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Constantly being Redircted and computer locks up

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Constantly being Redircted and computer locks up

Unread postby JMD » June 13th, 2010, 9:50 pm

Hi,

I am new to this, I did read all your posting rules and I hope I am doing this correctly, please forgive me if I have made a mistake.
I am having a redirect problem in IE and Mozilla Firefox. When I do a search the results come up and when I click on a site I get redirected to various other sites never the same site twice.
Also sometimes when I just open IE it takes me to a site I haven't typed in, not to my homepage.
I will be on ebay for example, and it starts opening other windows and going to other sights.
Sometimes I can't shut my computer down it just locks up and I have to Unplug it, the shut off button doesn't even work when this happens. This has been going on for 4 days now I tried running malware & spyware scans But they show 0 infections. :pale:
Here are the logs you ask for

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:04:59 PM, on 6/13/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\lxczcoms.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\iSold It\MSDE\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\PDF Complete\pdfsaver.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Documents and Settings\Editor\Application Data\mjusbsp\magicJack.exe
C:\Program Files\Verizon\McciBrowser.exe
C:\Program Files\IncrediMail\bin\IMApp.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: EarthLink BHO Guard - {00000000-0000-0000-0000-000000000002} - C:\Program Files\PeoplePC\Toolbar\ScamGrd.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V3 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\PeoplePC\Toolbar\ScamGrd.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: PPCScamBHO Class - {7E3659A6-4BC5-4d93-B3FD-8B5ACC2FEDED} - C:\Program Files\PeoplePC\Toolbar\ScamGrd.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: (no name) - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - (no file)
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
O4 - HKLM\..\Run: [Lexmark 1200 Series] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe"
O4 - HKLM\..\Run: [lxczbmgr.exe] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\RunOnce: [Uninstall Adobe Download Manager] "C:\WINDOWS\system32\rundll32.exe" "C:\Program Files\NOS\bin\getPlus_Helper.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Editor\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_2EC7709873947E87.dll/cmsidewiki.html
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: vzTCPConfig - http://www2.verizon.net/help/dsl_settin ... Config.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resou ... NPUpld.cab
O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} (CMV5 Class) - http://weis.coupons.smartsource.com/dow ... scmv5X.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se6087.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 1469291437
O16 - DPF: {C604ABC1-242A-46EC-BEB0-9DF8E9DBB20B} (Image Uploader 3.0 Control) - http://homepagenow.com/coho/res/js/uplo ... loader.cab
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: lxcz_device - - C:\WINDOWS\system32\lxczcoms.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 11369 bytes

ABBYY FineReader 6.0 Sprint
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0.9
Agere Systems PCI Soft Modem
Apple Application Support
Apple Software Update
AVG Free 9.0
Black Ice TIFF Printer Driver
CCleaner
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
Critical Update for Windows Media Player 11 (KB959772)
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
ieSpell
IncrediMail
InstallMgr
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Java(TM) 6 Update 2
Java(TM) 6 Update 20
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Lexmark 1200 Series
Lexmark Fax Solutions
Malwarebytes' Anti-Malware
McAfee Security Scan Plus
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft National Language Support Downlevel APIs
Microsoft Search Enhancement Pack
Microsoft SQL Server Desktop Engine
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works 7.0
Mozilla Firefox (3.5.5)
MSN Toolbar
MSN Toolbar
PDF Complete
Photo Explosion Special Edition
QuickTime
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
SUPERAntiSpyware Free Edition
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Verizon Broadband Toolbar
Verizon Help and Support Tool
Verizon Servicepoint 1.5.12
Vz In Home Agent
Windows Internet Explorer 8
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Install Manager
Yahoo! Software Update
Yahoo! Toolbar

Thank you for your time and any assistance you can provide

JMD
JMD
Regular Member
 
Posts: 32
Joined: June 13th, 2010, 9:21 pm
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Re: Constantly being Redircted and computer locks up

Unread postby vict0r » June 16th, 2010, 7:39 am

Hello and welcome to MWR.

Please read the following information carefully.

IMPORTANT: Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

To make cleaning this machine easier:

  • Continue to respond to this thread until I I tell you that the logs are clean!
  • Please DO NOT uninstall/install any programs unless asked to. It is more difficult when files/programs appear or disappear from the logs.
  • Please do not run any scans other than those requested and do not post any logs/reports unless specifically requested to do so.
  • Please follow all instructions in the order posted.
  • If you have any questions or do not understand instructions, please ask before continuing.
  • Please reply to this thread. Do not start a new topic.


Uninstall misc programs

Out of date Adobe and Java installations pose a security risk. They can be used by malware as a means to infect a computer and/or re-infect. I will include instructions to reinstall later.


    Adobe Reader 7.0.9
    Java(TM) 6 Update 2
    Java(TM) 6 Update 7


  • Click on Start > All programs > Accessories > Run.
  • In the open text box copy/paste appwiz.cpl Then click Ok.
  • Uninstall the programs listed above.

When finished please post a new HijackThis Uninstall list.
vict0r
Regular Member
 
Posts: 1043
Joined: December 3rd, 2008, 3:00 pm

Re: Constantly being Redircted and computer locks up

Unread postby JMD » June 16th, 2010, 11:44 am

Hi,
When I go to accessories it does not let me go to run a whole bunch of choices come up Accessability,
C:Command prompt, System Tools etc. what do I need to click on?
JMD
Regular Member
 
Posts: 32
Joined: June 13th, 2010, 9:21 pm

Re: Constantly being Redircted and computer locks up

Unread postby vict0r » June 16th, 2010, 11:48 am

Sorry, my mistake:

Click Start -> Run
vict0r
Regular Member
 
Posts: 1043
Joined: December 3rd, 2008, 3:00 pm

Re: Constantly being Redircted and computer locks up

Unread postby JMD » June 16th, 2010, 12:13 pm

Thanks! Here is the new Hijackthis uninstall list

ABBYY FineReader 6.0 Sprint
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Agere Systems PCI Soft Modem
Apple Application Support
Apple Software Update
AVG Free 9.0
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Coupon Printer for Windows
Critical Update for Windows Media Player 11 (KB959772)
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JMD
Regular Member
 
Posts: 32
Joined: June 13th, 2010, 9:21 pm

Re: Constantly being Redircted and computer locks up

Unread postby JMD » June 16th, 2010, 12:27 pm

Hi,
I hope I have not done anything wrong but while waiting for you to respond my computer was becoming unable to use so out of DESPERATION I ran TDSSKiller , because I noticed I had the same blue wiggly worm when being redirected as spoken about in another post. I know this is not a complete fix but it has allowed me to use my computer , where as it was becoming impossible and I figured at that point I had nothing to lose. I am very sorry if this causes a problem, but I just wanted to let you know :-(
Janene
JMD
Regular Member
 
Posts: 32
Joined: June 13th, 2010, 9:21 pm

Re: Constantly being Redircted and computer locks up

Unread postby vict0r » June 16th, 2010, 12:33 pm

I'm an undergraduate here at MWR so an expert needs to approve my next posts. I will post as soon as possible, but unfortunately this might not be today.

Please avoid any self help until then, don't uninstall or install any programs or do any scans or fixes.
vict0r
Regular Member
 
Posts: 1043
Joined: December 3rd, 2008, 3:00 pm

Re: Constantly being Redircted and computer locks up

Unread postby JMD » June 16th, 2010, 12:46 pm

Understood, I did this 2 days ago, again I am sorry. I will await your further instructions
JMD
Regular Member
 
Posts: 32
Joined: June 13th, 2010, 9:21 pm

Re: Constantly being Redircted and computer locks up

Unread postby vict0r » June 17th, 2010, 1:28 pm

Don't worry. It was before I posted. I appreciate you told me, else it could cause me a headache solving the problem.

I'm sorry for the delay. I'm still waiting for an expert. Once we start there will be less waiting between posts.

Meanwhile, please try to find and post the TDSSKiller log from the scan you did. It might be located on the root of the system drive and named TDSSKiller + date and time.
vict0r
Regular Member
 
Posts: 1043
Joined: December 3rd, 2008, 3:00 pm

Re: Constantly being Redircted and computer locks up

Unread postby JMD » June 17th, 2010, 2:35 pm

Hi vict0r,

Well I am glad It was not a huge problem :-)
Here is my TDDSKiller log

10:37:02:468 4012 TDSS rootkit removing tool 2.3.2.0 May 31 2010 10:39:48
10:37:02:468 4012 ================================================================================
10:37:02:468 4012 SystemInfo:

10:37:02:468 4012 OS Version: 5.1.2600 ServicePack: 3.0
10:37:02:468 4012 Product type: Workstation
10:37:02:468 4012 ComputerName: JANENESMACHINE
10:37:02:468 4012 UserName: Editor
10:37:02:468 4012 Windows directory: C:\WINDOWS
10:37:02:468 4012 Processor architecture: Intel x86
10:37:02:468 4012 Number of processors: 1
10:37:02:468 4012 Page size: 0x1000
10:37:02:484 4012 Boot type: Normal boot
10:37:02:484 4012 ================================================================================
10:37:03:906 4012 Initialize success
10:37:03:906 4012
10:37:03:906 4012 Scanning Services ...
10:37:04:593 4012 Raw services enum returned 355 services
10:37:04:625 4012
10:37:04:625 4012 Scanning Drivers ...
10:37:07:203 4012 ac97intc (0f2d66d5f08ebe2f77bb904288dcf6f0) C:\WINDOWS\system32\drivers\ac97intc.sys
10:37:07:562 4012 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
10:37:07:921 4012 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
10:37:08:312 4012 adpu160m (9a11864873da202c996558b2106b0bbc) C:\WINDOWS\system32\DRIVERS\adpu160m.sys
10:37:08:812 4012 adpu320 (0ea9b1f0c6c90a509c8603775366adb7) C:\WINDOWS\system32\DRIVERS\adpu320.sys
10:37:09:234 4012 aeaudio (11c04b17ed2abbb4833694bcd644ac90) C:\WINDOWS\system32\drivers\aeaudio.sys
10:37:09:640 4012 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
10:37:10:015 4012 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
10:37:10:343 4012 AgereSoftModem (029e01cb2938bec5af31bf47b6af0159) C:\WINDOWS\system32\DRIVERS\AGRSM.sys
10:37:10:828 4012 aic78u2 (19dd0fb48b0c18892f70e2e7d61a1529) C:\WINDOWS\system32\DRIVERS\aic78u2.sys
10:37:11:156 4012 aic78xx (b7fe594a7468aa0132deb03fb8e34326) C:\WINDOWS\system32\DRIVERS\aic78xx.sys
10:37:12:359 4012 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
10:37:12:750 4012 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
10:37:13:125 4012 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
10:37:13:531 4012 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
10:37:13:921 4012 AvgLdx86 (9c0a7e6d3cb9a8a7ad4e4575d9a42e94) C:\WINDOWS\system32\Drivers\avgldx86.sys
10:37:14:328 4012 AvgMfx86 (53b3f979930a786a614d29cafe99f645) C:\WINDOWS\system32\Drivers\avgmfx86.sys
10:37:14:625 4012 AvgTdiX (6e11bbc8dc5af836adc9c5f682fa3186) C:\WINDOWS\system32\Drivers\avgtdix.sys
10:37:14:921 4012 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
10:37:15:343 4012 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
10:37:15:796 4012 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
10:37:16:015 4012 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
10:37:16:453 4012 Cdrom (d6e63045c7514fbdd9c840b156372065) C:\WINDOWS\system32\DRIVERS\cdrom.sys
10:37:16:453 4012 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\cdrom.sys. Real md5: d6e63045c7514fbdd9c840b156372065, Fake md5: 1f4260cc5b42272d71f79e570a27a4fe
10:37:16:453 4012 File "C:\WINDOWS\system32\DRIVERS\cdrom.sys" infected by TDSS rootkit ... 10:37:20:312 4012 Backup copy found, using it..
10:37:20:421 4012 will be cured on next reboot
10:37:21:671 4012 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
10:37:22:062 4012 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
10:37:22:390 4012 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
10:37:22:718 4012 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
10:37:23:203 4012 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
10:37:23:531 4012 dpti2o (40f3b93b4e5b0126f2f5c0a7a5e22660) C:\WINDOWS\system32\DRIVERS\dpti2o.sys
10:37:23:875 4012 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
10:37:24:109 4012 E100B (afee15c5b16317ebf17f79cc1843465a) C:\WINDOWS\system32\DRIVERS\e100b325.sys
10:37:24:531 4012 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
10:37:24:765 4012 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
10:37:25:140 4012 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
10:37:25:718 4012 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
10:37:26:468 4012 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
10:37:26:906 4012 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
10:37:27:234 4012 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
10:37:27:500 4012 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
10:37:27:796 4012 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
10:37:28:531 4012 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
10:37:29:140 4012 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
10:37:29:515 4012 i81x (06b7ef73ba5f302eecc294cdf7e19702) C:\WINDOWS\system32\DRIVERS\i81xnt5.sys
10:37:29:875 4012 iAimFP0 (7b5b44efe5eb9dadfb8ee29700885d23) C:\WINDOWS\system32\DRIVERS\wADV01nt.sys
10:37:30:125 4012 iAimFP1 (eb1f6bab6c22ede0ba551b527475f7e9) C:\WINDOWS\system32\DRIVERS\wADV02NT.sys
10:37:30:421 4012 iAimFP2 (03ce989d846c1aa81145cb22fcb86d06) C:\WINDOWS\system32\DRIVERS\wADV05NT.sys
10:37:30:718 4012 iAimFP3 (525849b4469de021d5d61b4db9be3a9d) C:\WINDOWS\system32\DRIVERS\wSiINTxx.sys
10:37:31:156 4012 iAimFP4 (589c2bcdb5bd602bf7b63d210407ef8c) C:\WINDOWS\system32\DRIVERS\wVchNTxx.sys
10:37:31:500 4012 iAimFP5 (0308aef61941e4af478fa1a0f83812f5) C:\WINDOWS\system32\DRIVERS\wADV07nt.sys
10:37:32:046 4012 iAimFP6 (714038a8aa5de08e12062202cd7eaeb5) C:\WINDOWS\system32\DRIVERS\wADV08nt.sys
10:37:32:484 4012 iAimFP7 (7bb3aa595e4507a788de1cdc63f4c8c4) C:\WINDOWS\system32\DRIVERS\wADV09nt.sys
10:37:32:750 4012 iAimTV0 (d83bdd5c059667a2f647a6be5703a4d2) C:\WINDOWS\system32\DRIVERS\wATV01nt.sys
10:37:33:078 4012 iAimTV1 (ed968d23354daa0d7c621580c012a1f6) C:\WINDOWS\system32\DRIVERS\wATV02NT.sys
10:37:33:375 4012 iAimTV3 (d738273f218a224c1ddac04203f27a84) C:\WINDOWS\system32\DRIVERS\wATV04nt.sys
10:37:33:718 4012 iAimTV4 (0052d118995cbab152daabe6106d1442) C:\WINDOWS\system32\DRIVERS\wCh7xxNT.sys
10:37:34:000 4012 iAimTV5 (791cc45de6e50445be72e8ad6401ff45) C:\WINDOWS\system32\DRIVERS\wATV10nt.sys
10:37:34:281 4012 iAimTV6 (352fa0e98bc461ce1ce5d41f64db558d) C:\WINDOWS\system32\DRIVERS\wATV06nt.sys
10:37:34:609 4012 ialm (50d909fdaf6df35b04c6b6a4bcb6d675) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
10:37:35:062 4012 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
10:37:35:750 4012 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys
10:37:36:187 4012 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
10:37:36:468 4012 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
10:37:36:796 4012 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
10:37:37:203 4012 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
10:37:37:562 4012 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
10:37:37:968 4012 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
10:37:38:328 4012 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
10:37:38:687 4012 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
10:37:39:125 4012 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
10:37:39:406 4012 klmd23 (67e1faa88fb397b3d56909d7e04f4dd3) C:\WINDOWS\system32\drivers\klmd.sys
10:37:39:750 4012 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
10:37:40:203 4012 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
10:37:41:046 4012 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
10:37:41:421 4012 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
10:37:41:734 4012 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
10:37:42:156 4012 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
10:37:42:484 4012 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
10:37:42:968 4012 MREMP50 (9bd4dcb5412921864a7aacdedfbd1923) C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS
10:37:43:031 4012 MREMPR5 (2bc9e43f55de8c30fc817ed56d0ee907) C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS
10:37:43:218 4012 MRENDIS5 (594b9d8194e3f4ecbf0325bd10bbeb05) C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS
10:37:43:390 4012 MRESP50 (07c02c892e8e1a72d6bf35004f0e9c5e) C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS
10:37:43:671 4012 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
10:37:43:937 4012 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
10:37:44:265 4012 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
10:37:44:562 4012 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
10:37:44:859 4012 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
10:37:45:203 4012 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
10:37:45:562 4012 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
10:37:45:984 4012 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
10:37:46:312 4012 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
10:37:46:718 4012 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
10:37:47:234 4012 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
10:37:47:562 4012 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
10:37:48:000 4012 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
10:37:48:328 4012 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
10:37:48:640 4012 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
10:37:49:390 4012 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
10:37:49:640 4012 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
10:37:50:031 4012 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
10:37:50:281 4012 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
10:37:50:671 4012 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
10:37:51:109 4012 P3 (c90018bafdc7098619a4a95b046b30f3) C:\WINDOWS\system32\DRIVERS\p3.sys
10:37:51:515 4012 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
10:37:51:796 4012 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
10:37:52:171 4012 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
10:37:52:453 4012 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
10:37:53:015 4012 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
10:37:53:390 4012 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
10:37:55:187 4012 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
10:37:55:531 4012 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
10:37:55:703 4012 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
10:37:56:578 4012 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
10:37:57:015 4012 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
10:37:57:296 4012 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
10:37:57:562 4012 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
10:37:57:937 4012 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
10:37:58:312 4012 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
10:37:58:625 4012 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
10:37:59:046 4012 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
10:37:59:406 4012 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
10:37:59:562 4012 SASDIFSV (a3281aec37e0720a2bc28034c2df2a56) C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
10:37:59:796 4012 SASENUM (7ce61c25c159f50f9eaf6d77fc83fa35) C:\Program Files\SUPERAntiSpyware\SASENUM.SYS
10:38:00:015 4012 SASKUTIL (61db0d0756a99506207fd724e3692b25) C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys
10:38:00:359 4012 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
10:38:00:656 4012 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
10:38:00:984 4012 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
10:38:01:281 4012 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
10:38:01:765 4012 smwdm (bf208c85119770e6a9b6577019a3d810) C:\WINDOWS\system32\drivers\smwdm.sys
10:38:02:515 4012 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
10:38:02:812 4012 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
10:38:03:312 4012 Srv (89220b427890aa1dffd1a02648ae51c3) C:\WINDOWS\system32\DRIVERS\srv.sys
10:38:03:781 4012 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
10:38:04:187 4012 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
10:38:04:531 4012 symc810 (1ff3217614018630d0a6758630fc698c) C:\WINDOWS\system32\DRIVERS\symc810.sys
10:38:04:796 4012 symc8xx (070e001d95cf725186ef8b20335f933c) C:\WINDOWS\system32\DRIVERS\symc8xx.sys
10:38:05:187 4012 Symmpi (f2b7e8416f508368ac6730e2ae1c614f) C:\WINDOWS\system32\DRIVERS\symmpi.sys
10:38:05:531 4012 sym_hi (80ac1c4abbe2df3b738bf15517a51f2c) C:\WINDOWS\system32\DRIVERS\sym_hi.sys
10:38:05:875 4012 sym_u3 (bf4fab949a382a8e105f46ebb4937058) C:\WINDOWS\system32\DRIVERS\sym_u3.sys
10:38:06:250 4012 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
10:38:06:562 4012 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
10:38:06:968 4012 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
10:38:07:281 4012 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
10:38:07:531 4012 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
10:38:07:843 4012 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
10:38:08:406 4012 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
10:38:08:765 4012 usbaudio (e919708db44ed8543a7c017953148330) C:\WINDOWS\system32\drivers\usbaudio.sys
10:38:09:312 4012 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
10:38:09:640 4012 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
10:38:10:000 4012 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
10:38:10:343 4012 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
10:38:10:687 4012 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
10:38:11:031 4012 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
10:38:11:375 4012 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
10:38:11:671 4012 USB_RNDIS_XP (bee793d4a059caea55d6ac20e19b3a8f) C:\WINDOWS\system32\DRIVERS\usb8023.sys
10:38:12:125 4012 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
10:38:12:468 4012 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys
10:38:12:796 4012 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
10:38:13:218 4012 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
10:38:13:562 4012 Wdf01000 (bbcfeab7e871cddac2d397ee7fa91fdc) C:\WINDOWS\system32\Drivers\wdf01000.sys
10:38:13:968 4012 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
10:38:14:250 4012 WpdUsb (cf4def1bf66f06964dc0d91844239104) C:\WINDOWS\system32\DRIVERS\wpdusb.sys
10:38:14:437 4012 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
10:38:14:687 4012 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
10:38:15:109 4012 {6080A529-897E-4629-A488-ABA0C29B635E} (1a301c3c65a3d119803fbac5ab65897f) C:\WINDOWS\system32\drivers\ialmsbw.sys
10:38:15:546 4012 {D31A0762-0CEB-444e-ACFF-B049A1F6FE91} (4afee4b1625d5146b16526e48953d7a6) C:\WINDOWS\system32\drivers\ialmkchw.sys
10:38:15:578 4012 Reboot required for cure complete..
10:38:16:406 4012 Cure on reboot scheduled successfully
10:38:16:406 4012
10:38:16:406 4012 Completed
10:38:16:406 4012
10:38:16:406 4012 Results:
10:38:16:406 4012 Registry objects infected / cured / cured on reboot: 0 / 0 / 0
10:38:16:406 4012 File objects infected / cured / cured on reboot: 1 / 0 / 1
10:38:16:406 4012
10:38:16:406 4012 KLMD(ARK) unloaded successfully
JMD
Regular Member
 
Posts: 32
Joined: June 13th, 2010, 9:21 pm

Re: Constantly being Redircted and computer locks up

Unread postby vict0r » June 18th, 2010, 8:37 am

Is PeoplePC your Internet Service Provider? Are you using dial up? Did you try to uninstall the PeoplePC program?


Uninstall misc programs

These applications are best to be uninstalled. They may conflict with the removal process or each other. I recommend that you use only one browser toolbar. Please uninstall if you do not use the following toolbars.

There's one more outdated Java.

    Java(TM) SE Runtime Environment 6 Update 1
    McAfee Security Scan
    MSN Toolbar
    MSN Toolbar <<< possible second entry
    SUPERAntiSpyware Free Edition
    Verizon Broadband Toolbar
    Yahoo! Toolbar

  • Click on Start > All programs > Accessories > Run.
  • In the open text box copy/paste appwiz.cpl Then click Ok.
  • Uninstall the programs listed above.

If you don't use it, please also uninstall Coupon Printer for Windows


SystemLook

Please download SystemLook by jpshortstuff from one of the links below and save it to your Desktop.
Link 1 | Link 2
  • Double-click SystemLook.exe to run the tool.
  • Copy the contents of the following codebox into the main textfield:
    Code: Select all
    :dir
    %programfiles%\PeoplePC /s

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
The log can also be found as a text document on your Desktop named SystemLook.txt


Malwarebytes' Anti-Malware

  • Start the already installed Malwarebytes Anti Malware. You can find it in the Startmenu > Programs > Malwarebytes Anti Malware
  • Navigate to the Update tab, click Check for Updates and complete the update process.
  • Navigate to the Scanner tab and select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Check all items and click Remove Selected.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 or 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
  • The log can also be found here:
    C:\Documents and Settings\<Your Username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt


RSIT (Random's System Information Tool)

Please download RSIT by random/random... and save it to your desktop.
  • Double click on RSIT.exe to run it.
  • Please read the disclaimer... click on Continue.
  • RSIT will start running. When done... 2 logs files...will be produced.
  • The first one, "log.txt", << will be maximized
  • The second one, "info.txt", << will be minimized.
Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)


When ready, please post the following (use more than one reply if necessary):
  • Answers to my questions.
  • The SystemLook log.
  • The Malwarebytes Anti Malware log.
  • The RSIT logs.
  • How is the computer performing now?

Continue to reply to this thread until I tell you that the logs are clean! Absence of symptoms does not necessarily mean a clean computer!
vict0r
Regular Member
 
Posts: 1043
Joined: December 3rd, 2008, 3:00 pm

Re: Constantly being Redircted and computer locks up

Unread postby JMD » June 18th, 2010, 9:53 am

Good morning Vic,

When I try to uninstall Verizon Broadband Toolbar it says toolbar DLL was not found and leaves it in my programs ?
JMD
Regular Member
 
Posts: 32
Joined: June 13th, 2010, 9:21 pm

Re: Constantly being Redircted and computer locks up

Unread postby JMD » June 18th, 2010, 9:58 am

When I am removing SUPERAntiSpyware Free Edition It says DO you wish to remove scanning logs & quarantined times? YES or NO
JMD
Regular Member
 
Posts: 32
Joined: June 13th, 2010, 9:21 pm

Re: Constantly being Redircted and computer locks up

Unread postby vict0r » June 18th, 2010, 10:13 am

Good morning.

I'll keep that Verizon toolbar in mind. Don't worry about it.

You can keep the SUPERAntiSpyware logs and quarantined items if you are unsure if they are safe to remove and just continue with the instructions.
vict0r
Regular Member
 
Posts: 1043
Joined: December 3rd, 2008, 3:00 pm

Re: Constantly being Redircted and computer locks up

Unread postby JMD » June 18th, 2010, 10:24 am

O.K. Thanks

No people pc is not my provider

No I do not have dial up
It is not listed in my Programs so how would/ could I Remove it?????
JMD
Regular Member
 
Posts: 32
Joined: June 13th, 2010, 9:21 pm
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