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All browsers redirecting to ad sites.

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All browsers redirecting to ad sites.

Unread postby mleblanc72 » January 28th, 2010, 2:22 pm

Hi, New here. Hope I am doing this right!

I have tried IE8, Firefox and Chrome. All redirect from google search result links.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:13:32 PM, on 1/28/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Windows\System32\CtHelper.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\MagicDisc\MagicDisc.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O1 - Hosts: ::1 localhost
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [BHR] C:\Program Files\Zamaan's Software\Browser Hijack Retaliator 4.5\BHR.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DevconDefaultDB] C:\Windows\system32\READREG /SILENT /FAIL=1 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DevconDefaultDB] C:\Windows\system32\READREG /SILENT /FAIL=1 (User 'Default user')
O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - (no file)
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - (no file)
O13 - Gopher Prefix:
O16 - DPF: vzTCPConfig - http://www2.verizon.net/help/fios_setti ... Config.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcC ... taller.cab
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
O16 - DPF: {6F6FDB9E-5072-498C-BCB0-2B7F00C49EE7} (DellSystemLite.Scanner) - http://support.dell.com/systemprofiler/ ... emLite.CAB
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: DellAMBrokerService - Unknown owner - C:\Program Files\DellAutomatedPCTuneUp\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 10380 bytes
mleblanc72
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Re: All browsers redirecting to ad sites.

Unread postby MWR 3 day Mod » January 31st, 2010, 10:52 pm

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: All browsers redirecting to ad sites.

Unread postby shinybeast » February 2nd, 2010, 8:44 pm

Hello and welcome to Malware Removal Forums

My handle is shinybeast and I will be assisting you in the removal of malware your computer may have.

Please follow these guidelines as we work to clean your computer.
  • Read through the instructions before you perform them and if you have questions please ask before you perform them. Please do not guess. I will be happy to clarify or explain.
  • Perform all instructions in the order given.
  • Stick with the process until I give you an "all clean." If the symptoms are gone, it does not necessarily mean your computer is safe and secure.
  • The instructions assume you are using an account with administrator privileges.
  • Do not run any other tools to remove malware while we are working.
  • Post all responses in a reply to this topic - Please do not start a new topic.
  • If your security software throws up warnings about some of these tools, please allow these tools to run, they are safe.
  • If you have not done so, please take time to read the Malware Removal Forum Guidelines and Rules and How to get help at this forum where the conditions for receiving help at this forum are explained.
NOTE: I am in training here at Malware Removal University.
I must get my replies to you approved by a malware expert which means it could take slightly longer to get back to you.
Your patience is appreciated. :)


Installed Program List

It would be helpful to see a list of programs installed on your computer.

  • Please start Hijackthis
  • Click the Open the Misc Tools section button
  • Click the Open Uninstall Manager... under System Tools

You will see a list of programs installed on your computer.
Please click the Save List... button and specify where you would like to save the list.
Once you click Save, the list will open in Notepad. Simply copy and paste the entire contents of Notepad in your next post.
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Re: All browsers redirecting to ad sites.

Unread postby mleblanc72 » February 3rd, 2010, 10:00 am

Before this post, due to the time between my initial and 72 hr post I ran Hitman Pro and it found a Java script running on my other (empty) (f:) hard drive. I removed it and it seemed to cure all my ills. I apologize for not being patient.

Here is the log you requested in case I did something wrong.

Thanks for your help and good luck with your training! You people do a great service to the community.


Hijackthis Add/ Remove programs manager log:

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Elements 6.0
Apple Mobile Device Support
ArcSoft Print Creations
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
Avanquest update
Avira AntiVir Personal - Free Antivirus
Belkin Wireless G USB Adapter Driver
BlackBerry Desktop Software 4.6
BlackBerry Desktop Software 4.6
BlackBerry Device Software v5.0.0 for the BlackBerry 8330 smartphone
BlackBerry® Media Sync
Bonjour
Borland Database Engine 5
Browser Address Error Redirector
Canon Inkjet Printer Driver Add-On Module
Canon iP3500 series
Canon MP Navigator 2.0
Canon MP450
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
CCleaner
CCScore
Conexant D850 PCI V.92 Modem
Creative Audio Console
Crystal Reports for .NET Framework 2.0 (x86)
dBpoweramp Music Converter
dBpoweramp Windows Media Audio 10 Codec
Dell Automated PC TuneUp
Dell DataSafe Online
Dell Support Center (Support Software)
Digital Line Detect
DING!
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
ffdshow [rev 3029] [2009-07-10]
fflink
GenoPro 2.0.1.6
Google Apps
Google Chrome
Google Desktop
Google Update Helper
Google Updater
HijackThis 2.0.2
Hitman Pro 3.5
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Install Network Printer Wizard
ImgBurn
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections 12.1.11.0
iTunes
Java(TM) 6 Update 15
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6
Juice 2.2
Junk Mail filter update
Kodak EasyShare software
KODAK Gallery Upload Software
Magic ISO Maker v5.5 (build 0276)
MagicDisc 2.7.106
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Choice Guard
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.4
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Report Viewer Redistributable 2005
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework 2.0 Core Components (x86) ENU
Microsoft Sync Framework 2.0 Provider Services (x86) ENU
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual Studio 2005 Tools for Office Runtime
Mozilla Firefox (3.5.7)
MSVCRT
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
netbrdg
Netflix in Windows Media Center
OfotoXMI
OGA Notifier 2.0.0048.0
PDF-Viewer
PeerBlock 1.0.0 (r181)
PeerGuardian 2.0
Picasa 3
Product Documentation Launcher
Python 3.1.1rc1
QualxServ Service Agreement
QuickTime
Realtek High Definition Audio Driver
Revo Uninstaller 1.83
RPS CRT
Security Advisor
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
SFR
SHASTA
skin0001
SKINXSDK
Sonic Activation Module
Spelling Dictionaries Support For Adobe Reader 8
Spybot - Search & Destroy
staticcr
SupportSoft Assisted Service
SyncToy 2.1 (x86)
TheraScribe 4 Solo / Small Group
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
User's Guides
Verizon FiOS Activation
Verizon FiOS Media Manager
Verizon Help and Support Tool
Verizon Servicepoint 1.5.24
Viewpoint Media Player
Visual Studio 2005 Tools for Office Second Edition Runtime
VPRINTOL
Vz In Home Agent
Vz In Home Agent
WD Diagnostics
Windows Installer Clean Up
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Player Firefox Plugin
WIRELESS
XnView 1.97
Yahoo! Install Manager
Yahoo! Software Update
Zune
Zune
Zune Language Pack (DE)
Zune Language Pack (ES)
Zune Language Pack (FR)
Zune Language Pack (IT)
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Re: All browsers redirecting to ad sites.

Unread postby shinybeast » February 5th, 2010, 11:33 am

Hi mleblanc72,

Apologies for the delay.

I'm glad to hear your issues are resolved. We are quite busy and unfortunately it can take some time before we can get to everybody.

This computer appears to be used for professional endeavors.

We only assist consumer's with personal computers as we are volunteers.

You will find this foum's rule on business machines here: Posting for help for business machines

Regards,
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Re: All browsers redirecting to ad sites.

Unread postby mleblanc72 » February 5th, 2010, 11:47 am

Thanks for the reply.

My computer is a home computer. Out of curiosity, how is it that it seems that it's for professional endeavors?
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Re: All browsers redirecting to ad sites.

Unread postby shinybeast » February 5th, 2010, 5:08 pm

Hi mleblanc72,

TheraScribe is professional software used by practitioners in the mental health field, correct? I can't think of a reason someone would have it installed on a strictly home computer. Am I incorrect in my conclusion that the computer is used for professional work as well?
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Re: All browsers redirecting to ad sites.

Unread postby mleblanc72 » February 5th, 2010, 6:35 pm

That must be a program my GF uses for her post grad training/internship. So yes, I guess that is in fact a professional use of my laptop!

It was unintentional on my part to post here. I didn't know that she even used my laptop for her work/school purposes.

Thanks
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Re: All browsers redirecting to ad sites.

Unread postby shinybeast » February 6th, 2010, 11:55 am

No worries, mleblanc72. I'm glad you got the issue resolved. :)

Take care and surf safe,
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Re: All browsers redirecting to ad sites.

Unread postby NonSuch » February 10th, 2010, 1:28 am

As this issue appears to be resolved, this topic is now closed.

You can help support this site from this link :
Donations For Malware Removal
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