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Security Center and Other Malware

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Re: Security Center and Other Malware

Unread postby deltalima » May 11th, 2010, 10:47 am

Hi ClintonMagus,

Now please run another scan with TDSSKiller and post the log and let me know if the Malwarebytes blocked IP warnings have stopped.
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Re: Security Center and Other Malware

Unread postby ClintonMagus » May 11th, 2010, 9:48 pm

Following the last TDSSKiller run, so far, so good. No site blocks since 8:53 this morning...
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Re: Security Center and Other Malware

Unread postby deltalima » May 12th, 2010, 3:50 am

Hi ClintonMagus,

  • Click Start, point to Settings, and then click Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs,
    highlight Ask Toolbar
    click Remove
  • Close the Add or Remove Programs and the Control Panel windows.

Please re-open HijackThis and select Scan. Check the boxes next to all the entries listed below (if present):

O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O18 - Filter: video/x-flv - {08C72DD4-19AD-49f1-83DA-8542B4D302C5} - (no file)


Now close all other open windows and then click on Fix Checked. Close HijackThis.

Update Java Runtime
You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, & also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 20.
  • Download the latest version of Java Runtime Environment (JRE) 6 Here
  • Scroll down to where it says "JDK 6 Update 20 (JDK or JRE)"
  • Click the orange Download JRE button to the right
  • Select the Windows platform from the dropdown menu
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh
  • Click on the link to download Windows Offline Installation & save the file to your desktop
  • Close any programs you may have running - especially your web browser
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs & remove all older versions of Java
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java(TM) 6) in the name
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions
  • Reboot your computer once all Java components are removed
  • Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version

Please run a quick scan with Malwarebytes and post the log in your next reply.

Please post the log from the last TDSSKiller scan or run it again and post the log and also let me know how the computer is running now.
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Re: Security Center and Other Malware

Unread postby ClintonMagus » May 12th, 2010, 8:16 am

I have tried to remove the Ask toolbar before, and am still getting the same message:

"Error 1316. A network error occurred while attempting to read from the file C:\WINDOWS\Installer\Ask Toolbar.msi."
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Re: Security Center and Other Malware

Unread postby deltalima » May 12th, 2010, 8:26 am

OK, skip that part and continue with the HijackThis section.
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Re: Security Center and Other Malware

Unread postby ClintonMagus » May 12th, 2010, 12:30 pm

Thanks for your help. I had removed the latest Java update based on information i read on another site.

TDSSKiller didn't create a log that I can find.


Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/12/2010 11:15:31 AM
mbam-log-2010-05-12 (11-15-31).txt

Scan type: Quick scan
Objects scanned: 109134
Time elapsed: 5 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
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Re: Security Center and Other Malware

Unread postby deltalima » May 12th, 2010, 1:34 pm

Hi ClintonMagus,

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure

Remove GMER

Delete the GMER icon from your desktop, it will be named yj4mz0op.exe

Delete the TDSSKiller icon, folder and zip file from your desktop.

Uninstall ComboFix

  • Click START then RUN
  • Now type Combofix /Uninstall in the runbox and click OK

Clean up with OTL

  • Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.


Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.[/list]Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
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Re: Security Center and Other Malware

Unread postby Elrond » May 14th, 2010, 6:45 am

ClintonMagus this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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