Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Will post both, misunderstanding.

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Will post both, misunderstanding.

Unread postby janbb1 » February 19th, 2010, 11:50 pm

Sorry for all the misunderstanding. This is my first time. I have a block that keeps poping up on my internet browser. It doesn't matter where I go it pops up and you can't take it off without you buying the software. So you have to go back and you end up going back to your home page. I finally kept clicking on the price and got to the properties and it showed me that it came from hxxp://iesecurityblock.com/info1/?af=312s2, the Thawte Consulting. I contacted them and they told me that someone was using there seal fraudulently and that I had a malware. So I came to you before taking to a computer shop. I just bought a Norton on Monday and installed it and the problem is still there. Please help.

Please tell me if I can remove anything to help my computer. Thank you.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:40:49 PM, on 2/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
E:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
E:\Program Files\Bonjour\mDNSResponder.exe
E:\WINDOWS\system32\CTsvcCDA.EXE
E:\Program Files\DebugDiag\DbgSvc.exe
E:\Program Files\Java\jre6\bin\jqs.exe
E:\Program Files\AiO\center\KodakSvc.exe
E:\Program Files\Common Files\Motive\McciCMService.exe
E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\Program Files\Norton AntiVirus\Engine\17.5.0.127\ccSvcHst.exe
E:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\MsPMSPSv.exe
E:\Program Files\AiO\Center\EKDiscovery.exe
E:\WINDOWS\system32\dllhost.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\Program Files\Norton AntiVirus\Engine\17.5.0.127\ccSvcHst.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\STOPzilla!\STOPzilla.exe
E:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
E:\Program Files\Analog Devices\Core\smax4pnp.exe
E:\WINDOWS\System32\DLA\DLACTRLW.EXE
E:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
E:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
E:\Program Files\Microsoft IntelliType Pro\itype.exe
E:\Program Files\Microsoft IntelliPoint\ipoint.exe
E:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
E:\Documents and Settings\All Users\Documents\Hijack This Malware Removal\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: IObitCom Toolbar - {31c7d459-9cc3-44f2-9dca-fc11795309b4} - E:\Program Files\IObitCom\tbIOb1.dll
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IObitCom Toolbar - {31c7d459-9cc3-44f2-9dca-fc11795309b4} - E:\Program Files\IObitCom\tbIOb1.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - E:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - E:\Program Files\Norton AntiVirus\Engine\17.5.0.127\IPSBHO.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - E:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - E:\Program Files\STOPzilla!\SZIEBHO.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - E:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [DVDLauncher] "E:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] E:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATIPTA] "E:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DLA] E:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Adobe Photo Downloader] "E:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] E:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [itype] "E:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "E:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "E:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Kodak EasyShare software.lnk = E:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocach ... .0.1.1.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - E:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {74E4A24D-5224-4F05-8A41-99445E0FC22B} (GameHouse Games Player) - http://filedownload.att.net/Gh/Rainfore ... player.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://filedownload.att.net/gh/Mahjong_ ... player.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: TPSvc - TPSvc.dll (file missing)
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - E:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - E:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - E:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - E:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - E:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - E:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Update Service (gupdate1c9bc9ad65b4b24) (gupdate1c9bc9ad65b4b24) - Google Inc. - E:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - E:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - E:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - E:\Program Files\AiO\Center\EKDiscovery.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - E:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
O23 - Service: KodakDigitalDisplayService - Orb Networks, Inc. - E:\Program Files\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - E:\Program Files\AiO\center\KodakSvc.exe
O23 - Service: McciCMService - Motive Communications, Inc. - E:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - E:\Program Files\Norton AntiVirus\Engine\17.5.0.127\ccSvcHst.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - E:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: Sentinel Protection Server (SentinelProtectionServer) - SafeNet, Inc - E:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - E:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe

--
End of file - 10237 bytes

Acrobat.com
Acrobat.com
Adobe Acrobat 5.0
Adobe AIR
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 10 ActiveX
Adobe Media Player
Adobe Media Player
Adobe Reader 9.3
Adobe Shockwave Player 11
Adobe® Photoshop® Album Starter Edition 3.2
aiofw
aioprnt
aioscnnr
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
Ask Toolbar
AT&T Toolbar
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
BadgeBuilder Select 5.21
Big Fish Games: Game Manager
BlackBerry v4.2.1 for the 8100 Series Wireless Handheld
Bonjour
CardRd81
CCScore
center
Compatibility Pack for the 2007 Office system
CR2
Creative MediaSource
Critical Update for Windows Media Player 11 (KB959772)
Dassault Systemes Software Prerequisites x86
DB CIF Cam
Debug Diagnostics Tool 1.1 (x86)
Dell ResourceCD
Disney's Lilo & Stitch Trouble in Paradise
DivX Web Player
DXG-572V
Encore LaunchPad 6.8.25.100
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
FastAccess® DSL Help Center 4.3
fflink
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
GTOneCare
HDView for Internet Explorer
Hidden Expedition: Titanic ™
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB945060-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hoyle Board Games 2007
Hoyle Puzzle Games 2007
Intel(R) 537EP V9x DF PCI Modem
Intel(R) PRO Network Adapters and Drivers
IObitCom Toolbar
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 8
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 15
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
KEDDS
KODAK AiO Home Center
Kodak EasyShare software
ksDIP
LimeWire 5.1.2
Magicard Rio/Tango 2e
Magicard Support Utility
MemoriesOnTV
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access 2007
Microsoft Office Access 2007
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Works Suite Add-in for Microsoft Word
Mozilla Firefox (2.0.0.3)
MP3 Player Utilities 3.73
MSN
MSN Toolbar
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
netbrdg
Norton AntiVirus
OfotoXMI
OpenOffice.org Installer 1.0
Pearl Harbor Attack Attack!
Perfect Wills, Living Wills, Trusts and Estate Planning
PowerDVD 5.7
PreReq
Print Artist Express
QuickTime
RD2010
Rhapsody
Rhapsody Player Engine
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Safari
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
Sentinel Protection Installer 7.1.0
SFR
SHASTA
Shockwave
skin0001
SKINXSDK
Sonic Update Manager
SoundMAX
staticcr
STOPzilla
The Print Shop®
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB978506)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
USB Driver
Virtual Earth - 3DVIA (Beta)
Virtual Earth 3D (Beta)
VPRINTOL
Vuze
Web Games Player Plugin
Windows Imaging Component
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WIRELESS
XviD MPEG-4 Video Codec
Yahoo! Mail Quick Select Tool (PhotoMail)
Yahoo! Photos Easy Upload Tool
janbb1
Active Member
 
Posts: 4
Joined: February 18th, 2010, 11:00 pm
Advertisement
Register to Remove

Re: Will post both, misunderstanding.

Unread postby MWR 3 day Mod » February 23rd, 2010, 1:23 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
MRU Undergrad
MRU Undergrad
 
Posts: 2534
Joined: April 4th, 2008, 8:40 am

Re: Will post both, misunderstanding.

Unread postby Katana » February 27th, 2010, 9:44 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
  1. Please Read All Instructions Carefully
  2. If you don't understand something, stop and ask! Don't keep going on.
  3. Please do not run any other tools or scans whilst I am helping you
  4. Please continue to respond until I give you the "All Clear"
    (Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly Image

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe


----------------------------------------------------------------------------------------

I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.

If you still require help please do the following

REMOVE P2P PROGRAMS

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

LimeWire 5.1.2
Vuze


Please read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected.
The bad guys use P2P filesharing as a major conduit to spread their wares.

Go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red) NOW.

Post back a new HijackThis, so we can continue cleaning your pc.
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: Will post both, misunderstanding.

Unread postby Katana » March 2nd, 2010, 7:18 pm

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 46 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware