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hijacked

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hijacked

Unread postby Sheri Donica » February 25th, 2010, 7:42 pm

Hello, I cannot open anything on my computer unless I go to run as and click on the box that has a checkmark under "User Account"; Current user and then under that, "Protect my computer from unauthorized program activity." If I don't do that and I click on something, for example, Firefox... I get a message in a box that says: "Windows cannot access the specified device, path or file. You may not have permissions to access the item."

Below is the file requested:

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 4:22:45 PM, on 2/25/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe

I am doing my best to get what you need. I hope that this is enough for your help. Thank you for anything you can do.

Sheri
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\System32\svchost.exe
Sheri Donica
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Posts: 2
Joined: February 25th, 2010, 7:30 pm
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Re: hijacked

Unread postby NonSuch » February 26th, 2010, 12:25 am

In order for someone to analyze your HijackThis log, you must post the entire log, first line through last. Unfortunately, the log you have posted has the entire lower half missing, which includes important information about your computer. We are sorry, but you will need to provide us with a complete HijackThis log before we can help you. Please follow the guideline at the link below to start a new topic and post your HijackThis log.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
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NonSuch
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Posts: 27300
Joined: February 23rd, 2005, 7:08 am
Location: California


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