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OS Frequently Crashes, Not Recognizing Driver Updates

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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby deltalima » March 26th, 2010, 9:35 am

Hi briolette,

ESET took approximately 8 hrs to complete yesterday


OK, if it fails to create a log just let me know a summary of the results.
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby briolette » March 26th, 2010, 11:43 am

LOL deltalima, disabling my virusware saved me...ohhhh...about 7 hrs today. Needless to say, I feel foolish. Once again, ESET failed to produced a log, and I just recalled experiencing this issue once before when malwareremoval.com helped me with my desktop, so the tech asked me to run Kaspersky's. I am at your disposal, if you think it'll be helpful.

Here is what ESET posted:

No threats found. Scanned Files: 115068
Infected Files: 0
Cleaned Files: 0
Total Scan Time: 02:14:27
Scan Status: Finished
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby deltalima » March 26th, 2010, 2:53 pm

Hi briolette,

the tech asked me to run Kaspersky's. I am at your disposal, if you think it'll be helpful


Kaspersky is a very thorough scanner and it would be good to check with it so please do.

The link I use is http://www.kaspersky.com/kos/eng/partne ... bscan.html

As we have found no signs of a malware infection so far, I suggest that you run the general performance scan at

http://www.pcpitstop.com/betapit/pitstop.asp

click Don't Create An Account

then click Let's Go then OK when prompted

When the results appear copy the URL from the address bar and post it here.
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby briolette » March 26th, 2010, 2:54 pm

deltalima, which should I do first: should I run Kaspersky's then the other?
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby deltalima » March 26th, 2010, 2:56 pm

The pcpitstop is quite quick so run that first.
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby briolette » March 26th, 2010, 3:09 pm

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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby briolette » March 26th, 2010, 5:04 pm

deltalima, Kaspersky's just finished updating program files and my status reads, Null. Is this significant, or should I just overlook it?
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby deltalima » March 26th, 2010, 5:08 pm

Kaspersky's just finished updating program files and my status reads, Null. Is this significant


I would close Internet Explorer and run the scan again, the update should be much quicker this time as the database will be already downloaded.
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby briolette » March 26th, 2010, 5:11 pm

Okay, thank you.
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby briolette » March 26th, 2010, 5:40 pm

deltalima, I've tried several times, however, it's continuing to read "null" after checking file updates. Nonetheless, the program seems to run, although I don't know how effective it is in null status. It also asks that I go to their main webpage and look for a current link, but there isn't one - they claim to be updating the software.
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby deltalima » March 26th, 2010, 6:13 pm

Hi briolette,

they claim to be updating the software


The main Kaspersky site has been like that for a while now but the link I sent has usually worked while the main site has been being updated.

The other alternative would be to create a Kaspersky bootdisk if you have a blank CD and a CD writer.

Please follow the instructions at http://www.techmixer.com/kaspersky-resc ... using-dos/

Please let me know the results of the scan.
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby briolette » March 27th, 2010, 9:43 am

Hi deltalima...just wanted to provide you with an update to let you I'm still in this. I have run ESET a couple more times to see if a log would evince, but no luck. Presently, I'm working on the last instructions that you provided for a Kaspersky boot disk. I'm a bit outta my league here, so bear with me, please.

Update: I think that I've created the bootable CD, but I can't figure out how to boot the computer using it. Currently stuck.
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby deltalima » March 27th, 2010, 12:50 pm

Hi briolette,

I think that I've created the bootable CD, but I can't figure out how to boot the computer using it


It's F12 on many computers, I am also using a Toshiba and it's F12 as soon as the boot splash screen appears.
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby briolette » March 27th, 2010, 1:33 pm

Thank you, for your indulgence, deltalima. Still working at this, even though I'm not as savvy as I'd like to be.
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Re: OS Frequently Crashes, Not Recognizing Driver Updates

Unread postby briolette » March 27th, 2010, 5:02 pm

Hello, deltalima. I finally burned a proper CD, but Kaspersky's Rescue Disk turned out to be a bust, as well. Once loaded, it declares that its databases are obsolete (5/2009) and that an appropriate update source cannot be found. I have tried several times.
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