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Blue Screen - Laptop shuts down

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Blue Screen - Laptop shuts down

Unread postby mom2990104 » January 18th, 2010, 7:38 pm

Hi,

My husband's computer has a problem. Several times over the past three days, he has gotten a blue screen (not sure if it is THE blue screen of death) and it has then shut down. Twice he's been able to boot right back up in normal mode; today it did some strange black screen and said something about an "ethernet cable" (???) and would not boot for several tries.

Hijackthis and uninstall_list logs follow. Thanks in advance for any help you can provide!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:25:21 PM, on 1/18/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Utilities\KeNotify.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1308.0\msneshellx.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1308.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [jswtrayutil] "C:\Program Files\Jumpstart\jswtrayutil.exe"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HWSetup] \HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NotebookHardwareControl] "C:\Program Files\Notebook Hardware Control\nhc.exe" -quiet
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\system32\Adobe\Shockwave 11\SwHelper_1150595.exe -Update -1150595 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30618)" -"http://theclonewars.cartoonnetwork.com/games/game_02_ext.html"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OneNote Table Of Contents.onetoc2
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD44/JSCDL/jdk ... 586-jc.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player ... taller.exe
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\Jumpstart\jswpsapi.exe
O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: pinger - Unknown owner - C:\Toshiba\IVP\ISM\pinger.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 12233 bytes


3DVIA player 4.1
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.4
Adobe Shockwave Player 11.5
ALPS Touch Pad Driver
AppCore
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
Atheros Wi-Fi Protected Setup Library
AV
Backyardigans Mission to Mars
Bluetooth Stack for Windows by Toshiba
Bonjour
Canon iP1800 series
ccCommon
CD/DVD Drive Acoustic Silencer
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
Diego's Dinosaur Rescue
DVD MovieFactory for TOSHIBA
Fairly OddParents Information Stupor Highway
GearDrvs
Google Desktop
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Great Journey
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
iTunes
Java(TM) 6 Update 7
JumpStart Artist
LeapFrog Connect
LeapFrog Connect
LeapFrog Tag Plugin
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Memeo AutoBackup
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (3.0.17)
Mozilla Thunderbird (2.0.0.23)
MSN Toolbar
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton 360
Norton 360
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Notebook Hardware Control 2.0 Pre-Release-06 Bugfix
PC Pitstop Optimize2 2.0
Picasa 2
QuickBooks Financial Center
QuickTime
Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
Safari
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Windows Media Encoder (KB954156)
Spelling Dictionaries Support For Adobe Reader 8
SpongeBob SquarePants Obstacle Odyssey 2
SUPERAntiSpyware Free Edition
SuppSoft
Symantec Technical Support Controls
SymNet
Texas Instruments PCIxx21/x515/xx12 drivers.
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Flash Cards Support Utility
TOSHIBA Games
TOSHIBA Hardware Setup
Toshiba Registration
TOSHIBA SD Memory Utilities
TOSHIBA Software Modem
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb977839)
VoiceOver Kit
Windows Driver Package - LeapFrog (FlyUsb) USB (06/15/2007 1.0.0.6)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series
Windows Media Player Firefox Plugin
Wonder Pets Join The Circus
World of Goo
Yahoo! Toolbar
mom2990104
Regular Member
 
Posts: 35
Joined: December 6th, 2008, 10:39 pm
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Re: Blue Screen - Laptop shuts down

Unread postby Dakeyras » January 24th, 2010, 9:53 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.
Hi mom2990104 and welcome back to Malware Removal. :)

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:

  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!.
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

Vista Advice:

All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.

The Operating System(Vista aka Windows 6) in use comes with a inbuilt utility called User Access Control(UAC) when prompted by this with anything I ask you to do carry out please select the option Allow.

SUPERAntiSpyware Advice:

CAUTION: SuperAntiSpyware comes with a programme called Bootsafe, do not for any reason use this programme, if used on an infected computer it could render it UNBOOTABLE.

Next:

  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
Please make sure that RSIT.exe is on the your Desktop before running the application!
  • Right-click on RSIT.exe and select Run as Administrator to start RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.

When completed the above, please post back the following:

  • Inform myself how your husband's computer is running. Any problems encountered and or further symptoms?
  • Both RSIT Logs. <-- Post them individually please. IE: one Log per post/reply.
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Dakeyras
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Re: Blue Screen - Laptop shuts down

Unread postby mom2990104 » January 24th, 2010, 7:13 pm

Hi, and thanks for the help.

His computer has continued to experiece blue-screen shutdowns in the past week. If it encounters errors upon reboot, it says something along the lines of "media test failure - check cable". (This flashes by kind of quickly as it tries to reboot, so I'm not sure if that's the exact error.)

He is still able to eventually reboot and can use the computer (as I am right now) until it unexpected blue screens again.

The request RSIT logs will follow in the next two replies.

Thanks!
Cara
mom2990104
Regular Member
 
Posts: 35
Joined: December 6th, 2008, 10:39 pm

Re: Blue Screen - Laptop shuts down

Unread postby mom2990104 » January 24th, 2010, 7:14 pm

RSIT log file:

Logfile of random's system information tool 1.06 (written by random/random)
Run by tom0901 at 2010-01-24 18:06:59
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 64 GB (56%) free of 113 GB
Total RAM: 2038 MB (60% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:07:24 PM, on 1/24/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\ItSecMng.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Utilities\KeNotify.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN\Toolbar\3.0.1308.0\msntask.exe
C:\Users\tom0901\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\tom0901.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1308.0\msneshellx.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1308.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [jswtrayutil] "C:\Program Files\Jumpstart\jswtrayutil.exe"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HWSetup] \HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NotebookHardwareControl] "C:\Program Files\Notebook Hardware Control\nhc.exe" -quiet
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\system32\Adobe\Shockwave 11\SwHelper_1150595.exe -Update -1150595 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30618)" -"http://theclonewars.cartoonnetwork.com/games/game_02_ext.html"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OneNote Table Of Contents.onetoc2
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD44/JSCDL/jdk ... 586-jc.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player ... taller.exe
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\Jumpstart\jswpsapi.exe
O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: pinger - Unknown owner - C:\Toshiba\IVP\ISM\pinger.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 12384 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
&Yahoo! Toolbar Helper - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2007-09-05 816400]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
Groove GFS Browser Helper - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2009-02-12 2217848]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-11-25 263280]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll [2009-11-25 764912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d2ce3e00-f94a-4740-988e-03dc2f38c34f}]
MSN Toolbar Helper - C:\Program Files\MSN\Toolbar\3.0.1308.0\msneshellx.dll [2009-07-14 82784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2007-09-05 816400]
{1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - MSN Toolbar - C:\Program Files\MSN\Toolbar\3.0.1308.0\msneshellx.dll [2009-07-14 82784]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-11-25 263280]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"TPwrMain"=C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [2008-01-17 431456]
"SmoothView"=C:\Program Files\Toshiba\SmoothView\SmoothView.exe [2007-06-15 448080]
"00TCrdMain"=C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [2008-01-22 712704]
"Apoint"=C:\Program Files\Apoint2K\Apoint.exe [2006-09-11 180224]
"jswtrayutil"=C:\Program Files\Jumpstart\jswtrayutil.exe []
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-20 1008184]
"ITSecMng"=C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe [2007-09-28 75136]
"NDSTray.exe"=NDSTray.exe []
"HWSetup"=\HWSetup.exe hwSetUP []
"SVPWUTIL"=C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe [2006-03-23 438272]
"KeNotify"=C:\Program Files\TOSHIBA\Utilities\KeNotify.exe [2006-11-06 34352]
"ccApp"=C:\Program Files\Common Files\Symantec Shared\ccApp.exe [2007-01-10 115816]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-02-18 1862144]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2008-01-29 4911104]
"Symantec PIF AlertEng"=C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]
"NotebookHardwareControl"=C:\Program Files\Notebook Hardware Control\nhc.exe [2007-05-04 2629632]
"GrooveMonitor"=C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2008-10-25 31072]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-09-05 417792]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-10-28 141600]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"=TOSCDSPD.EXE []
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-02-14 39408]
"SUPERAntiSpyware"=C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [2009-11-23 2001648]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-20 202240]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Shockwave Updater"=C:\Windows\system32\Adobe\Shockwave 11\SwHelper_1150595.exe [2009-03-19 460216]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
C:\Windows\system32\hkcmd.exe [2007-09-20 154136]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
C:\Windows\system32\igfxtray.exe [2007-09-20 141848]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Monitor]
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe [2008-11-25 356352]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PC Pitstop Optimize Reminder]
C:\Program Files\PCPitstop\Optimize2\Reminder.exe [2008-08-06 203504]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
C:\Windows\system32\igfxpers.exe [2007-09-20 129560]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe [2008-06-10 144784]

C:\Users\tom0901\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
OneNote Table Of Contents.onetoc2

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2009-09-03 548352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2007-09-13 204800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2009-02-12 2217848]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\TOSHIBA\ivp\NetInt\Netint.exe"="C:\TOSHIBA\ivp\NetInt\Netint.exe:*:Enabled:NIE - Toshiba Software Upgrades Engine"
"C:\TOSHIBA\Ivp\ISM\pinger.exe"="C:\TOSHIBA\Ivp\ISM\pinger.exe:*:Enabled:Toshiba Software Upgrades Pinger"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1
.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 1 months======

2010-01-24 18:06:59 ----D---- C:\rsit
2010-01-21 20:30:37 ----A---- C:\Windows\system32\mshtml.dll
2010-01-21 20:30:36 ----A---- C:\Windows\system32\ieframe.dll
2010-01-21 20:30:35 ----A---- C:\Windows\system32\wininet.dll
2010-01-21 20:30:35 ----A---- C:\Windows\system32\urlmon.dll
2010-01-21 20:30:35 ----A---- C:\Windows\system32\msfeeds.dll
2010-01-21 20:30:35 ----A---- C:\Windows\system32\iertutil.dll
2010-01-21 20:30:34 ----A---- C:\Windows\system32\occache.dll
2010-01-21 20:30:34 ----A---- C:\Windows\system32\msfeedssync.exe
2010-01-21 20:30:34 ----A---- C:\Windows\system32\msfeedsbs.dll
2010-01-21 20:30:34 ----A---- C:\Windows\system32\jsproxy.dll
2010-01-21 20:30:34 ----A---- C:\Windows\system32\ieUnatt.exe
2010-01-21 20:30:34 ----A---- C:\Windows\system32\ieui.dll
2010-01-21 20:30:34 ----A---- C:\Windows\system32\iesysprep.dll
2010-01-21 20:30:34 ----A---- C:\Windows\system32\iesetup.dll
2010-01-21 20:30:34 ----A---- C:\Windows\system32\iernonce.dll
2010-01-21 20:30:34 ----A---- C:\Windows\system32\iepeers.dll
2010-01-21 20:30:34 ----A---- C:\Windows\system32\iedkcs32.dll
2010-01-21 20:30:34 ----A---- C:\Windows\system32\ie4uinit.exe
2010-01-18 18:24:52 ----D---- C:\Program Files\Trend Micro
2010-01-13 17:46:12 ----A---- C:\Windows\system32\t2embed.dll
2010-01-13 17:46:12 ----A---- C:\Windows\system32\fontsub.dll

======List of files/folders modified in the last 1 months======

2010-01-24 18:07:10 ----D---- C:\Windows\Prefetch
2010-01-24 18:06:09 ----D---- C:\Windows\Temp
2010-01-23 23:23:32 ----D---- C:\Windows\inf
2010-01-23 23:23:32 ----AD---- C:\Windows\System32
2010-01-23 23:23:32 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-01-23 21:48:00 ----SHD---- C:\System Volume Information
2010-01-22 20:36:24 ----D---- C:\Windows\system32\migration
2010-01-22 20:36:23 ----D---- C:\Program Files\Internet Explorer
2010-01-22 17:38:02 ----D---- C:\Windows\winsxs
2010-01-21 22:37:29 ----D---- C:\Windows
2010-01-21 22:37:29 ----A---- C:\Windows\DUMP2f49.tmp
2010-01-21 20:28:36 ----D---- C:\Windows\system32\catroot2
2010-01-21 20:28:36 ----D---- C:\Windows\system32\catroot
2010-01-21 20:19:32 ----D---- C:\Program Files\Microsoft Silverlight
2010-01-20 03:01:06 ----SHD---- C:\Windows\Installer
2010-01-18 18:24:52 ----RD---- C:\Program Files
2010-01-18 16:52:02 ----D---- C:\Windows\Tasks
2010-01-18 16:52:02 ----D---- C:\Program Files\Google
2010-01-18 16:16:12 ----HD---- C:\Program Files\InstallShield Installation Information
2010-01-18 16:16:12 ----D---- C:\ProgramData\Napster
2010-01-18 16:16:08 ----D---- C:\Program Files\Common Files
2010-01-16 22:47:05 ----D---- C:\Windows\system32\Tasks
2010-01-14 03:02:57 ----D---- C:\ProgramData\Microsoft Help
2010-01-14 03:02:29 ----D---- C:\Program Files\Windows Mail
2010-01-05 21:32:42 ----D---- C:\Program Files\Mozilla Firefox
2010-01-04 19:17:46 ----A---- C:\Windows\system32\mrt.exe
2009-12-31 06:45:51 ----D---- C:\Users\tom0901\AppData\Roaming\Apple Computer

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 Cdr4_xp;Cdr4_xp; C:\Windows\system32\drivers\Cdr4_xp.sys [2006-10-04 2432]
R1 Cdralw2k;Cdralw2k; C:\Windows\system32\drivers\Cdralw2k.sys [2006-10-04 2560]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [2008-09-14 371248]
R1 jswpslwf;JumpStart Wireless Filter Driver; C:\Windows\system32\DRIVERS\jswpslwf.sys [2007-08-31 20352]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys [2009-11-23 74480]
R1 SYMTDI;SYMTDI; C:\Windows\System32\Drivers\SYMTDI.SYS [2007-01-09 191544]
R3 AgereSoftModem;TOSHIBA V92 Software Modem; C:\Windows\system32\DRIVERS\AGRSM.sys [2006-11-28 1161888]
R3 ApfiltrService;Alps Pointing-device Filter Driver; C:\Windows\system32\DRIVERS\Apfiltr.sys [2006-08-30 140800]
R3 athr;Atheros Extensible Wireless LAN device driver; C:\Windows\system32\DRIVERS\athr.sys [2008-01-25 764416]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-20 14208]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2009-05-18 26600]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2007-09-13 1925632]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2008-01-30 2058528]
R3 RTL8169;Realtek 8169 NT Driver; C:\Windows\system32\DRIVERS\Rtlh86.sys [2007-04-30 81408]
R3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS [2009-11-23 7408]
R3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-20 88576]
R3 SYMDNS;SYMDNS; C:\Windows\System32\Drivers\SYMDNS.SYS [2007-01-09 12984]
R3 SymEvent;SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT.SYS [2008-08-14 123952]
R3 SYMFW;SYMFW; C:\Windows\System32\Drivers\SYMFW.SYS [2007-01-09 145976]
R3 SYMIDS;SYMIDS; C:\Windows\System32\Drivers\SYMIDS.SYS [2007-01-09 40120]
R3 SYMNDISV;SYMNDISV; C:\Windows\System32\Drivers\SYMNDISV.SYS [2007-01-09 38200]
R3 SYMREDRV;SYMREDRV; C:\Windows\System32\Drivers\SYMREDRV.SYS [2007-01-09 27576]
R3 tdcmdpst;TOSHIBA Writing Engine Filter Driver; C:\Windows\system32\DRIVERS\tdcmdpst.sys [2006-10-18 16128]
R3 tifm21;tifm21; C:\Windows\system32\drivers\tifm21.sys [2007-01-24 290304]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-20 5632]
S3 FlyUsb;FLY Fusion; C:\Windows\system32\DRIVERS\FlyUsb.sys [2008-11-25 19456]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-20 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-20 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-20 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-20 6016]
S3 NETw3v32;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw3v32.sys [2008-01-20 2225664]
S3 nhcDriverDevice;Notebook Hardware Control Driver; \??\C:\Windows\system32\drivers\nhcDriver.sys [2009-04-07 22528]
S3 Tosrfcom;Tosrfcom; C:\Windows\system32\drivers\Tosrfcom.sys []
S3 tosrfec;Bluetooth ACPI; C:\Windows\system32\DRIVERS\tosrfec.sys [2006-10-23 9216]
S3 TpChoice;Touch Pad Detection Filter driver; C:\Windows\system32\DRIVERS\TpChoice.sys []
S3 USBAAPL;Apple Mobile USB Driver; C:\Windows\System32\Drivers\usbaapl.sys [2009-08-28 40448]
S3 usbvideo;USB Video Device (WDM); C:\Windows\System32\Drivers\usbvideo.sys [2008-01-20 134016]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-20 83328]
S4 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-20 6656]
S4 KR10I;KR10I; C:\Windows\system32\drivers\kr10i.sys [2006-11-09 219264]
S4 KR10N;KR10N; C:\Windows\system32\drivers\kr10n.sys [2006-11-09 211072]
S4 MegaSR;MegaSR; C:\Windows\system32\drivers\megasr.sys [2008-01-20 386616]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2008-01-20 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AgereModemAudio;Agere Modem Call Progress Audio; C:\Windows\system32\agrsmsvc.exe [2006-10-05 9216]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-08-28 144672]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 ccEvtMgr;ccEvtMgr; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-10 108648]
R2 ccSetMgr;ccSetMgr; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-10 108648]
R2 CLTNetCnService;Symantec Lic NetConnect service; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-10 108648]
R2 ConfigFree Service;ConfigFree Service; C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe [2007-12-25 40960]
R2 LeapFrog Connect Device Service;LeapFrog Connect Device Service; C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe [2008-11-25 991232]
R2 LiveUpdate Notice Ex;LiveUpdate Notice Service Ex; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-10 108648]
R2 pinger;pinger; C:\Toshiba\IVP\ISM\pinger.exe [2007-01-25 136816]
R2 Swupdtmr;Swupdtmr; c:\Toshiba\IVP\swupdate\swupdtmr.exe [2007-10-23 66928]
R2 TNaviSrv;TOSHIBA Navi Support Service; C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe [2008-01-21 83312]
R2 TODDSrv;TOSHIBA Optical Disc Drive Service; C:\Windows\system32\TODDSrv.exe [2007-11-21 129632]
R2 TosCoSrv;TOSHIBA Power Saver; C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe [2008-01-17 431456]
R2 TOSHIBA Bluetooth Service;TOSHIBA Bluetooth Service; C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe [2007-09-28 128360]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service; C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-03 126976]
R2 UleadBurningHelper;Ulead Burning Helper; C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe [2006-08-23 49152]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-10-28 545568]
R3 Symantec Core LC;Symantec Core LC; C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe [2008-08-14 1251720]
S2 LiveUpdate Notice Service;LiveUpdate Notice Service; C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
S3 comHost;COM Host; C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe [2007-01-12 49248]
S3 GameConsoleService;GameConsoleService; C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe [2008-05-05 165416]
S3 GoogleDesktopManager;GoogleDesktopManager; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-02-18 1862144]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-21 182768]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [2005-11-14 69632]
S3 jswpsapi;Jumpstart Wifi Protected Setup; C:\Program Files\Jumpstart\jswpsapi.exe [2007-10-30 937984]
S3 LiveUpdate;LiveUpdate; C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE [2007-09-12 2999664]
S3 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2008-10-25 65888]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2008-11-04 441712]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]

-----------------EOF-----------------
mom2990104
Regular Member
 
Posts: 35
Joined: December 6th, 2008, 10:39 pm

Re: Blue Screen - Laptop shuts down

Unread postby mom2990104 » January 24th, 2010, 7:14 pm

RSIT info file:

info.txt logfile of random's system information tool 1.06 2010-01-24 18:07:26

======Uninstall list======

-->"C:\Program Files\InstallShield Installation Information\{A644254B-92F6-4970-8635-AB0775371E72}\setup.exe" --u:{A644254B-92F6-4970-8635-AB0775371E72}
-->"C:\Program Files\TOSHIBA Games\Bejeweled 2 Deluxe\Uninstall.exe"
-->"C:\Program Files\TOSHIBA Games\Blackhawk Striker 2\Uninstall.exe"
-->"C:\Program Files\TOSHIBA Games\FATE\Uninstall.exe"
-->"C:\Program Files\TOSHIBA Games\Mah Jong Quest\Uninstall.exe"
-->"C:\Program Files\TOSHIBA Games\Mystery P.I. - The Lottery Ticket\Uninstall.exe"
-->"C:\Program Files\TOSHIBA Games\Penguins!\Uninstall.exe"
-->"C:\Program Files\TOSHIBA Games\Polar Bowler\Uninstall.exe"
-->"C:\Program Files\TOSHIBA Games\Polar Golfer\Uninstall.exe"
-->"C:\Program Files\TOSHIBA Games\Sea Life Safari\Uninstall.exe"
-->"C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\Uninstall.exe"
-->"C:\Program Files\TOSHIBA Games\Virtual Villagers - A New Home\Uninstall.exe"
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{622E6F16-0904-49B6-BBE1-4CC836314CCF}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{697AFC77-F318-4CD4-BF16-F50F4C1072DA}\setup.exe" -l0x9
3DVIA player 4.1-->MsiExec.exe /X{4E868D3D-6EEB-4273-926C-2287236B5B79}
Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.4-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}
Adobe Shockwave Player 11.5-->C:\Windows\system32\Adobe\uninstaller.exe
ALPS Touch Pad Driver-->C:\Program Files\Apoint2K\Uninstap.exe ADDREMOVE
AppCore-->MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Apple Application Support-->MsiExec.exe /I{B607C354-CD79-4D22-86D1-92DC94153F42}
Apple Mobile Device Support-->MsiExec.exe /I{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
Atheros Driver Installation Program-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{28006915-2739-4EBE-B5E8-49B25D32EB33}\setup.exe" -l0x9 -removeonly
Atheros Wi-Fi Protected Setup Library-->C:\Program Files\InstallShield Installation Information\{B0BCDCBD-863D-4CAB-BF68-8D1F6B1BDC13}\setup.exe -runfromtemp -l0x0009 -removeonly
AV-->MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
Backyardigans Mission to Mars-->C:\PROGRA~1\NICKJR~1.ARC\BACKYA~1\UNWISE.EXE C:\PROGRA~1\NICKJR~1.ARC\BACKYA~1\INSTALL.LOG
Bluetooth Stack for Windows by Toshiba-->MsiExec.exe /X{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}
Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
Canon iP1800 series-->"C:\Windows\system32\CanonIJ Uninstaller Information\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP1800_series\DelDrv.exe" /U:{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP1800_series /L0x0009
ccCommon-->MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
CD/DVD Drive Acoustic Silencer-->C:\Program Files\InstallShield Installation Information\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}\setup.exe -runfromtemp -l0x0009 -removeonly
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Coupon Printer for Windows-->"C:\Program Files\Coupons\uninstall.exe" "/U:C:\Program Files\Coupons\Uninstall\uninstall.xml"
Diego's Dinosaur Rescue-->C:\PROGRA~1\NICKJR~1.ARC\DIEGO'~1\UNWISE.EXE C:\PROGRA~1\NICKJR~1.ARC\DIEGO'~1\INSTALL.LOG
DVD MovieFactory for TOSHIBA-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}\setup.exe" -l0x9
Fairly OddParents Information Stupor Highway-->C:\PROGRA~1\NICKAR~1\FAIRLY~1\UNWISE.EXE C:\PROGRA~1\NICKAR~1\FAIRLY~1\INSTALL.LOG
GearDrvs-->MsiExec.exe /I{206FD69B-F9FE-4164-81BD-D52552BC9C23}
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_0E996B068B56FCA2.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
Great Journey-->"C:\Program Files\Great Journey\unins000.exe"
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Intel(R) Graphics Media Accelerator Driver-->C:\Windows\system32\igxpun.exe -uninstall
iTunes-->MsiExec.exe /I{D1A74FBB-CA8D-4CCA-9B89-BAAA436DB178}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
JumpStart Artist-->C:\Program Files\Common Files\Knowledge Adventure\Uninstall\JSArtistUn.exe
LeapFrog Connect-->C:\Program Files\LeapFrog\LeapFrog Connect\uninst.exe
LeapFrog Connect-->MsiExec.exe /X{CF055C57-A988-42E6-BDAF-E3D94C6973A8}
LeapFrog Tag Plugin-->MsiExec.exe /X{9EAB794B-ABC6-4261-821F-326B6CA87AFD}
LiveUpdate 3.2 (Symantec Corporation)-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation)-->MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Memeo AutoBackup-->C:\Program Files\InstallShield Installation Information\{03240EBA-04F2-4652-BC7F-B055902BDCD3}\setup.exe -runfromtemp -l0x0409
Microsoft .NET Framework 3.5 SP1-->c:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0044-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-00BA-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0114-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}
Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Enterprise 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall ENTERPRISER /dll OSETUP.DLL
Microsoft Office Enterprise 2007-->MsiExec.exe /X{91120000-0030-0000-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Groove MUI (English) 2007-->MsiExec.exe /X{90120000-00BA-0409-0000-0000000FF1CE}
Microsoft Office Groove Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0114-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office InfoPath MUI (English) 2007-->MsiExec.exe /X{90120000-0044-0409-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {ABDDE972-355B-4AF1-89A8-DA50B7B5C045}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {ABDDE972-355B-4AF1-89A8-DA50B7B5C045}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {F580DDD5-8D37-4998-968E-EBB76BB86787}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {F580DDD5-8D37-4998-968E-EBB76BB86787}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {187308AB-5FA7-4F14-9AB9-D290383A10D9}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {187308AB-5FA7-4F14-9AB9-D290383A10D9}
Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
Mozilla Firefox (3.0.17)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
Mozilla Thunderbird (2.0.0.23)-->C:\Program Files\Mozilla Thunderbird\uninstall\helper.exe
MSN Toolbar-->MsiExec.exe /I{744BAB8A-E223-4525-9F9C-A3F644FE5563}
MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
Norton 360 (Symantec Corporation)-->"C:\Program Files\Common Files\Symantec Shared\SymSetup\{2D617065-1C52-4240-B5BC-C0AE12157777}_1_2_0_10\{2D617065-1C52-4240-B5BC-C0AE12157777}.exe" /X
Norton 360-->MsiExec.exe /I{21829177-4DED-4209-AD08-490B3AC9C01A}
Norton 360-->MsiExec.exe /I{2D617065-1C52-4240-B5BC-C0AE12157777}
Norton 360-->MsiExec.exe /I{40DA9A54-48CA-4A2C-AEAF-F67715BB046E}
Norton 360-->MsiExec.exe /I{63A6E9A9-A190-46D4-9430-2DB28654AFD8}
Notebook Hardware Control 2.0 Pre-Release-06 Bugfix-->C:\Program Files\Notebook Hardware Control\uninst.exe
PC Pitstop Optimize2 2.0-->"C:\Program Files\PCPitstop\Optimize2\unins000.exe"
Picasa 2-->"C:\Program Files\Picasa2\Uninstall.exe"
QuickBooks Financial Center-->MsiExec.exe /I{890EF3F8-742F-46BD-9E8E-084B3A1F4364}
QuickTime-->MsiExec.exe /I{A429C2AE-EBF1-4F81-A221-1C115CAADDAD}
Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista-->C:\Program Files\InstallShield Installation Information\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}\setup.exe -runfromtemp -l0x0009 -removeonly
Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
Safari-->MsiExec.exe /I{E56D39F8-2A9F-44B4-B068-A72E45A073E6}
Security Update for 2007 Microsoft Office System (KB969559)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {69F52148-9BF6-4CDC-BF76-103DEAF3DD08}
Security Update for 2007 Microsoft Office System (KB969559)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {69F52148-9BF6-4CDC-BF76-103DEAF3DD08}
Security Update for 2007 Microsoft Office System (KB973704)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {E626DC89-A787-4553-9BB3-DC2EC7E1593F}
Security Update for 2007 Microsoft Office System (KB973704)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {E626DC89-A787-4553-9BB3-DC2EC7E1593F}
Security Update for Microsoft Office Excel 2007 (KB973593)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {7D6255E3-3423-4D8B-A328-F6F8D28DD5FE}
Security Update for Microsoft Office Excel 2007 (KB973593)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {7D6255E3-3423-4D8B-A328-F6F8D28DD5FE}
Security Update for Microsoft Office Outlook 2007 (KB972363)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {120BE9A0-9B09-4855-9E0C-7DEE45CB03C0}
Security Update for Microsoft Office PowerPoint 2007 (KB957789)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {7559E742-FF9F-4FAE-B279-008ED296CB4D}
Security Update for Microsoft Office PowerPoint 2007 (KB957789)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {7559E742-FF9F-4FAE-B279-008ED296CB4D}
Security Update for Microsoft Office Publisher 2007 (KB969693)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {7BE67088-1EB3-4569-8E75-DDAFBF61BC4E}
Security Update for Microsoft Office system 2007 (972581)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {3D019598-7B59-447A-80AE-815B703B84FF}
Security Update for Microsoft Office system 2007 (972581)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {3D019598-7B59-447A-80AE-815B703B84FF}
Security Update for Microsoft Office system 2007 (KB969613)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5ECEB317-CBE9-4E08-AB10-756CB6F0FB6C}
Security Update for Microsoft Office system 2007 (KB969613)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {5ECEB317-CBE9-4E08-AB10-756CB6F0FB6C}
Security Update for Microsoft Office system 2007 (KB974234)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {FCD742B9-7A55-44BC-A776-F795F21FEDDC}
Security Update for Microsoft Office system 2007 (KB974234)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {FCD742B9-7A55-44BC-A776-F795F21FEDDC}
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {71127777-8B2C-4F97-AF7A-6CF8CAC8224D}
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {71127777-8B2C-4F97-AF7A-6CF8CAC8224D}
Security Update for Windows Media Encoder (KB954156)-->msiexec.exe /I {E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E} MSIPATCHREMOVE={E836F1B7-43FB-46B0-A0D9-E4D2A5951659} /qb
Spelling Dictionaries Support For Adobe Reader 8-->MsiExec.exe /I{AC76BA86-7AD7-5464-3428-800000000003}
SpongeBob SquarePants Obstacle Odyssey 2-->C:\PROGRA~1\NICKAR~1\SPONGE~1\UNWISE.EXE C:\PROGRA~1\NICKAR~1\SPONGE~1\INSTALL.LOG
SUPERAntiSpyware Free Edition-->MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
SuppSoft-->MsiExec.exe /I{022DA2C3-81C7-4003-A6BC-1BB147B20097}
Symantec Technical Support Controls-->MsiExec.exe /I{92B1B3CC-EC78-45B8-96D0-8B3F11495864}
SymNet-->MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
Texas Instruments PCIxx21/x515/xx12 drivers.-->C:\Program Files\InstallShield Installation Information\{DB780B85-B4B5-4864-A49C-9B706B169C93}\setup.exe -runfromtemp -l0x0409
TOSHIBA Assist-->C:\Program Files\InstallShield Installation Information\{12B3A009-A080-4619-9A2A-C6DB151D8D67}\setup.exe -runfromtemp -l0x0009 -removeonly
TOSHIBA ConfigFree-->MsiExec.exe /X{78C6A78A-8B03-48C8-A47C-78BA1FCA2307}
TOSHIBA Disc Creator-->MsiExec.exe /X{5DA0E02F-970B-424B-BF41-513A5018E4C0}
TOSHIBA DVD PLAYER-->C:\Program Files\InstallShield Installation Information\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}\setup.exe -runfromtemp -l0x0009 -ADDREMOVE -removeonly
TOSHIBA Extended Tiles for Windows Mobility Center-->C:\Program Files\InstallShield Installation Information\{617C36FD-0CBE-4600-84B2-441CEB12FADF}\setup.exe -runfromtemp -l0x0409
TOSHIBA Flash Cards Support Utility-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{620BBA5E-F848-4D56-8BDA-584E44584C5E}
TOSHIBA Games-->"C:\Program Files\TOSHIBA Games\Uninstall.exe"
TOSHIBA Hardware Setup-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{5279374D-87FE-4879-9385-F17278EBB9D3} /l1033
Toshiba Registration-->MsiExec.exe /I{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}
TOSHIBA SD Memory Utilities-->MsiExec.exe /X{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}
TOSHIBA Software Modem-->Tosmreg -U
TOSHIBA Software Upgrades-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{425A2BC2-AA64-4107-9C29-484245BBEA05}\setup.exe" -l0x9 -removeonly
TOSHIBA Speech System Applications-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}\Setup.exe" -l0x9
TOSHIBA Speech System SR Engine(U.S.) Version1.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{008D69EB-70FF-46AB-9C75-924620DF191A}\Setup.exe" -l0x9 UNINSTALL
TOSHIBA Speech System TTS Engine(U.S.) Version1.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}\Setup.exe" -l0x9
TOSHIBA Supervisor Password-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE} /l1033
TOSHIBA Value Added Package-->C:\Program Files\InstallShield Installation Information\{FEDD27A0-B306-45EF-BF58-B527406B42C8}\setup.exe -runfromtemp -l0x0409
Unity Web Player-->C:\Program Files\Unity\WebPlayer\Uninstall.exe
Update for 2007 Microsoft Office System (KB967642)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
Update for 2007 Microsoft Office System (KB967642)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Microsoft Office 2007 Help for Common Features (KB963673)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {AB365889-0395-4FAD-B702-CA5985D53D42}
Update for Microsoft Office 2007 Help for Common Features (KB963673)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {AB365889-0395-4FAD-B702-CA5985D53D42}
Update for Microsoft Office Access 2007 Help (KB963663)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}
Update for Microsoft Office Excel 2007 Help (KB963678)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {199DF7B6-169C-448C-B511-1054101BE9C9}
Update for Microsoft Office Excel 2007 Help (KB963678)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {199DF7B6-169C-448C-B511-1054101BE9C9}
Update for Microsoft Office InfoPath 2007 (KB976416)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {432C5EE4-8096-4FF1-95E1-65219365DFF7}
Update for Microsoft Office InfoPath 2007 (KB976416)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {432C5EE4-8096-4FF1-95E1-65219365DFF7}
Update for Microsoft Office Infopath 2007 Help (KB963662)-->msiexec /package {90120000-0044-0409-0000-0000000FF1CE} /uninstall {716B81B8-B13C-41DF-8EAC-7A2F656CAB63}
Update for Microsoft Office OneNote 2007 Help (KB963670)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2744EF05-38E1-4D5D-B333-E021EDAEA245}
Update for Microsoft Office OneNote 2007 Help (KB963670)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2744EF05-38E1-4D5D-B333-E021EDAEA245}
Update for Microsoft Office Outlook 2007 Help (KB963677)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {0451F231-E3E3-4943-AB9F-58EB96171784}
Update for Microsoft Office Powerpoint 2007 Help (KB963669)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {397B1D4F-ED7B-4ACA-A637-43B670843876}
Update for Microsoft Office Powerpoint 2007 Help (KB963669)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {397B1D4F-ED7B-4ACA-A637-43B670843876}
Update for Microsoft Office Publisher 2007 Help (KB963667)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {2E40DE55-B289-4C8B-8901-5D369B16814F}
Update for Microsoft Office Script Editor Help (KB963671)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {CD11C6A2-FFC6-4271-8EAB-79C3582F505C}
Update for Microsoft Office Script Editor Help (KB963671)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {CD11C6A2-FFC6-4271-8EAB-79C3582F505C}
Update for Microsoft Office Word 2007 (KB974561)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {0CDDBAA2-2111-4A0E-A1B0-76C40C635331}
Update for Microsoft Office Word 2007 (KB974561)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {0CDDBAA2-2111-4A0E-A1B0-76C40C635331}
Update for Microsoft Office Word 2007 Help (KB963665)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {80E762AA-C921-4839-9D7D-DB62A72C0726}
Update for Microsoft Office Word 2007 Help (KB963665)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {80E762AA-C921-4839-9D7D-DB62A72C0726}
Update for Outlook 2007 Junk Email Filter (kb977839)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {C568005C-5FC6-4C81-A664-BD136610A931}
VoiceOver Kit-->MsiExec.exe /I{6DE13770-01B7-4366-8DA6-48237793F445}
Windows Driver Package - LeapFrog (FlyUsb) USB (06/15/2007 1.0.0.6)-->C:\PROGRA~1\DIFX\5BE688ACC8BC158E\DPInst.exe /u C:\Windows\System32\DriverStore\FileRepository\flyusb.inf_b246345a\flyusb.inf
Windows Media Encoder 9 Series-->msiexec.exe /I {E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}
Windows Media Encoder 9 Series-->MsiExec.exe /I{E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}
Windows Media Player Firefox Plugin-->MsiExec.exe /I{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}
Wonder Pets Join The Circus-->C:\PROGRA~1\NICKJR~1.ARC\WONDER~1\UNWISE.EXE C:\PROGRA~1\NICKJR~1.ARC\WONDER~1\INSTALL.LOG
World of Goo-->"C:\Program Files\Brighter Minds Media\World of Goo\Uninstall.exe" "C:\Program Files\Brighter Minds Media\World of Goo\install.log" -u
Yahoo! Toolbar-->C:\PROGRA~1\Yahoo!\Common\unyt.exe

======Security center information======

AS: SUPERAntiSpyware

======System event log======

Computer Name: tom0901-PC
Event Code: 15016
Message: Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number.
Record Number: 73673
Source Name: Microsoft-Windows-HttpEvent
Time Written: 20100123231739.349390-000
Event Type: Error
User:

Computer Name: tom0901-PC
Event Code: 7000
Message: The Parallel port driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Record Number: 73724
Source Name: Service Control Manager
Time Written: 20100123231910.000000-000
Event Type: Error
User:

Computer Name: tom0901-PC
Event Code: 4001
Message: WLAN AutoConfig service has successfully stopped.

Record Number: 73828
Source Name: Microsoft-Windows-WLAN-AutoConfig
Time Written: 20100124031509.610200-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: tom0901-PC
Event Code: 15016
Message: Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number.
Record Number: 73836
Source Name: Microsoft-Windows-HttpEvent
Time Written: 20100124041900.979181-000
Event Type: Error
User:

Computer Name: tom0901-PC
Event Code: 7000
Message: The Parallel port driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Record Number: 73886
Source Name: Service Control Manager
Time Written: 20100124042032.000000-000
Event Type: Error
User:

=====Application event log=====

Computer Name: tom0901-PC
Event Code: 0
Message:
Record Number: 8503
Source Name: LeapFrog Connect Device Service
Time Written: 20100123030439.000000-000
Event Type: Warning
User:

Computer Name: tom0901-PC
Event Code: 0
Message:
Record Number: 8544
Source Name: LeapFrog Connect Device Service
Time Written: 20100123140818.000000-000
Event Type: Warning
User:

Computer Name: tom0901-PC
Event Code: 0
Message:
Record Number: 8582
Source Name: LeapFrog Connect Device Service
Time Written: 20100123231755.000000-000
Event Type: Warning
User:

Computer Name: tom0901-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
15 user registry handles leaked from \Registry\User\S-1-5-21-2120355609-3535800963-2599453035-1000:
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000\Software\Microsoft\SystemCertificates\Disallowed
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000\Software\Policies\Microsoft\SystemCertificates
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000\Software\Policies\Microsoft\SystemCertificates
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000\Software\Policies\Microsoft\SystemCertificates
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000\Software\Policies\Microsoft\SystemCertificates
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000\Software\Microsoft\SystemCertificates\My
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000\Software\Microsoft\SystemCertificates\Root
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000\Software\Microsoft\SystemCertificates\trust
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000\Software\Microsoft\SystemCertificates\CA
Process 1580 (\Device\HarddiskVolume2\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-2120355609-3535800963-2599453035-1000\Software\Microsoft\SystemCertificates\TrustedPeople

Record Number: 8606
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20100124031506.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: tom0901-PC
Event Code: 0
Message:
Record Number: 8630
Source Name: LeapFrog Connect Device Service
Time Written: 20100124041914.000000-000
Event Type: Warning
User:

=====Security event log=====

Computer Name: tom0901-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 25843
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100124230723.781600-000
Event Type: Audit Failure
User:

Computer Name: tom0901-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 25844
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100124230723.859600-000
Event Type: Audit Failure
User:

Computer Name: tom0901-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 25845
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100124230723.953200-000
Event Type: Audit Failure
User:

Computer Name: tom0901-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 25846
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100124230724.046800-000
Event Type: Audit Failure
User:

Computer Name: tom0901-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys
Record Number: 25847
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100124230724.124800-000
Event Type: Audit Failure
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\PROGRA~1\COMMON~1\ULEADS~1\MPEG;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 22 Stepping 1, GenuineIntel
"PROCESSOR_REVISION"=1601
"NUMBER_OF_PROCESSORS"=1
"TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
"DFSTRACINGON"=FALSE
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip

-----------------EOF-----------------
mom2990104
Regular Member
 
Posts: 35
Joined: December 6th, 2008, 10:39 pm

Re: Blue Screen - Laptop shuts down

Unread postby Dakeyras » January 25th, 2010, 7:06 am

Hi. :)

Hi, and thanks for the help.
You're welcome and thanks for the update.

The Hard-Drive may be failing on your husbands computer and or there may be a incorrect setting in the BIOS(Basic Input/Output System). Though I will not rule out malware as the culprit just yet.

Has your husband changed any settings with the BIOS recently at all?

Before we start:

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

Next:

Has your husband purchased this application or is it the free trial version? Also has it been used to change/Optimize absolutely anything on the computer at all?

PC Pitstop Optimize2 2.0

Security Application Check:

Please download and save SecurityCheck.exe to your Desktop from one of the links below.

Link 1
Link 2

  • Right-click SecurityCheck.exe and select Run as Administrator then follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt
  • Please post the contents of that document in your next reply.

F-Secure Blacklight:

Please download Blacklight from here

or

Link to it from the ftp site: ftp://ftp.f-secure.com/anti-virus/tools/fsbl.exe

Save it to C:\ with a name of fsbl.exe

  • Open an Elevated Command Prompt
    • Open the Start Menu.
    • In the white line (Start Search) area, type cmd
    • Press CTRL+SHIFT+ENTER.
    • Click on Continue in the UAC prompt
    • Type the following line onto the command prompt
      C:\fsbl.exe /expert
  • Hit Enter
  • This will launch BlackLight
  • Select I accept the agreement
  • Click Next
  • Click Scan
  • Wait for the scan to finish
  • Click on Next>
  • Click Exit
  • A logfile will have been created in the C:\ drive
  • It will be named fsbl-xxxxxxxxxxxxxx.log where xxxxxxxxxxxxxx is the date and time of the scan
  • Use notepad to open that log.
  • Post the contents of that log as a reply to this topic.

Check Hard Disk For Errors:

  • Open Notepad.
  • Copy and Paste everything from the Code Box below into Notepad: <-- Start >> Run... type in notepad and select OK
Code: Select all
@Echo off
cmd /c chkdsk c: |find /v "percent" >> "%userprofile%\desktop\checkhd.txt"
del %0
  • Go to File >> Save As
  • Save File name as "Dakeyras.bat" <-- Make sure to include the quotes.
  • Change Save as Type to All Files and save the file to your Desktop.
  • It should look similar to this: Image

Now right-click on the desktop Dakeyras.bat and select Run as Administrator to run the batch file. It will self-delete when completed.

A file icon named checkhd.txt should appear on your Desktop. Please post the contents of this file in your next reply.

When completed the above, please post back the following in the order asked for:

  • How is the computer performing now, any further symptoms and or problems encountered?
  • Answers to my questions.
  • SecurityCheck Log.
  • Blacklight Log.
  • checkhd.txt
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Dakeyras
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Re: Blue Screen - Laptop shuts down

Unread postby mom2990104 » January 25th, 2010, 7:34 pm

I also have concerns about the hard drive stability. I don't believe there have been any changes to BIOS. PC Pitstop Optimize 2.0 was downloaded as a trial version, but there were no updates or optimization performed.

checkup.txt log is below:

Results of screen317's Security Check version 0.99.1
Windows Vista Service Pack 1 (UAC is enabled)
Out of date service pack!!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
Norton 360
WMIC entry does not exist for antivirus; attempting automatic update.
``````````````````````````````
Anti-malware/Other Utilities Check:

SUPERAntiSpyware Free Edition
HijackThis 2.0.2
Java(TM) 6 Update 7
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 8.1.4
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
``````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

Other logs to follow in next replies.

Thanks!
Cara
mom2990104
Regular Member
 
Posts: 35
Joined: December 6th, 2008, 10:39 pm

Re: Blue Screen - Laptop shuts down

Unread postby mom2990104 » January 25th, 2010, 8:01 pm

I attempted to copy/paste the fsbl log in the body of a reply, but got the message:
Your message contains 3926856 characters. The maximum number of allowed characters is 100000.

So, I looked at the file size. The file is 7769 kb! Any suggestions?
mom2990104
Regular Member
 
Posts: 35
Joined: December 6th, 2008, 10:39 pm

Re: Blue Screen - Laptop shuts down

Unread postby mom2990104 » January 25th, 2010, 8:12 pm

checkhd.txt:

The type of the file system is NTFS.
Volume label is SQ004680V03.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
603 large file records processed.

0 bad file records processed.

0 EA records processed.

60 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
Index verification completed.
0 unindexed files processed.

CHKDSK is verifying security descriptors (stage 3 of 3)...
Security descriptor verification completed.
24011 data files processed.

CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Windows has checked the file system and found no problems.

115683327 KB total disk space.
50771616 KB in 138939 files.
74088 KB in 24012 indexes.
0 KB in bad sectors.
278323 KB in use by the system.
65536 KB occupied by the log file.
64559300 KB available on disk.

4096 bytes in each allocation unit.
28920831 total allocation units on disk.
16139825 allocation units available on disk.
mom2990104
Regular Member
 
Posts: 35
Joined: December 6th, 2008, 10:39 pm

Re: Blue Screen - Laptop shuts down

Unread postby mom2990104 » January 25th, 2010, 10:13 pm

Sorry, some more info...

Laptop wouldn't "wake up", was frozen, which required holding the power button until it shut down...

... then I got an error upon attempted startup which read:

"Logon Process has failed to create the security options dialog."

This required a hard shut down, five minutes or so of off time, then the laptop started up without further error.

Thanks again!
Cara
mom2990104
Regular Member
 
Posts: 35
Joined: December 6th, 2008, 10:39 pm

Re: Blue Screen - Laptop shuts down

Unread postby Dakeyras » January 26th, 2010, 4:34 am

Hi. :)

I also have concerns about the hard drive stability. I don't believe there have been any changes to BIOS. PC Pitstop Optimize 2.0 was downloaded as a trial version, but there were no updates or optimization performed.
OK and thanks for the update.

So, I looked at the file size. The file is 7769 kb! Any suggestions?
Not a problem we will merely try a alternative scan.

This required a hard shut down, five minutes or so of off time, then the laptop started up without further error.

Thanks again!
OK I will take this into account and you're welcome!

Next:

Is the installed Anti-Virus Norton 360 supposed to be active and or has the subscription ran out?

Scan with GMER:

Please download GMER Rootkit Scanner from here.

  • Right-click on the .exe file and select Run as Administrator. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO

    Image
    Click the image to enlarge it

  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Note: Do not run any programs while Gmer is running.

When completed the above, please post back the following:

  • How is your computer performing now? Any problems encountered and or any further symptoms?
  • Answer to my Norton 360 query.
  • GMER Log.
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Dakeyras
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Re: Blue Screen - Laptop shuts down

Unread postby mom2990104 » January 26th, 2010, 8:59 am

Norton produces SO MANY errors and updates, I don't know what to do with it. The trial period has expired, so I understand that I would not have the latest updates, but still it seems to have an internal error that isn't allowing it to run properly. It has given me a message that states it needs to be uninstalled and reinstalled. Do you want me to perform either of those steps?

I'll reply with the GMER log as soon as I can get the laptop running; it doesn't want to boot again. The errors on startup are:

PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM

It is showing these errors repeatedly, seems to be stuck in a pattern.

Thanks,
Cara
mom2990104
Regular Member
 
Posts: 35
Joined: December 6th, 2008, 10:39 pm

Re: Blue Screen - Laptop shuts down

Unread postby Dakeyras » January 26th, 2010, 9:33 am

Hi. :)

Norton produces SO MANY errors and updates, I don't know what to do with it. The trial period has expired, so I understand that I would not have the latest updates, but still it seems to have an internal error that isn't allowing it to run properly.
I can provide advice about this in due course.

PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM
This is sounding to myself like either a BIOS related boot error and or a specific Hardware issue. I'm afraid myself and this forum only provide Anti-Malware support.

If you wish to seek assistance with a view to the aforementioned the best advice I can give is to is create a account at one of the following forums and post in the appropriate section.

By all means include a link back to this topic:

Code: Select all
http://www.malwareremoval.com/forum/viewtopic.php?f=11&t=48943&p=502113#p502113

I am a member of both of the below myself and they have outstanding IT Tech Support Staff:

Specific Hardware Support:


Any questions do not hesitate to ask :thumbup:

Next:

I advise you either copy or print of the below for future reference:-

With regard to Norton360, once the Hardware related issues have been resolved:-

Download just one only of the three free anti-virus programs installers listed below:


Norton/Symantec RT:

Please download the Norton Removal Tool and Save it to your Desktop.

  • Close all programs and right-click the Norton_Removal_Tool.exe and select Run as Administrator.
  • Follow the on-screen instructions.
  • Restart the computer if asked.
  • Then delete Norton_Removal_Tool.exe from your desktop.

Note: if you were not prompted, reboot the computer.

Then:-

Whichever Anti-Virus you chose to download:-

Install >> Update >> Carry Out a Complete Scan. Have it fix anything it finds.

Next:

I apologise I cannot assist your good self any further at this time. I sincerely hope the hardware related issues are resolved.

Good luck and stay safe!
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Dakeyras
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Posts: 8732
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Re: Blue Screen - Laptop shuts down

Unread postby mom2990104 » January 26th, 2010, 11:20 am

I appreciate the help you were able to provide - I've moved along to a What the Tech forum. Thanks again, and take care!
mom2990104
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Posts: 35
Joined: December 6th, 2008, 10:39 pm

Re: Blue Screen - Laptop shuts down

Unread postby Dakeyras » January 26th, 2010, 11:28 am

You're welcome! :)
User avatar
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