Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Malware galore

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: Malware galore

Unread postby Tetracide » May 21st, 2010, 4:23 pm

System restore is already set to started and automatic. I went to the Windows link and followed instructions but it didn't help. The strange thing is that just a few days ago my windows media player application didn't want to open either.
Tetracide
Regular Member
 
Posts: 20
Joined: May 13th, 2010, 9:43 am
Advertisement
Register to Remove

Re: Malware galore

Unread postby deltalima » May 21st, 2010, 4:31 pm

Hi Tetracide,

System restore is already set to started and automatic. I went to the Windows link and followed instructions but it didn't help


OK, I suggest skipping the system restore section and follow the rest of the instructions then sort system restore later.

The problems with System restore are not coming from malware as all of your latest logs have come back clean.

As this is a dedicated Malware Removal site I think those issues are best left to experts elsewhere..
Here are some excellent Tech sites (in no particular order) that may be able to help with these problems:

User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Malware galore

Unread postby Tetracide » May 21st, 2010, 6:04 pm

Okay Deltalima.
Do you know what's strange though...my Windows media player is not opening either and my Internet browser is only displaying certain website content despite it working a few days ago. I think I might possibly need to install java or active X.
Tetracide
Regular Member
 
Posts: 20
Joined: May 13th, 2010, 9:43 am

Re: Malware galore

Unread postby Tetracide » May 22nd, 2010, 6:40 am

Hi Deltalima,

My virus scan detected a trojan and deleted it today.

5/22/2010 8:27:36 AM Deleted NT AUTHORITY\SYSTEM
C:\WINDOWS\System32\svchost.exe

C:\System Volume Information\_restore{899BDE5B-1249-4C53-BC6E-D697D68F5797}\RP33 \A0045060.exe Generic.dx!ssq (Trojan)

Is it something to be concerned about?
Tetracide
Regular Member
 
Posts: 20
Joined: May 13th, 2010, 9:43 am

Re: Malware galore

Unread postby deltalima » May 22nd, 2010, 11:40 am

Hi Tetracide,

my Internet browser is only displaying certain website content despite it working a few days ago. I think I might possibly need to install java or active X.


When you visit Windows Update Internet Eplorer will be upgraded from version 7 to version 8 and this should fix any active X problems. I don't see Java installed on the computer and so installing Java will fix any Java problems.

My virus scan detected a trojan and deleted it today.


That virus was detected in the System restore area and will be removed once System restore is working and so is nothing to worry about.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Malware galore

Unread postby Tetracide » May 22nd, 2010, 2:24 pm

Cool, thanks for all your help Deltalima, you've been very professional in your approach!
And as a result my computer is back to normal, except for a few minor things. All your
great advice has also made me more knowledgeable, thanks again.
Tetracide
Regular Member
 
Posts: 20
Joined: May 13th, 2010, 9:43 am

Re: Malware galore

Unread postby Dakeyras » May 22nd, 2010, 2:42 pm

As it appears this issue has been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 44 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware