Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

PC infected by opening zip file

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: PC infected by opening zip file

Unread postby molosev » March 18th, 2010, 10:43 am

Hi peku 006,

Sorry for the delay.. I'm helping my father by phone, thanks to you.
That's not always easy, but I'll be abble to reply tonight.

Thanks for your patience.
Regular Member
Posts: 25
Joined: January 31st, 2009, 11:57 pm
Register to Remove

Re: PC infected by opening zip file

Unread postby molosev » March 18th, 2010, 4:54 pm

Hi peku006

computer shows normal behaviour, no particular remark

Results of screen317's Security Check version 0.99.1
Windows XP Service Pack 2
Out of date service pack!!
Antivirus/Firewall Check:

Avira AntiVir Personal - Free Antivirus
ESET Online Scanner v3
Agnitum Outpost Firewall Pro
Avira updated!
Anti-malware/Other Utilities Check:

HijackThis 2.0.2
Adobe Flash Player 10
Adobe Reader 6.0.1 - Français
Out of date Adobe Reader installed!
Process Check:
objlist.exe by Laurent

Avira Antivir avgnt.exe
Avira Antivir avguard.exe
DNS Vulnerability Check:

Request Timed Out (Wireless Internet connection/Disconnected Internet/Proxy?)

`````````End of Log```````````
Regular Member
Posts: 25
Joined: January 31st, 2009, 11:57 pm

Re: PC infected by opening zip file

Unread postby peku006 » March 19th, 2010, 4:45 am

Hi molosev

You should Download and Install the newest version of Adobe Reader for reading pdf files, due to the vulnerabilities in earlier versions.
All versions numbered lower than 9.3 are vulnerable.
  • Go HERE, UNCHECK any Free Add-Ons, and click Download to install the latest version of Adobe Acrobat Reader.
  • After it completes the Installation, close the Download Manager.

Please reply with

a fresh HijackThis log

Thanks peku006
User avatar
MRU Emeritus
MRU Emeritus
Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: PC infected by opening zip file

Unread postby molosev » March 21st, 2010, 7:19 pm


I'll be back tomorrow with the HijackThis log.

Thanks for patience !
Regular Member
Posts: 25
Joined: January 31st, 2009, 11:57 pm

Re: PC infected by opening zip file

Unread postby molosev » March 23rd, 2010, 6:08 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:07:00, on 23.03.2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal

Running processes:
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\Utilitaire de zoom TOSHIBA\SmoothView.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\Commandes TOSHIBA\TFncKy.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\Program Files\Fichiers communs\InstallShield\UpdateService\issch.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Hercules\Audio\Gamesurround Muse Pocket\MuseCPL.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://conn.skype.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\Utilitaire de zoom TOSHIBA\SmoothView.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\FICHIE~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Fichiers communs\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ScanSoft OmniPage 16-reminder] "C:\Program Files\ScanSoft\OmniPage16\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\OmniPage 16\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Fichiers communs\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
O4 - HKLM\..\Run: [PROMT Integrator] "C:\Program Files\PROMT5\INTEGRAL\PinStart.exe" /autorun
O4 - HKLM\..\Run: [CamserviceDeluxe2] C:\Program Files\Hercules\Deluxe Optical Glass\Camservice.exe /startup
O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice
O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Program Files\Agnitum\Outpost Firewall Pro\feedback.exe" /dump:os_startup
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Fichiers communs\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Gamesurround Muse Pocket.lnk = C:\Program Files\Hercules\Audio\Gamesurround Muse Pocket\MuseCPL.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Réglage rapide de Outpost Firewall Pro - {44627E97-789B-40d4-B5C2-58BD171129A1} - C:\Program Files\Agnitum\Outpost Firewall Pro\ie_bar.dll
O9 - Extra button: Traduction - {7A2EFD41-E6B3-11D2-89E3-00E0292EE574} - C:\Program Files\PROMT5\PROMTIE4\promtie5.htm
O9 - Extra 'Tools' menuitem: Traduire - {7A2EFD41-E6B3-11D2-89E3-00E0292EE574} - C:\Program Files\PROMT5\PROMTIE4\promtie5.htm
O9 - Extra button: (no name) - {7A2EFD41-E6B3-11D2-89E3-00E0292EE575} - C:\Program Files\PROMT5\PROMTIE4\options.htm
O9 - Extra 'Tools' menuitem: Personnaliser les options de traduction - {7A2EFD41-E6B3-11D2-89E3-00E0292EE575} - C:\Program Files\PROMT5\PROMTIE4\options.htm
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
O23 - Service: Avira AntiVir Planificateur (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Fichiers communs\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

End of file - 8763 bytes
Regular Member
Posts: 25
Joined: January 31st, 2009, 11:57 pm

Re: PC infected by opening zip file

Unread postby peku006 » March 24th, 2010, 2:28 am

Hi molosev

Your log now appears to be clean. Congratulations!

To remove all of the tools we used and the files and folders they created do the following:

Delete Security Check from your desktop.

Download OTC by Old Timer and save it to your Desktop.

  • Double-click OTC.exe
  • Click the CleanUp! button
  • Select Yes when the Begin cleanup Process? Prompt appears
  • If you are prompted to Reboot during the cleanup, select Yes
  • The tool will delete itself once it finishes, if not delete it by yourself

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

MBAM can be uninstalled via control panel add/remove but it may be a useful tool to keep ......Malwarebytes' Anti-Malware Scanning Guide.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP
This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
  • Reboot.
Turn ON System Restore
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check *Turn off System Restore*.
  • Click Apply, and then click OK.
This will remove all restore points except the new one you just created.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.

Here are some things that I think are worth having a look at if you don't already know a bout them:.

  • WinPatrol
    As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
  • SpywareBlaster
    SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.
  • Hosts File
    For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
  • Use an alternative Internet Browser
    Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead: Firefox or Opera

Here is a great article by miekiemoes How to prevent Malware.

Finally I am trying to make one point very clear. It is ABSOLUTELY ESSENTIAL to keep all of your security programs up to date.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Happy surfing and stay clean!

User avatar
MRU Emeritus
MRU Emeritus
Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: PC infected by opening zip file

Unread postby NonSuch » March 27th, 2010, 4:24 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Posts: 27337
Joined: February 23rd, 2005, 7:08 am
Location: California
Register to Remove


  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 34 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware