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email! folder can not be deleted

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email! folder can not be deleted

Unread postby reinlib123 » February 13th, 2010, 7:31 pm

Hi
There is a new folder on the desktp called " email! " that can not be permanently deleted. If you do delete it, it either just reappears immediately or on the following boot. There is one sub-folder in the email! folder called Ringtones, that appears to be empty. I ran HijackThis and the uninstall_list as below.

I use Windows Vista Home Premium with update SP2 on a zt computer with a Pentium D chip.

Thanks for any help you might provide
Les
Cary NC
-===========================
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:11:04 PM, on 2/13/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Reinlib\Program Files\DNA\btdna.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\NETGEAR\WN121T\wn121t.exe
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Printkey2000.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Windows\System32\mobsync.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Windows\system32\wuauclt.exe
C:\Anti-Virus\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: IE Privacy Keeper - Last IE Window Detector - {1201333E-BAD9-481C-BCF5-6904498CF85B} - C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPKbho.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: EmailBHO - {647FD14A-C4F1-46F4-8FC3-0B40F54226F7} - C:\Program Files\jZip\WebmailPlugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe
O4 - HKCU\..\Run: [IE Privacy Keeper] "C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe" -stcleanup
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Users\Reinlib\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NETGEAR WN121T Smart Wizard.lnk = C:\Program Files\NETGEAR\WN121T\wn121t.exe
O4 - Global Startup: Printkey2000.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O13 - Gopher Prefix:
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: AVGRSSTX.DLL,C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6998 bytes

=========================

Ad-Aware
Ad-Aware
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Photoshop 7.0
Adobe Reader 9.2
Amazing Slow Downer (remove only)
Any Video Converter 2.0.3
AnyDVD
Apple Software Update
Ares Tube 3.2
Audacity 1.2.6
AVG Free 8.5
AviSynth 2.5
BurnAware Free Edition
Canon MP Navigator EX 1.0
Canon MX300 series
Canon MX300 series User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
CloneDVD2
Data Lifeguard Diagnostic for Windows
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Web Player
DVD Decrypter (Remove Only)
DVD Identifier
DVD Rebuilder
DVD Shrink 3.2
DVDFab (Platinum/Gold/HD Decrypter) (Option: Mobile) 5.1.1.0
DVDFab 6.0.7.0 (18/09/2009)
EMCO MoveOnBoot v2.1
FrostWire 4.17.0
Garmin Communicator Plugin
GiPo@MoveOnBoot 1.9.5
Google Desktop
Google Earth
Google Update Helper
Google Updater
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
IE Privacy Keeper
ImgBurn
Initio USB Default Controller Driver 32-bit
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 13
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
jZip
MA311 Device Driver and Configuration Utility
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mozilla Firefox (3.0.17)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NETGEAR WN121T wireless USB 2.0 adapter
odf-converter-integrator
OpenOffice.org 3.1
PCI SoftV92 Modem
Picasa 3
QuickTime
Realtek High Definition Audio Driver
ScanSoft OmniPage SE 4
SoftThinks Recovery Center Installer
The Print Shop Ensemble III
Uniblue RegistryBooster 2010
Unlocker 1.8.8
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
VC80CRTRedist - 8.0.50727.762
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VOCALOID2 Expression DB (Standard)
VOCALOID2 Voice DB (Len)
VOCALOID2 Voice DB (Miku)
VOCALOID2 Voice DB (Rin)
Windows Media Player Firefox Plugin
reinlib123
Active Member
 
Posts: 2
Joined: February 13th, 2010, 7:17 pm
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Re: email! folder can not be deleted

Unread postby MWR 3 day Mod » February 18th, 2010, 2:06 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
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Posts: 2534
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Re: email! folder can not be deleted

Unread postby reinlib123 » February 18th, 2010, 11:41 am

Thanks for your message. I decided to re-format and reinstall Windows and that solved the problem.

regards,
Les
reinlib123
Active Member
 
Posts: 2
Joined: February 13th, 2010, 7:17 pm

Re: email! folder can not be deleted

Unread postby NonSuch » February 19th, 2010, 2:31 am

As this issue has been resolved, this topic is now closed.

You can help support this site from this link :
Donations For Malware Removal
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NonSuch
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