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Major re-direct issues with google in IE and Firefox

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Major re-direct issues with google in IE and Firefox

Unread postby sportdman » June 24th, 2010, 2:44 am

Thanks in advance!
I am having major re-direct problems with IE and Firefox from search engines. Specifically google. Search hits re-direct through "whattoseek.ind.in" website to unknown site. Below is my HJT log. Once again, thanks in advance for the help resolving this problem.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:39:00 PM, on 6/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
D:\Program Files\Ahead\InCD\InCDsrv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Flip Video\FlipShare\FlipShareService.exe
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Network Associates\Common Framework\FrameworkService.exe
D:\Program Files\Network Associates\VirusScan\mcshield.exe
D:\Program Files\Google\Update\GoogleUpdate.exe
D:\Program Files\Network Associates\VirusScan\vstskmgr.exe
D:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
D:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
D:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
D:\Program Files\support.com\bin\tgcmd.exe
D:\Program Files\OpenVPN\bin\openvpn-gui.exe
D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - D:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - D:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\PROGRA~1\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - D:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [UpdateMedia] D:\Program Files\MediaUpdate\UpdateMedia.exe
O4 - HKLM\..\Run: [ShStatEXE] "D:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "D:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [tgcmd] "D:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [openvpn-gui] D:\Program Files\OpenVPN\bin\openvpn-gui.exe
O4 - HKLM\..\Run: [WinPatrol] D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - Startup: ERUNT AutoBackup.lnk = D:\Program Files\ERUNT\AUTOBACK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - D:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {352797A0-EFD0-4FA6-B229-145120EA4B8A} (Walt Disney Internet Group Hardware Control) - https://disneyblast.go.com/v3/setup/act ... ontrol.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/pr02/re ... NPUpld.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/f ... wflash.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - D:\WINDOWS\System32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FlipShare Service - Unknown owner - D:\Program Files\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - D:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - D:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - D:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - D:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - D:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - D:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
O23 - Service: OpenVPN Service (OpenVPNService) - Unknown owner - D:\Program Files\OpenVPN\bin\openvpnserv.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ReaConverter scheduler service (rcp_service) - ReaSoft - D:\Program Files\ReaConverter 5.5 Pro\rcp_scheduler.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - D:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - D:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

End of file - 9148 bytes
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Re: Major re-direct issues with google in IE and Firefox

Unread postby muppy03 » June 27th, 2010, 2:56 am

Hello and welcome to Malware Removal Forums


Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
To make cleaning this machine easier:-
  • Continue to respond to this thread until I give you the All Clean!
  • Please DO NOT uninstall/install any programs unless asked to. It is more difficult when files/programs appear or disappear from the logs.
  • Please do not run any scans other than those requested and do not post any logs/reports unless specifically requested to do so.
  • Please follow all instructions in the order posted.
  • If you have any questions or do not understand instructions, please ask before continuing.
  • Please reply to this thread. Do not start a new topic.

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:
  • Start HijackThis
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
  • Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Save the file to your desktop.

Please post this log on your next reply.

NEXT Download and Run: RSIT

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Please reply with:-
  • Uninstall list
  • RSIT logs ( info.txt and log.txt)
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Re: Major re-direct issues with google in IE and Firefox

Unread postby muppy03 » June 30th, 2010, 5:00 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Malware Removal forum, include a fresh HijackThis log, and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site,
please read Donations For Malware Removal
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