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Mozilla redirects my browser

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Mozilla redirects my browser

Unread postby jellydonuts » May 22nd, 2010, 3:52 pm

Mozilla keeps redirecting my browser to sites I don't want to to go to. Most of the sites seem to be advertising or dead search engine sites.

Here are my log files:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:32:17 PM, on 5/22/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TECO\TEco.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Clearwire\Connection Manager\ClearwireCM.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\program files\clearwire\connection manager\Location Finder\mylocal.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\system32\notepad.exe
C:\Windows\system32\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NDSTray.exe] "C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe"
O4 - HKLM\..\Run: [cfFncEnabler.exe] "C:\Program Files\TOSHIBA\ConfigFree\cfFncEnabler.exe"
O4 - HKLM\..\Run: [TWebCamera] "%ProgramFiles%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
O4 - HKLM\..\Run: [SmartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
O4 - HKLM\..\Run: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [Clearwire Connection Manager] "C:\Program Files\Clearwire\Connection Manager\ClearwireCM.exe" -a
O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
O4 - HKLM\..\Run: [TPCHWMsg] %ProgramFiles%\TOSHIBA\TPHM\TPCHWMsg.exe
O4 - HKLM\..\Run: [ToshibaServiceStation] C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx2.hotmail.com/mail/w4/pr01/ph ... den-us.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Clearwire Con App Svc (CACLEARWIRE) - SmithMicro Inc. - C:\Program Files\Clearwire\Connection Manager\ConAppsSvc.exe
O23 - Service: TOSHIBA Web Camera Service (camsvc) - TOSHIBA - C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCameraSrv.exe
O23 - Service: Clearwire RcAppSvc (CLEARWIRERcAppSvc) - SmithMicro Inc. - C:\Program Files\Clearwire\Connection Manager\RcAppSvc.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: TOSHIBA Modem region select service (RSELSVC) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\RSelect\RSelSvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Clearwire Device Launch Service (SMSI Device Launch Service) - Unknown owner - C:\Program Files\Clearwire\Connection Manager\DeviceLaunchSvc.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 10178 bytes




µTorrent
3GP Player 2009
7-Zip 4.65
Acrobat.com
Ad-Aware
Ad-Aware
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Reader 8.2.2
AIM 7
Amazon Links
avast! Free Antivirus
BearFlix
CLEAR Connection Manager
Compatibility Pack for the 2007 Office system
Direct DiscRecorder
Download Updater (AOL LLC)
DVD MovieFactory for TOSHIBA
GOM Player
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Java(TM) 6 Update 11
LimeWire 5.5.8
Loki ActiveX Control
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
mIRC
Morpheus Ultra 5.2.3
Mozilla Firefox (3.6.3)
MSVCRT
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Netzero Internet Access Installer
OGA Notifier 2.0.0048.0
Picasa 2
PlayReady PC runtime
QuickBooks Financial Center
Real Alternative 2.0.2
Realtek 8136 8168 8169 Ethernet Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WiFi Protected Setup Library
Realtek WLAN Driver
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Skype Launcher
Spybot - Search & Destroy
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
TOSHIBA Agreement Notification Utility
Toshiba Application and Driver Installer
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA eco Utility
TOSHIBA eco Utility
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA HDD/SSD Alert
TOSHIBA Internal Modem Region Select Utility
TOSHIBA PC Health Monitor
Toshiba Quality Application
TOSHIBA Recovery Disc Creator
Toshiba Registration
Toshiba Resources Page
TOSHIBA SD Memory Utilities
TOSHIBA Service Station
TOSHIBA Software Modem
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB981715)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
VDownloader 1.12
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 1.0.5
WildTangent Games
Winamp (remove only)
Windows Essentials Media Codec Pack 2.3d
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Player Firefox Plugin
WinZip
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
YouTube Downloader 2.5.4
jellydonuts
Active Member
 
Posts: 1
Joined: May 22nd, 2010, 3:43 pm
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Re: Mozilla redirects my browser

Unread postby Wingman » May 23rd, 2010, 6:57 pm

Hello jellydonuts Welcome to the forum.

My name is Wingman, and I'll be helping you with any malware problems.
The logs I request can take a while to research, so please be patient.

Before we begin...please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. DO NOT run any other fix or removal tools unless instructed to do so!
  3. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  4. Only- post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  5. Print each set of instructions...if possible...your Internet connection will not be available during some fix processes.
  6. Only- reply to this thread, do not start another ... Please, continue responding, until I give you the "All Clean"

Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

Please do not make any changes to your system: do not add or remove any software, run any scans or "fix" programs and/or remove any files unless instructed to do so, by me. Please read these instructions carefully before executing and then perform the steps, in the order given. If you have any questions or problems, executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Vista - Windows 7 Users - Please Note:
The programs I ask you to run need to be installed and run in Administrator Mode by... Right clicking the installation file and the executable program file & selecting: Run as Administrator. Additionally, the built-in User Account Control (UAC) utility, if enabled, may prompt you for permission to run the program. When prompted, please select: Allow. Reference: User Account Control (UAC) and Running as Administrator

Step 1.
P2P Advisory!
IMPORTANT There are signs of one or more P2P (Peer to Peer) File Sharing Programs installed on your computer.
µTorrent
LimeWire 5.5.8
Morpheus Ultra 5.2.3


As long as you have the P2P program(s) installed, per Forum Policy, I can offer you no further assitance.
If you choose NOT to remove the program(s)...indicate that in your next reply and this topic will be closed.
Otherwise, please perform the following steps:
Remove P2P Program(s)
  1. Click on Start > Control Panel and double click on Programs and Features.
  2. Locate the following program:
    µTorrent
    LimeWire 5.5.8
    Morpheus Ultra 5.2.3
  3. Click on the Change/Remove button to uninstall it.
    Repeat steps 2 and 3 for each program listed.
  4. When the program(s) have been uninstalled... Close Control Panel.

Step 2.
ERUNT - Emergency Recovery Utility NT
If you already have this program installed, please proceed to the Run: portion of these instructions.
Modifying the Registry can create unforeseen problems, so it's always wise to create a backup before doing so.
This is a free program that allows you to keep a complete backup of your registry and restore it when needed.
ERUNT utility program
Download:

  1. Please download ERUNT...by Lars Hederer. Save it to your desktop.
  2. Double-click erunt-setup-exe to run the install process. Install ERUNT by following the prompts.
    VISTA/W7 users: right-click erunt-setup-exe, select "Run As Administrator" to run the install process. Install by following prompts.
  3. Use the default install settings...
  4. Make sure the first two check boxes -> (Create ERUNT and NTREGOPT desktop icons) are checked.
    Say "NO" if prompted or asked if you want to add ERUNT to the Start-Up folder. You can enable this later.
  5. Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
    VISTA/W7 users: right-click the desktop icon, select "Run As Administrator" or start it at the end of the setup process.
  6. Choose a location for the backup. Note: the default location is C:\WINDOWS\ERDNT which is fine.
  7. Click on OK ... then click on "YES" to create the folder.
Run:
This will create a full backup of your registry... ERUNT can be used to restore the registry from this backup, if needed.
  1. Please navigate to Start >> All Programs >> ERUNT, then double-click ERUNT from the menu.
    Vista/W7 users: right-click on ERUNT in the menu, then select "Run As Administrator". If UAC prompts, please allow it.
  2. Click on OK within the pop-up menu.
  3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
    • System registry.
    • Current user registry.
  4. Next click on "OK"... at the prompt... reply "Yes".
    After a short duration the Registry backup is complete! pop-up message will appear.
  5. Now click on "OK". A registry backup has now been created.
< STOP > If you did not successfully complete this step. < STOP > Do not continue with any other steps, post back and let me know!

Step 3.
Malwarebytes' Anti-Malware
  1. Please start (right-click on the MBAM icon and "Run As Administrator")MBAM (Malwarebytes' Anti-Malware) again.
  2. Press the Update tab.. then press the Check for Updates...button. <<---Important!
    Once any updates are installed or you get the message that you are up-to-date
  3. Press the Scanner tab...
  4. Select FULL SCAN this time... then press the Scan...button. This scan will take a while, so please be patient.
    When the scan finishes...
  5. Check all items except any items (if present) in the C:\System Volume Information folder... then click on Remove Selected.
  6. Let MBAM remove what it can... if there are files to be deleted on reboot... please reboot the machine so MBAM can finish the removal.
    If you rebooted, then you'll need to start MBAM again.
  7. Press the LOG... tab. Locate the most current log file.
    Please copy and paste the most recent log (from this new run) in your next reply.

Step 4.
RSIT (Random's System Information Tool)
Please download RSIT by random/random... save it to your desktop.
  1. Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
  2. Please read the disclaimer... click on Continue.
  3. RSIT will start running. When done... 2 logs files...will be produced.
    The first one, "log.txt", <<will be maximized... the second one, "info.txt", <<will be minimized.
    These log files can be found in the C:\RSIT folder
  4. Please post both... "log.txt" and "info.txt", file contents in your next reply.

Step 5.
Please include in your next reply:
  1. Any problem executing the instructions?
  2. MBAM FULL scan results.
  3. RSIT log.txt and info.txt file contents.
  4. How is the computer behaving?
Thanks,
Wingman
User avatar
Wingman
Admin/Teacher
Admin/Teacher
 
Posts: 14115
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA

Re: Mozilla redirects my browser

Unread postby Wingman » May 25th, 2010, 9:36 pm

3 Day Response
Hello...
It has been 2 days since my last post to you.
  • Do you still need help with this problem?
  • Do you need more time?
  • Are you having problems understanding or following my instructions?
  • Did you find help elsewhere, for your problem?
Just let me know what's going on otherwise...
After 24 hrs., if you have not replied to this thread... it will be closed!
User avatar
Wingman
Admin/Teacher
Admin/Teacher
 
Posts: 14115
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA

Re: Mozilla redirects my browser

Unread postby jmw3 » May 28th, 2010, 10:02 am

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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