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XP Security Tool problem

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XP Security Tool problem

Unread postby bourbonstreet » April 2nd, 2010, 11:24 pm

Hello,
My home computer has recently been infected by XP Security Tool. I am not very computer savy, but I did some reading on the problem and was advised to use malwarebytes to remove the XP Security Tools. After running the scan I followed the instructions and removed the infected items, but the next day I got the same XP Sec. pop-ups.
Any help that I may receive would be appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:04:25 PM, on 4/2/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\ALCWZRD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Java\jre1.5.0\bin\jucheck.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\HP_Owner\Local Settings\Application Data\ave.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\HP_Owner\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... seconduser
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE= ... seconduser
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Google Update Service (gupdate1cabbe862333d94) (gupdate1cabbe862333d94) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

--
End of file - 8504 bytes

Adobe Flash Player 10 Plugin
Adobe Reader 7.0
Agere Systems PCI Soft Modem
AVG 9.0
CCleaner
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Plus Web Player
Easy Internet Sign-up
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
HP Boot Optimizer
HP Deskjet Printer Preload
HP Document Viewer 5.3
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP Multimedia Keyboard Software
HP Organize
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart Cameras 5.0
HP PSC & OfficeJet 5.3.B
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
IntelliMover Data Transfer Demo
InterVideo WinDVD Player
iTunes
J2SE Runtime Environment 5.0
K-Lite Codec Pack 5.7.0 (Full)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard Edition 2003
Microsoft Office Word MUI (English) 2007
Microsoft Plus! Dancer LE
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
muvee autoProducer 4.0
Office 2003 Tour
PC-Doctor 5 for Windows
PS2
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
QuickTime
RealPlayer
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
VC80CRTRedist - 8.0.50727.4053
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
WinRAR archiver

Thank you for your time
bourbonstreet
Active Member
 
Posts: 3
Joined: April 2nd, 2010, 11:15 pm
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Re: XP Security Tool problem

Unread postby MWR 3 day Mod » April 6th, 2010, 12:33 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: XP Security Tool problem

Unread postby xixo_12 » April 7th, 2010, 6:51 am

Hello and Welcome to Malware Removal Forums.
  • My name is xixo_12 and I will guide you.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • You may wish to print them off or copy the instruction into Notepad.
  • If you have any question please don't hesitate to ask.
  • The instructions that I will give to you are specific to your current problem and shouldn't be used on other systems.
  • If you are receiving help or have received help on this problem elsewhere, please let us know.
  • Keep interact with me until your computer is clean.

Please make sure you have done your reading on this topic : How to get help at this forum
Please! If you need more time to do all the instructions, let me know before 72hours is done. Otherwise, your thread will be closed

First,
MGADiag.
Please download from HERE and save to the desktop.
  • Double click on MGADiag.exe to run it.
  • Click Continue.
  • The program will run. It takes a while to finish the diagnosis, please be patient.
  • Once done, click on Copy.
  • Open Notepad and paste the contents in. Save this file MGADiag.txt and post it in your next reply.

Next,
Checklist.
Please post.
  • Content of MGADiag.txt
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xixo_12
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Re: XP Security Tool problem

Unread postby xixo_12 » April 9th, 2010, 6:45 am

Hello :),

Reminder.
It's 48 hours since my last reply.
Please let me know if you have any problems to understand my instructions or you need an extra time.
In order to maintain our policy,
You have, next 24 hours to reply at this topic, otherwise it will be closed as inactive.

Regards,
xixo_12
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xixo_12
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Posts: 2340
Joined: October 14th, 2008, 11:40 am
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Re: XP Security Tool problem

Unread postby bourbonstreet » April 10th, 2010, 11:04 am

xixo_12,
My apologies for the delayed response. Please give me until this afternoon and I will have the chance to start working the steps you have provided me.
Thank you for your time and your help.
I will respond back this evening once I have finished steps one and two.
bourbonstreet
Active Member
 
Posts: 3
Joined: April 2nd, 2010, 11:15 pm

Re: XP Security Tool problem

Unread postby xixo_12 » April 11th, 2010, 8:56 pm

I'm still waiting.

Fail to respond, I will ask this topic to be closed
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Re: XP Security Tool problem

Unread postby Gary R » April 12th, 2010, 2:05 am

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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