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I'm Not Sure If My Comp is Infected...?

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Re: I'm Not Sure If My Comp is Infected...?

Unread postby fanofdepp » March 13th, 2010, 10:40 am

Thank you, yes I did that. I am wondering about something that is new though, when I start my comp I get a black screen with writting on it before the windows screen comes on. It goes away too fast for me to read any of it. Should I be concerned?
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Re: I'm Not Sure If My Comp is Infected...?

Unread postby askey127 » March 13th, 2010, 11:13 am

No, not at all. That is a safety screen that would allow a technician to boot a "Recovery Console" in case your Windows became unworkable.
It was installed because removing malware sometimes can be a bit risky, and it provided another avenue for repair in case something had gone wrong. It's harmless, and you can ignore it.
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Re: I'm Not Sure If My Comp is Infected...?

Unread postby fanofdepp » March 13th, 2010, 11:40 am

ok thanks again....have a wonderful weekend :flower:

kim
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Re: I'm Not Sure If My Comp is Infected...?

Unread postby askey127 » March 13th, 2010, 12:34 pm

this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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