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Antivirus Soft Virus removal

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Antivirus Soft Virus removal

Unread postby Plus » February 4th, 2010, 10:06 pm

The program Antivirus Soft has blocked the running of programs, and is performing fake scans asking for money to remove the threats. An internet post recommended using 'hijackthis' and removing processes 'O4' with 'sysguard.exe' at the end. In my log file, these do not come up. Has the author changed the names of these files?

I saw a couple of similar posts on this site, however without a response. Any help would be terrific. The hijackthis log file is attached. I couldn't open it for a cut-and-paste.

Thanks,
Paul
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Re: Antivirus Soft Virus removal

Unread postby NonSuch » February 5th, 2010, 2:52 am

In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
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