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Please an you help. My kids installed some software which brought the bogus "Control Centre" fake AV software onto my pc [AKA CCmain.exe] I also got hit with a worm W32.Ackantta!gen. I used Norton to find and remove the worm. I scanned and removed a load of stuff with MalawareBytes. But, still when I goggle web pages, if I click any results I am re-directed. I prefer google chrome as a bowser, but this now does not connect. Where is the little bugger hiding and how do I get rid? Malaware and Norton now find nothing.
I have have tried to attach the Hyjack this log but the page gives an error.
In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.
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