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HelpAssistant Rootlit

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Re: HelpAssistant Rootlit

Unread postby gringo_pr » April 8th, 2010, 10:28 pm

good evening

ok we are going to try a different way - I will be back in a few


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Re: HelpAssistant Rootlit

Unread postby gringo_pr » April 8th, 2010, 10:52 pm

Hiren's BootCD

These instructions are for 10.2 I don't know how much has changed to 10.4 but you can download 10.2 by changing it at choose another virsion above the continue botton

    *** Please print these instructions ***

    1. Download Hiren's BootCD Iso to the desktop of a clean computer.
    2. Extract the zipped HirensBootCD.zip to your desktop.
    3. Open the extracted HirensBootCD folder and extract the zipped HirensBootCD.iso.
    4. Double click the BurnToCD.cmd bat file contained in the HirensBootCD folder. This will launch BurnCDCC.
    5. Insert a blank CD in your drive.
    6. Press Start. This will burn the image to disc. After it has completed...
    7. Restart your sick computer and boot from the HBCD you created.
      • If your PC is not booting from the CD, you need to change the boot order:
        • Restart your PC
        • As soon as you get an image, press the Setup key. This is usually F2, F10, F12 or Del. On some machines the key can also be a different one. It should, however, be stated on the screen which key is the setup key.
        • Once you enter the computer's BIOS, use the arrow keys and tab key to move between elements. Press enter to select an item to change.
        • Navigate to the tab, where you can set the boot order. It should be called Boot or Boot order
        • The tab should now show your current boot order.
        • If the CD-drive is not at the top, please navigate to the CD-Rom drive with the keys arrows. Then move it to the top of the list. The keys for switching boot position are usually + to move up and - to move down. However they can be different, but they should be stated in the help, so that you can find them easily.
        • Once the CD-drive is on top of the boot order, navigate to Exit and select Exit saving changes.
      • Your PC should now boot from your CD.
      • Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.
    8. When the CD boots choose "DOS BootCD".

Image

At the Hiren's BootCD main menu, select Next and hit Enter.

Image

At the second menu select 1 MBR (Master Boot Record)Tools

Image

In the list of MBR Tools select 1 MBR Work 1.08

Image

This screen will show the hard drive configuration.

Image

Type 5 to Install standard MBR code then hit Enter
Type 1 to select Standard then hit Enter
Type Y then hit Enter to confirm
Type E then hit Enter to exit
Press Ctrl+Alt+Del to restart the machine


If you have any questions please ask before you start


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Re: HelpAssistant Rootlit

Unread postby parsec2112 » April 10th, 2010, 11:30 am

Morning Gringo,
Sorry about the delay, I had a tough week at work and need a night off.

Ok here we go....
The burn process went well.
There where minor changes from the way you said it would go.
(Windows 7 machine extracted everything at once, no second extraction)
But I got it done and it was easy.

BIOS already in correct order...good to go.
Re-start machine with CD in drive, no problems.
Followed steps.....easy.
On the final step: install standard mbr code.
Is this process was almost instantanous?
I received no "please wait" no "loading" messages.....nothing.
Had a little trouble exiting, but figured it out.
(Ctrl+Alt+Del at DOS command not main menu screen)
Machine came back up just fine.
My 'friend' did not cause the machine to churn upon re-start.
He did create those 5 files again, and that was a bit worrisome.
So what is next? How do we tell if he is dead or alive?

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Re: HelpAssistant Rootlit

Unread postby gringo_pr » April 10th, 2010, 2:03 pm

Good afternoon

Good to see you back

"I had a tough week at work and need a night off."
    I hear you

ok the best way to check for this is to run the tool we have been running

HelpAsst_mebroot_fix

  • Close out all other open programs and windows.
  • Double click HelpAsst_mebroot_fix to run it and follow any prompts.
  • If the tool detects an mbr infection, please allow it to run mbr -f and shutdown your computer.
  • Upon restarting, please wait about 5 minutes, click Start>Run and type the following bolded command, then hit Enter.

    • helpasst -mbrt
  • Make sure you leave a space between helpasst and -mbrt !
  • When it completes, a log will open.
  • Please post the contents of that log.

*Note*In the event the tool does not detect an mbr infection and completes, click Start>Run and type the following bolded command, then hit Enter.

  • mbr -f
  • Now, please do the Start>Run>mbr -f command a second time.
  • Now shut down the computer (do not restart, but shut it down), wait a few minutes then start it back up.
  • Give it about 5 minutes, then click Start>Run and type the following bolded command, then hit Enter.

    • helpasst -mbrt
  • Make sure you leave a space between helpasst and -mbrt !
  • When it completes, a log will open.
  • Please post the contents of that log.

let me have this new log and we will see where to go from here

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Re: HelpAssistant Rootlit

Unread postby parsec2112 » April 10th, 2010, 4:25 pm

Gringo,
Knock on gumbo limbo it appears we might be getting somewhere......maybe.
Is this good or bad news?

Some Notes
>HelpAssistant profile directory exists at C:\Documents and Settings\HelpAssistant
Present before I did the BootCD.
>termsrv32.dll not found
Me again...sorry.
But he was really p*ssing me off this a.m. with frequent lock ups.

The re-start just now went smoother and took less time than it has been lately.

parsec
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

C:\Documents and Settings\Rigel\Desktop\HelpAsst_mebroot_fix.exe
Sat 04/10/2010 at 15:55:48.78

HelpAssistant account was found to be Inactive


~~ Checking for termsrv32.dll ~~

termsrv32.dll not found

~~ Checking firewall ports ~~

backing up DomainProfile\GloballyOpenPorts\List registry key
closing rogue ports

HKLM\~\services\sharedaccess\parameters\firewallpolicy\domainprofile\globallyopenports\list
"65533:TCP"=-
"52344:TCP"=-
"7117:TCP"=-
"7118:TCP"=-
"3389:TCP"=-

backing up StandardProfile\GloballyOpenPorts\List registry key
closing rogue ports

HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\globallyopenports\list
"65533:TCP"=-
"52344:TCP"=-
"7117:TCP"=-
"7118:TCP"=-
"3389:TCP"=-

HelpAssistant profile found in registry ~ backing up and removing S-1-5-21-1579027358-493119766-4160484051-1006
HelpAssistant profile directory exists at C:\Documents and Settings\HelpAssistant ~ attempting to remove
~ All C:\Documents and Settings\HelpAssistant files successfully removed ~

~~ Checking mbr ~~

user & kernel MBR OK

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Status check on Sat 04/10/2010 at 16:10:41.64

Full Name HelpAssistant
Account active Yes
Local Group Memberships *Administrators

~~ Checking mbr ~~

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
kernel: MBR read successfully
user & kernel MBR OK
copy of MBR has been found in sector 0x01D1C4581
malicious code @ sector 0x01D1C4584 !
PE file found in sector at 0x01D1C459A !

~~ Checking for termsrv32.dll ~~

termsrv32.dll not found


HKEY_LOCAL_MACHINE\system\currentcontrolset\services\termservice\parameters
ServiceDll REG_EXPAND_SZ %systemroot%\System32\termsrv.dll

~~ Checking profile list ~~

No HelpAssistant profile in List

~~ Checking for HelpAssistant directories ~~

none found

~~ Checking firewall ports ~~

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\domainprofile\GloballyOpenPorts\List]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]


~~ EOF ~~
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Re: HelpAssistant Rootlit

Unread postby gringo_pr » April 10th, 2010, 6:09 pm

I want to do another status check

  • Now shut down the computer (do not restart, but shut it down), wait a few minutes then start it back up.
  • Give it about 5 minutes, then click Start>Run and type the following bolded command, then hit Enter.

    • helpasst -mbrt
  • Make sure you leave a space between helpasst and -mbrt !
  • When it completes, a log will open.
  • Please post the contents of that log.

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Re: HelpAssistant Rootlit

Unread postby parsec2112 » April 10th, 2010, 6:41 pm

Gringo,
I took a peek in:
System/Advanced/User Profiles
before the shut down.
He was not there. Still not there on start up.

Fingers crossed
parsec
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Status check on Sat 04/10/2010 at 18:30:44.48

Full Name HelpAssistant
Account active Yes
Local Group Memberships *Administrators

~~ Checking mbr ~~

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
kernel: MBR read successfully
user & kernel MBR OK
copy of MBR has been found in sector 0x01D1C4581
malicious code @ sector 0x01D1C4584 !
PE file found in sector at 0x01D1C459A !

~~ Checking for termsrv32.dll ~~

termsrv32.dll not found


HKEY_LOCAL_MACHINE\system\currentcontrolset\services\termservice\parameters
ServiceDll REG_EXPAND_SZ %systemroot%\System32\termsrv.dll

~~ Checking profile list ~~

No HelpAssistant profile in List

~~ Checking for HelpAssistant directories ~~

none found

~~ Checking firewall ports ~~

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\domainprofile\GloballyOpenPorts\List]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]


~~ EOF ~~
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Re: HelpAssistant Rootlit

Unread postby gringo_pr » April 10th, 2010, 7:25 pm

Good Evening

Things are looking better

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Vista and Win 7 Users please Right Click and run as Admin all programs that I ask you to run

uninstall some programs

    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 6.0.1
    J2SE Runtime Environment 5.0 Update 10
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7
    Java(TM) SE Runtime Environment 6 Update 1


    and click on remove


    Java(TM) 6 Update 13<<--do not remove

Update Adobe Reader

    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts
  • After the update is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files

    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.


update combofix

I would like you to download an updated virsion of combofix.

    Delete the version of combofix you have now on your desktop and download a new one from here


    **Note: It is important that it is saved directly to your desktop**

    1. Close any open browsers.
    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    Double click on combofix.exe & follow the prompts.
    When finished, it will produce a report for you.

    Note:Do not mouseclick combofix's window while it's running. That may cause it to stall

"information and logs"

    In your next post I need the following

    1. log from combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

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Re: HelpAssistant Rootlit

Unread postby parsec2112 » April 11th, 2010, 10:40 am

Morning Gringo

"let me know of any problems you may have had"
None really. Something strange went on with a download out of I.E. last night.
But it was late and it could have been my fault.

"How is the computer doing now?"
Much better thank you. I have been slowly pressing the machine harder and harder.
Doing things that before would have guaranteed a lock up....
and I haven't had it lock up once yet. Start up and shut down are much smoother now.
Back to where the was machine was before all of this happened.
Still have not opened up FF to see how it is doing.....on the to do list

Notes:
All these entries are from TinyWatcher post ComboFix run.
I figured they where all created by ComboFix so I confirmed(allowed)them all:

All: "File was created"
Directory c:\Qoobox :
Directory c:\ComboFix :
File C:\WINDOWS\swreg.exe
File C:\WINDOWS\sed.exe :
File C:\WINDOWS\zip.exe :
File C:\WINDOWS\SWXCACLS.exe
File C:\WINDOWS\SWSC.exe
File C:\WINDOWS\NIRCMD.exe
File C:\WINDOWS\grep.exe
and.....
Registry entry "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\catchme\ImagePath" (created) :
New entry was set to <\??\C:\DOCUME~1\Rigel\LOCALS~1\Temp\catchme.sys>
(man I don't like the name of that one)

parsec
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
ComboFix 10-04-10.02 - Rigel 04/11/2010 9:56.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1021.629 [GMT -4:00]
Running from: c:\documents and settings\Rigel\Desktop\ComboFix.exe
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
.

((((((((((((((((((((((((( Files Created from 2010-03-11 to 2010-04-11 )))))))))))))))))))))))))))))))
.

2010-04-11 03:27 . 2010-04-11 03:27 -------- d-----w- c:\documents and settings\Default User\Local Settings\Application Data\Adobe
2010-04-11 03:24 . 2010-02-01 01:45 38784 ----a-w- c:\documents and settings\Rigel\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-04-11 03:24 . 2010-02-01 01:45 38784 ----a-w- c:\documents and settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-04-11 03:24 . 2010-04-11 03:24 -------- d-----w- c:\program files\Common Files\Adobe AIR
2010-04-11 03:22 . 2010-04-11 03:22 86016 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\arh.exe
2010-04-11 03:22 . 2010-04-11 03:57 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2010-04-11 03:16 . 2010-04-11 03:16 -------- d-----w- c:\program files\Common Files\Java
2010-04-11 03:16 . 2010-04-11 03:16 503808 ----a-w- c:\documents and settings\Rigel\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-2b33a873-n\msvcp71.dll
2010-04-11 03:16 . 2010-04-11 03:16 499712 ----a-w- c:\documents and settings\Rigel\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-2b33a873-n\jmc.dll
2010-04-11 03:16 . 2010-04-11 03:16 348160 ----a-w- c:\documents and settings\Rigel\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-2b33a873-n\msvcr71.dll
2010-04-11 03:16 . 2010-04-11 03:16 61440 ----a-w- c:\documents and settings\Rigel\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-7cbd33ba-n\decora-sse.dll
2010-04-11 03:16 . 2010-04-11 03:16 12800 ----a-w- c:\documents and settings\Rigel\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-7cbd33ba-n\decora-d3d.dll
2010-04-07 01:58 . 2010-04-07 01:58 -------- d-----w- c:\documents and settings\Default User\Local Settings\Application Data\Google
2010-03-31 02:49 . 2010-04-08 00:22 -------- d-----w- C:\HelpAsst_backup
2010-03-30 23:38 . 2010-03-30 23:38 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-03-29 09:12 . 2010-03-29 09:12 488240 ----a-w- C:\HelpAsst_mebroot_fix.exe
2010-03-20 03:38 . 2010-03-20 03:44 -------- d-----w- c:\documents and settings\Rigel\Application Data\PersBackup
2010-03-20 03:31 . 2010-03-20 03:31 -------- d-----w- c:\program files\Personal Backup 4
2010-03-19 02:32 . 2010-03-19 02:32 -------- d-----w- c:\documents and settings\Rigel\Local Settings\Application Data\Western_Digital
2010-03-19 02:27 . 2010-03-19 02:27 -------- d-----w- c:\documents and settings\Rigel\Application Data\Western Digital
2010-03-19 02:27 . 2010-03-19 02:27 -------- d-----w- c:\documents and settings\All Users\Application Data\Western Digital
2010-03-19 02:27 . 2010-03-19 02:27 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\ServiceTest
2010-03-19 02:27 . 2010-03-19 02:27 -------- dc----w- c:\windows\system32\DRVSTORE
2010-03-19 02:27 . 2009-02-13 16:02 11520 ----a-w- c:\windows\system32\drivers\wdcsam.sys
2010-03-19 02:27 . 2010-03-19 02:27 -------- d-----w- c:\program files\Western Digital
2010-03-19 02:25 . 2010-03-19 02:25 -------- d-----w- c:\documents and settings\Rigel\Local Settings\Application Data\Western Digital
2010-03-15 02:19 . 2010-03-07 14:45 89600 ----a-w- c:\documents and settings\Rigel\Application Data\Mozilla\Firefox\Profiles\3i8wvl94.default\extensions\{5fb1186a-3398-4c47-b579-0f2eee222ad1}\platform\WINNT_x86-msvc\components\outwit.dll
2010-03-15 02:19 . 2010-03-07 14:45 89088 ----a-w- c:\documents and settings\Rigel\Application Data\Mozilla\Firefox\Profiles\3i8wvl94.default\extensions\{5fb1186a-3398-4c47-b579-0f2eee222ad1}\platform\WINNT_x86-msvc\components\outwit-3.6.dll
2010-03-15 02:19 . 2010-03-07 14:45 89088 ----a-w- c:\documents and settings\Rigel\Application Data\Mozilla\Firefox\Profiles\3i8wvl94.default\extensions\{5fb1186a-3398-4c47-b579-0f2eee222ad1}\platform\WINNT_x86-msvc\components\outwit-3.5.dll
2010-03-13 17:14 . 2010-03-13 17:14 -------- d-----w- c:\program files\SystemRequirementsLab
2010-03-13 17:14 . 2010-03-13 17:14 84480 ----a-w- c:\documents and settings\Rigel\Application Data\SystemRequirementsLab\srlproxy_intel_4.1.66.0A.dll
2010-03-13 17:14 . 2010-03-13 17:14 -------- d-----w- c:\documents and settings\Rigel\Application Data\SystemRequirementsLab

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-04-11 03:54 . 2007-01-20 11:44 -------- d-----w- c:\program files\Security
2010-04-11 03:27 . 2006-07-28 21:53 -------- d-----w- c:\program files\Common Files\Adobe
2010-04-11 03:15 . 2007-01-20 03:00 -------- d-----w- c:\program files\Java
2010-04-11 02:56 . 2009-11-30 00:51 -------- d-----w- c:\program files\ABC Amber EPS Converter
2010-04-11 02:45 . 2006-07-29 12:34 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-04-10 23:30 . 2008-04-13 03:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2010-03-31 15:44 . 2007-01-19 06:58 -------- d-----w- c:\program files\Zip Exe
2010-03-31 01:33 . 2010-02-16 04:35 5918776 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-03-30 23:20 . 2006-07-29 11:41 56584 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-03-30 09:08 . 2009-11-24 11:24 79488 ----a-w- c:\documents and settings\Rigel\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2010-03-30 04:46 . 2010-01-01 22:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-30 04:45 . 2010-01-01 22:09 20824 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-03-27 12:57 . 2007-09-19 04:52 59 ----a-w- c:\windows\wpd99.drv
2010-03-27 12:57 . 2007-09-19 04:52 -------- d-----w- c:\documents and settings\All Users\Application Data\pdf995
2010-03-24 02:25 . 2007-05-06 04:22 -------- d-----w- c:\program files\Tweak
2010-03-23 21:38 . 2007-01-22 21:48 -------- d-----w- c:\program files\AcqURL
2010-03-17 23:28 . 2007-03-28 03:01 -------- d-----w- c:\program files\MultiStage Recovery
2010-03-09 23:35 . 2006-07-29 11:29 86811 ----a-w- c:\windows\pchealth\helpctr\OfflineCache\index.dat
2010-03-09 08:28 . 2009-06-03 02:06 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-03-04 04:18 . 2010-03-04 04:18 -------- d-----w- c:\documents and settings\Rigel\Application Data\ATI
2010-03-04 04:18 . 2010-03-04 04:18 -------- d-----w- c:\documents and settings\All Users\Application Data\ATI
2010-03-04 04:15 . 2010-03-04 04:12 -------- d-----w- c:\program files\ATI Technologies
2010-02-28 16:38 . 2010-02-28 16:38 -------- d-----w- c:\program files\Common Files\xara
2010-02-28 16:38 . 2010-02-28 16:38 -------- d-----w- c:\documents and settings\All Users\Application Data\MAGIX
2010-02-28 16:38 . 2010-02-28 16:38 -------- d-----w- c:\program files\MAGIX
2010-02-26 01:19 . 2010-02-26 01:19 3584 ----a-r- c:\documents and settings\Rigel\Application Data\Microsoft\Installer\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}\Icon386ED4E3.exe
2010-02-26 01:19 . 2010-02-26 01:19 -------- d-----w- c:\program files\Windows Installer Clean Up
2010-02-26 01:18 . 2010-02-26 01:18 -------- d-----w- c:\program files\MSECACHE
2010-02-25 03:48 . 2010-02-25 03:48 -------- d-----w- c:\program files\Avira
2010-02-25 03:48 . 2010-02-25 03:48 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira
2010-02-24 00:43 . 2010-02-24 00:43 -------- d-----w- c:\program files\Adaptec
2010-02-24 00:43 . 2010-02-24 00:43 -------- d-----w- c:\program files\Common Files\ADAPTEC
2010-02-22 23:44 . 2010-02-22 23:44 -------- d-----w- c:\documents and settings\Rigel\Application Data\Auslogics
2010-02-11 07:38 . 2007-01-12 19:38 3565056 ----a-w- c:\windows\system32\drivers\ati2mtag.sys
2010-02-11 05:17 . 2010-02-11 05:17 11845632 ----a-w- c:\windows\system32\atioglxx.dll
2010-02-11 05:07 . 2010-02-11 05:07 307200 ----a-w- c:\windows\system32\atiiiexx.dll
2010-02-11 04:46 . 2010-02-11 04:46 442368 ----a-w- c:\windows\system32\ATIDEMGX.dll
2010-02-11 04:45 . 2007-01-12 19:38 325120 ----a-w- c:\windows\system32\ati2dvag.dll
2010-02-11 04:37 . 2010-02-11 04:37 290816 ----a-w- c:\windows\system32\atiok3x2.dll
2010-02-11 04:36 . 2010-02-11 04:36 204800 ----a-w- c:\windows\system32\atipdlxx.dll
2010-02-11 04:35 . 2010-02-11 04:35 155648 ----a-w- c:\windows\system32\Oemdspif.dll
2010-02-11 04:35 . 2010-02-11 04:35 26112 ----a-w- c:\windows\system32\Ati2mdxx.exe
2010-02-11 04:35 . 2010-02-11 04:35 43520 ----a-w- c:\windows\system32\ati2edxx.dll
2010-02-11 04:35 . 2010-02-11 04:35 155648 ----a-w- c:\windows\system32\ati2evxx.dll
2010-02-11 04:33 . 2010-02-11 04:33 602112 ----a-w- c:\windows\system32\ati2evxx.exe
2010-02-11 04:32 . 2010-02-11 04:32 53248 ----a-w- c:\windows\system32\ATIDDC.DLL
2010-02-11 04:25 . 2007-01-12 19:38 3818144 ----a-w- c:\windows\system32\ati3duag.dll
2010-02-11 04:23 . 2010-02-11 04:23 45056 ----a-w- c:\windows\system32\aticalrt.dll
2010-02-11 04:22 . 2010-02-11 04:22 45056 ----a-w- c:\windows\system32\aticalcl.dll
2010-02-11 04:21 . 2010-02-11 04:21 3227648 ----a-w- c:\windows\system32\aticaldd.dll
2010-02-11 04:19 . 2010-02-11 04:19 53248 ----a-w- c:\windows\system32\drivers\ati2erec.dll
2010-02-11 04:12 . 2007-01-12 19:38 2670592 ----a-w- c:\windows\system32\ativvaxx.dll
2010-02-11 04:12 . 2010-02-11 04:12 887724 ----a-w- c:\windows\system32\ativva6x.dat
2010-02-11 04:12 . 2010-02-11 04:12 3107788 ----a-w- c:\windows\system32\ativva5x.dat
2010-02-11 03:59 . 2010-02-11 03:59 49664 ----a-w- c:\windows\system32\amdpcom32.dll
2010-02-11 03:55 . 2010-02-11 03:55 475136 ----a-w- c:\windows\system32\atikvmag.dll
2010-02-11 03:54 . 2010-02-11 03:54 126976 ----a-w- c:\windows\system32\atiadlxx.dll
2010-02-11 03:53 . 2010-02-11 03:53 17408 ----a-w- c:\windows\system32\atitvo32.dll
2010-02-11 03:47 . 2007-01-12 19:38 626688 ----a-w- c:\windows\system32\ati2cqag.dll
2010-02-11 02:20 . 2010-03-04 04:13 593920 ------w- c:\windows\system32\ati2sgag.exe
2008-05-19 23:32 . 2008-05-19 23:29 499 ----a-w- c:\program files\Setup.log
2009-05-01 21:02 . 2009-05-01 21:02 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-01 21:02 . 2009-05-01 21:02 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RocketDock"="c:\program files\RocketDock\RocketDock.exe" [2007-03-19 630784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-10-12 139264]
"IntelAudioStudio"="c:\program files\Intel Audio Studio\IntelAudioStudio.exe" [2006-01-15 8744960]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2004-11-03 32768]
"BJCFD"="c:\program files\BroadJump\Client Foundation\CFD.exe" [2009-06-22 368706]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
InstallWatch Pro.lnk - c:\program files\security\installwatch 2.5\InstallWatch.exe [2008-5-18 584195]
Tiny Watcher Logon Time.lnk - c:\program files\Security\Watcher\Watcher.exe [2006-11-19 319488]
YzToolBar.exe.lnk - c:\program files\Tweak\YzToolbar\yztbr103\YzToolBar.exe [2002-9-29 90112]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\WB]
2001-12-21 04:34 24576 ----a-w- c:\program files\AlienGUIse\fastload.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\system32\wbsys.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WDDMStatus.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WDDMStatus.lnk
backup=c:\windows\pss\WDDMStatus.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WDSmartWare.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WDSmartWare.lnk
backup=c:\windows\pss\WDSmartWare.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CreateCD]
2000-06-30 06:38 262144 ----a-w- c:\progra~1\Adaptec\EASYCD~1\CreateCD\createcd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EzPrint]
2007-03-19 12:58 82864 ----a-w- c:\program files\Lexmark 5400 Series\ezprint.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Lexmark 5400 Series Fax Server]
2007-03-19 12:59 304048 ----a-w- c:\program files\Lexmark 5400 Series\fm3032.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxctmon.exe]
2007-03-19 12:58 291760 ----a-w- c:\program files\Lexmark 5400 Series\lxctmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes Anti-Malware (reboot)]
2010-03-30 04:46 1086856 ----a-w- c:\program files\Security\Malwarebytes' Anti-Malware\mbam.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC]
2010-02-11 04:32 61440 ----a-w- c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-04-13 03:57 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\tgcmd]
2003-09-15 01:44 1277952 ----a-w- c:\program files\Support.com\BellSouth\hcenter.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"ATI Smart"=2 (0x2)
"Ati HotKey Poller"=2 (0x2)
"WZCSVC"=2 (0x2)
"gusvc"=2 (0x2)
"ehSched"=2 (0x2)
"ehRecvr"=2 (0x2)
"WDSmartWareBackgroundService"=2 (0x2)
"WDDMService"=2 (0x2)
"gupdate1c9c85ba029b0ed"=2 (0x2)
"CiSvc"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"LXCTCATS"=rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-disabled]
"NeroFilterCheck"=c:\windows\system32\NeroCheck.exe
"ISUSPM Startup"=c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" -start
"LXCTCATS"=rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Games\\Rise of Nations\\thrones.exe"=
"c:\\WINDOWS\\system32\\lxctcoms.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [2/24/2010 11:48 PM 108289]
S3 ALSysIO;ALSysIO;\??\c:\docume~1\Rigel\LOCALS~1\Temp\ALSysIO.sys --> c:\docume~1\Rigel\LOCALS~1\Temp\ALSysIO.sys [?]
S3 cpudrv;cpudrv;c:\program files\SystemRequirementsLab\cpudrv.sys [12/18/2009 11:58 AM 11336]
S3 rkhdrv40;Rootkit Unhooker Driver; [x]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [3/18/2010 10:27 PM 11520]
S4 gupdate1c9c85ba029b0ed;Google Update Service (gupdate1c9c85ba029b0ed);c:\program files\Google\Update\GoogleUpdate.exe [4/28/2009 7:46 PM 133104]
S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [9/13/2008 7:03 PM 717296]
S4 WDDMService;WD SmartWare Drive Manager;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [10/14/2009 2:31 PM 98304]
S4 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [6/16/2009 9:58 AM 20480]
.
Contents of the 'Scheduled Tasks' folder

2010-04-11 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-04-13 12:13]

2010-04-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-28 23:46]

2010-04-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-28 23:46]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Save Page As PDF ... - file://c:\program files\Nitro PDF\PDF Download\nitroweb.htm
IE: Sothink SWF Catcher - c:\program files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
IE: SWF Capture tool
DPF: {164B406B-0FD6-4E7F-BA7E-64D227D4CA37} - hxxp://www.digitalwebbooks.com/reader/dbplugin.cab
DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} - hxxp://www.sonypictures.com/games/tumblebugs/axhost.cab
FF - ProfilePath - c:\documents and settings\Rigel\Application Data\Mozilla\Firefox\Profiles\3i8wvl94.default\
FF - prefs.js: browser.startup.homepage - hxxp://hometab.bellsouth.net/
FF - component: c:\documents and settings\Rigel\Application Data\Mozilla\Firefox\Profiles\3i8wvl94.default\extensions\{5fb1186a-3398-4c47-b579-0f2eee222ad1}\platform\WINNT_x86-msvc\components\outwit-3.5.dll
FF - component: c:\documents and settings\Rigel\Application Data\Mozilla\Firefox\Profiles\3i8wvl94.default\extensions\{5fb1186a-3398-4c47-b579-0f2eee222ad1}\platform\WINNT_x86-msvc\components\outwit-3.6.dll
FF - component: c:\documents and settings\Rigel\Application Data\Mozilla\Firefox\Profiles\3i8wvl94.default\extensions\{5fb1186a-3398-4c47-b579-0f2eee222ad1}\platform\WINNT_x86-msvc\components\outwit.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll
.

**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1579027358-493119766-4160484051-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID]
@Denied: (Full) (LocalSystem)
@SACL=
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(752)
c:\windows\system32\Ati2evxx.dll
c:\program files\AlienGUIse\fastload.dll
.
Completion time: 2010-04-11 10:04:24
ComboFix-quarantined-files.txt 2010-04-11 14:04

Pre-Run: 171,698,532,352 bytes free
Post-Run: 171,738,996,736 bytes free

- - End Of File - - E65A042324E9E27453BB6FDA950BA390
parsec2112
Regular Member
 
Posts: 16
Joined: March 31st, 2010, 8:31 am

Re: HelpAssistant Rootlit

Unread postby gringo_pr » April 11th, 2010, 5:26 pm

greetings

things are looking good - lets do a couple more checks

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

    Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


:Kaspersky scan:

    Please go to Kaspersky website and perform an online antivirus scan.

    • Read through the requirements and privacy statement and click on Accept button.
    • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    • When the downloads have finished, click on Settings.
    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
        Spyware, Adware, Dialers, and other potentially dangerous programs
        Archives
        Mail databases
    • Click on My Computer under Scan.
    • Once the scan is complete, it will display the results. Click on View Scan Report.
    • You will see a list of infected items there. Click on Save Report As....
    • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
    • Please post this log in your next reply.

"information and logs"

    In your next post I need the following

    1. Log From MBAM
    2. Log From Kaspersky
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo
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Re: HelpAssistant Rootlit

Unread postby parsec2112 » April 11th, 2010, 5:44 pm

Gringo,
Quick question.
I have Malwarebytes' Anti-Malware already.(since begining of Jan.)
Do I un-install the one I have and start over?
Or do I just run the scan out of the one I have after updating?

TIA
parsec
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Re: HelpAssistant Rootlit

Unread postby gringo_pr » April 11th, 2010, 6:45 pm

run it with the one you have just make sure you update it


gringo
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Re: HelpAssistant Rootlit

Unread postby parsec2112 » April 12th, 2010, 5:35 am

Morning Gringo

The computer is doing fine.
I still have not opened FF, I will.
I have a question.
I have an external hard drive that data was backed up on during the first part of this adventure.
(now disconnected)Is there a possibility that it is infected? If so how do I tell?

I think you are going to like the look of this....I do.
Onward to clean up of tools!

parsec
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> :)
Malwarebytes' Anti-Malware 1.45
http://www.malwarebytes.org

Database version: 3978

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/11/2010 7:09:53 PM
mbam-log-2010-04-11 (19-09-53).txt

Scan type: Quick scan
Objects scanned: 110839
Time elapsed: 5 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Sunday, April 11, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Sunday, April 11, 2010 19:11:32
Records in database: 3936000

Scan settings
scan using the following database extended
Scan archives yes
Scan e-mail databases yes

Scan area My Computer
C:\
D:\
E:\
H:\

Scan statistics
Objects scanned 166553
Threats found 0
Infected objects found 0
Suspicious objects found 0
Scan duration 02:31:20

No threats found. Scanned area is clean.
Selected area has been scanned.
parsec2112
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Re: HelpAssistant Rootlit

Unread postby gringo_pr » April 12th, 2010, 10:54 am

Hello

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

:Uninstall ComboFix:

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Image

:DeFogger:

    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

    Your Emulation drivers are now re-enabled.

:remove tools:
    Let's clear out the programmes we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if used inappropriately.


    Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
    • Double-click OTCleanIt.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.
    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:


:Turn On Automatic Updates:

    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:
    you have a couple of good antispyware programs on this computer but you still can try some of these others to see if you like them also

    I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
    • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.

    • Malwarebytes' Anti-Malware- Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee.
    • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.


please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

Now you have followed my advice - it's time to lodge a complaint against what you have suffered.........

Malware Complaints
If you were infected .... Stand Up and be Counted.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

Gringo
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Re: HelpAssistant Rootlit

Unread postby parsec2112 » April 13th, 2010, 9:22 pm

Evening Gringo,

Nope, I have no further questions.

I would just like to say how much I really/really do appreciate all your help.
I should have seeked help a whole lot sooner,
but pride and ego stand in the way of better judgement sometime.
Again Thank You for all your help.

Best of luck to you.
parsec
(Steven)
parsec2112
Regular Member
 
Posts: 16
Joined: March 31st, 2010, 8:31 am
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