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Malware Removal Instructions

autorun.aol

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Re: autorun.aol

Unread postby deltalima » February 27th, 2010, 7:16 am

Hi ajdemarco,

Looking better now, one more run of OTL to finish the clean up.


Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the Image textbox. Do not include the word Code
    Code: Select all
    :files
    F:\WINDOWS\system32\prunnet.exe
    F:\Documents and Settings\Wayne\Local Settings\Application Data\xflvfv\sdjlsftav.exe
    
  • Then click the Run Fix button at the top.
  • Click Image.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

Please let me know how the computer is running now.
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Re: autorun.aol

Unread postby ajdemarco » February 27th, 2010, 10:59 am

Otl Log. It did not ask to reboot.

========== FILES ==========
File\Folder F:\WINDOWS\system32\prunnet.exe not found.
F:\Documents and Settings\Wayne\Local Settings\Application Data\xflvfv\sdjlsftav.exe moved successfully.

OTL by OldTimer - Version 3.1.30.2 log created on 02272010_065828
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Re: autorun.aol

Unread postby ajdemarco » February 27th, 2010, 11:01 am

Forgot, it appears to be running ok now. Still have not done the microsoft security updates yet.
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Re: autorun.aol

Unread postby deltalima » February 27th, 2010, 6:21 pm

Hi ajdemarco,

It's OK to let Windows install the updates now.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Delete the RKill icon from your desktop.

Remove GMER

Delete the GMER icon from your desktop, it will be named knlr42i1.exe

Clean up with OTL

  • Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.


Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.[/list]Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
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Re: autorun.aol

Unread postby ajdemarco » February 27th, 2010, 6:33 pm

Deltalima,

Thank you for your help the techs on this site are awesome. I will be sure to tell my son in law to be more careful about the music he downloads and sites he visits.

Thanks Again,

Andy
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Re: autorun.aol

Unread postby Katana » February 27th, 2010, 7:06 pm

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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