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Can not install HIJACK THIS or RKILL on laptop

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Can not install HIJACK THIS or RKILL on laptop

Unread postby Dougster » February 18th, 2010, 3:53 pm

Hi Helpers,
Ok, I tried all of the following (HIJACK THIS and RKILL) but can not get past a some sort of initial VirusSoft Anti Virus software on my laptop. I am doing this forum submission from my desktop which is not infected.

I downloaded Hijack This to my desktop, changed the name. Copied to a cd and also tried a flash drive. I changed the name of HiJack this, copied to my laptop desktop and tried to have it launch on my laptop. I briefly see the screen that says to start install but then immediately get a pop up box saying:
Security Warning
Application can not be executed. The file Doug.exe is infected. Do you want to activate your antivirus software now.

I know how to run HiJack this and send you the log if I can just get past these screens.
The only thing that keeps coming up on my browser automatically are the following sites:

Any other suggestions to not have this bogus antivirus software launch or ways to get the HiJack This file to you for review?


We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

If that does not work, try the following:

Download/run Rkill:

Please download Rkill from one of the following links and save to your Desktop:

One, Two,Three or Four

•Double click on Rkill.
•A command window will open then disappear upon completion, this is normal.
•Please leave Rkill on the Desktop until otherwise advised.

Note: If your security software warns about Rkill, please ignore and allow the download to continue.

Next, please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.
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Re: Can not install HIJACK THIS or RKILL on laptop

Unread postby NonSuch » February 19th, 2010, 2:26 am

We are sorry, but we cannot assist you without logs to guide us. Without logs, we would be working in the dark, and the risk of damaging your system is too great.

Your computer is badly infected and your best results would be obtained by a reformat and reinstallation of the operating system. If you are not comfortable doing this yourself, then we would suggest that you take your computer to a trusted local shop and have the work done there.

As logs cannot be produced, the most effective resolution of this issue would require a reformat and reinstallation of the operating system, therefore, this topic will now be closed.

You can help support this site from this link:
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