I confused locations for PlusStart.exe.
This is the file that seems suspicious. It was on the C: drive actually.
C:\Driver Install Disk\CD_v3.2NM (H)\Utility\ProMagicPlus\FILES\PlusStart.exe TrojWare.Win32.Trojan.Agent.Gen@5226799 Success
If you didn't install the program, then it probably isn't responsible for the issues. If you were to use the program in the future, I suggest you re-download it from a good source. It appears comodo quarantined it, so delete the C:\Driver Install Disk\CD_v3.2NM (H)\Utility\ProMagicPlus folder if it is still there.
In my add/remove programs is a "Realtek high definition audio driver". It is running in my processes and is it connected to this O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\ALCMTR.EXE (Realtek Semiconductor Corp.)?
Yes, ALCMTR.exe is connected to the audio driver but is not necessary to run at startup for it to function. Keep the driver (Realtek high definition audio driver) installed so that your sound works.
I am also wondering why Eset picked up HomePatrol as a problem. Do you think it was a false positive or maybe there is something to it?
It could be a false positive or it could be infected. It is the only thing I see that might be a problem.
We can get a second opinion.
Upload file for scanning
- Please visit Jotti's Malware Scan
- Click the Browse button near the top of the page.
- Copy and paste the file and path below into the File Name box and click OpenC:\Program Files\PC Magazine Utilities\HomePatrol\HomePatrol.exe
- Click Submit and wait for the scanning to complete
- Bookmark/Add to Favorites the scan page and copy the address/URL in the location bar and paste that URL in your next reply.
Just to sum up there are two issues; the computer wanting to accept an incoming connection (from 18.104.22.168) when online and the printing issue when online.
The computer connects to the internet via dial-up. It is not networked with other computers and just connects to the phone line. Correct?
Please tell me who your internet provider is. Also, what program are you reading/printing emails with when online?
Please include the Jotti link in your next reply along with answers to my questions about the issues.