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Hjinstall log and uninstall list

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Hjinstall log and uninstall list

Unread postby sameer_jaju » April 3rd, 2010, 9:47 pm

Dear Helpers,

Thank you for such nice services.

While using internet, I get message with dialogue box ( I can not put in exact words) like your computer is infected with virus and need to be checked. If I click on on 'Yes' or 'ok' then it take me to a page where I can see scanning ( may be fake) is done. Then I have to close that page.

Please refer below .

A HijackThis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:27 PM, on 4/3/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17023)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\ANSYSI~1\SHARED~1\LICENS~1\Intel\lmgrd.exe
C:\Program Files\Northern Illinois University\NIU VPN Client\cvpnd.exe
C:\Program Files\Ansys Inc\Shared Files\Licensing\intel\ansyslmd.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MagicDisc\MagicDisc.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=4070704
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=4070704
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {4645C3D4-2236-7D86-5F0F-ECF2823E908C} - (no file)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.8.0.41\IPSBHO.DLL
O2 - BHO: mysidesearch search enhancer - {E5C286A4-3FC0-49AD-53E2-99D38E6D7096} - C:\WINDOWS\system32\plnxqdjjkylrj.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v2] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe" /source=HKLM
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - S-1-5-18 Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe (User 'Default user')
O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.loksatta.com/daily/dynamic/w ... server.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsup ... gctlsr.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FCADE536-93F5-4577-80A3-E7C32FAC4C7D} (Loader Class v5) - http://d3fdz5d1:8080/qcbin/Spider10.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: ANSYS FLEXlm license manager - Macrovision Corporation - C:\PROGRA~1\ANSYSI~1\SHARED~1\LICENS~1\Intel\lmgrd.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Northern Illinois University\NIU VPN Client\cvpnd.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8212 bytes

An Uninstall List

Adobe Flash Player 10 ActiveX
Adobe Reader 9.3
ANSYS Workbench Products 10.0 SP1
CCleaner
Cisco Systems VPN Client 5.0.01.0600
Comcast High-Speed Internet Install Wizard
Conexant HDA D110 MDC V.92 Modem
Curitel PC Card Software
Dell Driver Reset Tool
Dell Support 3.2.1
Dell Wireless WLAN Card
Desktop Doctor
Digital Line Detect
EasyJob Resume Builder 4.73.2570
GearDrvs
GoToAssist 8.0.0.480
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Intel(R) Graphics Media Accelerator Driver
MagicDisc 2.7.106
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Helper
Mozilla Firefox (2.0.0.20)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 6 Enterprise Edition
Norton 360
pdfFactory Pro
Pro/ENGINEER Release Wildfire 3.0 Datecode M060
QuickTime
RON Tool Agadoo
Search Assistant Mysidesearch
SearchAssist
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
URL Assistant
Windows Imaging Component
Windows Internet Explorer 7
Windows Media Player 10
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
WinRAR archiver
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar

Thank you and have a nice day.
sameer_jaju
Active Member
 
Posts: 7
Joined: March 8th, 2010, 11:27 am
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Re: Hjinstall log and uninstall list

Unread postby NonSuch » April 3rd, 2010, 10:23 pm

During the past month, you have opened and then subsequently abandoned multiple topics.

Online forums are not a suitable venue for everyone, especially those who cannot respond promptly to helpers who are trying to assist them. Since you apparently do not have the time to work through an online assisted cleaning process, we would suggest that you take your computer to a trusted local shop and seek their assistance.

This topic is now closed. Do not start another topic.
User avatar
NonSuch
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Posts: 27302
Joined: February 23rd, 2005, 7:08 am
Location: California


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