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Maleware Defence woes

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Maleware Defence woes

Unread postby ayovan » January 16th, 2010, 2:34 am

Evidently I have Maleware Defence on my PC. I only have internet access in Safe Mode with networking, and that is hit and miss at best. I have d/l HJT, but it wont install. Infact I cannot install anything. I suspect the Maleware is blocking installs as well as internet. HELP please.
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Re: Maleware Defence woes

Unread postby NonSuch » January 16th, 2010, 2:37 am

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain you rename HijackThis: >Guideline for posting your HijackThis log<
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