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Possible Malware related problems.Would appreciate Help.

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Re: Possible Malware related problems.Would appreciate Help

Unread postby paulo » June 18th, 2010, 12:16 pm

Hello OD.I posted a reply yesterday but I noticed it hasn't registered?So here it is again.
I have saved the GMER scan log in win word(As it wasn't allowing me to save it in notepad for some reason)I have tried to upload it as an attachment it says file uploading but I can't see it in my reply.Are you receiveing the GMER scan log attachment ok?It's too big to copy and paste.There also wasn't any log created by the eset online scan but I can tell you that it found no threats.What should I do next?Thanks.
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Re: Possible Malware related problems.Would appreciate Help

Unread postby Odd dude » June 19th, 2010, 4:13 am

I'm sorry, I don't see any attachments.

I see you have WinRAR installed - could you compress the log using WinRAR for me? All you need to do is right-click the log file, choose the WinRAR menu, choose add to archive, then in the bottom-left portion of the window that opens choose "Best" for compression method and click OK. You should be able to upload the resulting .rar file.
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Re: Possible Malware related problems.Would appreciate Help

Unread postby paulo » June 19th, 2010, 5:07 am

Hi OH.Great that worked.Here it is.Thanks.
You do not have the required permissions to view the files attached to this post.
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Re: Possible Malware related problems.Would appreciate Help

Unread postby Odd dude » June 19th, 2010, 10:48 am

Perfect :D

The GMER log is clean - and all your other logs have been clean also. Thus I'd say you're free of malware. :)
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Re: Possible Malware related problems.Would appreciate Help

Unread postby paulo » June 20th, 2010, 6:57 am

Hi OD.Thanks,that's great.I'll just have to get the problem with not being able to run the windows safety scanner and the safe mode with networking problem solved then.Is there any hijack this entries needing fixed before uninstalling it?If you'e happy then I'm happy.Thank you for your help :)
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Re: Possible Malware related problems.Would appreciate Help

Unread postby Odd dude » June 20th, 2010, 7:31 am

There isn't anything else you need to do.

Is it OK if I ask for this topic to be closed now?
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Re: Possible Malware related problems.Would appreciate Help

Unread postby paulo » June 20th, 2010, 12:02 pm

Yes.Thank you for your assistance.
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Re: Possible Malware related problems.Would appreciate Help

Unread postby Gary R » June 20th, 2010, 1:24 pm

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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