Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

HTTP Tidserv Request 2

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: HTTP Tidserv Request 2

Unread postby melboy » June 8th, 2010, 4:58 pm

Hi

One last thing.


Backup the Registry:

Modifying the Registry can create unforseen problems, so it always wise to create a backup before doing so.

  • Please go here and download ERUNT.
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Install ERUNT by following the prompts.
  • Use the default install settings but say no to the portion that asks you to add ERUNT to the Start-Up folder. You can enable this option later if you wish.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup. Note: the default location is C:\WINDOWS\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.(System registry & Current user registry)
  • Click on OK
  • When the Question pop-up appears click on Yes to create the folder.
  • After a short duration the Registry backup is complete! popup will appear
  • Now click on OK. A backup has been created.



OTM

Download OTM by Old Timer and save it to your Desktop.
  • Double-click OTM.exe to run it.
  • Paste the following code under the Image area. Do not include the word Code.
    Code: Select all
    :Reg
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
    "{EF99BD32-C1FB-11D2-892F-0090271D4F88}"=-
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
    "HonorAutoRunSetting"=dword:00000001
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
    "C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\VZGbpoCwie.exe"=-
    
    :Commands
    [purity]
    [emptytemp]
    [start explorer]
    [Reboot]
    

    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large Image button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.


NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
User avatar
melboy
MRU Expert
MRU Expert
 
Posts: 3670
Joined: July 25th, 2008, 4:25 pm
Location: UK
Advertisement
Register to Remove

Re: HTTP Tidserv Request 2

Unread postby wovercast » June 8th, 2010, 8:24 pm

All processes killed
========== REGISTRY ==========
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ deleted successfully.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer\\"HonorAutoRunSetting"|dword:00000001 /E : value set successfully!
Registry value HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list\\C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\VZGbpoCwie.exe deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Ashley Foster
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: HP_Administrator
->Temp folder emptied: 586043 bytes
->Temporary Internet Files folder emptied: 669221 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: MCX1
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 33432 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 1.00 mb


OTM by OldTimer - Version 3.1.12.2 log created on 05082010_191519

Files moved on Reboot...
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\QGQ5UW2J\viewtopic[1].htm moved successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
File C:\WINDOWS\temp\Perflib_Perfdata_884.dat not found!
File C:\WINDOWS\temp\Perflib_Perfdata_904.dat not found!

Registry entries deleted on Reboot...
wovercast
Active Member
 
Posts: 12
Joined: June 3rd, 2010, 4:42 pm

Re: HTTP Tidserv Request 2

Unread postby melboy » June 9th, 2010, 12:32 pm

Hi


OTM by OldTimer

You should still have this on your Desktop.

  • Double-click OTM.exe
  • Click the CleanUp! button
  • Select Yes when the Begin cleanup Process? Prompt appears
  • If you are prompted to Reboot during the cleanup, select Yes
  • The tool will delete itself once it finishes, if not delete it by yourself


==========


Your log now appears to be clean.


Your computer was infected with a ROOTKIT. In particular, the TDL3 rootkit, also known as Win32/Alureon. A rootkit is a set of software tools intended for concealing running processes, files or system data from the operating system.

Due to its rootkit functionality, it's impossible to tell what may have been done when the system was compromised.

Therefore it may be prudent to:

  1. Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts.
  2. Change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password)

What are rootkits from Wikipedia

How do I respond to a possible identity theft and how do I prevent it


================


This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.



General Security and Computer Health
Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.

  • Clear Infected System Restore Points
    • Turn System Restore off
    • On the Desktop, right click on the My Computer icon.
    • Click Properties.
    • Click the System Restore tab.
    • Check Turn off System Restore.
    • Click Apply, and then click OK.
      Restart your computer

      ==
    • Turn System Restore on
    • On the Desktop, right click on the My Computer icon.
    • Click Properties.
    • Click the System Restore tab.
    • Uncheck Turn off System Restore on all drives.
    • Click Apply
    • Click each drive in turn where system restore is not required and click Settings
      Note: System restore is only needed on drives with an operating system installed
    • For each drive without an operating system, check Turn off system restore on this drive, click Yes then click OK.
    Note: only do this once, and not on a regular basis

  • Make sure that you keep your antivirus updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
    Uninstall Tools for Major Antivirus Products
  • Security Updates for Windows, Internet Explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
    Note: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
  • Update Non-Microsoft Programs
    Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.


Recommended Programs

I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.

  • WinPatrol
    As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
  • Malwarebytes' Anti-Malware
    As you already have Malwarebytes' Anti-Malware on board I would keep it regularly updated and run regular quick scans with it. (TIP: Cleaning out temp files can reduce scanning times.)
    Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. The Full version includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.
  • Hosts File
    For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
  • Use an alternative Internet Browser
    Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:
    Firefox
    Opera


Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date.

Also please read this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Happy surfing and stay clean!
User avatar
melboy
MRU Expert
MRU Expert
 
Posts: 3670
Joined: July 25th, 2008, 4:25 pm
Location: UK

Re: HTTP Tidserv Request 2

Unread postby wovercast » June 9th, 2010, 9:58 pm

Thanks for all of your help. Everything looks good!
wovercast
Active Member
 
Posts: 12
Joined: June 3rd, 2010, 4:42 pm

Re: HTTP Tidserv Request 2

Unread postby melboy » June 10th, 2010, 12:09 pm

You're welcome! :)
User avatar
melboy
MRU Expert
MRU Expert
 
Posts: 3670
Joined: July 25th, 2008, 4:25 pm
Location: UK

Re: HTTP Tidserv Request 2

Unread postby jmw3 » June 10th, 2010, 12:33 pm

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
jmw3
MRU Emeritus
MRU Emeritus
 
Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 13 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware