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malware-gen found even after full format and XP Pro install

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malware-gen found even after full format and XP Pro install

Unread postby kimberly0916 » January 9th, 2010, 6:08 pm

Description: My compaq cq50-210US was infected with a virus/malware that redirected my internet searches to surveys and unwanted webpages. After several scans and removal tools were unsuccessful I dug out my XP Pro install disc. I deleted the C partition, formatted the partition and fresh installed XP Pro (formerly Vista Home).

The first thing I did was install drivers (previously downloaded) and install avast! home. Then I started Windows Updates.

Avast! keeps reporting malware found in C:\Windows... I've tried manually deleting this folder and trying to allow Avast to delete it as well.

avast log: 1/9/2010 12:45:34 PM SYSTEM 1668 Sign of "Win32:Malware-gen" has been found in "C:\WINDOWS\SoftwareDistribution\Download\1201b6f74bae1015eceeea43baed9814\sp3gdr\cscript.exe" file.
1/9/2010 12:46:06 PM SYSTEM 1668 Sign of "Win32:Malware-gen" has been found in "C:\WINDOWS\SoftwareDistribution\Download\1201b6f74bae1015eceeea43baed9814\sp3qfe\cscript.exe" file.
1/9/2010 1:03:24 PM SYSTEM 168 Sign of "Win32:Malware-gen" has been found in "C:\WINDOWS\SoftwareDistribution\Download\1201b6f74bae1015eceeea43baed9814\sp3gdr\cscript.exe" file.
1/9/2010 1:40:57 PM SYSTEM 1872 Sign of "Win32:Malware-gen" has been found in "C:\WINDOWS\SoftwareDistribution\Download\1201b6f74bae1015eceeea43baed9814\sp3gdr\cscript.exe" file.
1/9/2010 1:41:51 PM SYSTEM 1872 Sign of "Win32:Malware-gen" has been found in "C:\WINDOWS\SoftwareDistribution\Download\1201b6f74bae1015eceeea43baed9814\sp3qfe\cscript.exe" file.


hijack this log:
Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 1:49:11 PM, on 1/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avast4\aswUpdSv.exe
C:\Program Files\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avast4\ashMaiSv.exe
C:\Program Files\Avast4\ashWebSv.exe
C:\PROGRA~1\Avast4\ashDisp.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HiJackThis\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDow ... ab_nvd.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Avast4\ashWebSv.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 3527 bytes


uninstall_list log:
Adobe Flash Player 10 ActiveX
Atheros Driver Installation Program
avast! Antivirus
Conexant HD Audio
HDAUDIO Soft Data Fax Modem with SmartCP
HiJackThis
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB976098-v2)
HP Update
NVIDIA Display Control Panel
NVIDIA Drivers
NVIDIA nView Desktop Manager
NVIDIA PhysX
Realtek USB 2.0 Card Reader
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB976325)
System Requirements Lab
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Windows Internet Explorer 8

Any advice would be appreciated. I'm willing to remove XP and try another install of either XP Pro or my original factory Vista discs.
kimberly0916
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Posts: 3
Joined: January 9th, 2010, 5:54 pm
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Re: malware-gen found even after full format and XP Pro install

Unread postby MWR 3 day Mod » January 14th, 2010, 1:43 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: malware-gen found even after full format and XP Pro install

Unread postby xixo_12 » January 15th, 2010, 8:19 pm

Hello and Welcome to Malware Removal Forums.
  • My name is xixo_12 and I will guide you to encounter the problem that you have now.
  • We will work together and I need your attention to read all those instruction carefully.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • You may wish to print them off or copy the instruction into Notepad.
  • If you have any question please don't hesitate to ask.
  • The instructions that I will give to you are specific to your current problem and shouldn't be used on other systems.
  • If you are receiving help or have received help on this problem elsewhere, please let us know.
  • Please post your replies to this thread only and keep interact with me until your computer is clean.

Everything I post to you will be review by MRU Teacher. This process will impact my response time to you. Be patient. ;)
Please! If you need more time to do all the instructions, let me know before 72hours is done. Otherwise, your thread will be closed

Please make sure you have done your reading on this topic : How to get help at this forum

I will back to you soon ;)
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Re: malware-gen found even after full format and XP Pro install

Unread postby kimberly0916 » January 16th, 2010, 12:17 am

according to the rules in the help topic you listed my computer does not qualify for assistance.

i'll keep trying to figure this out myself.
kimberly0916
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Re: malware-gen found even after full format and XP Pro install

Unread postby xixo_12 » January 17th, 2010, 6:19 pm

Hi

Discussion.
according to the rules in the help topic you listed my computer does not qualify for assistance.
i'll keep trying to figure this out myself.

Care to explain about the bold statement? What is in the rules that leads you to make the above conclusion?
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Re: malware-gen found even after full format and XP Pro install

Unread postby xixo_12 » January 20th, 2010, 10:36 am

Hello :),

Reminder.
It's 72 hours since my last reply.
Please let me know if you have any problem to understand my instruction or you need extra time.
In order to maintain our policy,
You have next 24 hours to reply at this topic, otherwise it will be closed as inactive.

Regards,
xixo_12
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Re: malware-gen found even after full format and XP Pro install

Unread postby Dakeyras » January 22nd, 2010, 4:10 am

Due to lack of activity, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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