My registered copy of MBAM periodically finds a registry key, such as "Street-Ads" which comes back after some time. Apparently I have not successfully removed it all (sigh) and I need some help.
I am running Symantec and MBAM - neither of which finds anything on a full scan.
My HJT report is as follows:
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aved at 15:45:25, on 6/11/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS.2\System32\smss.exe C:\WINDOWS.2\system32\winlogon.exe C:\WINDOWS.2\system32\services.exe C:\WINDOWS.2\system32\lsass.exe C:\WINDOWS.2\system32\svchost.exe C:\WINDOWS.2\System32\svchost.exe C:\WINDOWS.2\system32\spoolsv.exe C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe C:\Program Files\MBAM\mbamservice.exe C:\Program Files\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe C:\WINDOWS.2\system32\svchost.exe C:\WINDOWS.2\system32\winlogon.exe C:\Program Files\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe C:\WINDOWS.2\Explorer.EXE C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe C:\Program Files\MBAM\mbamgui.exe C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe C:\PROGRA~1\MICROS~4\rapimgr.exe C:\WINDOWS.2\System32\svchost.exe C:\WINDOWS.2\System32\vssvc.exe C:\WINDOWS.2\system32\dllhost.exe C:\WINDOWS.2\system32\dllhost.exe C:\Program Files\MyMobiler\MyMobiler\MyMobiler.exe C:\Program Files\Firefox\firefox.exe C:\WINDOWS.2\system32\msiexec.exe C:\Program Files\Microsoft ActiveSync\WCESMgr.exe C:\Program Files\Microsoft ActiveSync\wcescomm.exe C:\WINDOWS.2\system32\wuauclt.exe C:\Program Files\Notepad++\notepad++.exe C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 O2 - BHO: (no name) - {3C0F2C15-3CD2-82ED-6CE4-ECF60D7A645A} - (no file) O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.7.0.12\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.7.0.12\IPSBHO.DLL O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.7.0.12\coIEPlg.dll O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing) O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\MBAM\mbamgui.exe" /starttray O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe" O4 - HKCU\..\Run: [Epson Stylus NX510(Network)] C:\WINDOWS.2\System32\spool\DRIVERS\W32X86\3\E_FATIFIA.EXE /FU "C:\WINDOWS.2\TEMP\E_S1B6E.tmp" /EF "HKCU" O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.2\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.2\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1239513439234 O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.1.66.0.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS.2\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS.2\system32\browseui.dll O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\MBAM\mbamservice.exe O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe -- End of file - 7401 bytes
The uninstall report is as follows:
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007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) 2007 Microsoft Office Suite Service Pack 2 (SP2) ACDSee 4.0 Acrobat.com Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Photoshop 7.0 Amazon MP3 Downloader 1.0.9 Apple Software Update Ask Toolbar Avanquest update Bejeweled 1.23 Belarc Advisor 8.1 CCleaner CeRegEditor 0.0.5.1 CleanMem Clickie CPUID CPU-Z 1.53.1 Diskeeper 2009 Professional DTS Plug-in Epson Event Manager EPSON NX510 Series Printer Uninstall EPSON Scan EpsonNet Print EpsonNet Setup ERUNT 1.1j eWallet 7.1 Express Rip ExtremeCopy FastStone Photo Resizer 2.6 Fidelity Active Trader Pro® Foxit Reader Free Tetrix HiJackThis Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB915800-v4) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) ImgBurn Intel(R) Graphics Media Accelerator Driver Intel(R) Matrix Storage Manager Intel(R) PRO Network Connections Drivers Java(TM) 6 Update 13 LimeWire PRO 5.1.2 Magic DVD Copier Version 4.9 build 2 Malwarebytes' Anti-Malware Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 3.5 SP1 Microsoft ActiveSync Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft Kernel-Mode Driver Framework Feature Pack 1.7 Microsoft National Language Support Downlevel APIs Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook Connector Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft Sync Framework 2.0 Core Components (x86) ENU Microsoft Sync Framework 2.0 Provider Services (x86) ENU Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microtek ScanWizard Motorola Driver Installation 4.2.0 Motorola Phone Tools Motorola Software Update Mozilla Firefox (3.5.5) Mozilla Thunderbird (2.0.0.22) Mp3tag v2.43 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MWSnap 3 Nero 9 Nero BackItUp 4 Nero MediaHome 4 Nero Move it neroxml Norton Internet Security Notepad++ NTREGOPT 1.1j Passware Kit Enterprise 9.3 PDFCreator Performance Platform Voguecash Photo DVD Maker Professional 8.07 QuickBooks Pro 2000 Quicken Family Lawyer 2001 QuickTime QuoteTracker R-Drive Image 4.6 Realtek High Definition Audio Driver Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB969679) Security Update for 2007 Microsoft Office System (KB976321) Security Update for 2007 Microsoft Office System (KB978380) Security Update for Microsoft Office Excel 2007 (KB969682) Security Update for Microsoft Office Excel 2007 (KB978382) Security Update for Microsoft Office Outlook 2007 (KB972363) Security Update for Microsoft Office PowerPoint 2007 (KB957789) Security Update for Microsoft Office PowerPoint 2007 (KB957789) Security Update for Microsoft Office Publisher 2007 (KB980470) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB969613) Security Update for Microsoft Office system 2007 (KB969613) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB969604) Security Update for Microsoft Office Word 2007 (KB969604) Security Update for Windows Internet Explorer 7 (KB938127-v2) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 7 (KB974455) Security Update for Windows Internet Explorer 7 (KB976325) Security Update for Windows Internet Explorer 7 (KB978207) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Search 4 - KB963093 Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958215) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960714) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB980232) Shanghai II Sky-Banners browser enhancer Stalled Printer Repair 1.2 Street-Ads Browser Enhancer SyncToy 2.1 (x86) System Requirements Lab for Intel TaxACT 2009 TaxACT 2009 New York The Ultimate Troubleshooter Unlocker 1.8.7 Update for 2007 Microsoft Office System (KB967642) Update for 2007 Microsoft Office System (KB967642) Update for 2007 Microsoft Office System (KB981715) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office InfoPath 2007 (KB976416) Update for Microsoft Office OneNote 2007 (KB980729) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Outlook 2007 (KB969907) Update for Microsoft Office Outlook 2007 Help (KB963677) Update for Microsoft Office Word 2007 Help (KB963665) Update for Outlook 2007 Junk Email Filter (kb970012) Update for Outlook 2007 Junk Email Filter (kb981726) Update for Windows Internet Explorer 7 (KB976749) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB978506) Update for Windows Internet Explorer 8 (KB980182) Update for Windows XP (KB898461) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) WavePad Uninstall Winamp WinCE CAB Manager Windows Essentials Media Codec Pack 1.0 Windows Installer Clean Up Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player 11 Windows Resource Kit Tools WinZip 14.0 Xara Web Designer Xteq Systems X-Setup 6.3
Thanks in advance for any help you can offer!
Cheers,
Andy
