32, on 14/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\a-squared\a2guard.exe
C:\Program Files\SAGEM\SAGEM F@st800\dslmon.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\ADSL Autoconnect\ADSL Autoconnect.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.free.fr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.free.fr/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a-squared\a2guard.exe"
O4 - Global Startup: DSLMON.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005 ... scan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E611B146-DEB9-4D34-94FD-CCE2D9A241E1}: NameServer = 212.27.54.252 212.27.39.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: DateTime - C:\WINDOWS\system32\k0jsla171d.dll
O23 - Service: ADSLAutoconnect - Unknown owner - C:\Program Files\ADSL Autoconnect\ADSL Autoconnect.exe" -z (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
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Unread postby jwbirdsong » November 14th, 2005, 9:34 am

I thought that may be the case with the http://free.fr ...That's why I posted advise as I did (If only I spoke french. :) )..Thanks for the clarification though.

You have one of the latest version of VX2. Download L2mfix from one of these two locations:

http://www.atribune.org/downloads/l2mfix.exe
http://www.downloads.subratam.org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!

if you receive, while running option #1, an error similar like: ''C:\windows\system32\cmd.exe
C:\windows\system32\autoexec.nt the system file is not suitable for running ms-dos and microsoft windows applications. choose close to terminate the application.."...then please use option 5 or the web page link in the l2mfix folder to solve this error condition. do not run the fix portion without fixing this first.
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Unread postby Picks » November 14th, 2005, 10:03 am

Here it is:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"{030200D9-1075-7F88-75E2-D4CCCD9B8965}"=""

**********************************************************************************
Shell Extension key:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{00022613-0000-0000-C000-000000000046}"="Feuille de propri‚t‚s du fichier multim‚dia"
"{176d6597-26d3-11d1-b350-080036a75b03}"="Gestion de scanneur ICM"
"{1F2E5C40-9550-11CE-99D2-00AA006E086C}"="Page de s‚curit‚ NTFS"
"{3EA48300-8CF6-101B-84FB-666CCB9BCD32}"="Page des propri‚t‚s de OLE DocFile"
"{40dd6e20-7c17-11ce-a804-00aa003ca9f6}"="Extensions de l'environnement pour le partage"
"{41E300E0-78B6-11ce-849B-444553540000}"="PlusPack CPL Extension"
"{42071712-76d4-11d1-8b24-00a0c9068ff3}"="Extension Affichage Carte du Panneau de configuration"
"{42071713-76d4-11d1-8b24-00a0c9068ff3}"="Extension Affichage Â
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Unread postby Picks » November 14th, 2005, 10:07 am

Whoopsie, a lot of french in there... :lol:

If you need some translation, just ask :roll:
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Unread postby ChrisRLG » November 14th, 2005, 10:14 am

Picks

We do have a French Expert (Kimberly) here if jwbirdsong needs any assistance with that.
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Unread postby Picks » November 14th, 2005, 10:18 am

ChrisRLG wrote:Picks

We do have a French Expert (Kimberly) here if jwbirdsong needs any assistance with that.


You're even more organised than I thought :)

I will probably take some lessons to free people from the chains of malware slavery :D
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Unread postby jwbirdsong » November 14th, 2005, 10:25 am

Thanks for the translation offer ChrisRLG and Picks.
Hopefully I'll be fine but I'm heading out the door to work now Picks..will review and post reply after work. Should be a short day so maybe 5-6 hrs away. Sorry for the delay but my kids like to eat; go figure!

Edited for spelling and grammer.
Grammer hated my spelling so did Grammper!!!
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Unread postby Picks » November 14th, 2005, 11:09 am

No pb, I'll be off to work all week long and back on Friday evening so you will have a loooot of time to work :D

BTW, while looking up the VX2, I came upon this website:
http://www.spywareguide.com/product_show.php?id=25

Would it solve the pb?
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Unread postby ChrisRLG » November 14th, 2005, 11:35 am

The website linked to at http://www.vx2.com/ is on my restricted sites list, probably from the installed IE-Spyad program that is on my machine (part of the security measures I use).

That is probably the site that hosts/installs this malware, so you would be getting the removal instructions or program from the same people who provided you with this malware in the first place.

If they are willing to install this malware as they did, I would not trust thier ethics in how they remove. In some cases (may not be the case with this one) it has been proved that the malware writers instead of providing a full remove, provide something that installs other things instead.

Another thing, as this malware is in constant mutation, as the writer changes to deal with how we and other malware removal teams or programs remove it, the version that those programs listed remove may well not be the version you have.

I know that a very new version of l2m (VX2) doing the rounds, l2mfix.exe (© Shadowwar) is almost ready for a new update, it is in beta testing now. Given a few days the new version of that remover will be around.
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Unread postby Picks » November 14th, 2005, 11:38 am

Ok, thanks for these explanations. I'll just wait for jwbirdsong's instructions 8)
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Unread postby jwbirdsong » November 15th, 2005, 1:37 am

I am so sorry it took me so long to back here today...Ive had some connection issues that have kept me off line.

Is it possible you cut part of the files off when you posted it?It seems to be missing some things and should start with
L2MFIX find log 1.04a
.. Also make sure you are logged in as an administrator. You may have been, just making sure.

Before we get a new, please do the following
  • 1) Download the trial version of Spy Sweeper from Here

    Install it using the Standard Install option. (You will be asked for your e-mail address, it is safe to give it. If you receive alerts from your firewall, allow all activities for Spy Sweeper)

    You will be prompted to check for updated definitions, please do so.
    (This may take several minutes)

    Click on Options > Sweep Options and check Sweep all Folders on Selected drives. Check Local Disc C. Under What to Sweep, check every box.

    Click on Sweep and allow it to fully scan your system.If you are prompted to restart the computer, do so immediately. This is a necessary step to kill the infection!

    When the sweep has finished, click Remove. Click Select All and then Next

    From 'Results', select the Session Log tab. Click Save to File and save the log somewhere convenient.

    Exit Spy Sweeper.
  • 2) Go to the L2Mfix folder on the desktop, open it and delete the report.txt (This IS the log generated by the option you ran last time (option 1) that you posted here. A new one will be created when you re-run it)

    Open the l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

    IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!

    if you receive, while running option #1, an error similar like: ''C:\windows\system32\cmd.exe
    C:\windows\system32\autoexec.nt the system file is not suitable for running ms-dos and microsoft windows applications. choose close to terminate the application.."...then please use option 5 or the web page link in the l2mfix folder to solve this error condition. do not run the fix portion without fixing this first.

  • 3) Copy and paste the log from spysweeper; the report.txt from l2mfix.bat option one; and a fresh HijackThis log into a reply to this thread. You MAY have to make more than one post to get it all in...
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Unread postby Picks » November 18th, 2005, 8:31 pm

Hi, and sorry, I just came home from a week off to work.

I'm going insane. I just can't use Spy Sweeper, each time I try, my computer freezes and I don't know why :cry:

Should I still post a l2mfix and a hijackthis log? :?
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Unread postby jwbirdsong » November 18th, 2005, 8:46 pm

Please do
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