I am in the middle of trying to clear things up. The process went from good to bad from my perspective.
I am using IE and not Firefox as one of the previos "exercises" I was told to do deleted almost every icon on my desk top. I also can no longer save to my deskstop. So the last ecercise asked me to save a log on thedesk top and then drag it to another icon. I could not save on the desktop so that did not work
The last "exercise" calls for going to "Kaspersky" online but evertime I try to run that it tells my my internet connection has been disrupted. I am hard wired to my modem as my problem also is my laptop will no longer connect to any wiresless signal, anywhere. This started with the virus problem.
The whole process seemed to clean up some viruses and speed up my system, but the whole desktop issue has me nervous. In one week I will be an online college student again and it is extremly helpful to have the Word program on my desktop along with any current homework assignments.
I do not know what to do next.
I do appreciate the "Malware Removal Experts" And because of what you have already done I have faith that we will finish the process.
What is next?
