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Search redirects

Unread postby Ronnies » June 7th, 2010, 10:47 am

Recently I have been getting redirects on searches in Firefox. The culprit is OHTGNOENRIGA.COM. I have have run scans with Malwarebytes and Zonealarm Security Suite and have removed some trojans but I still have the search problem. OS is Win 7. Please help to overcome this problem.

My hijack this log is as follows:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:17:34 AM, on 8/6/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Quicken 2004\qagent.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ACT\Act for Windows\Act.Outlook.Service.exe
C:\Windows\system32\mrtMngr.EXE
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\FireTrust\MailWasher\MailWasherPro.exe
C:\Program Files\FireTrust\MailWasher\MailWasherProApp.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Siber Systems\GoodSync\GoodSync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: MyAshampoo Toolbar - {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - C:\Program Files\MyAshampoo\tbMyA1.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: MyAshampoo Toolbar - {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - C:\Program Files\MyAshampoo\tbMyA1.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: MyAshampoo Toolbar - {a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - C:\Program Files\MyAshampoo\tbMyA1.dll
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\Quicken 2004\QAGENT.EXE
O4 - HKLM\..\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Act.Outlook.Service] "C:\Program Files\ACT\Act for Windows\Act.Outlook.Service.exe"
O4 - HKLM\..\Run: [Act! Preloader] "C:\Program Files\ACT\Act for Windows\ActSage.exe" -preload
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Google Update] "C:\Users\Ron\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe" -s
O4 - Startup: MailWasherPro.lnk = C:\Program Files\FireTrust\MailWasher\MailWasherPro.exe
O4 - Startup: Scheduler.lnk = C:\Program Files\3B Software\Common\Scheduler\wcomschd.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken 2004\QWDLLS.EXE
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {638F11AA-DF27-433b-BA2E-7281CE561D71} - C:\Program Files\Xmarks\IE Extension\xmarkssync.exe (HKCU)
O9 - Extra 'Tools' menuitem: Xmarks for IE... - {638F11AA-DF27-433b-BA2E-7281CE561D71} - C:\Program Files\Xmarks\IE Extension\xmarkssync.exe (HKCU)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O23 - Service: ACT! Scheduler - Sage Software, Inc. - C:\Program Files\ACT\Act for Windows\Act.Scheduler.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.7\retrorun.exe
O23 - Service: Retrospect Helper - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.7\rthlpsvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

--
End of file - 11565 bytes

Unistall list:

ACDSee Photo Manager 12 ACD Systems International Inc. 20/4/2010 120.1 MB 12.0.342
ACT! by Sage 2010 Sage Software, Inc. 21/5/2010 112.2 MB 12.0.0.0
Ad-Aware Lavasoft 26/5/2010
Ad-Aware Email Scanner for Outlook Lavasoft 26/5/2010 0.67 MB 1.0.0
Adobe Download Manager NOS Microsystems Ltd. 1/5/2010 1.6.2.63
Adobe Flash Player 10 ActiveX Adobe Systems Incorporated 15/2/2010 10.0.45.2
Adobe Flash Player 10 Plugin Adobe Systems Incorporated 1/5/2010 10.0.45.2
AI RoboForm 14/3/2010
ALTools Update ESTsoft Corp. 16/3/2010
ALZip ESTsoft Corp. 16/3/2010 v7.52
Apple Application Support Apple Inc. 1/4/2010 39.7 MB 1.2.1
Apple Mobile Device Support Apple Inc. 5/5/2010 19.7 MB 3.0.1.3
Apple Software Update Apple Inc. 26/12/2009 2.16 MB 2.1.1.116
Ashampoo Burning Studio 10.0.1 ashampoo GmbH & Co. KG 26/5/2010 197.6 MB 10.0.1
Ashampoo Snap 3.40 ashampoo GmbH & Co. KG 15/4/2010 22.9 MB 3.4.0
AviSynth 2.5 27/12/2009
Bonjour Apple Inc. 27/4/2010 0.76 MB 2.0.1.2
Brava! Reader 3.3 IGC 16/12/2009 3.3
Bulk Rename Utility 2.7.1.1 TGRMN Software 16/12/2009
Canon Inkjet Printer Driver Add-On Module V2.00 16/12/2009
Canon MP Navigator EX 1.0 16/12/2009
Canon Utilities Easy-PhotoPrint EX 16/12/2009
Canon Utilities My Printer 16/12/2009
Canon Utilities Solution Menu 16/12/2009
CanoScan 8800F 16/12/2009
CCleaner Piriform 26/5/2010 2.32
CD-LabelPrint 16/12/2009
Common-Use Signing Interface Commonwealth Government of Australia 10/1/2010
ConvertHelper 2.2 DownloadHelper 7/5/2010
Diskeeper 2010 Diskeeper Corporation 14/5/2010 28.5 MB 14.0.903.32
Dropbox 5/6/2010 0.8.69
DVD-CLONER V7.30 Build 995 OpenCloner Inc. 25/5/2010 25.6 MB 7.30.0.995
EASEUS Partition Master 5.8.1 Home Edition EASEUS 31/5/2010 42.5 MB
Fiesta Download Manager 14/5/2010
GetDiz 4.5 Outertech 15/12/2009 4.5
GoodSync Siber Systems 14/3/2010 9.77 MB 8.1.7.0
HiJackThis Trend Micro 31/5/2010 0.36 MB 1.0.0
iTunes Apple Inc. 5/5/2010 160.0 MB 9.1.1.12
Java(TM) 6 Update 20 Sun Microsystems, Inc. 31/5/2010 94.5 MB 6.0.200
Just Great Software EditPad Lite 6.5.2 Just Great Software 15/12/2009 4.00 MB 6.5.2
jv16 PowerTools 2009 Macecraft Software 16/12/2009
K-Lite Codec Pack 5.9.4 (Full) 7/5/2010 48.5 MB 5.9.4
Link Shell Extension 28/4/2010
Logitech SetPoint 6.0 Logitech 28/2/2010 39.1 MB 6.00.68
MailWasher Pro FireTrust Limited 4/6/2010 27.7 MB
MailWasherPro Firetrust 1/6/2010 15.2 MB 0.95.7
Malwarebytes' Anti-Malware Malwarebytes Corporation 6/5/2010 8.51 MB
Microsoft .NET Framework 1.1 15/12/2009
Microsoft Office Home and Student 2007 Microsoft Corporation 15/12/2009 12.0.6425.1000
Microsoft Office Outlook 2007 Microsoft Corporation 15/12/2009 12.0.6425.1000
Microsoft Silverlight Microsoft Corporation 3/6/2010 48.7 MB 4.0.50524.0
Microsoft SQL Server 2005 Microsoft Corporation 3/1/2010
Microsoft SQL Server Native Client Microsoft Corporation 3/1/2010 2.59 MB 9.00.4035.00
Microsoft SQL Server Setup Support Files (English) Microsoft Corporation 3/1/2010 20.1 MB 9.00.4035.00
Microsoft SQL Server VSS Writer Microsoft Corporation 3/1/2010 0.66 MB 9.00.4035.00
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Corporation 16/12/2009 0.25 MB 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 15/12/2009 0.41 MB 8.0.56336
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Corporation 18/12/2009 1.42 MB 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 28/2/2010 0.23 MB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 16/12/2009 0.58 MB 9.0.30729.4148
MozBackup 1.4.10 Pavel Cvrcek 22/12/2009
Mozilla Firefox (3.6.3) Mozilla 3/4/2010 3.6.3 (en-GB)
Mozilla Thunderbird (3.0.4) Mozilla 30/3/2010 3.0.4 (en-GB)
Mp3tag v2.46a Florian Heidenreich 14/5/2010 v2.46a
MSXML 4.0 SP2 (KB954430) Microsoft Corporation 16/12/2009 35.00 KB 4.20.9870.0
MSXML 4.0 SP2 (KB973688) Microsoft Corporation 16/12/2009 1.33 MB 4.20.9876.0
MyAshampoo Toolbar 26/5/2010
PDFCreator Frank Heindörfer, Philip Chinery 20/1/2010 0.9.9
QuickBooks 2009-10 Service Pack 1 Reckon Ltd 16/12/2009 17.05.0000
QuickBooks Pro 2009-10 15/12/2009
QuickBooks Pro 2010-11 Reckon Ltd 11/5/2010
Quicken 2004 Personal 15/12/2009
QuickTime Apple Inc. 1/4/2010 73.8 MB 7.66.71.0
Real Alternative 2.0.1 Lite 4/1/2010 2.0.1
RealOptimizer Plug-in ACD Systems International 21/4/2010 8.98 MB 1.0.0
Retrospect 7.7 EMC 29/3/2010 54.0 MB 7.70.325
Revo Uninstaller Pro 2.2.0 VS Revo Group, Ltd. 28/4/2010 27.2 MB 2.2.0
Sophos Anti-Rootkit 1.5.0 Sophos Plc 30/5/2010 1.5.0
Spybot - Search & Destroy Safer Networking Limited 30/5/2010 1.6.2
SUPER © Version 2010.bld.38 (May 2, 2010) eRightSoft 7/5/2010 Version 2010.bld.38 (May 2, 2010)
SupportSoft Assisted Service SupportSoft 16/12/2009 3.45 MB 15
Switch Sound File Converter NCH Software 21/4/2010
TomTom HOME 2.7.3.1894 TomTom 4/5/2010 2.7.3.1894
TomTom HOME Visual Studio Merge Modules TomTom International B.V. 4/5/2010 1.88 MB 1.0.2
Unlocker 1.8.8 Cedrick Collomb 7/4/2010 1.8.8
Windows Media Encoder 9 Series 15/4/2010
Windows Media Player Firefox Plugin Microsoft Corp 10/1/2010 0.29 MB 1.0.0.8
WinMend Folder Hidden 1.4.0 WinMend.com 24/4/2010
WinX Free iPhone Video Converter 3.3 Digiarty Software, Inc. 27/12/2009
Xmarks for IE Xmarks 1/1/2010 3.21 MB 127.0.138
ZoneAlarm Security Suite Check Point, Inc 7/4/2010 9.1.507.000
µTorrent 8/1/2010 1.8.5
Ronnies
Active Member
 
Posts: 2
Joined: June 7th, 2010, 9:47 am
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Re: Search redirects

Unread postby deltalima » June 10th, 2010, 7:44 am

Hi Ronnies,

Welcome to the forum.

My nickname is deltalima and I will be helping you with your computer problems.

The logs can take some time to research, so please be patient with me.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.


Please note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

I see that you have installed and are using ACT! by Sage 2010 Sage Software, Inc., this is described by the publisher as ACT! by Sage 2010 is contact management software that gives you the tools to build and maintain successful relationships with your customers.

Please confirm that this computer is used for business purposes.
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Re: Search redirects

Unread postby Ronnies » June 10th, 2010, 8:34 am

Hi

The computer is not a busimess computer, it is for personal use at home but I do sync it with my works computer so I can do some work at home whenever necessary.

Rgds
Ron
Ronnies
Active Member
 
Posts: 2
Joined: June 7th, 2010, 9:47 am

Re: Search redirects

Unread postby Dakeyras » June 10th, 2010, 9:17 am

As this issue involves either a company owned machine or a machine that is used for business purposes, it falls outside the scope of this forum. Therefore, this topic is now closed.
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Posts: 8732
Joined: November 21st, 2007, 5:30 am
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