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Porn links put on our computer. Please help asap.

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Porn links put on our computer. Please help asap.

Unread postby tahoe94 » January 10th, 2010, 4:40 pm

and a trojan horse. Here's our HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:25:28 AM, on 1/10/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\parentalcontrol\parentalcontrol.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Itiva\Itiva Media Accelerator\ItivaMediaAccelerator.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\DOCUME~1\MARCIA~1\LOCALS~1\Temp\settdebugx.exe
C:\Program Files\Malware Defense\mdefense.exe
C:\DOCUME~1\MARCIA~1\LOCALS~1\Temp\wscsvc32.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://v4.windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Parental Control Toolbar - {4E7BD74F-2B8D-469E-9FA5-A33DE8DBE931} - C:\PROGRA~1\PARENT~1\PARENT~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Parental Control Toolbar - {4E7BD74F-2B8D-469E-9FA5-A33DE8DBE931} - C:\PROGRA~1\PARENT~1\PARENT~1.DLL
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SMC] C:\SMC\SMC.exe
O4 - HKLM\..\Run: [parentalcontrol] "C:\Program Files\parentalcontrol\parentalcontrol.exe" "C:\Program Files\parentalcontrol\parentalcontrol.dll" "parentalcontrol"
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Itiva Media Accelerator] C:\Program Files\Itiva\Itiva Media Accelerator\ItivaMediaAccelerator.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio SE DVD\uvPL.exe
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Walgreens PhotoShow Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [settdebugx.exe] C:\DOCUME~1\MARCIA~1\LOCALS~1\Temp\settdebugx.exe
O4 - HKCU\..\Run: [Malware Defense] "C:\Program Files\Malware Defense\mdefense.exe" -noscan
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/5.0_(Windows;_U;_Windows_NT_5.1;_en-US;_rv:1.9.1.6)_Gecko/20091201_Firefox/3.5.6_(.NET_CLR_3.5.30729)" -"http://www.cartoonnetwork.com/tv_shows/starwars/games/game_02_ext.html"
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200 ... plugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} (Snapfish Outlook Import ActiveX Control) - http://www2.snapfish.com/SnapfishOutlookImport.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan ... stubie.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {4CCA4E6B-9259-11D9-AC6E-444553544200} (FixController Control) - http://h30155.www3.hp.com/ediags/dd/ins ... gr_v01.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/i ... ection.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/ins ... csxp2k.cab
O16 - DPF: {D3A2FE00-8380-4803-B7C3-191A3EE8B542} (VPlayer Control) - http://live.ripcurl.com/player/player_ocx.jpeg
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {EBF85371-A38F-485B-B28F-0B4C82D25937} (CUpdateCtl Object) - http://update.hpphoto.com/download/HPSWUpdate.ocx
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/v ... .2.1.7.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Update Service (gupdate1c9c20d582adddc) (gupdate1c9c20d582adddc) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 16739 bytes
tahoe94
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Posts: 26
Joined: April 28th, 2009, 8:44 pm
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Re: Porn links put on our computer. Please help asap.

Unread postby xixo_12 » January 13th, 2010, 6:36 pm

Hello and Welcome to Malware Removal Forums.
  • My name is xixo_12 and I will guide you to encounter the problem that you have now.
  • We will work together and I need your attention to read all those instruction carefully.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • You may wish to print them off or copy the instruction into Notepad.
  • If you have any question please don't hesitate to ask.
  • The instructions that I will give to you are specific to your current problem and shouldn't be used on other systems.
  • If you are receiving help or have received help on this problem elsewhere, please let us know.
  • Please post your replies to this thread only and keep interact with me until your computer is clean.

Everything I post to you will be review by MRU Teacher. This process will impact my response time to you. Be patient. ;)
Please! If you need more time to do all the instructions, let me know before 72hours is done. Otherwise, your thread will be closed

Please make sure you have done your reading on this topic : How to get help at this forum

Next,
Uninstall List.
  • Run the HiJack This.
  • Click on Open the Misc Tools section button.
  • Click on Misc Tools tab.
  • Under the System tools, click on Open Uninstall Manager button.
  • Find the Save list… button and save to the Desktop
  • Copy the content and paste the uninstall list here.

Next,
Checklist.
Please post.
  • Content of uninstall list.
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xixo_12
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Posts: 2340
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Re: Porn links put on our computer. Please help asap.

Unread postby tahoe94 » January 13th, 2010, 8:39 pm

10 Talismans
32 Bit HP CIO Components Installer
7 Wonders of the Ancient World
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.1
Adobe Shockwave Player 11.5
Agatha Christie Death on the Nile
Agatha Christie: Peril at End House
Amazing Adventures: Around the World
Amazing Finds
Amazon3
AOL Toolbar
AOLIcon
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AXIS Camera Server Control
Bejeweled 2 Deluxe 1.0
Big Fish Games Client
Big Kahuna Reef
Birds on a Wire
Bonjour
BookWorm Deluxe 1.03
BUM
Canon Camera Access Library
Canon Camera Support Core Library
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CCleaner (remove only)
CCScore
Chuzzle Christmas Edition 1.01
Chuzzle Deluxe 1.0
CinepPlayer 30 Update
Conexant D850 56K V.9x DFVc Modem
Corel Photo Album 6
Corel Photo Album Additional Content
Cosmic Stacker
Critical Update for Windows Media Player 11 (KB959772)
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
DellSupport
Digital Content Portal
Digital Line Detect
Direct Show Ogg Vorbis Filter (remove only)
Documentation & Support Launcher
Dream Vacation Solitaire
EducateU
ELIcon
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
essvcpt
Foxit Reader
Galapago
Games, Music, & Photos Launcher
Get High Speed Internet!
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Google Video Uploader
Hexalot
Hidden Expedition Titanic (remove only)
Hidden Expedition: Amazon ™
Hidden Mysteries: Civil War
Hidden World of Art
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
HLPPDOCK
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
HP Customer Participation Program 9.0
HP Driver Diagnostics
HP Image Zone 5.3
HP Imaging Device Functions 9.0
HP OCR Software 9.0
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart All-In-One Software 9.0
HP Photosmart Essential 2.01
HP Product Assistant
HP Product Detection
HP Smart Web Printing
HP Software Update
HP Solution Center 9.0
HP Update
HPSSupply
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
Itiva Media Accelerator
iTunes
Java(TM) 6 Update 14
Jewel of Atlantis
Jigsaw 365
Jigsaws Galore
Jimmy Neutron Boy Genius
kgcbaby
kgcbase
kgchday
kgchlwn
kgcinvt
kgckids
kgcmove
kgcvday
Kodak EasyShare software
KODAK Gallery Upload Software
KSU
Learn2 Player (Uninstall Only)
LEGO® Indiana Jones™ Demo
Mah-Jomino
Mahjong Match
Mahjongg Artifacts
Malware Defense
Malwarebytes' Anti-Malware
McAfee SecurityCenter
McAfee Uninstaller
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Image Uploader
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
MobileMe Control Panel
Modem Helper
Mozilla Firefox (3.5.7)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyHeritage Family Tree Builder
Mystery Case Files: Prime Suspects ™
Mystery Case Files: Ravenhearst ™
Mystery Case Files: Return to Ravenhearst ™
Mystery Legends: Sleepy Hollow
Mystery of Unicorn Castle
National Geographic ™ presents: Herod's Lost Tomb
NetWaiting
Norton Security Scan
Notifier
OfotoXMI
Ollie the Ornithomimus 1.0
One Touch Video Capture
OpenOffice.org Installer 1.0
OTtBP
OTtBPSDK
Panda ActiveScan 2.0
Parental Control Toolbar
PayPal Plug-In
Pearls
PhotoSite AlbumBuilder
Picasa 2
PIXresizer 2.0.2
QuickTime
QuickTime 3.0
Rainbow Web
RawShooter essentials 2005
RealPlayer Basic
Rhapsody
Rhapsody Player Engine
Rhapsody Player Engine
Roxio DLA
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Roxio Update Manager
Sabrina the Smilodon 1.0
Safari
Saints and Sinners Bingo
Sandscript
Scrapbook Flair
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
SFR
Shape Solitaire
SHASTA
SKIN0001
SKINXSDK
Sonic Activation Module
staticcr
Stone Jong
Terence the T-Rex 1.0
Timez Attack Free
Treasure Seekers: Visions of Gold ™
Ulead VideoStudio SE DVD
Unity Web Player
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC500 Driver
Virtual Villagers - A New Home (remove only)
VPRINTOL
Walgreens PhotoShow Express 4
WebCyberCoach 3.2 Dell
Windows Imaging Component
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Media Player 11
Windows Media Tools 4.0
Windows XP Service Pack 3
WIRELESS
WordPerfect Office 12
Your Image Christopher Gollon
Zoo Tycoon 2
Zoo Tycoon: Complete Collection
tahoe94
Regular Member
 
Posts: 26
Joined: April 28th, 2009, 8:44 pm

Re: Porn links put on our computer. Please help asap.

Unread postby xixo_12 » January 14th, 2010, 6:34 pm

Hi,

First,
Advices.
===============================

Viewpoint.
  • Though not exactly classed as malware they do have some undersirible characteristics.
  • However there is no point to uninstalling any of them, through update of AIM/AOL will install viewpoint automatically.
  • Isn't that nice of AOL and their applications.
===============================

Next,
Remove programs.
Please Click on Start > Control Panel > Add/Remove Programs
Remove the listed program(s) by clicking Remove
Malware Defense

If some programs listed above are not in present, please do not panic and proceed to the next step.

Next,
Malwarebytes' Anti-Malware - Run
  • Double-click Malwarebytes' Anti-Malware to run the program.
  • Click on Update tab > Check for Updates.
  • Once done, click on Scanner tab, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
    Image
  • Refer to above image and then click Remove Selected to proceed.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
Note:
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Or via the Logs tab when Malwarebytes' Anti-Malware is started.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so. Failure to reboot will prevent MBAM from removing all the malware.


Next,
RSIT by random/random.
Please download from HERE and save to the desktop.
  • Double-click on RSIT.exe to run the tool.
  • Click Continue at the disclaimer screen.
  • Once it finishes, two logs will open.
    • log.txt will be opened maximized
    • info.txt will be opened minimized
  • Please post the contents of both logs in your next post.
***You can find manually the log at C:\rsit

Next,
GMER.
Please download from HERE and save to the desktop.
  • Unzip/extract the file to its own folder.
  • Disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan,click NO.
  • Click on >>> symbol and choose on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
  • Click on the Scan and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
  • Note: If you have any problems, try running GMER in SAFE MODE"
Important! Please do not select the "Show all" checkbox during the scan..

Next,
Checklist.
Please post.
  • Content of MBAM log.
  • Content of log.txt and info.txt (Find both in c:\rsit)
  • Content of GMER.txt
User avatar
xixo_12
MRU Master Emeritus
 
Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Porn links put on our computer. Please help asap.

Unread postby tahoe94 » January 16th, 2010, 4:51 pm

I was able to remove Malware Defense but that's as far as I could go. I cannot run Malwarebytes' Anti-Malware. I tried removing it and reinstalling it but it won't run. I didn't try anything else.

ETA: There are many many error messages coming up when I do anything on that computer. I get several error messages about IE and Firefox having a problem and asking if I want to send an error report. I also get messages about the infecting files on my computer. I have to cancel or click "x" to do anything but they keep coming back. The only way to run Firefox is if I DON'T click on the Don't Send Error report and just let that message stay up and move it around the screen so I can see what I'm doing. HTH.
tahoe94
Regular Member
 
Posts: 26
Joined: April 28th, 2009, 8:44 pm

Re: Porn links put on our computer. Please help asap.

Unread postby xixo_12 » January 16th, 2010, 9:53 pm

Hi,
No worries.
Let's try this.
Please make sure you still have MBAM in your system. (If you uninstalled, please install it again, and proceed with these instructions.)

First,
Rkill
Please download from one of the following links and save to your Desktop:
One, Two,Three or Four
  • Double click on Rkill.
  • A command window will open then disappear upon completion, this is normal.
  • Please leave Rkill on the Desktop until otherwise advised.
Note: If your security software warns about Rkill, please ignore and allow the download to continue.

Next,
Malwarebytes' Anti-Malware - Random
  • Please download this randomize rename file and save to the desktop.
  • Move the file into the Program Files\Malwarebytes' Anti-Malware folder on the infected PC and double click the file to launch it.
  • Then malwarebytes should run.
    Note : If the Malwarebytes's Anti-Malware still can't run, please rename the file to explorer.exe
  • Click on Update tab > Check for Updates.
  • Once done, click on Scanner tab, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
    Image
  • Refer to above image and then click Remove Selected to proceed.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
Note:
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Or via the Logs tab when Malwarebytes' Anti-Malware is started.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so. Failure to reboot will prevent MBAM from removing all the malware.
.

Next,
RSIT by random/random.
Please download from HERE and save to the desktop.
  • Double-click on RSIT.exe to run the tool.
  • Click Continue at the disclaimer screen.
  • Once it finishes, two logs will open.
    • log.txt will be opened maximized
    • info.txt will be opened minimized
  • Please post the contents of both logs in your next post.
***You can find manually the log at C:\rsit

Next,
GMER.
Please download from HERE and save to the desktop.
  • Unzip/extract the file to its own folder.
  • Disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan,click NO.
  • Click on >>> symbol and choose on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
  • Click on the Scan and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
  • Note: If you have any problems, try running GMER in SAFE MODE"
Important! Please do not select the "Show all" checkbox during the scan..

Next,
Checklist.
Please post.
  • Content of MBAM log.
  • Content of log.txt and info.txt (Find both in c:\rsit)
  • Content of GMER.txt
User avatar
xixo_12
MRU Master Emeritus
 
Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Porn links put on our computer. Please help asap.

Unread postby tahoe94 » January 17th, 2010, 6:08 pm

I'm not able to download the RKill from this infected computer. I tried all four links and I also tried going to just their homepage but every time I tried I got this message:

Server not found
Firefox can't find the server at download.bleepingcomputer.com.
* Check the address for typing errors such as
ww.example.com instead of
www.example.com

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

I'll now wait for your reply.
tahoe94
Regular Member
 
Posts: 26
Joined: April 28th, 2009, 8:44 pm

Re: Porn links put on our computer. Please help asap.

Unread postby xixo_12 » January 17th, 2010, 8:51 pm

Hi,
Let's proceed.
This time please don't use Mozilla Firefox as your main browser.
Please use Internet Explorer only to perform all task.

First,
Setting Internet Explorer.
  • Please start Internet Explorer, and when the program is open, click on the Tools menu and then select Internet Options as shown in the image below.
    Image
  • You should now be in the Internet Options screen as shown in the image below.
    Image
  • Now click on the Connections tab as designated by the blue arrow above.
  • You will now be at the Connections tab as shown by the image below.
    Image
  • Now click on the Lan Settings button as designated by the blue arrow above.
  • You will now be at the Local Area Network (LAN) settings screen as shown by the image below.
    Image
  • Under the Proxy Server section, please uncheck the checkbox labeled Use a proxy server for your LAN.
  • Press OK to apply the setting.

Next,
Execute the previous instructions.
Please try again to do all the instruction in my previous reply.
Again, let me know about it.

Next,
Checklist.
Please post.
  • Content of MBAM log.
  • Content of log.txt and info.txt (Find both in c:\rsit)
  • Content of GMER.txt
User avatar
xixo_12
MRU Master Emeritus
 
Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Porn links put on our computer. Please help asap.

Unread postby xixo_12 » January 20th, 2010, 5:21 pm

Hello :),

Reminder.
It's 72 hours since my last reply.
Please let me know if you have any problem to understand my instruction or you need extra time.
In order to maintain our policy,
You have next 24 hours to reply at this topic, otherwise it will be closed as inactive.

Regards,
xixo_12
User avatar
xixo_12
MRU Master Emeritus
 
Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Porn links put on our computer. Please help asap.

Unread postby jmw3 » January 22nd, 2010, 12:30 am

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
jmw3
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Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia
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