Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

I've Been attacked. Need Help

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

I've Been attacked. Need Help

Unread postby androsnich » January 10th, 2010, 3:50 am

Hello,

I hope you can help. Saturday afternoon my Vista computer exhibited all the conditions I have read about which incicate I had been attached by Malware.

I downloaded and installed hijackthis, but it would not run. Similarly, earlier I was unable to run another antivirus program (MalwareBytes) I had put on a thumb drive and tried to install while in safe mode.

When I first noticed the attack, I saw a Windows Security Center screen with a notice I had a virus. The notice said the Win Firewall was off. I clicked to turn it on, but the button seemed to be disabled. (firewall is actually ON) Another window asked to sell me Malware Defense. It looked like it began to download something. This still happens everytime I boot up. (later I found and uninstalled Malware Defence, The files were gone but the directory and short-cuts remain.) I declined to purchase, but it ran a check for me anyway and reported loads of problems.

It asked if I wanted to uninstall AVG. I said no. Later I found AVG was disabled. Also my OS System Resore points were all distroyed. There now are IE porn shortcuts on my desktop.

I has able to download AVG 9. I could not install it. I inserted Kapersky 2010 CD in safe mode. Could not get the splash screen. I reached the Kapersky exe file through "My Computer". I could not run the exe. I downloaded a copy of MalwareBytes on another computer, and tried to install it via a thumb drive on the infected one. Would not work.

Now I get periodic virus security alerts. I believe they really come from MS defender. (During all this I think I may have turned on MS defender. It was off before.) The alerts are for:

win32Hala.a
Backdoor.win32.agent.ech
Net-worm.win32.DipNet.d
Net-worm.win32.MyTop.t

I have other machines on the same WiFi and am wondering it the virus could transfer from one to the other if turned on at the same time. One is XP, one is Win98.

Thanks for your help.
Harry
androsnich
Active Member
 
Posts: 5
Joined: January 10th, 2010, 2:22 am
Advertisement
Register to Remove

Re: I've Been attacked. Need Help

Unread postby Dakeyras » January 10th, 2010, 5:01 pm

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain you rename HijackThis:

>Guideline for posting your HijackThis log<
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 54 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware