Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Browsers hijacked

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Browsers hijacked

Unread postby nanrector » February 1st, 2010, 1:30 pm

Hello,
Both my Firefox and IE (newest version of both) are hijacked. The search works fine. But when I click on any of theresult links I am taken to all kinds of weird sites. Any help would be appreciated!
Nancy


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:24:06 AM, on 2/1/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Olympus\DeviceDetector\DM1Service.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Matrox Graphics Inc\PowerDesk\Services\Matrox.PowerDesk.Services.exe
C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.Pdesk.ServicesHost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\D-Tools\daemon.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\SensorsViewPro32\sviewpro.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\XoftSpySE6\XoftSpySE.exe
C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk SE.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Wisdom-soft ScreenHunter 5 Pro\ScreenHunter.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\XoftSpySE\6\xoftspyservice.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.DesktopManagement.Host.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AllToTray\AllToTray.exe
C:\DOCUME~1\Nancy\LOCALS~1\Temp\3979315e.exe
C:\Program Files\Seesmic Desktop\Seesmic Desktop.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [DelReg] C:\Program Files\MSI\DualCoreCenter\DelReg.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [SensorsViewPro32] C:\Program Files\SensorsViewPro32\sviewpro.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [XoftSpySE] "C:\Program Files\XoftSpySE6\XoftSpySE.exe" -NM -hidesplash
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Matrox PowerDesk SE] "C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk SE.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Wisdom-soft ScreenHunter 5.1 Pro] C:\Program Files\Wisdom-soft ScreenHunter 5 Pro\ScreenHunter.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [AllToTray] C:\PROGRA~1\ALLTOT~1\ALLTOT~1.EXE
O4 - HKCU\..\Run: [CD Eject Tool] C:\DOCUME~1\Nancy\LOCALS~1\Temp\3979315e.exe
O4 - Startup: Shortcut to msmsgs.exe.lnk = C:\Program Files\Messenger\msmsgs.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Directrec Configuration Tool.lnk = C:\Program Files\Olympus\DeviceDetector\DirectrecConfig.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech . Product Registration.lnk = C:\Program Files\Common Files\Logishrd\eReg\SetPoint\eReg.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Shortcut to msmsgs.exe.lnk = C:\Program Files\Messenger\msmsgs.exe
O8 - Extra context menu item: Copy plain text for WhizFolders - C:\Program Files\WhizFolders Organizer\copytool.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 3223113687
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DM1Service - OLYMPUS IMAGING CORP. - C:\Program Files\Olympus\DeviceDetector\DM1Service.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Matrox Centering Service - Matrox Graphics Inc. - C:\Program Files\Matrox Graphics Inc\PowerDesk\Services\Matrox.PowerDesk.Services.exe
O23 - Service: Matrox.Pdesk.ServicesHost - Matrox Graphics Inc. - C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.Pdesk.ServicesHost.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: XoftSpyService - ParetoLogic Inc. - C:\Program Files\Common Files\XoftSpySE\6\xoftspyservice.exe

--
End of file - 11804 bytes



32 Bit HP CIO Components Installer
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe Dreamweaver CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Help Viewer CS3
Adobe PDF Library Files
Adobe Reader 8.2.0
Adobe Setup
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
AI RoboForm (All Users)
AllToTray
Amazon Kindle For PC v1.0
AnyDVD
A-PDF Restrictions Remover 1.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Display Driver
Audible Download Manager
Audio Edit Magic v9.1
AVG Free 9.0
BigOven
BigOven
BillingTracker Pro 4
BlingClock Timer
Bonjour
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Catalyst Control Center - Branding
CD Eject Tool 2.9
CDDRV_Installer
Collectorz.com Book Collector
Collectorz.com Movie Collector
Corel Paint Shop Pro X
DAEMON Tools
DisplayFusion 3.0.6
erLT
EZDetach (remove only)
FTP Commander Deluxe
Graboid Video 1.65
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB976098-v2)
HP Imaging Device Functions 9.0
HP OCR Software 9.0
HP Photosmart All-In-One Driver Software 10.0 Rel .2
HP Solution Center 10.0
HP Update
IrfanView (remove only)
iTunes
iTunesFolderWatch
Java(TM) 6 Update 18
KhalInstallWrapper
K-Lite Codec Pack 3.8.0 Basic
LightScribe System Software
LightScribe Template Designs - Animal Pack 1
LightScribe Template Designs - Bonus Pack 1
LightScribe Template Designs - Expressions
LightScribe Template Designs - Fantasy Pack 1
LightScribe Template Designs - Floral Pack 1
LightScribe Template Designs - Food-n-Family Pack 1
LightScribe Template Designs - Music Pack 1
LightScribe Template Designs - Nature Pack 1
LightScribe Template Designs - Seasonal Pack 1
LightScribe Template Designs - Winter Whimsy
LightScribe Template Labeler
Liveupdate4
Logitech SetPoint
Macromedia Extension Manager
Matrox PowerDesk-SE (GXM)
MessageSave (remove only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Digital Image Suite 2006
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Edition 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MozBackup 1.4.10
Mozilla ActiveX Control v1.7.12
Mozilla Firefox (3.6)
MSN
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
NTI Backup NOW! 4
NTI CD & DVD-Maker 7 Platinum
NVIDIA Drivers
NVIDIA ForceWare Network Access Manager
Patch1018
PCI SoftV92 Modem
PDFCreator
QuickPar 0.9
QuickTime
Realtek AC'97 Audio
Realtek High Definition Audio Driver
RecordPad Sound Recorder
Second Copy 7
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB976325)
Seesmic Desktop
Seesmic Desktop
Segoe UI
SensorsView Pro 3.2
SGU
SimplyFile (remove only)
Switch Sound File Converter
True Launch Bar
Tweakui Powertoy for Windows XP
Unlocker 1.8.8
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Outlook 2007 Junk Email Filter (kb977839)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VideoLAN VLC media player 0.8.6d
WavePad Uninstall
WhizFolders Organizer Deluxe
Windows Imaging Component
Windows Installer Clean Up
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
Wisdom-soft ScreenHunter 5.1 Pro
Xilisoft Video Converter
XoftSpySE
nanrector
Regular Member
 
Posts: 47
Joined: June 12th, 2005, 7:16 pm
Advertisement
Register to Remove

Re: Browsers hijacked

Unread postby deltalima » February 10th, 2010, 4:55 am

Hi nanrector,

Welcome to the forum.

My nickname is deltalima and I will be helping you with your computer problems.

The logs can take some time to research, so please be patient with me.

Please note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • All of my posts need to be checked by a teacher, so please be patient while I attempt to remove your malware.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Browsers hijacked

Unread postby deltalima » February 10th, 2010, 6:52 am

Hi nanrector,

Please let me know if the computer is used for personal or for business use.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Browsers hijacked

Unread postby nanrector » February 10th, 2010, 7:42 am

[quote="deltalima"]Hi nanrector,

Please let me know if the computer is used for personal or for business use.[/quote]


Hello deltalima!
It's my personal computer.

Nancy
nanrector
Regular Member
 
Posts: 47
Joined: June 12th, 2005, 7:16 pm

Re: Browsers hijacked

Unread postby deltalima » February 10th, 2010, 9:03 am

Hi nanrector,

CKScanner:

  • Please download CKScanner from here to your Desktop.
Make sure that CKScanner.exe is on the your Desktop before running the application!
  • Double-click on CKScanner.exe and click Search For Files.
  • After a very short time, when the cursor hourglass disappears, click Save List To File.
  • A message box will verify the file saved
  • Double-click on the CKFiles.txt icon on your Desktop and copy/paste the contents in your next reply.

  1. Please download this tool from Microsoft.
  2. Double click on MGADiag.exe to run it.
  3. Click Continue.
  4. The program will run. It takes a while to finish the diagnosis, please be patient.
  5. Once done, click on Copy.
  6. Open Notepad and paste the contents in. Save this file and post it in your next reply.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Browsers hijacked

Unread postby nanrector » February 10th, 2010, 9:29 am

Here is the info. MGAdiag only took a few seconds to run.


CKFILES

CKScanner - Additional Security Risks - These are not necessarily bad
c:\documents and settings\all users\documents\my bigoven recipes\flax_crackers_-_sweet_76.htm
c:\documents and settings\all users\documents\my bigoven recipes\publish\flax_crackers_-_sweet_76.htm
c:\documents and settings\all users\documents\my bigoven recipes\publish\flax_crackers_50.htm
c:\documents and settings\nancy\my documents\bigoven\flax_crackers_-_sweet_76.htm
c:\documents and settings\nancy\my documents\bigoven\publish\flax_crackers_-_sweet_76.htm
c:\documents and settings\nancy\my documents\bigoven\publish\flax_crackers_50.htm
c:\documents and settings\nancy\my documents\my roboform data\nancy\clients - web design\joyce stech\crackle.rfp
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.nfo
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.par2
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.r00
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.r01
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.r02
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.r03
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.r04
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.r05
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.r06
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.r07
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.r08
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.r09
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.r10
c:\graboid\completed\_partial\5419277_-_breaking_the_maya_code_(2008)\vmt-crackingmayacode-xvid.rar
c:\program files\adobe\adobe dreamweaver cs3\configuration\content\reference\html\keygen.html
c:\program files\adobe\adobe dreamweaver cs3\configuration\content\reference\php\crackf.html
c:\program files\corel\corel paint shop pro x\bump maps\cracked desert.pspimage
scanner sequence 3.ZZ.11
----- EOF -----


MGADiag

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Cryptographic Errors Detected
Validation Code: 0

Cached Validation Code: N/A
Windows Product Key: *****-*****-GJ4QK-7DWKM-2VYMQ
Windows Product Key Hash: cJpCfn5a/bQOx1lfKIq4XOmC5DU=
Windows Product ID: 76487-OEM-2254636-39173
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {CD90FE96-5505-4E01-A3FE-D7ED5A11B2BD}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x0
Signed By: N/A, hr = 0x80070005
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: 0
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CD90FE96-5505-4E01-A3FE-D7ED5A11B2BD}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2VYMQ</PKey><PID>76487-OEM-2254636-39173</PID><PIDType>3</PIDType><SID>S-1-5-21-1614895754-1336601894-682003330</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7350</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.4</Version><SMBIOSVersion major="2" minor="5"/><Date>20070712000000.000000+000</Date></BIOS><HWID>390C37F70184CE7A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57229</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65246</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 13C05:GENUINE C&C INC
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A
nanrector
Regular Member
 
Posts: 47
Joined: June 12th, 2005, 7:16 pm

Re: Browsers hijacked

Unread postby deltalima » February 10th, 2010, 10:44 am

Hi nanrector,


The Microsoft Office installation you have appears to be invalid

Please use Internet Explorer to visit this validation page and click Validate Now button
Allow the activex to install the OGA plug-in and wait for the report.


Once it completes, run MGADiag again using the instructions in my previous post then paste the results back here.

If you know it to be invalid and cannot validate it, you will have to uninstall Microsoft Office Enterprise 2007 and Microsoft Office Professional Edition 2003 before we can proceed.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Browsers hijacked

Unread postby nanrector » February 10th, 2010, 1:35 pm

My machine was used and came with those on it. It won't validate either version of office and I have a bunch of important items/settings and email accounts in Outlook. I could uninstall the 03 version just not 07 outlook at the moment. If you can't help with that installed I'll have to figure something else out. I appreciate your time and effort to assist me though.

Nancy
nanrector
Regular Member
 
Posts: 47
Joined: June 12th, 2005, 7:16 pm

Re: Browsers hijacked

Unread postby deltalima » February 10th, 2010, 4:49 pm

Hi nanrector,

I could uninstall the 03 version just not 07 outlook at the moment. If you can't help with that installed I'll have to figure something else out. I appreciate your time and effort to assist me though.


OK, thank you for letting we know, I will arrange to have this thread archived now.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Browsers hijacked

Unread postby Dakeyras » February 10th, 2010, 7:38 pm

Since we have done all we can, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 43 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware