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Multiple PC problems

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Multiple PC problems

Unread postby bobgrem » January 31st, 2010, 11:15 am

Hi –

My computer is in bad shape.
1) I get the blue screen of death but am able to start in safe mode. It seems when it is booting I have to esc sptd.sys when it gives the option to do that so the computer boots to safe mode.
2) My Firefox browser is getting hijacked. I didn’t try IE.
3) McAfee is not working properly and unable to fix. I tried to run McAfee Virtual Technician but I get the message “The system administrator has set policies to prevent this installation.”
4) After awhile I get a message “DCOM Server Process Launcher service terminated unexpectedly. The system is shutting down. Save all work in progress.” – I did an Internet search and learned to prevent this by typing “shutdown –a” in the command line that appears after Start, Run.
5) I couldn’t get to Hijackthis program on the infected computer’s browser so downloaded it on another computer and saved it to disk for install.
6) I ran Malwarebytes’ anti-malware a couple of days ago and it found one infection (I didn’t record what it was) and the programs fixed it. I updated it and ran it again today the 31st and no problems were found.

Should I hook up and turn on all external drives that have been used with this system during this process?

Below are the two requested log files. Thank you in advance!

Here is my Hijack.log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:32:17 AM, on 1/31/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\Bob\LOCALS~1\Temp\_iu14D2N.tmp
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.merlinman.blogspot.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\Program Files\ATT Internet Tools\blspc.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Auto EPSON Stylus CX4800 Series on A] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P36 "Auto EPSON Stylus CX4800 Series on A" /O30 "\\A\EPSON Stylus CX4800 Series" /M "Stylus CX4800"
O4 - HKLM\..\Run: [blspcloader] "C:\Program Files\ATT Internet Tools\blsloader.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111.exe
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se8942.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 1661173984
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 1831980593
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 11170 bytes
Here is the uninstall_list.txt:

Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Download Manager (Remove Only)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Adobe Shockwave Player 11.5
Allegro 2001
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 5
AT&T Pop-Up Catcher
AT&T Toolbar
ATI Control Panel
ATI Display Driver
Audacity 1.2.4
Belkin 54g USB Network Adapter
Bonjour
Classic PhoneTools
Compatibility Pack for the 2007 Office system
Conexant HSF V92 56K RTAD Speakerphone PCI Modem
Critical Update for Windows Media Player 11 (KB959772)
Data Lifeguard Diagnostic for Windows
Dell Movie Studio Diagnostics
Dell Picture Studio - Dell Image Expert
Dell ResourceCD
Dell Solution Center
Dell Support
Dell Support Center (Support Software)
DellSupport
Delta
DiscWizard for Windows
DivX 5.0.2 Bundle
DivX Codec 3.1alpha release
DreamStation DXi2
DVD Decrypter (Remove Only)
DVD Shrink 3.2
DVDSentry
Easy CD Creator 5 Basic
EO Video 1.31
EPSON CX 4200 4800 Guide
EPSON Printer Software
EPSON Scan
ERUNT 1.1j
Exact Audio Copy 0.95b4
Free Easy Burner V 3.8
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Intel(R) PRO Ethernet Adapter and Software
Intel(R) PROSet II
IrfanView (remove only)
iTunes
Java(TM) 6 Update 17
Juno
Malwarebytes' Anti-Malware
McAfee SecurityCenter
MediaMonkey 3.2
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel Viewer 2003
Microsoft PowerPoint Viewer 97
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 2002
Microsoft Works 6.0
Microsoft Works Suite Add-in for Microsoft Word
Movie Maker Background Music Files
Movie Maker Sound Effects
Movie Maker Title Images
Mozilla (1.2.1)
Mozilla Firefox (3.5.3)
MSN Music Assistant
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB954459)
Musicmatch® Jukebox
MyDVD
Nero 6
Paint Shop Pro 7 Anniversary Edition
Pinnacle Express
PowerDVD
Presto! ImageFolio LE
Presto! PageManager
Presto! PageType
Presto! PhotoAlbum
QuickTime
QuickVCD Player v3.0
RealPlayer
Recover My Files
Roxio VideoWave Movie Creator
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Shockwave
Sonic Foundry ACID 2.0d
Sonic Foundry Express FX 1
Sonic Foundry Express FX 2
Sound Blaster Live!
System Agent
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 1.0.3
WD Diagnostics
WG111 Smart Wizard
Windows Defender
Windows Genuine Advantage v1.3.0254.0
Windows Imaging Component
Windows Live OneCare safety scanner
Windows Media Bonus Pack for Windows XP
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Resource Kit Tools - SubInAcl.exe
Windows XP Hotfix - KB810217
Windows XP Service Pack 3
bobgrem
Regular Member
 
Posts: 37
Joined: April 28th, 2009, 12:53 pm
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Re: Multiple PC problems

Unread postby muppy03 » February 6th, 2010, 12:02 am

Hello and welcome to Malware Removal Forums

IMPORTANT

Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
To make cleaning this machine easier:-
  • Continue to respond to this thread until I give you the All Clean!
  • Please DO NOT uninstall/install any programs unless asked to. It is more difficult when files/programs appear or disappear from the logs.
  • Please do not run any scans other than those requested and do not post any logs/reports unless specifically requested to do so.
  • Please follow all instructions in the order posted.
  • If you have any questions or do not understand instructions, please ask before continuing.
  • Please reply to this thread. Do not start a new topic.

Download DDS

Download DDS from one of the below links and save it to your desktop.

Link1
Link2
Link3
  • Double click the tool to run it.
  • A black Screen will open, just read the contents and do nothing.
  • When the tool finishes it will open 2 reports.
  • Copy/paste both reports back here and remove DDS from your desktop.

GMER Rootkit Scanner
Download GMER Rootkit Scanner from here.
  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO

    Image
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries


Please reply with:-
  • DDS logs
  • GMER Log
User avatar
muppy03
MRU Emeritus
MRU Emeritus
 
Posts: 4782
Joined: December 4th, 2007, 5:30 am
Location: Australia

Re: Multiple PC problems

Unread postby bobgrem » February 6th, 2010, 4:01 pm

Hi muppy03 -

I appreciate your help! Below are the three logs.

Thanks,
Bob

DDS (Ver_09-09-29.01) - NTFSx86 NETWORK
Run by Bob at 9:58:55.70 on Sat 02/06/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17
AV: McAfee VirusScan *On-access scanning disabled* (Updated)
{84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============


============== Pseudo HJT Report ===============

uStart Page = hxxp://www.merlinman.blogspot.com/
uSearchMigratedDefaultURL =
hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&
oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: URLSearchHook Class: {37d2cdbf-2af4-44aa-8113-bd0d2da3c2b8} - c:\program
files\nzsearch\SearchEnh1.dll
BHO: BlspcHlpr Class: {15c9938f-cb96-496d-800a-b827f2e34ea1} - c:\program files\att
internet tools\blspc.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program
files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer:
{3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program
files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AT&&T Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} -
c:\progra~1\atttoo~1\ATTTOO~1.DLL
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program
files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program
files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program
files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} -
c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program
files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program
files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} -
c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: AT&&T Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} -
c:\progra~1\atttoo~1\ATTTOO~1.DLL
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program
files\google\google toolbar\GoogleToolbar_32.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {F5735C15-1FB2-41FE-BA12-242757E69DDE} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [uoltray] c:\program files\netzero\exec.exe regrun
uRun: [spc_w] "c:\program files\nzsearch\hcm.exe" -w
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [swg] "c:\program
files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [DellSupportCenter] "c:\program files\dell support
center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Microsoft Works Update Detection] c:\program files\microsoft works\WkDetect.exe
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\NPSWF32_FlashUtil.exe -p
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [AdaptecDirectCD] c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [diagent] "c:\program files\creative\sblive\diagnostics\diagent.exe"
startup
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [DeltTray] DeltTray.exe
mRun: [EPSON Stylus CX4800 Series]
c:\windows\system32\spool\drivers\w32x86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800
Series" /O6 "USB001" /M "Stylus CX4800"
mRun: [mmtask] "c:\program files\musicmatch\musicmatch jukebox\mmtask.exe"
mRun: [dscactivate] "c:\program files\dell support
center\gs_agent\custom\dsca.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [DellSupportCenter] "c:\program files\dell support
center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Auto EPSON Stylus CX4800 Series on A]
c:\windows\system32\spool\drivers\w32x86\3\e_fatiada.exe /p36 "auto epson stylus
cx4800 series on a" /o30 "\\a\EPSON Stylus CX4800 Series" /M "Stylus
CX4800"
mRun: [blspcloader] "c:\program files\att internet tools\blsloader.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader
9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe"
-osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes'
anti-malware\mbamgui.exe /install /silent
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program
files\common files\microsoft shared\works shared\wkcalrem.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\smartw~1.lnk - c:\program
files\netgear\wg111 configuration utility\WG111.exe
mPolicies-explorer: <NO NAME> =
IE: Google Sidewiki... - c:\program files\google\google
toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {00000075-9980-0010-8000-00AA00389B71} -
hxxp://codecs.microsoft.com/codecs/i386/voxacm.CAB
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} -
hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} -
hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} -
hxxp://download.macromedia.com/pub/shoc ... /swdir.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} -
hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} -
hxxp://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} -
hxxp://housecall65.trendmicro.com/house ... /hcImpl.ca
b
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} -
hxxp://security.symantec.com/sscv6/Shar ... vSniff.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} -
hxxp://cdn.scan.onecare.live.com/resour ... se8942.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} -
hxxp://www.update.microsoft.com/windows ... site.cab?1
201661173984
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} -
hxxp://www.update.microsoft.com/microso ... b_site.cab
?1201831980593
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -
hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} -
hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {A8658086-E6AC-4957-BC8E-8D54A7E8A790} -
hxxp://www.microsoft.com/security/contr ... GDIChk.CAB
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} -
hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} -
hxxp://fpdownload.macromedia.com/pub/sh ... wflash.cab
Handler: junomsg - {C4D10830-379D-11d4-9B2D-00C04F1579A5} - c:\program
files\juno\bin\jmsgpph.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} -
c:\progra~1\mcafee\sitead~1\McIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} -
c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} -
c:\progra~1\wifd1f~1\MpShHook.dll
LSA: Notification Packages = :\windows\system32\srr

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\bob\applic~1\mozilla\firefox\profiles\jcnxm3kk.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://merlinman.blogspot.com/
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\components\blsfflock.dll
FF - component: c:\program
files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant:
{20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows
presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla
firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla
firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla
firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla
firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2010-01-31 09:31 <DIR> --d----- c:\program files\Trend Micro
2010-01-26 09:48 664 a------- c:\windows\system32\d3d9caps.dat
2010-01-26 09:39 <DIR> --d----- c:\program files\Spyware Doctor
2010-01-25 19:27 <DIR> --d----- c:\windows\system32\wbem\Repository
2010-01-20 20:57 8,212 a------- c:\windows\mfebcdata
2010-01-07
12:21 <DIR> --d----- C:\Anoushka_Shankar_And_Karsh_Kale-Breathing_Under_Water-2007-S
AW
2010-01-07 12:18 <DIR> --d----- C:\Anoushka Shankar - Rise

==================== Find3M ====================

2010-01-07 16:07 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 16:07 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-12-11 19:26 107,808 a------- c:\docume~1\bob\applic~1\GDIPFONTCACHEV1.DAT
2009-12-08 15:05 75,176 a---h--- c:\windows\system32\mlfcache.dat
2009-11-21 10:51 471,552 a------- c:\windows\apppatch\aclayers.dll
2009-11-21 10:51 471,552 -------- c:\windows\system32\dllcache\aclayers.dll
2004-06-01 03:53 169,504 a------- c:\docume~1\bob\applic~1\shb.dat

============= FINISH: 10:02:18.01 ===============

xxxxx

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-09-29.01)


==== Disk Partitions =========================


==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================


Acrobat.com
Adobe AIR
Adobe Download Manager (Remove Only)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Adobe Shockwave Player 11.5
Allegro 2001
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 5
AT&T Pop-Up Catcher
AT&T Toolbar
ATI Control Panel
ATI Display Driver
Atlantis
Audacity 1.2.4
Belkin 54g USB Network Adapter
BitTorrent
Bonjour
Classic PhoneTools
Compatibility Pack for the 2007 Office system
Conexant HSF V92 56K RTAD Speakerphone PCI Modem
Critical Update for Windows Media Player 11 (KB959772)
Data Lifeguard Diagnostic for Windows
Dell Driver Download Manager
Dell Movie Studio Diagnostics
Dell Picture Studio - Dell Image Expert
Dell ResourceCD
Dell Solution Center
Dell Support
Dell Support Center (Support Software)
DellSupport
Delta
DiscWizard for Windows
DivX 5.0.2 Bundle
DivX Codec 3.1alpha release
DNA
DreamStation DXi2
DVD Decrypter (Remove Only)
DVD Shrink 3.2
DVDSentry
EarthLink Free Trial
Easy CD Creator 5 Basic
EO Video 1.31
EPSON CX 4200 4800 Guide
EPSON Printer Software
EPSON Scan
ERUNT 1.1j
Exact Audio Copy 0.95b4
Free Easy Burner V 3.8
Google Toolbar for Internet Explorer
Help and Support Customization
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Intel(R) PRO Ethernet Adapter and Software
Intel(R) PROSet II
IrfanView (remove only)
iTunes
Java(TM) 6 Update 17
Juno
Malwarebytes' Anti-Malware
McAfee SecurityCenter
MediaMonkey 3.2
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel Viewer 2003
Microsoft PowerPoint Viewer 97
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 2002
Microsoft Works 6.0
Microsoft Works Suite Add-in for Microsoft Word
Movie Maker Background Music Files
Movie Maker Sound Effects
Movie Maker Title Images
Mozilla (1.2.1)
Mozilla Firefox (3.5.3)
MSN Music Assistant
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB954459)
Musicmatch® Jukebox
MyDVD
Nero 6
Paint Shop Pro 7 Anniversary Edition
Pinnacle Express
PowerDVD
Presto! ImageFolio LE
Presto! PageManager
Presto! PageType
Presto! PhotoAlbum
QuickTime
QuickVCD Player v3.0
RealPlayer
Recover My Files
Roxio VideoWave Movie Creator
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Shockwave
Sonic Foundry ACID 2.0d
Sonic Foundry Express FX 1
Sonic Foundry Express FX 2
Sound Blaster Live!
System Agent
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 1.0.3
WD Diagnostics
WebFldrs XP
WG111 Smart Wizard
Windows Defender
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Bonus Pack for Windows XP
Windows Media Format 11 runtime
Windows Media Player 11
Windows Resource Kit Tools - SubInAcl.exe
Windows XP Hotfix - KB810217
Windows XP Service Pack 3
Works Suite OS Pack
Works Synchronization
XML Paper Specification Shared Components Pack 1.0

==== End Of File ===========================

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-02-06 14:45:32
Windows 5.1.2600 Service Pack 3
Running: oy6cnsp7.exe; Driver: C:\DOCUME~1\Bob\LOCALS~1\Temp\pxtdqpow.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Udp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\RawIp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)

---- EOF - GMER 1.0.15 ----
bobgrem
Regular Member
 
Posts: 37
Joined: April 28th, 2009, 12:53 pm

Re: Multiple PC problems

Unread postby muppy03 » February 6th, 2010, 9:24 pm

IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

BitTorrent DNA

I'd like you to read the MRU policy for P2P Programs.

This program is not showing in your uninstall list but take note that remnants of the above program/s and any other P2P program found will be removed when cleaning.

Download and run Combofix
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • If you need help to disable your protection programs see here.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Image
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Image
Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.

If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please reply with:-
  • Combofix log
  • New HJT log
User avatar
muppy03
MRU Emeritus
MRU Emeritus
 
Posts: 4782
Joined: December 4th, 2007, 5:30 am
Location: Australia

Re: Multiple PC problems

Unread postby bobgrem » February 6th, 2010, 11:40 pm

Thanks, muppy03.

Here are the two logs:

ComboFix 10-02-06.01 - Bob 02/06/2010 21:31:35.3.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.159 [GMT -5:00]
Running from: c:\documents and settings\Bob\My Documents\Downloads\ComboFix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Internet Explorer\SET16F2.tmp
c:\program files\Internet Explorer\SET76D.tmp
c:\program files\Internet Explorer\SETA55.tmp
c:\program files\Internet Explorer\SETA72.tmp
c:\program files\Internet Explorer\SETBA0.tmp
c:\program files\Internet Explorer\SETBB6.tmp
c:\program files\Internet Explorer\SETC57.tmp
c:\program files\Internet Explorer\SETCBD.tmp
c:\windows\system32\_002853_.tmp.dll
c:\windows\system32\_002854_.tmp.dll
c:\windows\system32\_002855_.tmp.dll
c:\windows\system32\_002856_.tmp.dll
c:\windows\system32\_002863_.tmp.dll
c:\windows\system32\_002864_.tmp.dll
c:\windows\system32\_002865_.tmp.dll
c:\windows\system32\_002867_.tmp.dll
c:\windows\system32\_002868_.tmp.dll
c:\windows\system32\_002871_.tmp.dll
c:\windows\system32\_002872_.tmp.dll
c:\windows\system32\_002874_.tmp.dll
c:\windows\system32\_002875_.tmp.dll
c:\windows\system32\_002876_.tmp.dll
c:\windows\system32\_002878_.tmp.dll
c:\windows\system32\_002881_.tmp.dll
c:\windows\system32\_002882_.tmp.dll
c:\windows\system32\_002883_.tmp.dll
c:\windows\system32\_002884_.tmp.dll
c:\windows\system32\_002885_.tmp.dll
c:\windows\system32\_002886_.tmp.dll
c:\windows\system32\_002887_.tmp.dll
c:\windows\system32\_002888_.tmp.dll
c:\windows\system32\_002889_.tmp.dll
c:\windows\system32\_002890_.tmp.dll
c:\windows\system32\_002891_.tmp.dll
c:\windows\system32\_002892_.tmp.dll
c:\windows\system32\_002893_.tmp.dll
c:\windows\system32\_002894_.tmp.dll
c:\windows\system32\_002895_.tmp.dll
c:\windows\system32\_002896_.tmp.dll
c:\windows\system32\_002897_.tmp.dll
c:\windows\system32\_002898_.tmp.dll
c:\windows\system32\_002900_.tmp.dll
c:\windows\system32\_002902_.tmp.dll
c:\windows\system32\_002903_.tmp.dll
c:\windows\system32\_002904_.tmp.dll
c:\windows\system32\_002905_.tmp.dll
c:\windows\system32\_002906_.tmp.dll
c:\windows\system32\_002907_.tmp.dll
c:\windows\system32\_002909_.tmp.dll
c:\windows\system32\_002910_.tmp.dll
c:\windows\system32\_002911_.tmp.dll
c:\windows\system32\_002912_.tmp.dll
c:\windows\system32\_002913_.tmp.dll
c:\windows\system32\_002916_.tmp.dll
c:\windows\system32\_002917_.tmp.dll
c:\windows\system32\_002919_.tmp.dll
c:\windows\system32\_002920_.tmp.dll
c:\windows\system32\_002921_.tmp.dll
c:\windows\system32\_002922_.tmp.dll
c:\windows\system32\_002923_.tmp.dll
c:\windows\system32\_002924_.tmp.dll
c:\windows\system32\_002925_.tmp.dll
c:\windows\system32\_002926_.tmp.dll
c:\windows\system32\_002927_.tmp.dll
c:\windows\system32\_002929_.tmp.dll
c:\windows\system32\_002930_.tmp.dll
c:\windows\system32\_002931_.tmp.dll
c:\windows\system32\_002932_.tmp.dll
c:\windows\system32\_002934_.tmp.dll
c:\windows\system32\_002936_.tmp.dll
c:\windows\system32\_002937_.tmp.dll
c:\windows\system32\_002938_.tmp.dll
c:\windows\system32\_002939_.tmp.dll
c:\windows\system32\_002940_.tmp.dll
c:\windows\system32\_002941_.tmp.dll
c:\windows\system32\_002942_.tmp.dll
c:\windows\system32\_002944_.tmp.dll
c:\windows\system32\_002945_.tmp.dll
c:\windows\system32\_002946_.tmp.dll
c:\windows\system32\_002947_.tmp.dll
c:\windows\system32\_002948_.tmp.dll
c:\windows\system32\_002949_.tmp.dll
c:\windows\system32\_002950_.tmp.dll
c:\windows\system32\_002952_.tmp.dll
c:\windows\system32\_002954_.tmp.dll
c:\windows\system32\_002956_.tmp.dll
c:\windows\system32\_002957_.tmp.dll
c:\windows\system32\_002958_.tmp.dll
c:\windows\system32\_002959_.tmp.dll
c:\windows\system32\_002963_.tmp.dll
c:\windows\system32\_002964_.tmp.dll
c:\windows\system32\_002966_.tmp.dll
c:\windows\system32\_002969_.tmp.dll
c:\windows\system32\_002971_.tmp.dll
c:\windows\system32\_002972_.tmp.dll
c:\windows\system32\_002973_.tmp.dll
c:\windows\system32\_002974_.tmp.dll
c:\windows\system32\_002977_.tmp.dll
c:\windows\system32\_002979_.tmp.dll
c:\windows\system32\_002980_.tmp.dll
c:\windows\system32\_002981_.tmp.dll
c:\windows\system32\_002986_.tmp.dll
c:\windows\system32\_002988_.tmp.dll
c:\windows\system32\_002989_.tmp.dll
c:\windows\system32\Data
G:\autorun.inf

Infected copy of c:\windows\system32\DRIVERS\atapi.sys was found and disinfected
Restored copy from - Kitty ate it :p
.
((((((((((((((((((((((((( Files Created from 2010-01-07 to 2010-02-07 )))))))))))))))))))))))))))))))
.

2010-01-31 14:31 . 2010-01-31 15:41 -------- d-----w- c:\program files\Trend Micro
2010-01-27 14:51 . 2010-01-27 14:56 -------- d-----w- c:\documents and settings\Administrator.C.001\Local Settings\Application Data\Adobe
2010-01-27 14:46 . 2010-01-27 14:46 -------- d-----w- c:\documents and settings\Administrator.C.001\Local Settings\Application Data\Mozilla
2010-01-26 14:48 . 2010-01-31 22:37 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-01-26 14:39 . 2010-02-06 14:18 -------- d-----w- c:\program files\Spyware Doctor
2010-01-26 01:12 . 2010-01-26 01:12 -------- d-----w- c:\documents and settings\Administrator.C.001\Application Data\Malwarebytes
2010-01-26 00:56 . 2002-12-04 13:31 56952 ----a-w- c:\documents and settings\Administrator.C.001\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-01-26 00:27 . 2010-01-26 00:27 -------- d-----w- c:\windows\system32\wbem\Repository
2010-01-25 20:36 . 2010-01-25 20:36 -------- d-----w- c:\documents and settings\Administrator.C.000\Application Data\Malwarebytes
2010-01-25 20:32 . 2002-12-04 13:31 56952 ----a-w- c:\documents and settings\Administrator.C.000\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-01-25 20:32 . 2010-01-26 00:23 -------- d-----w- c:\documents and settings\Administrator.C.000\Local Settings\Application Data\Microsoft
2010-01-25 20:32 . 2010-01-26 00:23 -------- d-s---w- c:\documents and settings\Administrator.C.000
2010-01-25 17:32 . 2002-12-04 13:31 56952 ----a-w- c:\documents and settings\Administrator.C\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-01-25 17:32 . 2010-01-26 00:24 -------- d-----w- c:\documents and settings\Administrator.C\Local Settings\Application Data\Microsoft
2010-01-25 17:31 . 2010-01-26 00:24 -------- d-s---w- c:\documents and settings\Administrator.C

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-07 03:03 . 2009-05-12 03:51 -------- d-----w- c:\program files\DNA
2010-02-07 03:03 . 2008-12-05 00:24 -------- d-----w- c:\documents and settings\Bob\Application Data\DNA
2010-02-06 14:29 . 2009-05-12 03:52 -------- d-----w- c:\documents and settings\Bob\Application Data\BitTorrent
2010-01-31 15:40 . 2007-05-10 21:54 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-01-27 14:46 . 2009-04-27 21:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-27 14:45 . 2009-05-26 23:32 5115824 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-01-26 15:55 . 2008-01-30 02:44 -------- d-----w- c:\program files\Windows Live Safety Center
2010-01-20 16:52 . 2008-11-25 16:52 -------- d-----w- c:\program files\McAfee
2010-01-07 21:07 . 2009-04-27 21:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 21:07 . 2009-04-27 21:54 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-06 18:38 . 2009-11-13 03:38 -------- d-----w- c:\documents and settings\Bob\Application Data\vlc
2009-12-08 20:05 . 2009-11-16 03:13 75176 ---ha-w- c:\windows\system32\mlfcache.dat
2009-12-02 02:59 . 2002-12-10 05:14 107032 ----a-w- c:\documents and settings\Bob\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-21 15:51 . 2002-08-29 11:00 471552 ----a-w- c:\windows\AppPatch\aclayers.dll
2009-11-10 15:07 . 2009-11-10 15:07 152576 ----a-w- c:\documents and settings\Bob\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2008-12-09 20:21 . 2008-12-18 22:16 94208 ----a-w- c:\program files\mozilla firefox\components\blsfflock.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"uoltray"="c:\program files\NetZero\exec.exe" [2004-01-20 90384]
"spc_w"="c:\program files\NZSearch\hcm.exe" [2004-05-13 258114]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-11-29 68856]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"Microsoft Works Update Detection"="c:\program files\Microsoft Works\WkDetect.exe" [BU]
"BitTorrent DNA"="c:\program files\DNA\btdna.exe" [2009-11-13 323392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIModeChange"="Ati2mdxx.exe" [2001-09-04 28672]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2002-09-25 290816]
"DVDSentry"="c:\windows\System32\DSentry.exe" [2002-08-15 28672]
"AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2003-06-11 684032]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"diagent"="c:\program files\Creative\SBLive\Diagnostics\diagent.exe" [2002-04-03 135264]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"DeltTray"="DeltTray.exe" [2004-08-27 56320]
"EPSON Stylus CX4800 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE" [2005-02-02 98304]
"mmtask"="c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe" [2006-01-17 53248]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2009-07-08 1176808]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"Auto EPSON Stylus CX4800 Series on A"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE" [2005-02-02 98304]
"blspcloader"="c:\program files\ATT Internet Tools\blsloader.exe" [2008-12-18 103760]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-11-02 198160]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Works Calendar Reminders.lnk - c:\program files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe [2001-8-7 24633]
Smart Wizard Wireless Settings.lnk - c:\program files\NETGEAR\WG111 Configuration Utility\WG111.exe [2004-10-9 1056860]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ \0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"ConMgr.exe"="c:\program files\EarthLink 5.0\conmgr.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\BitTorrent\\bittorrent.exe"=
"c:\\Program Files\\DNA\\btdna.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [11/25/2008 11:57 AM 203280]
S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]
S3 BWU713_A02;Blitzz Wireless G USB Controller;c:\windows\SYSTEM32\DRIVERS\BWU713.sys [8/14/2004 9:48 PM 340096]
S4 sptd;sptd;c:\windows\SYSTEM32\DRIVERS\sptd.sys [2/2/2009 9:57 PM 717296]
.
Contents of the 'Scheduled Tasks' folder

2009-12-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-11-25 16:22]

2009-03-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-11-25 16:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.merlinman.blogspot.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Bob\Application Data\Mozilla\Firefox\Profiles\jcnxm3kk.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://merlinman.blogspot.com/
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - component: c:\program files\Mozilla Firefox\components\blsfflock.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-06 22:02
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet003\Services\Iomega Activity Disk2]
"ImagePath"="\"\""
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CakewalkPlugIns\^`ܵî =qx **]
"Description"="Cakewal"
"HelpFilePath"=""
"HelpFileTopic"=""
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3672)
c:\windows\system32\WININET.dll
c:\program files\McAfee\SiteAdvisor\saHook.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\ArcSoft\PhotoImpression 5\share\pihook.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\windows\System32\Ati2evxx.exe
c:\program files\Belkin\Belkin Wireless Network Utility\WLService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
c:\windows\System32\CTsvcCDA.exe
c:\progra~1\Iomega\System32\AppServices.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\progra~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\progra~1\McAfee\VIRUSS~1\mcshield.exe
c:\program files\McAfee\MPF\MPFSrv.exe
c:\progra~1\mcafee.com\agent\mcagent.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\System32\MsPMSPSv.exe
c:\windows\system32\DeltTray.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2010-02-06 22:19:15 - machine was rebooted
ComboFix-quarantined-files.txt 2010-02-07 03:18
ComboFix2.txt 2009-04-30 19:18

Pre-Run: 58,591,756,288 bytes free
Post-Run: 59,107,147,776 bytes free

- - End Of File - - 4EA22F63795A7E109E2016797CF4CE6C

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:35:28 PM, on 2/6/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\system32\DeltTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\McAfee\MHN\McENUI.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\ATT Internet Tools\blsloader.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.merlinman.blogspot.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\Program Files\ATT Internet Tools\blspc.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Auto EPSON Stylus CX4800 Series on A] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P36 "Auto EPSON Stylus CX4800 Series on A" /O30 "\\A\EPSON Stylus CX4800 Series" /M "Stylus CX4800"
O4 - HKLM\..\Run: [blspcloader] "C:\Program Files\ATT Internet Tools\blsloader.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111.exe
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se8942.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 1661173984
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 1831980593
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 12740 bytes
bobgrem
Regular Member
 
Posts: 37
Joined: April 28th, 2009, 12:53 pm

Re: Multiple PC problems

Unread postby muppy03 » February 7th, 2010, 12:35 am

Please update me on problems that your are still experiencing after doing the following.

Important Please disable mcafee before running the following.


COMBOFIX-Script
A word of warning: Please do not run ComboFix on your own. This tool is not a toy and not for everyday use.


  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    Code: Select all
    Folder::
    c:\program files\DNA
    c:\documents and settings\Bob\Application Data\DNA
    c:\documents and settings\Bob\Application Data\BitTorrent
    c:\program files\BitTorrent
    
    Regnull::
    [HKEY_LOCAL_MACHINE\software\Classes\CakewalkPlugIns\^`ܵî =qx  * *]
    
    

  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    Image
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • If you need help to disable your protection programs see here.
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Please reply with:-
  • Combofix log
  • New HJT log
  • Update on problems
User avatar
muppy03
MRU Emeritus
MRU Emeritus
 
Posts: 4782
Joined: December 4th, 2007, 5:30 am
Location: Australia

Re: Multiple PC problems

Unread postby bobgrem » February 7th, 2010, 2:51 am

Hi -

Below is the hijack log -- the combofix log even by itself exceeds the character limit by more than four times. (Your message contains 456855 characters. The maximum number of allowed characters is 100000.)

My computer seems to be working okay now -- no blue screen, was able to update and activate McAfee, and browser hijacking seems to have ended. Also, Microsoft's updater asked me to download a malicious software removal tool update and one other update, which I did, so that seems to be working okay, too.

Thanks so much for your efficiency, expertise and quick responses!
I am through with PtoP downloads, also! I guess you'll let me know whether to take any other steps and/or how to get the combofix log to you.

Thanks,
Bob

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:32:01 AM, on 2/7/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\system32\DeltTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\McAfee\MHN\McENUI.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\ATT Internet Tools\blsloader.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.merlinman.blogspot.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\Program Files\ATT Internet Tools\blspc.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Auto EPSON Stylus CX4800 Series on A] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P36 "Auto EPSON Stylus CX4800 Series on A" /O30 "\\A\EPSON Stylus CX4800 Series" /M "Stylus CX4800"
O4 - HKLM\..\Run: [blspcloader] "C:\Program Files\ATT Internet Tools\blsloader.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111.exe
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se8942.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 1661173984
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 1831980593
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 12469 bytes
bobgrem
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Re: Multiple PC problems

Unread postby muppy03 » February 7th, 2010, 2:59 am

Below is the hijack log -- the combofix log even by itself exceeds the character limit by more than four times. (Your message contains 456855 characters. The maximum number of allowed characters is 100000.)

wow! :? see if you can attach it please.
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Re: Multiple PC problems

Unread postby bobgrem » February 7th, 2010, 3:19 am

Hi -

Here is the combofix log in an attachment (I think, because although it said it was uploading I don't see an attachment).

Thanks,
Bob
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Re: Multiple PC problems

Unread postby muppy03 » February 7th, 2010, 3:36 am

Sorry Bob it isn't attached. :(
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Re: Multiple PC problems

Unread postby bobgrem » February 7th, 2010, 4:33 am

Now I see. It says "The file is too big, maximum allowed size is 256 KiB."
The file is 449 kb.
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Re: Multiple PC problems

Unread postby muppy03 » February 7th, 2010, 4:43 am

split it in half, and do 2 seperate attachments please.
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Re: Multiple PC problems

Unread postby bobgrem » February 7th, 2010, 5:10 am

Part 1
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Re: Multiple PC problems

Unread postby bobgrem » February 7th, 2010, 5:12 am

I tried part 2 but it said "Sorry, the board attachment quota has been reached."
I don't know if Part 1 posted since I don't see anything about an attachment.
Thanks!
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Re: Multiple PC problems

Unread postby muppy03 » February 7th, 2010, 5:25 am

Sorry bob, no part one showing. I do really need to see the log though. The size of the loog seems excessive, is the bulk of it P2P deletions?

How are you trying to attach the file? When you tried part one where you given any error messages etc?
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