Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Problem connecting to certain websites

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Problem connecting to certain websites

Unread postby JSolomon » January 15th, 2010, 1:30 pm

Hi there. I can't connect to a number of random & seemingly unrelated websites: using Firefox, I get error message "The connection has timed out"; using Internet Explorer 8, error message is "Internet Explorer cannot display the webpage." My ISP is Roadrunner DSL. The problem exists with both wired and wireless connection. Problem started around Jan. 2, for no discernable reason. As requested, I've attached my HJT Logfile and Uninstall_list.txt. Thanks in advance for your help.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 9:08:44 AM, on 1/15/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\Maxtor\Utils\SyncServices.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\toshiba\ivp\ism\pinger.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\WidgiToolbarIE.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\WidgiToolbarIE.dll (file missing)
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 20
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [NDSTray.exe] "C:\Program Files\Toshiba\Network Device Switch 3\NDSTray.exe"
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\pdfforge Toolbar\SearchSettings.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\RunOnce: [KB955759] rundll32.exe apphelp.dll,ShimFlushCache
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-21-2154702590-473866232-3689853989-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: VPN Client.lnk = ?
O4 - Global Startup: Wireless-G Notebook Adapter.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 9608475270
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.co ... nos/gp.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{8042F622-7028-4D7B-9047-9DA18EEFAD42}: NameServer = 24.29.103.15,24.29.103.16
O17 - HKLM\System\CS1\Services\Tcpip\..\{8042F622-7028-4D7B-9047-9DA18EEFAD42}: NameServer = 24.29.103.15,24.29.103.16
O17 - HKLM\System\CS3\Services\Tcpip\..\{8042F622-7028-4D7B-9047-9DA18EEFAD42}: NameServer = 24.29.103.15,24.29.103.16
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\Utils\SyncServices.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 10213 bytes

Uninstall_list.txt file:
Acrobat.com
Ad-Aware
Ad-Aware
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.3
ALPS Touch Pad Driver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Autopano Pro
Avira AntiVir Personal - Free Antivirus
Bonjour
Canon Camera Window for ZoomBrowser EX
Canon PhotoRecord
Canon Utilities File Viewer Utility 1.2
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture 2.7
CCleaner
Cisco Systems VPN Client 5.0.04.0300
COMODO Internet Security
Critical Update for Windows Media Player 11 (KB959772)
Drag'n Drop CD
getPlus(R) for Adobe
HiJackThis
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Intel(R) PRO Ethernet Adapter and Software
InterVideo WinDVD 4
iTunes
K-Lite Mega Codec Pack 4.3.4
LiveReg (Symantec Corporation)
Malwarebytes' Anti-Malware
Maxtor Backup
Maxtor OneTouch III
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mozilla Firefox (3.5.5)
MSXML 6 Service Pack 2 (KB973686)
MWSnap 3
Netflix Movie Viewer
Network Device Switch 3
NVIDIA Windows 2000/XP Display Drivers
PDFCreator
pdfforge Toolbar v1.0
PHOTORECOVERY® for Digital Media 3.5
QuickTime
RealPlayer Basic
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Spybot - Search & Destroy
Spyware Doctor 7.0
SUPERAntiSpyware Free Edition
Toshiba Access
TOSHIBA Console
TOSHIBA Controls
Toshiba Hotkey Utility for Display Devices
TOSHIBA Power Saver
TOSHIBA Software Modem
Toshiba Software Upgrades
Toshiba System Stability Program
Toshiba Tbiosdrv Driver
TOSHIBA TouchPad On/Off Utility V2.04.00
TOSHIBA Utilities
Toshiba WinXP Registration
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80_CRT_x86
VoiceOver Kit
Windows Imaging Component
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinZip 14.0
Wireless-G Notebook Adapter
YAMAHA AC-XG WDM
JSolomon
Active Member
 
Posts: 3
Joined: January 15th, 2010, 12:54 pm
Advertisement
Register to Remove

Re: Problem connecting to certain websites

Unread postby jmw3 » January 20th, 2010, 7:49 pm

Hello & Welcome to Malware Removal

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this ensure Notify me when a reply is posted is ticked on the POST A REPLY page.

In the meantime please note the following:
  • Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.
  • Any recommendations made are for your computer problems only and should NOT be used on any other computer.
  • Please DO NOT run any scans/tools or other fixes unless I ask you to. This is very important for several reasons. Here are just two of them:
    1. The tools that we use are very powerful and can cause >>irreparable damage<< to your computer if not used correctly.
    2. Commercial scanners, for the most part can not completely remove some of the more "resistant" infections. This makes it much more difficult to get rid of completely.
  • If you get stuck or are unsure of something please ask for a further explanation, do not guess.
  • It will require more than one round to properly clean your system. Continue to respond to this thread until I give you the All Clean! even if symptoms seemingly abate.
Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.
If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave & if there is no contact for that amount of time I will have to assume you have abandoned your topic.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

Thanks

Disable Spybot's TeaTimer 1.5 & 1.6
  • If you have version 1.5, right click the Spybot Icon in the system tray near the clock (looks like a blue/white calendar with a padlock symbol)
  • Click once on Resident Protection, then right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless
  • Go to Start > All Programs > Spybot - Search & Destroy > Spybot Search & Destroy
  • Click on Mode > Advanced Mode. When it prompts you, click Yes
  • On the left hand side, click on Tools
  • Check this box if it is not yet ticked: Resident
  • You will notice that Resident is now added under Tools. Click on Resident
  • Uncheck this box: Resident "TeaTimer" (Protection of over-all system settings) active
  • Exit Spybot Search & Destroy
  • Restart your computer for the changes to take effect
Leave TeaTimer disabled until we're done here.

DDS
Download DDS.scr by sUBs from one of the following links & save it to your desktop.
Link 1
Link 2
  • Double-Click on dds.scr and a command window will appear. This is normal
  • Shortly after two logs will appear, DDS.txt & Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply
Gmer
Download GMER Rootkit Scanner from here.
  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO

    Image
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Note: Do not run any programs while Gmer is running.

To post in next reply:
Contents of DDS log
Contents of Attach.txt
Contents of Gmer log
User avatar
jmw3
MRU Emeritus
MRU Emeritus
 
Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia

Re: Problem connecting to certain websites

Unread postby JSolomon » January 21st, 2010, 1:27 pm

Hello jmw3, and thanks. Here are the requested logs:

DDS.txt

DDS (Ver_09-12-01.01) - NTFSx86
Run by EndUser at 10:39:52.66 on Thu 01/21/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.67 [GMT -5:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: COMODO Firewall *disabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Toshiba\Network Device Switch 3\NDSTray.exe
C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\Gcc.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\EndUser\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: pdfforge Toolbar: {b922d405-6d13-4a2b-ae89-08a030da4402} - c:\program files\pdfforge toolbar\WidgiToolbarIE.dll
BHO: {BDF3E430-B101-42AD-A544-FADC6B084872} - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: pdfforge Toolbar: {b922d405-6d13-4a2b-ae89-08a030da4402} - c:\program files\pdfforge toolbar\WidgiToolbarIE.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [00THotkey] c:\windows\system32\00THotkey.exe
mRun: [000StTHK] 000StTHK.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
mRun: [TFncKy] TFncKy.exe /Type 20
mRun: [TFNF5] TFNF5.exe
mRun: [Tpwrtray] TPWRTRAY.EXE
mRun: [TouchED] c:\program files\toshiba\touched\TouchED.Exe
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [NDSTray.exe] "c:\program files\toshiba\network device switch 3\NDSTray.exe"
mRun: [MaxtorOneTouch] c:\program files\maxtor\managerapp\Onetouch.exe
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [SearchSettings] c:\program files\pdfforge toolbar\SearchSettings.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
StartupFolder: c:\docume~1\enduser\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{51fb15f4-ad27-43bc-ad4b-dd0354fb6bbd}\Icon3E5562ED7.ico
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wirele~1.lnk - c:\program files\linksys\wireless-g notebook adapter\Gcc.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windows ... 9608475270
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.co ... nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shoc ... wflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
AppInit_DLLs: c:\windows\system32\guard32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 http://www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\enduser\applic~1\mozilla\firefox\profiles\gjo52pby.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.imesh.com/webResults.html?src=ffb&q=
FF - prefs.js: network.proxy.type - 4
FF - component: c:\documents and settings\enduser\application data\mozilla\firefox\profiles\gjo52pby.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\documents and settings\enduser\application data\mozilla\plugins\np-mswmp.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-12 64288]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-1-5 207792]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-1-9 11608]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2010-1-12 133064]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2010-1-12 25160]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-1-5 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 74480]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-1-9 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-1-9 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-1-9 56816]
R2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\comodo internet security\cmdagent.exe [2010-1-12 723632]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 7408]
S3 NAVENG;NAVENG;\??\c:\progra~1\common~1\symant~1\virusd~1\20020227.005\naveng.sys --> c:\progra~1\common~1\symant~1\virusd~1\20020227.005\NAVENG.SYS [?]
S3 NAVEX15;NAVEX15;\??\c:\progra~1\common~1\symant~1\virusd~1\20020227.005\navex15.sys --> c:\progra~1\common~1\symant~1\virusd~1\20020227.005\NAVEX15.SYS [?]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-11-14 394952]

=============== Created Last 30 ================

2010-01-15 14:02:17 0 d-----w- c:\program files\TrendMicro
2010-01-14 20:45:57 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-14 20:45:49 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-14 20:45:47 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-14 20:17:30 0 d-----w- c:\program files\SUPERAntiSpyware
2010-01-14 20:15:21 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-01-13 15:35:52 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
2010-01-13 01:40:28 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-01-12 21:03:08 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-01-12 20:48:58 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2010-01-12 20:47:56 0 d-----w- c:\program files\Lavasoft
2010-01-12 19:23:23 130 ----a-w- c:\windows\cfplogvw.INI
2010-01-12 18:56:31 0 d-----w- c:\docume~1\alluse~1\applic~1\Comodo
2010-01-12 18:56:27 25160 ----a-w- c:\windows\system32\drivers\cmdhlp.sys
2010-01-12 18:56:27 171552 ----a-w- c:\windows\system32\guard32.dll
2010-01-12 18:56:27 133064 ----a-w- c:\windows\system32\drivers\cmdguard.sys
2010-01-12 18:56:17 0 d-----w- c:\program files\COMODO
2010-01-12 18:02:15 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-01-12 18:00:22 0 d-sh--w- c:\documents and settings\enduser\IECompatCache
2010-01-09 17:12:26 56816 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-01-09 17:12:19 0 d-----w- c:\program files\Avira
2010-01-09 17:12:19 0 d-----w- c:\docume~1\alluse~1\applic~1\Avira
2010-01-09 16:59:36 0 d-----w- c:\program files\Softwin
2010-01-09 15:24:43 0 d-----w- c:\windows\system32\scripting
2010-01-09 15:24:40 0 d-----w- c:\windows\l2schemas
2010-01-09 15:24:38 0 d-----w- c:\windows\system32\en
2010-01-09 15:16:18 0 d-----w- c:\windows\network diagnostic
2010-01-08 22:42:44 98816 ----a-w- c:\windows\sed.exe
2010-01-08 22:42:44 77312 ----a-w- c:\windows\MBR.exe
2010-01-08 22:42:44 261632 ----a-w- c:\windows\PEV.exe
2010-01-08 22:42:44 161792 ----a-w- c:\windows\SWREG.exe
2010-01-08 22:14:50 0 d-----w- c:\docume~1\enduser\applic~1\Malwarebytes
2010-01-08 22:14:36 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-08 20:43:42 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-01-08 20:43:20 0 d-----w- c:\docume~1\enduser\applic~1\SUPERAntiSpyware.com
2010-01-08 19:56:16 0 d-----w- c:\windows\pss
2010-01-06 00:16:52 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2010-01-06 00:16:52 233136 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2010-01-06 00:16:42 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2010-01-06 00:16:42 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2010-01-06 00:16:42 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2010-01-06 00:16:42 207792 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2010-01-06 00:16:35 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat
2010-01-06 00:16:35 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2010-01-06 00:16:22 0 d-----w- c:\program files\Spyware Doctor
2010-01-06 00:16:22 0 d-----w- c:\program files\common files\PC Tools
2010-01-06 00:16:22 0 d-----w- c:\docume~1\enduser\applic~1\PC Tools
2010-01-06 00:16:22 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-01-03 14:55:32 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-01-03 14:34:55 0 d-----w- c:\docume~1\alluse~1\applic~1\3722E

==================== Find3M ====================

2010-01-09 16:08:53 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-29 07:45:38 916480 ------w- c:\windows\system32\wininet.dll

============= FINISH: 10:42:10.28 ===============

Attach.txt

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 6/25/2003 4:37:30 PM
System Uptime: 1/21/2010 10:24:56 AM (0 hours ago)

Motherboard: TOSHIBA | | Portable PC
Processor: Mobile Intel(R) Celeron(R) CPU 1.80GHz | uFC-PGA Socket | 1794/100mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 75 GiB total, 58.508 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) PRO/100 VE Network Connection
Device ID: PCI\VEN_8086&DEV_1031&SUBSYS_00011179&REV_42\4&139E449D&0&40F0
Manufacturer: Intel
Name: Intel(R) PRO/100 VE Network Connection
PNP Device ID: PCI\VEN_8086&DEV_1031&SUBSYS_00011179&REV_42\4&139E449D&0&40F0
Service: E100B

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA

==== System Restore Points ===================

RP1: 1/9/2010 9:44:44 AM - System Checkpoint
RP2: 1/9/2010 9:52:48 AM - Software Distribution Service 3.0
RP3: 1/9/2010 11:09:06 AM - Installed Java(TM) 6 Update 17
RP4: 1/9/2010 11:21:54 AM - Installed Java(TM) 6 Update 17
RP5: 1/9/2010 12:10:57 PM - Avira AntiVir Personal - 1/9/2010 12:10
RP6: 1/10/2010 3:00:19 AM - Software Distribution Service 3.0
RP7: 1/11/2010 3:10:10 AM - System Checkpoint
RP8: 1/11/2010 3:00:20 PM - Removed SUPERAntiSpyware Free Edition
RP9: 1/12/2010 4:33:28 PM - System Checkpoint
RP10: 1/13/2010 1:52:57 PM - Software Distribution Service 3.0
RP11: 1/14/2010 3:17:26 PM - Installed SUPERAntiSpyware Free Edition
RP12: 1/15/2010 9:02:14 AM - Installed HiJackThis
RP13: 1/16/2010 11:35:28 AM - System Checkpoint
RP14: 1/17/2010 1:22:13 PM - System Checkpoint
RP15: 1/18/2010 2:13:48 PM - System Checkpoint
RP16: 1/19/2010 7:18:35 PM - System Checkpoint
RP17: 1/21/2010 9:36:36 AM - System Checkpoint

==== Installed Programs ======================

Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.3
ALPS Touch Pad Driver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Autopano Pro
Avira AntiVir Personal - Free Antivirus
Bonjour
Canon Camera Window for ZoomBrowser EX
Canon PhotoRecord
Canon Utilities File Viewer Utility 1.2
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture 2.7
CCleaner
Cisco Systems VPN Client 5.0.04.0300
COMODO Internet Security
Critical Update for Windows Media Player 11 (KB959772)
Drag'n Drop CD
getPlus(R) for Adobe
HiJackThis
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Intel(R) PRO Ethernet Adapter and Software
InterVideo WinDVD 4
iTunes
K-Lite Mega Codec Pack 4.3.4
LiveReg (Symantec Corporation)
Malwarebytes' Anti-Malware
Maxtor Backup
Maxtor OneTouch III
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mozilla Firefox (3.5.5)
MSXML 6 Service Pack 2 (KB973686)
MWSnap 3
Netflix Movie Viewer
Network Device Switch 3
NVIDIA Windows 2000/XP Display Drivers
PDFCreator
pdfforge Toolbar v1.0
PHOTORECOVERY® for Digital Media 3.5
QuickTime
RealPlayer Basic
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Spybot - Search & Destroy
Spyware Doctor 7.0
SUPERAntiSpyware Free Edition
Toshiba Access
TOSHIBA Console
TOSHIBA Controls
Toshiba Hotkey Utility for Display Devices
TOSHIBA Power Saver
TOSHIBA Software Modem
Toshiba Software Upgrades
Toshiba System Stability Program
Toshiba Tbiosdrv Driver
TOSHIBA TouchPad On/Off Utility V2.04.00
TOSHIBA Utilities
Toshiba WinXP Registration
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80_CRT_x86
VoiceOver Kit
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinZip 14.0
Wireless-G Notebook Adapter
YAMAHA AC-XG WDM

==== Event Viewer Messages From Past Week ========

1/20/2010 9:44:17 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
1/20/2010 9:24:39 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
1/20/2010 9:24:39 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/18/2010 12:59:54 PM, error: E100B [4] - Adapter Intel(R) PRO/100 VE Network Connection: Adapter Link Down
1/17/2010 2:59:47 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.

==== End Of File ===========================

gmer.txt

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-01-21 12:07:45
Windows 5.1.2600 Service Pack 3
Running: tt67t6vf.exe; Driver: C:\DOCUME~1\EndUser\LOCALS~1\Temp\uxtdypod.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwAdjustPrivilegesToken [0xF653FBCC]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwConnectPort [0xF653F1AA]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateFile [0xF653F832]
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateKey [0xF847FE52]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreatePort [0xF653F08C]
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateProcess [0xF8460CDE]
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateProcessEx [0xF8460ED0]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateSection [0xF654105C]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateSymbolicLinkObject [0xF65412F4]
SSDT F8BFCDB4 ZwCreateThread
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwDeleteKey [0xF8480640]
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwDeleteValueKey [0xF84808F4]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwDuplicateObject [0xF653EA84]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwLoadDriver [0xF6540CDE]
SSDT F8BFCDD2 ZwLoadKey
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwMakeTemporaryObject [0xF653F42E]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwOpenFile [0xF653FA0E]
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwOpenKey [0xF847EB44]
SSDT F8BFCDA0 ZwOpenProcess
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwOpenSection [0xF653F6BE]
SSDT F8BFCDA5 ZwOpenThread
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwRenameKey [0xF8480D60]
SSDT F8BFCDDC ZwReplaceKey
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwRequestWaitReplyPort [0xF654163A]
SSDT F8BFCDD7 ZwRestoreKey
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwSecureConnectPort [0xF6540A7A]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwSetSecurityObject [0xF653FDB2]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwSetSystemInformation [0xF6540E8C]
SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwSetValueKey [0xF8480112]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwShutdownSystem [0xF653F3C8]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwSystemDebugControl [0xF653F5B2]
SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xF64490B0]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwTerminateThread [0xF653EE24]

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Norton Internet Security Filter/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Norton Internet Security Filter/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Norton Internet Security Filter/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Norton Internet Security Filter/Symantec Corporation)

---- EOF - GMER 1.0.15 ----
JSolomon
Active Member
 
Posts: 3
Joined: January 15th, 2010, 12:54 pm

Re: Problem connecting to certain websites

Unread postby jmw3 » January 21st, 2010, 2:33 pm

Hi

You have quite a few security programs installed there:

Ad-Aware
Avira AntiVir Personal - Free Antivirus
Malwarebytes' Anti-Malware
Spybot - Search & Destroy
Spyware Doctor 7.0
SUPERAntiSpyware Free Edition


No problem having the one Anti-virus program ( Avira), but if all those other Anti-malware programs have the real time protection enabled, then you are going to have problems. Having the real time protection running on more than one at the same time can cause system conflicts, your computer to run very slow, become unstable & even, in rare cases, crash.

Remove Programs
Click Start > Control Panel > Add/Remove Programs
Remove these programs by clicking Remove

pdfforge Toolbar v1.0

If some programs listed are not present, please do not panic

ComboFix
Download ComboFix from one of these locations (DO NOT download ComboFix from anywhere else but one of the provided links):
Link 1
Link 2

**IMPORTANT !!! Save ComboFix.exe to your Desktop**

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    A guide to do this can be found here
  • Double click on ComboFix.exe & follow the prompts
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console
Image
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Image

  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply
A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


To post in next reply:
ComboFix log
New HijackThis log
Update on how the computer is running
User avatar
jmw3
MRU Emeritus
MRU Emeritus
 
Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia

Re: Problem connecting to certain websites

Unread postby jmw3 » January 24th, 2010, 8:26 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
jmw3
MRU Emeritus
MRU Emeritus
 
Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 45 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware