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Having a few trojan problems ......Help appreciated

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Re: Having a few trojan problems ......Help appreciated

Unread postby thunderdome » February 16th, 2010, 10:21 am

Well, thanks a lot for the help. It really is appreciated. If I need anything I'll post or send a pm. Thanks again.
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Re: Having a few trojan problems ......Help appreciated

Unread postby thunderdome » February 16th, 2010, 3:35 pm

This little guy just wont go away. It popped up 3 or 4 more times this morning.




Virus or unwanted program 'TR/Trash.Gen [trojan]'
detected in file 'C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP345\A0062892.dll.
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Re: Having a few trojan problems ......Help appreciated

Unread postby muppy03 » February 16th, 2010, 4:47 pm

Hmm ok let's manually flush the restore points, let me know if you still see it after doing the following.

Please create a new Restore Point
To to this
  • Click Start -> All Programs -> Accessories -> System Tools -> System Restore
  • Choose the Create a restore point option then click on next
  • You can name your restore point something like All clean then select create
  • Once the Restore Point has been created you can hit close

Since we have created a New and Clean Restore Point, I would like you to remove all the Old Restore Points as some of these are infected and if used would re-infect your computer.

To do this
  • Click Start then click on My Computer Right Click Local Disk c:then select Properties
  • Click on Disk Cleanup a box shall open scanning you files. This could take a few minutes.
  • Once the scan is complete another window will appear. Select the More Options Tab
  • Under System Restore select clean up this will remove all System Restore points except for the most recent one. The one we created earlier.
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Re: Having a few trojan problems ......Help appreciated

Unread postby Dakeyras » February 19th, 2010, 8:20 am

As it appears this issue has been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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