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2010 Internet Security Virus

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2010 Internet Security Virus

Unread postby dad2paisley » February 16th, 2010, 1:18 pm

I am new to this..

My wife's laptop got high jacked with this. It just pop on while she was reading her email.

It looks like search and destroy program got rid of the big YOUR COMPUTER IS INFECTED screen on the desktop but the folders are all colored in.

You can't open any folders on the desktop and trying to get on line wireless to the internet is so slow and sometimes when yahoo comes up, there are no images or it just logs off.

I searched online to find out how to get rid of this but I tried a few but I couldn't even download malware. I even saved it on my flash drive from another computer and then tried it on the laptop and it didn't even open.

The laptop is running Windows XP Professional. I don't know how to run the log or if it will let me?
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Re: 2010 Internet Security Virus

Unread postby NonSuch » February 16th, 2010, 9:15 pm

We understand that you are having difficulty running certain programs, which may include HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

If that does not work, try the following:

Download/run Rkill:

Please download Rkill from one of the following links and save to your Desktop:

One, Two,Three or Four

  • Double click on Rkill.
  • A command window will open then disappear upon completion, this is normal.
  • Please leave Rkill on the Desktop until otherwise advised.

Note: If your security software warns about Rkill, please ignore and allow the download to continue.

Next, please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
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