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Firefox AND IE hijacked.

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Re: Firefox AND IE hijacked.

Unread postby GrannyGrump » April 9th, 2010, 7:59 am

km2357 wrote:
I am answering inside your text, in purple, because this post is long and I want to make sure you
see everything I am answering or any questions I might ask....I hope this way doesn't offend you.


It's no problem. :)

That's good, it's easier for me to see what has been worked on and answered. :)



I assume a search for that thread will locate this?


I'm confused. Do you mean a search of this thread will locate my "All-Clean" Post? My All-Clean speech is everything starting with Please follow these simple steps in order to keep your computer clean and secure: to Please reply one last time so that I know you have read my post and this thread can be closed. in my previous post.

:oops: Sorry, I was the one that was confused. I understand now.



There are infected restore points on my external hard drive...is it possible to do this also with that drive?


You should be able to clean out the infected System Restore points on your external hard drive. Plug in your external Hard Drive and do the removing bad System Restore points and setting a new one process and instead of selecting the C: Drive, make sure the Drive letter of your external Hard Drive is selected.

Oh. I asked because when I ran it, it started up without giving me the option of choosing drives. I'll try it again tonight and see if it will let me choose a drive.


I only use IE for one site...should I still do all the above for IE?


Yes, you want IE (even though you only use it for one site) to be protected as much as possible.

Ok, I will do this.


May I ask why these need to be hidden? Hiding files doesn't prevent nasties from infecting the files does it? Not being a smart A-- here, just curious...I know a lot of people could potentially screw up their computers by having the 'hidden' files visible.


Hiding files doesn't prevent malware from infecting them. Hiding files is so that computer users don't delete or mess with any important system files. A precaution, that's all. :)

I thought this was going to be your answer, but wasn't sure.


Is this something I really need to do since I don't use IE?


I would still download and install SpywareBlaster on your computer. It will help protect both IE and Firefox from malicious ActiveX and block bad websites from loading on your browser.

OK


Updates are done automatically on my system...should I still go to the site and check for new updates?


I would still check Windows Update from time to time to make sure you always have the latest updates for your computer.

I will do this.


What about the file to install the windows recovery console and ATF Cleaner program?


You can go ahead and delete the Recovery Console setup file and I would keep ATF Cleaner on your computer. You can use it every 2 weeks or so to help keep your computer tidy and clean the junk off of it.

Using ATF is a good idea, thanks.


ComboFix is not listed in my Control Panel - Add/Remove ....so do I simply delete that file from my desktop?


Did you do the following yet?:

Go to Start > Run - type in ComboFix /Uninstall & click OK

Doing that will uninstall ComboFix and delete ComboFix.exe off of your computer.

No, I didn't because I didn't know how to do it..I have forgotten almost everything I knew about DOS commands. Will do that right now. OK, it is uninstalled.


And also, you said you would tell me how to delete the quarantined files in qoobox ?


When you uninstall/remove ComboFix, that also removes the qoobox folder from your computer.

Ah hah!

If I bookmark this thread, will I be able to come back to it at any time just to refresh my memory on a few things so that I won't make any mistakes when I use some of these programs?

I think that you/we have accomplished what was set out to be done. Thank you so very much for your great help!! :cheers: :king:


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Re: Firefox AND IE hijacked.

Unread postby km2357 » April 9th, 2010, 3:20 pm

If I bookmark this thread, will I be able to come back to it at any time just to refresh my memory on a few things so that I won't make any mistakes when I use some of these programs?


That's correct, you'll be able to come back to it anytime. Please note that when the thread is closed, it will be moved to the Archived Hijackthis Posts section of the forum. You'll only be able to read through the thread, not make any more posts to it.

I think that you/we have accomplished what was set out to be done. Thank you so very much for your great help!!


You're welcome. :) Let me know when I can close the thread.
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km2357
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Re: Firefox AND IE hijacked.

Unread postby GrannyGrump » April 9th, 2010, 9:01 pm

km2357 wrote:
If I bookmark this thread, will I be able to come back to it at any time just to refresh my memory on a few things so that I won't make any mistakes when I use some of these programs?


That's correct, you'll be able to come back to it anytime. Please note that when the thread is closed, it will be moved to the Archived Hijackthis Posts section of the forum. You'll only be able to read through the thread, not make any more posts to it.

I think that you/we have accomplished what was set out to be done. Thank you so very much for your great help!!


You're welcome. :) Let me know when I can close the thread.


Ok, I will bookmark the archived posts. Yes, I know I can only read these posts, but reading is what will need anyway.

Thanks again and yes, please close the thread. :)
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Posts: 19
Joined: March 29th, 2010, 12:11 am

Re: Firefox AND IE hijacked.

Unread postby km2357 » April 10th, 2010, 1:15 pm

You're welcome. I'm glad I was able to help you out. :)

Good luck and safe surfing!
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Re: Firefox AND IE hijacked.

Unread postby Gary R » April 10th, 2010, 3:23 pm

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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